business development manager Jobs in Dubai

business development manager

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branch operations manager

DOHA BANK

<div>
 
 Doha Bank is seeking a dynamic and experienced
 
 Operations Manager
 
 to lead and optimize the operational functions of our Dubai Branch. This is a pivotal role focused on ensuring seamless service delivery, regulatory compliance, and operational excellence across all branch activities.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
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 Oversee daily branch operations including cash management, customer service, safety protocols, IT support, and immigration-related activities.
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 Supervise archiving and remittance processing, ensuring accuracy and timeliness.
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 Conduct system report reviews, reconciliations, and risk mitigation.
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 Stay updated on regulatory changes and recommend operational adjustments.
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 Support budget planning and monitor compliance.
 </li>
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 Build strong relationships with internal and external stakeholders.
 </li>
 <li>
 Represent Doha Bank at external events and meetings.
 </li>
 <li>
 Ensure all processes align with bank policies and UAE regulations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Banking &amp; Finance, or Sales &amp; Marketing.
 </li>
 <li>
 8&ndash;12 years of experience in banking operations, customer service, and team supervision.
 </li>
 <li>
 Strong knowledge of teller processes, account handling, cash and cheque management, and remittance operations.
 </li>
 <li>
 Familiarity with CBUAE regulatory framework and branch-level risk management.
 </li>
 </ul>
 
 
</div>

Operations Manager

Omorfia Group LLC

Job Description &ndash; Branch ManagerWe are looking for a strategic and performance-driven Branch Manager to take full responsibility for branch operations, financial performance, and team leadership. The ideal candidate will manage day-to-day operations, ensure excellent customer experience, and achieve business objectives including profitability, growth, and operational excellence.Key Responsibilities:<ul><li>Lead branch operations and ensure compliance with company standards, policies, and procedures.</li><li>Oversee financial performance, including full responsibility for Profit &amp; Loss (P&amp;L) management.</li><li>Monitor and achieve Key Performance Indicators (KPIs) such as:</li><li>Sales and revenue growth</li><li>Client retention and satisfaction scores</li><li>Staff productivity and service utilization rates</li><li>Cost efficiency and expense control</li><li>Prepare and review branch budgets, forecasts, and financial reports.</li><li>Develop and implement business strategies to increase profitability and market share.</li><li>Manage, train, and motivate staff to achieve sales and service excellence.</li><li>Drive cross-selling and upselling of services and retail products.</li><li>Handle escalated customer issues with professionalism and solutions-focused approach.</li><li>Ensure compliance with health, safety, and operational standards.</li><li>Report performance results and recommend improvements to senior management.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Branch Manager, or similar leadership role.</li><li>Strong financial acumen with demonstrated ability to manage P&amp;L effectively.</li><li>Track record of achieving KPIs, sales targets, and revenue goals.</li><li>Excellent leadership, coaching, and people management skills.</li><li>Strong business development and customer relationship management abilities.</li><li>Excellent problem-solving, decision-making, and organizational skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field preferred.</li><li>Experience in beauty, wellness, retail, or hospitality industry is an advantage.</li><li>Flexible to work during weekends, evenings, and peak business hours.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>How many employees or team members have you handled in your latest company?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Female Branch Manager - Tips and Toes Middle East

The Warehouse Gym

Overview The Warehouse Gym is the UAE's fastest-growing gym chain, boasting 14 unique locations with plans for expansion. Celebrated for its street art, design, music, and community, we offer thousands of weekly classes, industry-leading equipment, and world-class trainers. Our aim is to revolutionize wellness journeys, making us more than just a gym, but a lifestyle destination. 
We are seeking a dedicated and experienced Gym Branch Manager to oversee our dynamic location in Dubai. This senior-level, full-time position offers an exciting opportunity to lead a talented team and manage branch operations with a focus on enhancing customer experiences and achieving membership growth. 
 <div>
 Responsibilities &amp; Qualifications <ul> <li>Oversee all aspects of the fitness facility's operations, including staff management, member engagement, revenue generation, and facility maintenance.</li> <li>Manage day-to-day operations of the gym branch, ensuring a clean, safe, and organized facility environment.</li> <li>Provide ongoing coaching, performance feedback, and professional development opportunities to ensure a high-performing team.</li> <li>Foster a positive and inclusive work environment that promotes teamwork, accountability, and exceptional customer service.</li> <li>Develop and implement strategies to enhance member engagement, satisfaction, and retention.</li> <li>Build strong relationships with members through personalized interactions.</li> <li>Address member inquiries, concerns, and feedback in a timely and professional manner, ensuring a positive experience for all members.</li> <li>Develop and execute sales and marketing initiatives to drive membership sales and personal training sessions.</li> <li>Set and achieve revenue targets, monitor key performance indicators, and implement strategies to maximize revenue and profitability.</li> <li>Analyze market trends, competitor activities, and member feedback to identify opportunities for revenue growth and business expansion.</li> <li>Ensure the cleanliness, safety, and functionality of the fitness facility and equipment.</li> <li>Develop and implement maintenance schedules, protocols, and procedures to prevent downtime and ensure optimal performance.</li> <li>Coordinate with every Department Heads with any issues and concerns to ensure smooth flow of the operations.</li> <li>Ensure compliance with health and safety regulations, industry standards, and company policies.</li> <li>Monitor expenses, control costs, and manage financial resources effectively to achieve budgetary goals.</li> <li>Identify opportunities for cost savings, revenue enhancement, and operational efficiencies.</li> </ul> </div>
 <div>
 Experience Required <ul> <li>Proven experience in branch operations management within the fitness industry, with a track record of meeting or exceeding performance targets.</li> <li>Demonstrated expertise in team leadership with the ability to motivate and manage a diverse group of fitness professionals and support staff effectively.</li> <li>Strong understanding of industry regulations to ensure compliance with all necessary legal and safety standards.</li> <li>Exceptional customer experience skills to foster a welcoming and supportive environment for all gym members.</li> <li>Proficiency in membership retention strategies, with a focus on maintaining high levels of customer satisfaction and loyalty.</li> <li>Advanced skills in staff training to ensure continuous improvement and professional development of team members.</li> <li>Ability to conceive and execute strategic sales initiatives to drive membership growth and enhance revenue streams.</li> <li>Familiarity with CRM systems to streamline operations, track member engagement, and enhance service delivery.</li> </ul></div>

Branch Manager

ADIB - Abu Dhabi Islamic...

Role Purpose: Handling the branch operations
Key Accountabilities of the role:
<ul>
<li>Cash Vault - Dual control of branch Vault</li>
<li>Providing cash to tellers for daily business transactions, approving daily transactions for remittances and other products, where applicable approving the override of transactions exceeding specified teller limits</li>
<li>Managing branch cash as per cash holding limit</li>
<li>Process &amp; balance daily inward and outward clearing transactions</li>
<li>Reconciliation and review of errors in teller transactions</li>
<li>Review and approve work processes documentations and system input reports, accomplished on account of deposit sales and retail &amp; institutional services, by customer service staff</li>
<li>Ensure that all customers transactions as per ADIB policies and procedures</li>
<li>Sign on behalf of the bank as per the assigned limit</li>
<li>Control and supervision of operations work processes for compliance with ADIB s Credit &amp; Operational Policies &amp; Procedures, thus maintaining an acceptable both internal and external audit rating</li>
<li>Conduct surprise check of Branch Vault cash on a monthly basis and reports exceptions if noted, to HO authorities</li>
<li>Facilitating and implementing work process improvements</li>
<li>Interact with customers for sale of ADIB s deposit, Finance, Cards &amp; Takaful products by ensuring service efficiency and by adherence to best service standards</li>
<li>Monitor the sales performance of CROs</li>
<li>Generation of new business via out marketing calls and in- branch contacts through</li>
<li>Open door policy in meeting customers</li>
<li>Setting and monitoring sales plans for the branch and sales staff as per forecast</li>
<li>Coaching of all sales staff to increase sales productivity and cross selling</li>
<li>Monitor branch service standards for customer satisfaction</li>
<li>Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries</li>
<li>Getting ad-hoc customer feedback</li>
<li>Ensure service level agreements (SLA) with internal and external customers are in place, followed and are frequently calibrated for continuous improvement</li>
<li>Observation of queue time and length and taking action as needed to capacities serving counters and or managing customer traffic</li>
<li>Maintain staff morale and relationship</li>
<li>Observe, coach /train and counsel staff towards expected behaviors</li>
<li>Identify training developments needs for staff and ensure that these are met as per schedules</li>
</ul>
Specialist Skills / Technical Knowledge Required for this role:
<ol>
<li>Knowledge of products and services offered by ADIB</li>
<li>Knowledge of branch operations and back office functions</li>
<li>Knowledge of ADIB policies and systems</li>
<li>Thorough Knowledge of all the Regulations issued by Central Bank of UAE</li>
<li>Computer skills</li>
<li>Communication and presentation skills- both Written and Oral (In English)</li>
</ol>

Operations & Service Officer

RAKBANK

<div>
 
 
 About the Role:
 
 
 
 This role reports to the
 
 Head of Branch Distribution
 
 and is responsible for driving growth and transformation of branches across diverse communities. The
 
 Community Growth Manager, Branch Distribution
 
 enhances customer experiences, aligns branch environments with community culture, and develops strategies for business growth and engagement. The role involves market analysis, branch design collaboration, and fostering strong community relationships to strengthen brand presence.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
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 Develop plans to enter new markets and enhance presence in existing ones based on demographic data.
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 Lead projects aligning branch strategies with local cultures and preferences.
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 Build and maintain relationships with key community stakeholders.
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 Represent the bank at community events to boost visibility and rapport.
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 Organize initiatives and sponsorships aligned with the bank&rsquo;s values.
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 Collaborate with design teams to create culturally reflective branch environments.
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 Ensure branches deliver exceptional customer experiences.
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 Conduct competitor and community analysis to identify growth opportunities.
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 Scout strategic locations for new or modified branches.
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 Monitor and report on engagement strategies and branch transformations.
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 Adjust plans based on feedback and performance metrics.
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 Implement plans to repurpose branches to meet community needs.
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 Formulate strategies for business growth through tailored products and services.
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 Collaborate with marketing and product teams for community-specific execution.
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 Identify and implement best practices for operational efficiency and customer satisfaction.
 </li>
 <li>
 Ensure adherence to UAE Central Bank regulations and internal policies.
 </li>
 <li>
 Maintain accurate documentation for audits and compliance.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or related field.
 </li>
 <li>
 10&ndash;12 years in branch banking or community development, preferably in a UAE-based bank.
 </li>
 <li>
 Strong understanding of banking products, community engagement, and cultural diversity.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 MS Office proficiency; CRM and sales tracking tools.
 </li>
 <li>
 Strong interpersonal and relationship-building skills.
 </li>
 <li>
 Excellent communication and negotiation abilities.
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 Market awareness and strategic thinking.
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 Ability to work in a fast-paced, target-driven environment.
 </li>
 <li>
 High ethical standards and customer-centric mindset.
 </li>
 </ul>
 
 
</div>

Community Growth Manager, Branch Distribution

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. Job Purpose: Perform services such as attending to CDMs functions, cash management as per Bank s policies, handling bulk cash deposits and withdrawals, checking of vouchers posted by regular tellers and performing functions of regular tellers whenever assigned Principal Accountabilities: Work Management Perform all functions relating to Cheque Deposit Machines (CDM) located in the branch premises, at specified time interval, including, collection of physical cheques, tallying of number of cheques with the CDM journal and send them to clearing dept. within agreed TAT Ensure to process special clearing cheques and foreign currency cheques within agreed TAT Ensure to open the vault system as per SLA Maintain and manage the cash accurately, and transfer the excess cash received from the Tellers to vault and withdraw the cash as and when required ensuring safe custody and handling of cash. Ensure that all Tellers hand over all the physical cash and maintain their cash box balance zero and tally with GL at end of the day, and to make prompt investigation in case of any difference. Ensure to maintain require branch vault cash for next working day Ensure to check and balance cash online transaction for all the tellers At end of the day check Tellers cash proof is zero and obtain the tellers signature any over/short transaction reported to BOM. At regular intervals, check the postings carried out by Tellers against the transactions journal presented by them and sign on the report. Any discrepancy identified should be immediately actioned to eliminate the risk of financial loss to the Bank. Perform bulk cash receipt and withdrawal transactions, ensure correct receipt/issue of cash, accurately credit/debit the customer s account and acknowledge the receipt to the customers. Monitor sundry and suspense accounts , issue DDs , Managers cheques and internal transfer Ensure customers average waiting time is maintained at standard level Ensure that the local &amp; foreign currency held does not exceed the daily required limit. Ensure that cheques / debit instruments are in order before effecting the payment and make accurate debit entry in the customer s account as per Bank s procedures to protect the interest of customers and the Bank. Make the payments / inter account transfer within the authority limit and for the transactions beyond the limit, obtain approval from the concerned official, to ensure not to overdraw customer s account without approval To be well conversant with the duties and responsibilities of Branch Operations Manager (BOM) and to officiate in that capacity during BOM s absence. To prepare and review daily teller voucher bundle, ensure total number of vouchers are matching with teller financial transaction daily report and ensure sending the same to internal control by maximum next working day. To monitor any high variety in total number of achieved transactions between teller and report the same to line manager officially. Guide branch tellers to adhere to bank policies and procedures, and give required training for new joining teller. Guide and encourage customer to use our digital channel for all the cash deposits and withdrawal extra Service &amp; Quality Take initiative to deliver satisfying customer service to each visiting customer by providing fast, accurate, efficient and courteous service. Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank s quality initiatives and to improve customer satisfaction. Provide any other service as directed to support the overall banking operations of Br Provide assistance in following up the transactions of the branch that are forwarded for override to respective personnel

Teller / Senior Teller / Head Teller ( UAE National )

Enrollme

Job Location
 
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 Dubai, United Arab Emirates 
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 Experience
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 3 to 4 years 
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 Qualification Level
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 Graduate; MBA / Management Post Graduates 
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 Job Function
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 Administration / Commercial Operations Marketing / MR Real Estate / Property 
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 Skillset
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 Branch Manager, Showroom Manager, Ceramic, Building materials 
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 Preferred Jobseekers
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 Locally available candidates only apply for this job 
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Hiring for a Branch Manager with experience working in Ceramics or Building material stores (wholesale) in Dubai. Requirements: 3 to 4 years Branch manager experience in a Ceramics or building materials industry. The Branch In-charge will be responsible for managing the day-to-day operations of the branch, overseeing staff, ensuring customer satisfaction, managing inventory, coordinating with suppliers, handling customer inquiries, and maintaining a high level of product knowledge. Effective communication and negotiation skills. Bachelor's degree in Business Administration, Marketing, or related field Strong leadership and team management skills Email your resume - [update cv in your account with required details and apply online]
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Branch Manager (Building Materials)

Explore 8094+ Branch operations manager in Dubai this November. Find roles across top companies and apply now to boost your career.