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assistant purchasing manager (lüleburgaz/kırklareli) Jobs in Turkey

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assistant store manager (izmir optimum)

associate - marketing communications-grundig Jobs in Turkey

brand marketing lead t rkiye

Hitachi Energy

<div>Location:
Kocaeli, Kocaeli, Turkey
Job ID:
R0133381
Date Posted:
2026-06-15
Company Name:
HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETI
Profession (Job Category):
Customer Service &amp; Contact Center Operations
Job Schedule:
Full time
Remote:
No
Job Description:
The Opportunity
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
***Position will be based in Dilovası I&amp;C factory.
How you will make impact:
<ul><li>Lead SCM a ctivities related t o ord e r (sales o rder) execution b y planning, a ssigning and exe cuting t a sks t o secur e a v ailability and o p timum c o sts. Im p rove te n der m a terial costing and run tend e r spec i fic negoti a tions w here applicable. Impleme n t a tion of m a t e rial cost reduction an d ris k mitigation projects.
</li><li>Accountable for m a terial price and t erms &amp; conditions co n trol througho u t the value chain (fr o m tend e r to ER P ma s t e r d a ta). Engage actively in spend management (correct input in SAP etc.).
</li><li>Set yearly budgets (spend, cost reduction, payment terms etc.) for your factory in line with HUB Supply Chain Manager and respective category strategies. Support an d implement HUB sourcin g strate g y in th e fact o ry b y p roviding input (c o mple menting P&amp; F ) to fact o r y requirements to the RfQ and m a rgin im p rovem e nt proce s ses.
</li><li>T ranslat e local m a terial p lanning and logistics re q uirement s (MOQ, pack a ging, c o mmunic a tion processes) int o servic e level agreements with suppliers. Acti v ely engage in sales and operations planning (S&amp;OP) by p roviding input o n critical m a terial d efinition phase and m a terial suppl y cap a bilities.
</li><li>Own fact o ry cost reduction, co s t a voidance, claim recovery rep o rting and S CM performanc e trackin g . Execute an d deliver o n a greed str a tegy deploym e nt a c tions an d follow-up responsible function s and o ther st ak eholders.
</li><li>Lead supplier qualificat i on f o r your factory. Conduct Supplier P e rf o rmance Evalu a tions (SPE). Ensure contract o r's qualificatio n (CCQ P ) ac c ording to p rocedures an d reg u lation. Act a s secon d level esc a lation resolution own e r o n PO manag e me n t an d delivery to p a y p ro cesses. Oversee the supplier re l ationship with regular contract review, e xecutio n , s upply perf o rmance, improv e ment activitie s a nd f u tur e . Plan an d assign audits t o Supply Quality &amp; Development Enginee rs .
</li><li>Responsible to ensure compliance with applicable external &amp; internal regulations, procedures &amp; guidelines.
</li><li>Managers are responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</li></ul>Your background:
<ul><li>Bachelor&rsquo;s degree or higher in one of the disciplines: Supply Chain, Industrial Engineering, Mechanical Engineering, Electrical engineering, Production Management or similar.
</li><li>Min 10+ years of relevant experience in supply chain management or operation management.
</li><li>Experience from transformer or automotive industry is a plus.
</li><li>Knowledge in manufacturing of power transformers, electrical steel, cores, insulation kits, insulation boards, bushings, tap changers and other transformer accessories and Good understanding in ISO standards, UN&acute;s 17 Sustainable Development Goals, EcoVadis, REACH, RoHS, FMEA, PPAP and Conflict Minerals.
</li><li>Proven skills in negotiation and contract management, proficiency in SAP.
</li><li>Excellent oral and written communication skills in Turkish and English with the ability to collaborate effectively with all levels of management.
</li></ul>More About Us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us &ndash; in work and out.
For this role, depending on grade and experience, we offer the following employee benefits;
<ul><li>Access to a comprehensive wellbeing program,
</li></ul><ul><li>Private health insurance,
</li></ul><ul><li>Transportation allowance.
</li></ul><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Factory Supply Chain Manager

Pearson

<div>Geo Advanced Role specialist for T&uuml;rkiye:
The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
Key Responsibilities
<ul><li>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</li><li>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</li><li>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</li><li>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</li><li>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</li><li>Support market presence through conferences, industry events, institutional forums, and partner activities.
</li><li>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</li><li>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</li><li>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</li><li>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</li></ul>Required
<ul><li>Bachelor's degree in Marketing, Business, Economics, or a related field.
</li><li>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</li><li>Experience working with distributors, institutional customers, or channel partners.
</li><li>Strong analytical and business planning capabilities.
</li><li>Demonstrated ability to manage multiple stakeholders and influence across functions.
</li><li>Strong communication, presentation, and project management skills.
</li><li>Fluency in Turkish and English.
</li></ul>Preferred
<ul><li>Experience leading market-level initiatives within an international organization.
</li><li>Experience supporting account planning and business growth strategies.
</li><li>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</li><li>Experience working in matrix organizations with regional and global stakeholders.
</li></ul>Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Marketing
Job Family: GO_TO_MARKET
Organization: Corporate Marketing &amp; Communications
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 24582</div>

Advanced Specialist, Geo Marketing

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. 
 
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business. 
 
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
 
 
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. 
 
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
 
 
Come build the future with us! 
 
Key job responsibilities 
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul> 
A day in the life 
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team: 
 
1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA 
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

ADTOKER LTD

TikTok Shop E-Commerce &amp; Brand Operations Account ManagerAdtoker is one of Europe&rsquo;s top TikTok Shop partners, helping brands manage and scale their TikTok Shop, social commerce, influencer marketing, affiliate marketing, and livestream selling operations end to end.We work with brands across European markets and support them with TikTok Shop launches, creator collaborations, affiliate campaigns, livestream operations, advertising, and sales optimization.We are now looking for a TikTok Shop E-Commerce &amp; Brand Operations Specialist to join our team and support the daily operations of our brand accounts.In this role, you will:Manage and follow up on the daily TikTok Shop operations of our brand partners.Support creator, influencer, and affiliate collaboration processes.Coordinate communication between brands, creators, and the internal team.Track campaign, product, content, and sales performance.Support the planning of livestream, affiliate, and content operations.Monitor TikTok Shop dashboards, product listings, campaigns, and sales data.Help prepare weekly and monthly performance reports for brands.Follow up on internal tasks and make sure operations move forward on time.We are looking for someone who is:Organized, responsible, and detail-oriented.Strong in communication and follow-up.Interested in e-commerce, social media, influencer marketing, or digital marketing.A fast learner who enjoys working in a dynamic and fast-growing industry.Able to communicate in English and preferably GermanComfortable working with Excel / Office , project management tools, and digital platforms.Interested in TikTok, content creation, creator economy, and social commerce.Previous marketplace management experience is a plus, but not required. We value candidates who are eager to learn, proactive, and strong in operations management.Why join Adtoker?At Adtoker, you will have the opportunity to work in one of the fastest-growing areas of European e-commerce.You will gain hands-on experience in TikTok Shop, creator economy, affiliate marketing, livestream shopping, and discovery commerce.You will work with international brands and be directly involved in growth-focused e-commerce operations.This role is a strong opportunity for anyone who wants to build a career in social commerce and the future of online shopping.Job Type: Full-timePay: 70,000.00TRY - 100,000.00TRY per monthWork Location: Remote

TikTok Shop E-Ticaret ve Marka Operasyon Uzmanı

Delivery Hero

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are hiring a GM of Q-Commerce for our operations in Turkey. This is a pivotal leadership role responsible for defining and executing the strategic vision, operational efficiency, and commercial growth of our Quick Commerce offerings, including Dmart and local shop marketplaces. Based in Istanbul, this leader will drive market leadership and profitability, manage significant P&amp;L responsibilities, and cultivate a high-performing organization dedicated to maximizing customer experience and market share in the rapidly evolving Turkish Q-Commerce landscape.
Key Responsibilities
Strategic &amp; Financial Leadership<ul><li>
Develop and implement strategic plans to aggressively drive the growth, profitability, and market leadership of our Dmart dark stores and local shop marketplaces across Turkey.</li><li>
Financial Management: Drive revenue growth, optimize margins, and enhance profitability through effective cost management, forecasting, and rigorous data-driven decision-making.</li><li>
Business Development: Identify, prioritize, and pursue opportunities for strategic business expansion, new service introductions, and growth within the Turkish Quick Commerce segment.</li></ul>
Operational &amp; Commercial Excellence<ul><li>
Operational Oversight: Oversee the daily operations of Dmart and local shop platforms, ensuring the smooth, efficient operation of dark stores, optimal inventory management, and fulfillment processes.</li><li>
Customer Experience: Establish and promote a proactive, customer-centric mindset across all business activities, analyzing customer feedback to continuously improve service quality, reliability, and the overall customer experience.</li><li>
Compliance and Risk: Ensure strict adherence to all local Turkish regulations, data management protocols, and corporate policies. Proactively identify and mitigate potential operational or business risks to safeguard continuity.</li></ul>
Team Management &amp; Cross-Functional Collaboration<ul><li>
Team Leadership: Build, mentor, and lead a high-performing team of managers and employees across critical functions, including Sales, Vendor Growth, Category Management, and Operations.</li><li>
Cross-Functional Alignment: Work closely with regional and global teams, as well as key internal partners (Product, Logistics, Marketing, Finance), to align local strategies and create necessary synergies for execution.</li></ul> 
Qualifications 
<ul><li>
Experience: Minimum 8+ years of progressive experience in a strategic leadership role, preferably within the Quick Commerce (Q-Commerce), high-growth e-commerce, or fast-paced retail sector, with previous P&amp;L ownership.</li><li>
Education: University degree (Bachelor's or equivalent) in Commerce, Marketing, Business Administration, or a related field.</li><li>
Strategic Acumen: Demonstrated ability to develop and implement complex strategic plans and translate them into measurable, high-impact operational results.</li><li>
Communication Skills: Excellent written and verbal communication skills, capable of influencing senior stakeholders and motivating large teams.</li><li>
Language: Fluent English (both spoken and written) is mandatory.</li><li>
Technical Proficiency: Proficient user of Google Suite (or MS Office suite, depends on what is being used in TR) and relevant data analysis tools.</li></ul> 
Additional Information 
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks. 
<li>
</li></ul>Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni<div></div>
At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

GM - Quick Commerce

TEMSA

<div>
 
 
 
 Our Culture
 
 
 
 
 
 
 
 
 TEMSA, one of the world's leading bus and midibus manufacturers, offers st
 
 ate of the art mobi
 
 lity solutions with it more than 50 years of experience. TEMSA is present in close to 70 markets worldwide with a significant market share in leading economies such as the USA, UK, France, Germany and Italy. And with a wide product range, TEMSA meets the unique needs of different regions. TEMSA's mission is to evolve to be the human-centered technology company which provides smart and sustainable mobility solutions to the world for more pleasant journeys.. We are proud of bei
 
 ng &lsquo;&rsquo;the first R&amp;D center of Turk
 
 ey&rsquo;&rsquo; and the company that produc
 
 ed &lsquo;&rsquo;the first electric b
 
 u
 
 s&rsquo;&rsquo;.
 
 
 
 
 
 
 
 
 
 
 #TogetherWeareSt
 
 ronger!
 
 
 
 
 
 Passionate about automotive sector,
 
 
 
 
 Curious to learn more and never afraid of failing,
 
 
 
 
 Passionate about taking a step forward every single day,
 
 
 
 
 Trustful and self-motivated with good communication skills,
 
 
 
 
 
 
 
 
 We are wai
 
 ting for you!
 
 
 
 
 
 
 
 
 
 
 
 What is the job
 
 waiting for you?
 
 
 
 
 
 
 
 
 &bull; Provide support to service teams in technical issues.
 
 
 
 
 &bull; Analyze recurring failures and conduct root cause studies.
 
 
 
 
 &bull; Promote technical knowledge sharing and continuous learning.
 
 
 
 
 &bull; Guide, develop, and motivate technical teams.
 
 
 
 
 &bull; Build strong business relationships with authorized services.
 
 
 
 
 &bull; Ensure coordination with regional teams and other departments.
 
 
 
 
 &bull; Deliver fast solutions for critical customer issues.
 
 
 
 
 &bull; Approach customer complaints as opportunities to create satisfaction and loyalty.
 
 
 
 
 &bull; Implement effective, solution-oriented approaches with a &ldquo;fixed right at first time&rdquo; philosophy.
 
 
 
 
 &bull; Monitor and report technical service performance indicators.
 
 
 
 
 &bull; Lead process improvement projects.
 
 
 
 
 &bull; Develop efficiency-enhancing practices.
 
 
 
 
 &bull; Prepare product quality reports on customer complaints and activate the Quality Team promptly.
 
 
 
 
 &bull; Ensure all technical documents are accurate, published, and delivered on time.
 
 
 
 
 &bull; Prepare, monitor, and ensure efficient use of departmental budget.
 
 
 
 
 &bull; Manage cross-functional projects, ensuring timelines and deliverables are met.
 
 
 
 
 &bull; Analyze service performance data to identify trends and drive improvements.
 
 
 
 
 &bull; Ensure compliance with industry standards, safety regulations, and company policies.
 
 
 
 
 &bull; Guide the team through organizational and technological changes effectively.
 
 
 
 
 &bull; Align technical service operations with company strategy and long-term goals.
 
 
 
 
 &bull; Collaborate with international suppliers and OEMs with cultural awareness.
 
 
 
 
 &bull; Stay updated on emerging technologies, service methodologies, and industry innovations.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 What we a
 
 re looking for?
 
 
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Mechanical or Electrical-Electronics Engineering.
 
 
 
 
 &bull; Minimum 10 years of relevant experience in Aftersales, especially Technical Service.
 
 
 
 
 &bull; Strong vehicle and product knowledge.
 
 
 
 
 &bull; Excellent command of English (verbal and written).
 
 
 
 
 &bull; Proven experience in team management.
 
 
 
 
 &bull; Valid driver&rsquo;s license and ability to travel without restrictions.
 
 
 
 
 &bull; Located in Adana city.
 
 
 
 
 &bull; Leadership and Accountability: Ability to guide teams, set priorities, and take ownership of results.
 
 
 
 
 &bull; Communication and Influence: Clear and effective expression of ideas, strong stakeholder communication, and conflict management skills.
 
 
 
 
 &bull; Problem Solving and Analytical Thinking: Systematic analysis of technical problems, root cause methodology, and data-driven decision-making.
 
 
 
 
 &bull; Proactive Approach: Ability to identify issues early, recognize improvement opportunities, and propose solutions.
 
 
 
 
 &bull; Decision-Making Competence: Skilled in prioritization and timely action-taking.
 
 
 
 
 &bull; Customer-Centric Mindset: Strong focus on satisfaction, empathy, and positive language in customer interactions.
 
 
 
 
 &bull; Strategic Thinking: Capacity to align technical service operations with broader company goals and long-term vision.
 
 
 
 
 
 
 
 
 
 
 
 
 TEMSA offers the followin
 
 g benefits:
 
 
 
 
 
 
 <ul>
 <li>
 
 Private health and life insurance
 
 </li>
 <li>
 
 Private Pension Plan with the Employer Contribution of %3
 
 </li>
 <li>
 
 Academic education encouragement package
 
 </li>
 <li>
 
 English lingual improvement package
 
 </li>
 <li>
 
 Personal (skills and technical) improvement plan
 
 </li>
 <li>
 
 Take time to celebrate your birthday with your besties
 
 </li>
 <li>
 
 T-Buddy mentorship program will enable your seamless adjustment to TEMSA culture during your first week
 
 </li>
 <li>
 
 Rotation opportunity within TEMSA and other Sabanc&inodot; Group companies in agile culture
 
 </li>
 <li>
 
 Wellbeing approach with mobile applications keep your physical, mental and body health
 
 </li>
 <li>
 
 Opportunity to gain experience with the team that produced the first electric bus in Turke
 
 y
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 How Do Our Recruitment Processes Proceed?
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Application
 
 </li>
 <li>
 
 Preliminary assessment
 
 </li>
 <li>
 
 Face-to-face or online interview
 
 </li>
 <li>
 
 English exam and
 
 assessment test
 </li>
 <li>
 
 Offer
 
 </li>
 <li>
 
 
 In special cases, there may be changes in our processes.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Follow us on Instagram and LinkedIn to stay up to date with our career opportunities! #TEMSA
 
 
 
 
 &lsquo;S&uuml;rd&uuml;r&uuml;lebilir b&uuml;y&uuml;me, e&scedil;it imkanlar ve farkl&inodot; bak&inodot;&scedil; a&ccedil;&inodot;lar&inodot;yla m&uuml;mk&uuml;nd&uuml;r. &Idot;nsan Kaynaklar&inodot; politikam&inodot;z kapsam&inodot;nda; &Idot;lanlar&inodot;m&inodot;za ba&scedil;vuru yapan i&ccedil;/d&inodot;&scedil; t&uuml;m adaylar&inodot;m&inodot;za &Idot;nsan Haklar&inodot; Evrensel Beyannamesi ve Uluslararas&inodot; &Ccedil;al&inodot;&scedil;ma &Ouml;rg&uuml;t&uuml; (ILO) standartlar&inodot;na uygun olarak &inodot;rk, din, dil, cinsiyet, renk, ulusal ya da sosyal k&ouml;ken, cinsel y&ouml;nelim, engellilik, siyasi g&ouml;r&uuml;&scedil;, hamilelik ya da medeni durum g&ouml;zetmeksizin f&inodot;rsat e&scedil;itli&gbreve;i sa&gbreve;laman&inodot;n bir ayr&inodot;cal&inodot;k olmad&inodot;&gbreve;&inodot;na inan&inodot;yoruz
 
 .&rsquo;
 
</div>

Technical Services Section Manager

Sonova

<div></div><div><div><div>Who we are
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.
Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,
Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.
</div></div><div><div><div><div>Istanbul, Turkey
</div></div></div></div><div><div><div><div>Sales and Customer Service Director
</div></div></div></div><div><div><div><div><div>This is a high-impact commercial leadership opportunity in Turkey, with responsibility for leading the sales organization and customer service function to drive business performance, strengthen customer engagement and support the sustainable growth of the local affiliate.</div>
<div>
The Sales &amp; Customer Service Director will play a critical role in defining and executing the commercial agenda, translating the country strategy into clear sales priorities, disciplined execution and measurable business outcomes. The role will focus on strengthening sales force effectiveness, building trusted relationships with key customers and market stakeholders, and ensuring a consistently high-quality customer experience.</div>
<div>
As a member of the local leadership team, this position will contribute to the strategic direction, market development and overall performance of the Turkish affiliate, partnering closely with the Managing Director and cross-functional leaders to drive growth, operational excellence and long-term value creation.</div> 
<div></div>
<div>
In this role, you will lead:</div> 
<div></div>
<div>
Sales Strategy &amp; Commercial Planning</div>
<ul>
<li>Develop and implement national sales plans aligned with the Turkey affiliate strategy and overall company objectives.</li>
<li>Translate sales targets into clear regional priorities, action plans and KPIs for the sales organization.</li>
<li>Contribute to the annual budget, forecast and business planning processes with robust sales assumptions, market insights and risk/opportunity analysis.</li>
<li>Monitor market trends, customer needs, competitor activity and regional performance to identify growth opportunities.</li></ul> 
<div></div>
<div>
Sales Leadership &amp; Target Delivery</div>
<ul>
<li>Lead and manage the sales organization to achieve and exceed sales targets across Turkey.</li>
<li>Drive sales execution through regular performance reviews, regional business follow-up and corrective action plans where required.</li>
<li>Monitor sales performance by region, customer segment, product category and sales representative.</li>
<li>Ensure disciplined execution of commercial priorities, product launches, campaigns, pricing guidance and promotional activities.</li></ul> 
<div></div>
<div>
Regional Sales Management &amp; Sales Force Effectiveness</div>
<ul>
<li>Lead, coach and develop the Regional Sales Managers, ensuring strong accountability and consistent execution across regions.</li>
<li>Improve sales force effectiveness through clear routines, visit planning, pipeline management, customer segmentation and opportunity tracking.</li>
<li>Set clear objectives for the sales team and ensure regular follow-up on performance, capabilities and development needs.</li>
<li>Identify capability gaps and work with HR, Marketing and regional teams to strengthen sales competencies and the leadership pipeline.</li></ul> 
<div></div>
<div>
Key Account &amp; Stakeholder Management</div>
<ul>
<li>Build and maintain strong relationships with key customers, distributors, retailers, healthcare professionals and relevant market stakeholders.</li>
<li>Support Regional Sales Managers in developing and executing account plans for strategic and high-potential customers.</li>
<li>Identify and pursue new business opportunities, partnerships and customer development initiatives.</li>
<li>Strengthen customer retention, loyalty and share of wallet through disciplined account management and high-quality service.</li></ul> 
<div></div>
<div>
Customer Service Leadership</div>
<ul>
<li>Lead and continuously improve the customer service function to ensure efficient, reliable and customer-focused support.</li>
<li>Define, monitor and improve customer service KPIs, including response time, order handling, complaint resolution, service quality and customer satisfaction.</li>
<li>Ensure strong collaboration between Sales, Customer Service, Supply Chain, Finance and Marketing to improve the end-to-end customer experience.</li>
<li>Implement operational improvements, tools and processes that simplify customer interactions and increase responsiveness.</li></ul> 
<div></div>
<div>
Market Insights &amp; Commercial Excellence</div>
<ul>
<li>Conduct regular market, customer and competitor analysis to inform sales priorities and business decisions.</li>
<li>Use sales data and performance insights to identify risks, opportunities and improvement actions.</li>
<li>Drive commercial discipline around pricing, discounts, customer prioritization and margin protection, in alignment with Finance and the MD.</li>
<li>Promote fact-based decision-making and continuous improvement across the sales and customer service organization.</li></ul> 
<div></div>
<div>
Cross-Functional Collaboration &amp; Local Leadership</div>
<ul>
<li>Act as an active member of the Turkey leadership team, contributing to the overall performance and development of the affiliate.</li>
<li>Work closely with Marketing, Finance, Operations, HR and regional teams to ensure aligned priorities and effective execution.</li>
<li>Support the Managing Director in local business reviews, strategic initiatives and organizational transformation.</li>
<li>Ensure sales and customer service priorities are aligned with broader regional and company objectives.</li></ul> 
<div></div>
<div>
Compliance, Governance &amp; Ethical Standards</div>
<ul>
<li>Ensure all sales and customer service activities are conducted in compliance with local laws, company policies and internal compliance standards.</li>
<li>Reinforce ethical business practices in customer interactions, pricing, discounts, commercial agreements and stakeholder engagement.</li>
<li>Ensure accurate and timely reporting of sales activities, forecasts, customer service KPIs and business risks.</li>
<li>Promote a culture of ownership, accountability, customer focus and integrity across the sales and customer service teams.</li></ul> 
<div></div>
<div>
Your background:</div>
<ul>
<li>10+ years of sales experience in the Turkish market, with a strong track record of driving business growth, leading change and delivering results in a competitive commercial environment.</li>
<li>Experience managing teams and developing high-performing sales organizations, ideally with exposure to sales force effectiveness, funnel management and structured commercial execution.</li>
<li>Strong stakeholder management skills, with the ability to build trusted relationships with customers, partners, internal teams and senior leaders.</li>
<li>Commercially strong, customer-oriented and entrepreneurial, with solid communication and negotiation skills, strong organizational discipline and a clear results orientation.</li>
<li>Experience working with ERP systems and bring strong product understanding, with the ability to quickly translate market and customer needs into commercial actions.</li>
<li>Demonstrate strong ethical values, integrity and sound business judgment in all customer and stakeholder interactions.</li>
<li>Collaborative and intrinsically motivated leader, diligent, curious, externally focused and future-oriented, with a strong desire to win in the marketplace.</li>
<li>Experience in the medical, pharmaceutical or consumer goods industry would be highly relevant.</li>
<li>Experience working in a global matrix organization.</li>
<li>Fluency in Turkish and English is required.</li>
<li>Experience acting as a change agent and leading teams through transformation would be highly valued.</li>
</ul></div></div></div></div><div><div>Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
</div></div><div><div><div><div>163712</div></div></div></div></div>

Sales and Customer Service Director

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