business development manager Jobs in Dubai

business development manager

sales manager

operations manager

business development representative Jobs in Dubai

business development representative

warehouse manager

branch operations manager

HSBC

<div>Some careers shine brighter than others.
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further 
HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world. 
This position is responsible for an effective supervision of the sales operation support, floor and cash management at the branch in accordance with the Bank&rsquo;s procedures as well as the Cash Handling Policy. The jobholder is required to work closely with all Branch staff (Sales &amp; Service and Branch Teller &amp; Service Officers) in terms of customer experience, wait-time, complaints, services, referrals, and cash arrangements above standard limits. 
In this role, you will:<ul><li>
To assist the Branch Manager to plan, direct, control sales &amp; services, specifically, to lead IWPB, teams and to ensure excellent quality service is provided and cross sell opportunities are maximized. While maintaining the required controls.</li><li>
To support the Branch Manager in the delivery of customer driven service &amp; sales, efficiency of service capability, operational quality and control of costs to meet the branch plan. This will be achieved by continually improving the standards of customer driven behavior and by delivering a robust service and sales culture through the following.<ul><li>
Establishing and maintaining the highest standards of service quality.</li><li>
Customer contact management.</li><li>
Ensuring Sales Floor Officer (SFO) is effectively run within the branch and is an integral part of branch operations.</li><li>
Monitoring and controlling all operational matters.</li></ul></li><li>
Jobholder is to ensure that common frauds/errors/irregular transactions are identified, and that appropriate action is taken in accordance with the procedures. To ensure that issues/problems/complaints are effectively investigated and resolved or are appropriately referred with recommendations.</li><li>
To assist the Branch Management &ndash; plus officers in ensuring smooth functioning of the department and implement the audit recommendations. To ensure compliance with the Group&rsquo;s policies, money laundering deterrence, risk containment and to re-enforce/strengthen the Money Laundering and Compliance Policy. The incumbent to this role will maintain the highest standards of customer service by continually following operating procedures, workflow and ensuring proper controls are in place to maximize customer satisfaction.</li><li>
A part of the role purpose is to direct and control provisions of back-office support services to Retail and Wholesale customers (Wholesale remittances / Tools delivery / Safe custody items/ cheque return) so as to maximize efficiency and to ensure delivery of services that are well within the Bank&rsquo;s operating guidelines. To ensure all Items are sorted in a fireproof chub and that daily, weekly, and monthly Balancing are performed and oversee timely destruction of uncollected tools.</li><li>
Develop and manage the customer service experience for customers at information counters. The role includes effectively managing the information counter team.</li><li>
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.</li><li>
Required to check the vouchers and to make sure that these are processed in accordance with the FIM/ Cash Handling Procedure /Line of Business Procedures while endeavoring to protect the Bank from incurring financial losses.</li><li>
Ensure all checks are completed on On-Demand and Race portal in the absence of Manager Branch Operations.</li></ul> 
To be successful in the role, you should meet the following requirements:<ul><li>
Previous experience in Branch Operations is preferable.</li><li>
In depth understanding of banking products and procedures.</li><li>
Knowledge and understanding of relevant risk/ compliance/ audit standards.</li><li>
Excellent interpersonal and communication skills.</li><li>
Planning and organizational skills.</li><li>
A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE</li></ul> 
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

Branch Operation and Service Supervisor (UAE national role)

Sixt UAE

<div>
 
 
 
 Job Overview
 
 
 
 
 
 
 
 The Operations Manager is responsible for the
 
 end-to-end operational performance
 
 of SIXT Rent A Car, ensuring efficient branch operations, optimal fleet utilization and management, and high-quality customer service. The role focuses on
 
 operational excellence, cost control, service delivery, compliance, and continuous improvement
 
 across all locations and operational functions.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Branch Operations Oversight
 
 
 <ul>
 <li>
 Oversee day-to-day operations across all rental branches to ensure excellence in consistency, efficiency, and compliance with company standards.
 </li>
 <li>
 Ensure branches meet revenue targets, utilization goals, and service-level KPIs.
 </li>
 <li>
 Standardize operating procedures across locations and ensure adherence to policies.
 </li>
 <li>
 Monitor branch staffing levels, scheduling, productivity, and performance.
 </li>
 <li>
 Conduct regular site visits, audits, and performance reviews of branch operations.
 </li>
 <li>
 Support branch managers in problem resolution, peak-demand planning, and local market execution.
 </li>
 <li>
 Develop and manage operational policies, procedures, and standards aligned with regulatory and industry best practices.
 </li>
 <li>
 Supervise operational teams and ensure high staff morale, ongoing training, and strong performance across all functions.
 </li>
 </ul>
 
 
 Fleet Operations Management
 
 
 <ul>
 <li>
 Oversee the entire vehicle fleet lifecycle, including acquisition, allocation, utilization, maintenance, rotation, and disposal.
 </li>
 <li>
 Ensure optimal fleet availability to meet demand while minimizing downtime and operating costs.
 </li>
 <li>
 Monitor fleet utilization rates, turnaround times, damage levels, and maintenance expenses.
 </li>
 <li>
 Collaborate with procurement and finance on fleet purchasing, leasing, and replacement strategies.
 </li>
 <li>
 Ensure compliance with safety standards, regulatory requirements, insurance, and licensing.
 </li>
 <li>
 Implement systems and processes to track fleet performance, condition, and profitability.
 </li>
 </ul>
 
 
 Customer Service Excellence
 
 
 <ul>
 <li>
 Lead customer service operations across branches and contact centers to deliver a consistent, high-quality customer experience.
 </li>
 <li>
 Establish and monitor service-level agreements (SLAs), response times, and customer satisfaction metrics (e.g., NPS, CSAT).
 </li>
 <li>
 Address escalated customer complaints and ensure timely, fair resolution.
 </li>
 <li>
 Drive service improvement initiatives based on customer feedback and performance data.
 </li>
 <li>
 Ensure frontline teams are trained in service standards, conflict resolution, and brand values.
 </li>
 </ul>
 
 
 Financial, Performance and Risk Management
 
 
 <ul>
 <li>
 Develop and manage operational budgets, including labour, fleet costs, maintenance, and overheads.
 </li>
 <li>
 Track and analyse KPIs such as revenue per car, fleet utilization, cost per rental, damage rates, and customer satisfaction.
 </li>
 <li>
 Identify cost-saving opportunities and efficiency improvements without compromising service quality.
 </li>
 <li>
 Prepare regular operational performance reports for senior management.
 </li>
 <li>
 Support pricing, yield management, and demand planning initiatives in collaboration with Sales &amp; Operations teams.
 </li>
 <li>
 Develop and manage budgets for events, and operational expenditures, ensuring cost-efficiency and ROI.
 </li>
 <li>
 Identify and mitigate risks related to operations, reputation, and financial sustainability.
 </li>
 <li>
 Ensure all operations comply with local laws, licensing, insurance, and regulatory requirements.
 </li>
 <li>
 Manage operational risks related to fleet safety, customer liability, and fraud.
 </li>
 <li>
 Oversee health and safety practices across branches and fleet operations.
 </li>
 <li>
 Ensure incident reporting, investigations, and corrective actions are in place and completed effectively.
 </li>
 </ul>
 
 
 Process Improvement &amp; Systems
 
 
 <ul>
 <li>
 Design, implement, and continuously improve operational processes and workflows.
 </li>
 <li>
 Ensure effective use of rental management systems, fleet management tools, and CRM platforms.
 </li>
 <li>
 Lead process optimization initiatives to improve speed, accuracy, and customer experience.
 </li>
 <li>
 Support the rollout of new systems, technologies, or operational models.
 </li>
 </ul>
 
 
 People Leadership &amp; Development
 
 
 <ul>
 <li>
 Lead, coach, and develop managers and teams across branch, fleet, and customer service functions.
 </li>
 <li>
 Set clear performance expectations and conduct regular reviews.
 </li>
 <li>
 Identify training needs and support skills development programs.
 </li>
 <li>
 Foster a culture of accountability, teamwork, safety, and customer focus.
 </li>
 <li>
 Ensure compliance with HR policies, health and safety standards, and labor regulations.
 </li>
 </ul>
 
 
 General
 
 
 <ul>
 <li>
 Uphold company values throughout business practices and utilise sound judgment in decision making.
 </li>
 <li>
 Any other additional duties as may be required by management based on needs of the business.
 </li>
 </ul>
 
 
 
 
 
 
 Position Requirements
 
 
 
 
 
 
 
 Minimum Experience
 
 <ul>
 <li>
 A minimum of 8&ndash;10 years&rsquo; experience in operations management, preferably within car rental, automotive, or logistics sectors.
 </li>
 <li>
 Demonstrated experience managing multi-site operations and cross-functional teams.
 </li>
 <li>
 Experience with fleet management and customer service operations is preferrable.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, Logistics, or related field.
 </li>
 </ul>
</div>

Operations Manager

Futures Trans Motors (Rox Automobiles)

Job Description:We are seeking an experienced and results-driven Operations Manager to oversee daily operations and ensure smooth workflow across all departments.Key Responsibilities:Manage daily operations across showroom and service departmentsImprove operational efficiency and performanceMonitor KPIs and prepare management reportsCoordinate between Sales, Service, HR, and FinanceEnsure high customer satisfaction standardsDevelop and implement operational policies and proceduresRequirements:Bachelor&rsquo;s degree in Business Administration or related field5+ years of experience in operations managementAutomotive industry experience is preferredStrong leadership and problem-solving skillsAbility to manage multi-branch operationsExcellent communication and reporting skillsJob Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Bismi Group

Job Purpose:To oversee the complete operations of the wholesale branch, ensuring sales growth, efficient inventory management, customer satisfaction, and team performance in line with company objectives.Key Responsibilities:1. Sales &amp; Business Development<ul><li>Achieve monthly and yearly sales targets.</li><li>Drive wholesale business growth (retailers, restaurants, bulk buyers).</li><li>Develop new customer base and expand existing accounts.</li><li>Monitor market trends, competitor pricing, and demand patterns.</li></ul>2. Branch Operations Management<ul><li>Manage day-to-day branch operations efficiently.</li><li>Ensure proper stock availability and product display.</li><li>Maintain smooth coordination between sales, warehouse, and logistics.</li><li>Ensure compliance with company policies and procedures.</li></ul>3. Inventory &amp; Stock Control<ul><li>Monitor stock levels and avoid shortages/overstocking.</li><li>Ensure FIFO (First In First Out) and proper stock rotation.</li><li>Reduce wastage, expiry, and damages.</li><li>Conduct regular stock audits and reconciliation.</li></ul>4. Team Management<ul><li>Supervise sales staff, tele-sales team, and warehouse employees.</li><li>Assign targets and monitor individual performance.</li><li>Conduct training and development for staff.</li><li>Maintain discipline, attendance, and productivity.</li></ul>5. Customer Relationship Management<ul><li>Build strong relationships with key wholesale customers.</li><li>Handle customer complaints and resolve issues promptly.</li><li>Ensure high service standards and customer retention.</li></ul>6. Financial &amp; Cost Control<ul><li>Monitor branch expenses and profitability.</li><li>Ensure proper billing, invoicing, and cash handling.</li><li>Coordinate with finance for collections and credit control.</li><li>Control operational costs and improve margins.</li></ul>7. Compliance &amp; Safety<ul><li>Ensure compliance with municipality and food safety regulations.</li><li>Maintain hygiene standards in warehouse and sales areas.</li><li>Follow health &amp; safety guidelines.</li></ul>8. Reporting &amp; Analysis<ul><li>Prepare daily, weekly, and monthly sales reports.</li><li>Analyze KPIs and suggest improvements.</li><li>Report branch performance to management.</li></ul>Key KPIs:<ul><li>Sales revenue &amp; growth</li><li>Gross margin</li><li>Stock turnover ratio</li><li>Customer acquisition &amp; retention</li><li>Wastage / expiry percentage</li><li>Team productivity</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business / Commerce or related field.</li><li>5&ndash;8 years of experience in FMCG wholesale/retail operations.</li><li>Strong leadership and team management skills.</li><li>Good knowledge of inventory systems and ERP/CRM tools.</li><li>Excellent communication and negotiation skills.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Branch Manager - Wholesale

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.The branch in-charge must have hands on experience and knowledge on the financial and growth metrics such as Branch Profitability, Net Profit Margin, Return on Assets, Revenue Growth Rate, Customer Acquisition Cost and Conversion Rate/Sales Volume.Must have UAE driving licenseJob Purpose:<ul><li>Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.</li></ul>Primary duties and responsibilities:<ul><li>Existing Customer &ndash; Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.</li><li>New Customer Acquisition &ndash; Successfully convert the walk-in customers into sales.</li><li>Sales Planning and Forecast &ndash; Make a monthly sales plan and forecast for continuous growth.</li><li>Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing.</li><li>Keep a tap on non-moving products / designs and take suitable action as needed.</li><li>Customer Service / Order Fulfilment - To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues.</li><li>Ensure that products are delivered on time.</li><li>Review and ensure pending orders are closed before placing new sales orders.</li><li>Procurement - Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.</li><li>Inactive Customers &ndash; Follow up with inactive customers to make them buy the company&rsquo;s products.</li><li>Reporting &ndash; Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.</li><li>Supervisory Responsibilities: Supervise and allocate duties to staff. Staff attendance, movement, and leave management.</li><li>Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li><li>Perform other duties as and when assigned.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have good knowledge and experience with financial and growth metrics such as Branch Profitability, Net Profit Margin, Revenue Growth Rate, Customer Acquisition Cost and Conversion Rate/Sales Volume?</li></ul>Experience:<ul><li>Managing a Branch or Sales Operations: 5 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Branch Operations cum Sales In charge - Tamil

CHIC BOY INASAL RESTAURANT

We are looking for a highly organized and detail-oriented Inventory Controller to manage stock operations at our Central Kitchen and oversee inventory control across 10 restaurant branches.The ideal candidate will ensure accurate stock levels, reduce wastage, prevent shortages, and maintain proper documentation and reporting. Central Kitchen:<ul><li>Monitor and manage daily inventory levels</li><li>Conduct regular stock counts and reconciliations</li><li>Ensure proper storage and FIFO compliance</li><li>Track raw materials, packaging, and supplies</li><li>Coordinate with purchasing department for reordering</li><li>Reduce wastage and control food cost</li></ul>Branch Monitoring (10 Branches):<ul><li>Conduct weekly/monthly branch inventory audits</li><li>Verify stock reports submitted by branches</li><li>Identify discrepancies and investigate variances</li><li>Train branch staff on proper inventory procedures</li><li>Ensure standardized stock management across all branches</li></ul>Reporting:<ul><li>Prepare weekly and monthly inventory reports</li><li>Monitor food cost percentage</li><li>Provide recommendations for stock optimization</li><li>Report directly to Operations Manager / Management</li></ul>Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

Inventory Controller / Inventory Supervisor – Central Kitchen (Multi-Branch Restaurant)

Duserve Facilities Management

<div>JOB SUMMARY / PURPOSE 

The incumbent manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. Inspects facilities, recommends upgrades when needed. The incumbent establish workflows, standard procedures, and quality control plans, manages subordinate staff in the day-to-day performance of their jobs 

The incumbent is responsible for the maintenance of vendor/supplier relationship. Ensures that the assigned area is monitored as per the SLA and KPI of the client and is kept under budget to ensure profitability of the project. 

ROLE AND RESPONSIBILITIES 

<ul><li>Responsible for the overall cleaning performance of the area assigned. Ensure supervisors prepare work schedules for the Operatives. Impart Training to the Supervisors/Operatives on the basic methodologie</li>
<li>Assign Budget for each project to the supervisor. Monitor the consumables expenses are within budge</li>
<li>Ensure timely submission of the attendance report for payroll processing of its staff and the supervisor</li>
<li>Weekly/monthly meeting with the client to ensure the smooth functioning of cleaning operation</li>
<li>Prepare work completion reports. Prepare monthly reports</li>
<li>Ensure reporting structure is properly implemented</li>
<li>Ensure the project is running under the cost</li>
<li>Collate monthly requisitions prepare monthly material requisitions. Ensure proper maintenance schedules for equipment</li>
<li>Create a Team environment.</li>
<li>Ensure Operatives use equipment and chemicals as per the instructions of the supplier</li>
<li>Ensure Health &amp; Safety measures are properly implemented</li>
<li>Ensure personal hygiene is maintained by the Operatives. Impart personal hygiene training</li>
<li>Internal Audit of the cleaning operations- ensures remedial actions are carried out</li>
<li>Suggest methods of improvements to the clients</li>
<li>Ensure all sites have adequate materials for their daily operation</li>
<li>Monthly report to HOD on the performance of the area</li>
<li>Attend monthly meetings to discuss issues related to operations</li></ul> 

 QUALIFICATON 

<ul><li>Bachelor&rsquo;s degree in hospitality any related field</li>
<li>Possesses very good command of the English language both verbal and written. Arabic and other language is an added advantage.</li>
<li>Requires thorough knowledge of proper English usage, grammar, spelling and punctuation, along with good mathematical skills.</li>
<li>Possess a valid UAE driver&rsquo;s license. Familiarity on UAE roads and areas.</li></ul> 

CERTIFICATION 

<ul><li>BICs\Health and Safety certificate awarded by OHSHA, NEBOSH or other awarding bodies.</li></ul> 

KNOWLEDGE, SKILL AND ABILITY 
<ul><li>Applied knowledge of comprehensive housekeeping and laundry operations and procedures.</li>
<li>Applied knowledge in creating work schedules, inventory supplies, and cost supplies.</li>
<li>Applied knowledge of P&amp;L analysis and variance reports</li>
<li>Leadership ability to direct, supervise and maintain high morale among staff</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li>
<li>High attention to detail and good customer relation and negotiation skills.</li></ul> 

EXPERIENCE 
<ul><li>Minimum three (3) Assistant Housekeeping Manager or Assistant Soft Services Manager experience in handling and managing diversified and multicultural team members within a large Facilities Management, hospitality industry or property management companies.</li>
<li>Experience on managing contracts, budgeting, and analytical P&amp;L evaluation.</li></ul> 

Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae
<div>Location: Dubai, UAE</div></div>

Assistant Operations Manager

Explore 3101+ Branch operations manager in Dubai this February. Find roles across top companies and apply now to boost your career.

3101 branch operations manager jobs In Dubai

Branch Operation and Service Supervisor (UAE national role)

Operations Manager

Operations Manager

Branch Manager - Wholesale

Branch Operations cum Sales In charge - Tamil

Inventory Controller / Inventory Supervisor – Central Kitchen (Multi-Branch Restaurant)

Assistant Operations Manager