sales coordinator

logistics coordinator

project coordinator

marketing coordinator

travel consultant

booking coordinator

Service Master Janitorial Cleaning Services

Key Responsibilities: 1. Customer Service &amp; Follow-up - Follow up with clients after each service to ensure satisfaction. - Promote and explain weekly/monthly packages to convert one-time clients into regular clients. - Handle inquiries and respond promptly via phone and WhatsApp. 2. Client Database (CRM) - Record client data (name, area, type of service, last booking date). - Segment clients (New &ndash; Regular &ndash; Inactive) and plan follow-up accordingly. - Contact inactive clients with personalized offers to re-engage them. 3. Campaigns &amp; Offers - Prepare and execute monthly offers and loyalty programs (discounts, free hours after certain visits). - Manage referral program (&ldquo;Bring a Friend&rdquo;). - Post simple marketing content (social media stories, WhatsApp messages). 4. Coordination &amp; Reporting - Coordinate with the operations team to ensure cleaners attend on time. -Weekly report including Number of new clients Number of new regular clients Customer satisfaction level Repeated client feedback - Monthly comprehensive report with improvement suggestions.Qualifications: - Previous experience in customer service or sales (preferably in services/cleaning industry). - Strong communication and persuasion skills. - Ability to use booking software/Excel/WhatsApp Business efficiently. - Organized, polite, and able to work under pressure.Benefits: - Fixed salary + commission on new regular clients. - Stable work environment with growth opportunities.Job Type: Full-timePay: AED2,300.00 - AED2,500.00 per monthExpected Start Date: 20/10/2025

Customer Service & Booking Coordinator

ANS YACHTS LLC

Position OverviewWe are looking for a Yacht Charter Coordinator to manage day-to-day operations, client communication, and charter bookings. The ideal candidate will have strong organizational skills, a customer-focused attitude, and the ability to coordinate between clients, crew, and management efficiently.Key ResponsibilitiesHandle yacht charter bookings, inquiries, and client communication (email, phone, WhatsApp, in-person).Coordinate yacht schedules, crew assignments, and trip logistics.Maintain up-to-date booking and operations records.Greet and assist VIP guests at the marina before and after charters.Ensure smooth communication between clients, captains, and operations teams.Prepare invoices, booking confirmations, and daily charter reports.Support marketing or sales teams during events, exhibitions, and promotions.Qualifications &amp; SkillsProven experience in hospitality, tourism, or marine/yacht operations (preferred).Excellent communication and interpersonal skills.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Cordinator

University of Birmingham Dubai

Timetabling<ul><li>Develop, coordinate, and maintain teaching timetables in collaboration with Programme Administration and academic leads.</li><li>Allocate teaching spaces efficiently, ensuring optimal utilization of campus facilities.</li><li>Ensure timetable data is accurate in student systems, minimizing clashes and enabling smooth registration.</li><li>Resolve timetable and registration issues, including monitoring class sizes, venue changes, and oversubscribed sessions.</li><li>Provide advice and training to staff and students on timetable and registration processes.</li></ul>Examinations<ul><li>Lead on the production, coordination, and publication of examination timetables each semester.</li><li>Manage examination logistics including paper production, secure storage, rooming, invigilator rostering, and alternative sittings.</li><li>Ensure examinations are fair, transparent, and compliant with institutional and regulatory requirements.</li><li>Provide training and supervision for staff during examination periods.</li></ul>Room Booking<ul><li>Process ad hoc room booking requests using the timetabling scheduling system.</li><li>Provide user support for room bookings and liaise with stakeholders such as Security, Facilities Management, and the Events Bureau to maintain bookings.</li><li>Build strong professional relationships to ensure accurate and timely room booking services.</li></ul>Mobility Liaison<ul><li>Act as the Dubai campus contact point for student mobility matters.</li><li>Provide practical guidance to outgoing students on various implications related to their study abroad or exchange period, referring them to the Edgbaston teams for detailed mobility arrangements.</li><li>Ensure that incoming mobility students are appropriately integrated into timetables and assessment schedules, and that any specific needs are communicated early to academic and administrative teams.</li><li>Collaborate with the Edgbaston Go Global team to ensure consistency and data sharing.</li><li>Maintain oversight of mobility student numbers to support capacity planning.</li></ul>Cross-Functional Coordination &amp; Student Services Support<ul><li>Work closely with Student Services to align immigration, enrolment, and academic scheduling requirements.</li><li>Provide operational support for student lifecycle activities during quieter periods (e.g., registration, ID cards, graduation logistics).</li><li>Contribute to continuous improvement initiatives across timetabling, examinations, and mobility processes.</li></ul>General<ul><li>Promote equality, diversity and inclusion, acting as a role model and fostering an inclusive working culture.</li><li>Undertake continuous personal and professional development.</li><li>Provide excellent customer service at all student interaction points, ensuring queries are managed from initial contact to resolution, including handling and resolving complaints where appropriate.</li></ul>Additional Responsibilities<ul><li>Ensure compliance with University policies, regulations, and data protection requirements.</li><li>Support Welcome, Graduation, and campus-wide student experience activities as required.</li><li>Undertake cultural sensitivity training and apply awareness in daily interactions.</li><li>Engage with quality assurance and continuous improvement processes.</li><li>Undertake Health &amp; Safety duties as per University policy.</li></ul>

Examinations & Timetabling Officer

Management Solutions International MSI

Key Roles & Responsibilities <ul> <li>Conduct daily followup calls with customers regarding bookings and circulate the Cargo Booking Forecast (CBF).</li> <li>Independently coordinate customer bookings (Milaha service and thirdparty) while verifying customer lists and issuing voyage No Objection Certificates (NOCs).</li> <li>Communicate customer and agent booking requirements (Milaha services and thirdparty services) and update all systems accordingly with daily vessel updates.</li> <li>Serve as the key liaison between internal departments external agents and service providers to relay customer requirements.</li> <li>Handle customer rate inquiries send rate quotations and ensure errorfree system updates.</li> <li>Identify nonactive customers address concerns and work to restore regular support.</li> <li>Monitor weekly and monthly customer loading averages to ensure continued engagement.</li> <li>Send arrival notices and NOCs to customers before vessel arrival for import shipments on thirdparty or Milaha services</li> <li>Perform any other jobrelated duties as assigned.</li> </ul> Education & Professional Qualification Diploma Professional Experience Minimum 2 to 3 years in customer service preferably at shipping industry Key Skills Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing Employment Type: Full Time Experience: years Vacancy: 1<img src="https://www.jobg8.com/Tracking.aspx?D9MLp94I7TMVXFQDvch94FCBt3%2fN%2biCgd" width="0" height="0" />

Customer Care Coordinator

Hilton Hotels

As Reservations Intern, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li><li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li><li>Produce quotations and written confirmation to all clients</li><li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li><li>Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li><li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate</li></ul>

Reservations Intern

Marriott International

<div>Additional Information 
Job Number25161667 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Support the daily operations of the Events Booking Centre (EBC) by handling smaller group and event requests, providing administrative and organizational assistance, and ensuring compliance with all Marriott standards and guidelines. Consult with senior team members and management for approvals and guidance as needed. Respond to client inquiries, prepare proposals and contracts, and assist in the organization of groups &amp; events while following all established processes. This position requires a strong attention to detail, excellent organizational skills, and the ability to collaborate effectively with both internal teams and clients.
Policies and Procedures
<ul><li>Maintain confidentiality of proprietary information and protect guest privacy and company assets.</li>
<li>Adhere to all LSOPs related to ballroom release, minimum spend, payment schedules, and other sales guidelines, as communicated by the EBC Manager and the Director of Sales &amp; Distribution.</li>
<li>Ensure professional appearance and compliance with Marriott standards.</li>
</ul>Guest Relations
<ul><li>Respond promptly to guest inquiries with professionalism and a customer-focused approach.</li>
<li>Anticipate guest needs, actively listen, and provide tailored solutions to enhance satisfaction.</li>
<li>Utilize established service recovery processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues and build trust.</li>
</ul>Communication
<ul><li>Use clear, professional communication in all interactions (phone, email, or in-person).</li>
<li>Draft, review, and proofread documents (e.g., proposals, contracts, memos) to ensure accuracy.</li>
<li>Answer phone calls with appropriate etiquette and handle guest inquiries efficiently.</li>
<li>Know the BDRC call standards and follow them at all times.</li>
</ul>Working with Others
<ul><li>Work closely with the Events Planning and Sales teams to enhance guest experiences and revenue generation.</li>
<li>Work closely with the EBC Executives, EBC Manager, and other senior team members, seeking guidance and approvals as needed.</li>
<li>Participate actively in training sessions and skill-building activities to develop expertise in sales systems, platforms, and processes.</li>
<li>Partner with other departments to achieve common goals and foster teamwork.</li>
</ul>Sales
<ul><li>Qualify incoming leads for smaller group and event requests (or as assigned by the EBC Manager), gathering essential details such as event requirements and client budget.</li>
<li>Consult with the Director of Revenue Management, Director of Sales &amp; Distribution, or senior colleagues to obtain rates and approvals before issuing any quotations.</li>
<li>Prepare proposals (using MI Sales Companion) and draft contracts with accuracy, ensuring compliance with all company and legal guidelines. Keep SfaWeb and Opera updated at all times.</li>
<li>Update the Cvent platform regularly and prioritize timely responses to client requests.</li>
<li>Follow up on sent proposals to support conversion goals and ensure no business is lost.</li>
<li>Enroll eligible clients into the Marriott Bonvoy loyalty program and explain the benefits of membership.</li>
<li>Track and report on leads, proposals, and other key metrics as directed by management.</li>
</ul>Administrative and Organizational Support
<ul><li>Perform general administrative duties, including filing, emailing, typing, and maintaining accurate records for the EBC. Provide organizational support for the EBC team.</li>
<li>Organize and maintain client files, proposals, contracts, and other documentation in accordance with company standards.</li>
</ul>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Critical Competencies:
<div><div><div><div>Analytical Skills
<ul><li>Computer Skills</li>
<li>Learning</li> 
</ul></div><div>Interpersonal Skills
<ul><li>Teamwork</li>
<li>Interpersonal Skills</li>
<li>Customer Service Orientation</li>
<li>Diversity Awareness</li> 
</ul></div><div>Communications
<ul><li>English Language Proficiency</li>
<li>Communication</li>
<li>Listening</li>
<li>Telephone Etiquette Skills</li>
<li>Writing &amp; Reading</li> 
</ul></div></div> 
<div><div>Personal Attributes
<ul><li>Dependability</li>
<li>Integrity</li>
<li>Positive Demeanor</li>
<li>Presentation</li>
<li>Initiative</li> 
</ul></div><div>Organization
<ul><li>Attention to Detail</li>
<li>Time Management</li>
<li>Multi-Tasking Abilities</li>
<li>Planning and Organizing</li> 
</ul></div><div>Technical Skills
<ul><li>SfaWeb</li>
<li>Opera</li>
<li>MI Sales Companion</li>
<li>Cvent</li>
<li>Microsoft Office</li></ul></div></div></div></div> 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

EBC Coordinator

Duserve Facilities Management

Summary: The Travel Coordinator is responsible for ensuring efficient, cost-effective, and high-quality travel arrangements for Richemont employees. This role focuses on monitoring travel bookings made by staff, maintaining service quality standards, and acting as a point of contact for staff complaints and concerns related to travel services. The Travel Coordinator will not be directly responsible for booking travel. Key Responsibilities: • Travel Monitoring &amp; Quality Control: • Monitor travel arrangements booked by staff members (via being copied on communications) to ensure compliance with company policy and employee needs. • Proactively identify potential issues or deviations from company travel policies in staff-booked travel. • Develop and implement service quality standards and metrics for travel services, focusing on the booking process and vendor performance. • Conduct regular audits of travel arrangements to ensure compliance with company policies and quality standards. • Gather feedback from employees on their travel experiences and use this information to improve service delivery. • Complaint Resolution: • Serve as the primary point of contact for staff complaints and concerns related to travel services. • Investigate and resolve travel-related issues promptly and effectively, even when the booking was self-managed. • Document all complaints and resolutions in a clear and organized manner. • Escalate complex or unresolved issues to the appropriate stakeholders. • Policy Compliance: • Ensure all travel arrangements comply with company travel policies and procedures. • Stay up-to-date on changes to travel policies and regulations. • Educate employees on travel policies and best practices. • Provide guidance and clarification to staff members regarding travel policies and booking procedures. • Vendor Management: • Build and maintain strong relationships with travel vendors. • Evaluate vendor performance and provide feedback, even when staff members are booking directly. • Negotiate contracts and service agreements with vendors (though not directly booking). • Reporting and Analysis: • Prepare regular reports on travel activity and service quality. • Analyze travel data to identify trends and opportunities for improvement. • Provide recommendations to management on ways to optimize travel services, including potential changes to self-booking policies or vendor selection. • Experience: • Experience in travel coordination, corporate travel management, or a related role is a added plus. • Experience in service quality control and complaint resolution. • Skills: • Excellent communication and interpersonal skills. • Strong problem-solving and conflict-resolution skills. • Familiarity with travel booking systems • Strong organizational and time-management skills. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Other: • Ability to handle sensitive and confidential information with discretion. • Customer-focused attitude and a commitment to providing excellent service. Location: Dubai, UAE

Travel Coordinator

Explore 568+ Booking coordinator in Dubai this October. Find roles across top companies and apply now to boost your career.