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analyst - loans operations [t500-23347] Jobs in Mumbai

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branch operations analyst as

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Branch Operations Analyst, AS
 
 
 
 
 Location: Ahmedabad, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 To perform day to day activities related with operations.
 </li>
 <li>
 Responsible for Scrutinizing the documents for Imports basis FEMA regulations and RBI master circular.
 </li>
 <li>
 Mitigating operation and regulatory risks Pro-active follow up and manage expectation with different stakeholders including client to take care of pending issues.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 </li>
 <li>
 Manage and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
 </li>
 <li>
 Nostro and Internal account reconciliations.
 </li>
 <li>
 Work on data clean up initiatives, remediation and perform any required outreach to counterparties.
 </li>
 <li>
 Ensure that there are no Significant / Critical Audit Points as a result of Regulatory or Internal Audits.
 </li>
 <li>
 Working in high-pressure and time-sensitive environment ensuring cutoffs are met.
 </li>
 <li>
 Prioritize tasks and ensure adherence to timelines for completion of activities.
 </li>
 <li>
 Branch/mid-office operations for Trade Products especially Import FEMA.
 </li>
 <li>
 Ensuring swift BAU completion on day-to-day basis.
 </li>
 <li>
 Catering to routine product and service problems. Understanding the requirement / suggesting documents requirement / resolving conflict.
 </li>
 <li>
 Whenever required Interact with clients to understand their concerns/needs &amp; improving and streamlining the current processes.
 </li>
 <li>
 Addressing client complaints &amp; suggest remedial action to improve efficiency.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Good communication skills to communicate at all levels &ndash; Biz, Client, Regional &amp; stakeholder management across Operation Units.
 </li>
 <li>
 Customer oriented while control will not be compromised.
 </li>
 <li>
 Advance excel Skills.
 </li>
 <li>
 System enhancement / UAT experience will be handy.
 </li>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 https://www.db.com/company/company.html
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Branch Operations Analyst, AS

MUFG

<div>
 
 
 About Us:
 
 
 
 MUFG Bank, Ltd. is Japan&rsquo;s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
 
 
 In Asia, MUFG has a presence across 20 markets &ndash; Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam.
 
 
 It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region &ndash; VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines, and Bank Danamon in Indonesia.
 
 
 
 
 
 
 MUFG Global Service Private Limited:
 
 
 
 Established in 2020, MUFG Global Service Private Limited (MGS India) [Formerly known as MUFG Enterprise Solutions India Private Limited] is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of above 1000, MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG&rsquo;s global network across Americas, EMEA and Asia Pacific.
 
 
 
 
 
 
 About the Role:
 
 
 
 Position Title: Analyst
 
 
 Corporate Title: Analyst
 
 
 Reporting to: Vice President
 
 
 Location: Mumbai
 
 
 
 
 
 
 Job Profile
 
 
 
 
 Purpose of Role:
 
 
 
 Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.
 
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 Process:
 
 
 <ul>
 <li>
 Perform the duties of Maker for the activities assigned diligently.
 </li>
 <li>
 Understand the process/ policies of the Bank and adhere to the needs.
 </li>
 <li>
 Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLAs of the Bank.
 </li>
 <li>
 Learn the system functions and adhere to the controls.
 </li>
 <li>
 Support overseas branch to resolve operational incidents/reporting (if any).
 </li>
 <li>
 Provide suggestion(s) to improve/streamline the operational processes.
 </li>
 </ul>
 
 
 
 
 
 Customer:
 
 
 <ul>
 <li>
 Develop and maintain strong stakeholder management with key stakeholders within MUFG.
 </li>
 <li>
 Support and resolve customer enquiries and provide excellent customer service.
 </li>
 <li>
 Work in partnership with Compliance to understand relevant operational guidelines, MUFG&rsquo;s standard procedures and local regulations and assess the impact on the daily operations workflow.
 </li>
 <li>
 Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
 </li>
 <li>
 To support developmental projects relating to the Department.
 </li>
 </ul>
 
 
 
 
 
 People:
 
 
 <ul>
 <li>
 Good in teamwork.
 </li>
 <li>
 Liaison with Business team for timely &amp; quality deliverables of assistance / services.
 </li>
 </ul>
 
 
 
 
 
 Other/Control:
 
 
 <ul>
 <li>
 Perform the checking process on operational issues, escalated by the less experienced members of the team.
 </li>
 <li>
 Perform the reconciliation of any daily pending transactions
 </li>
 <li>
 Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
 </li>
 <li>
 Support the Head of Department in achieving the department&rsquo;s KPIs, set by the Branch Management.
 </li>
 <li>
 Support in managing the risk profile for the department.
 </li>
 <li>
 Support internal and external audits within the department by preparing documentation as required
 </li>
 <li>
 Maintain good working knowledge of industry trends, products, relevant laws and regulations.
 </li>
 <li>
 Adhere to all company policies as well as guidelines
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile:
 
 
 <ul>
 <li>
 Minimum 3 to 6 years of relevant experience and sound knowledge of the Loan operation in managing Disbursement, Rollover, Settlement of loans and servicing of monthly interest.
 </li>
 <li>
 Strong PC skills (MS Office)
 </li>
 <li>
 Good interpersonal skills to deal courteously and effectively with others.
 </li>
 <li>
 Good understanding of basic banking products.
 </li>
 <li>
 Understanding of local relevant regulations.
 </li>
 <li>
 Regulatory Certification would be preferred.
 </li>
 <li>
 Good interpersonal skills to deal courteously and effectively with others.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 Graduate and/or Post Graduate.
 </li>
 </ul>
</div>

Analyst - Loans Operations [T500-23347]

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Deputy Manager-Acquisition(Household)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-2
</div>

Deputy Manager-Acquisition (Household/Current Account)

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Kotak Life

<div>
 
 
 Role:
 
 Business Analyst
 
 
 
 Job Title:
 
 Chief Manager / Assistant Vice President
 
 
 
 Department:
 
 Customer Value Management (CVM)
 
 
 
 Experience:
 
 6 years +
 
 
 
 Education:
 
 BE / MCA / MBA
 
 
 
 Work Location:
 
 Goregaon (East), Mumbai
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a proactive
 
 Mid-Level Business Analyst
 
 to join the Marketing Intelligence Unit (MIU). This strategic role is dedicated to interpreting refined data and driving actionable insights for CVM, Happy You, Smart Sell and Marketing. The candidate will translate complex analytical findings into formal
 
 Opportunity Briefs
 
 , clearly articulating revenue potential and strategic recommendations. Success is measured by the value of the realized revenue uplift from implemented initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &middot;
 
 Opportunity Identification:
 
 Proactively analyze key metrics and analytical findings (sourced from the SAS Data Mart) to identify and prioritize high-value cross-sell, up-sell, and retention opportunities across all customer touchpoints.
 
 
 
 
 
 &middot;
 
 Strategic Translation:
 
 Convert complex analytical outputs into clear, concise, and persuasive
 
 Opportunity Briefs
 
 , detailing the precise target audience, execution steps, and quantified expected revenue uplift for execution teams.
 
 
 
 
 
 &middot;
 
 Hypothesis Formulation:
 
 Develop and structure rigorous business hypotheses related to customer behavior, product propensity, and channel effectiveness for the Data Analyst to validate.
 
 
 
 
 
 &middot;
 
 Stakeholder Engagement:
 
 Act as the primary liaison between the Marketing Intelligence Unit (MIU) and operational execution teams (CVM, Marketing), presenting strategic findings and securing consensus on opportunity deployment.
 
 
 
 
 
 &middot;
 
 Impact Tracking:
 
 Meticulously track and report on the
 
 Realized Revenue Uplift (RRU)
 
 generated by implemented opportunities, conducting post-campaign analysis to provide continuous strategic feedback.
 
 
 
 
 
 &middot;
 
 Customer Journey Mapping:
 
 Utilize data-driven insights to propose and formalize enhancements to the existing Direct-to-Customer (D2C) hot leads journey, focusing on hyper-personalization and communication sequencing.
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 &middot; Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field with a strong quantitative component.
 
 
 
 
 
 &middot; 6 years + experience in a role requiring the translation of data/analytics into formal business strategy or sales/marketing action plans.
 
 
 
 
 
 &middot; Proven ability to interpret statistical models, analytical reports, and large datasets to extract meaningful, strategic business insights.
 
 
 
 
 
 &middot; Excellent presentation and professional communication skills, capable of influencing senior-level stakeholders and operational teams.
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 &middot;
 
 Significant prior experience in the Life Insurance industry is highly preferred
 
 to ensure accurate interpretation of product and compliance implications.
 
 
 
 
 
 
 
 
 &middot; Demonstrated experience in creating detailed business cases or strategy documents that define scope, projected ROI, and resource requirements
 
</div>

Business Analyst

Nykaa

<div>
 
 
 Role Overview :
 
 
 
 
 
 
 Performance Marketing Specialist to join our growth marketing team, with a strong focus on Google Ads and Meta (Facebook/Instagram) Ads. This role is critical to driving high-quality traffic, conversions, and revenue growth across Nykaa&rsquo;s online platforms. The ideal candidate has hands-on experience managing large-scale paid campaigns, a strong analytical mindset, and a passion for optimizing ROI.
 
 
 
 
 
 
 
 
 
 Job Description :
 
 
 
 
 
 
 
 1. Paid Media Strategy &amp; Execution
 
 
 <ul>
 <li>
 Plan, launch, and optimize paid campaigns on Google (Search, Display, YouTube, Shopping) and Meta (Facebook, Instagram).
 </li>
 <li>
 Build full-funnel paid media strategies aligning with marketing and business goals.
 </li>
 <li>
 Conduct extensive keyword research and audience segmentation to drive relevant traffic.
 </li>
 </ul>
 
 
 
 
 
 2. Performance Optimization
 
 
 <ul>
 <li>
 Monitor daily campaign performance against key metrics: CTR, CVR, CPA, ROAS.
 </li>
 <li>
 A/B test creatives, ad copies, and audience segments for continuous improvement.
 </li>
 <li>
 Manage campaign budgets and pacing to maximize efficiency and impact.
 </li>
 </ul>
 
 
 
 
 
 3. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Deliver campaign performance reports with actionable insights.
 </li>
 <li>
 Use tools like Google Analytics, AppsFlyer, and Meta Insights for tracking and attribution.
 </li>
 <li>
 Collaborate with analytics teams to deep-dive into campaign data and improve performance.
 </li>
 </ul>
 
 
 
 
 
 4. Collaboration &amp; Coordination
 
 
 <ul>
 <li>
 Work closely with creative, product, and category teams to ensure alignment of marketing messaging.
 </li>
 <li>
 Share feedback on creative performance to design and content teams for ongoing improvement.
 </li>
 <li>
 Stay updated on industry trends, platform updates, and best practices.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Knowledge and Skill / Qualification Requirements :
 
 
 
 
 
 <ul>
 <li>
 1&ndash;5 years of experience in performance marketing, specifically managing Google and Meta campaigns.s
 </li>
 <li>
 Proficiency in campaign setup, optimization, and reporting on Google Ads &amp; Meta Ads Manager.
 </li>
 <li>
 Proficiency in Google Analytics, AppsFlyer, or Branch for tracking and performance measurement.
 </li>
 <li>
 Ability to analyze data, derive insights, and implement optimization strategies.
 </li>
 <li>
 Experience in managing affiliates and strategic partnerships is a plus.
 </li>
 <li>
 Strong stakeholder management and ability to work in a fast-paced environment.
 </li>
 </ul>
 
 
</div>

Performance Specialist - Senior Executive/Assistant Manager

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operations Shift Management:
 
 
 
 <ul>
 <li>
 Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
 </li>
 <li>
 Manages staff schedules and assignments to optimize resource utilization.
 
 
 </li>
 </ul>
 
 Lounge Management And Customer Service
 
 
 
 <ul>
 <li>
 Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
 </li>
 <li>
 Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
 
 
 </li>
 </ul>
 
 Trolley Operations And Asset Management
 
 
 
 <ul>
 <li>
 Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
 </li>
 <li>
 Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
 
 
 </li>
 </ul>
 
 Golf Cart And Inter Terminal Coach Operations
 
 
 
 <ul>
 <li>
 Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
 </li>
 <li>
 Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
 
 
 </li>
 </ul>
 
 Staff Supervision
 
 
 
 <ul>
 <li>
 Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
 </li>
 <li>
 Ensures adherence to operational procedures and standards among staff members.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
 </li>
 <li>
 Monitor vendor performance and address any discrepancies to maintain operational standards.
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
 </li>
 <li>
 Collaborates with other departments to address complex issues and find effective solutions.
 
 
 </li>
 </ul>
 
 Emergency Response Management
 
 
 
 <ul>
 <li>
 Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
 </li>
 <li>
 Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
 
 
 </li>
 </ul>
 
 Special Events And VVIP Movements
 
 
 
 <ul>
 <li>
 Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
 </li>
 <li>
 Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
 </li>
 <li>
 Coordinates with security personnel to address security concerns and maintain a safe environment.
 
 
 </li>
 </ul>
 
 Operational Efficiency
 
 
 
 <ul>
 <li>
 Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
 </li>
 <li>
 Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Team Leadership and Development
 
 
 
 <ul>
 <li>
 Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
 </li>
 <li>
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Lead - Terminal Operations
 
 
 Facilities Department
 
 
 Ground Handling Supervisor
 
 
 Security Supervisor
 
 
 IT Department
 
 
 HR Department
 
 
 Finance Department
 
 
 Quality Assurance
 
 
 Customer Service
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Duty Terminal Manager GA Terminal

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