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business banking relationship manager

Zand

<div>
 
 
 Job Purpose
 
 
 
 Support the Relationship Manager in managing and expanding the portfolio of financial institutional clients, ensuring seamless client service, adherence to compliance standards, and effective execution of business initiatives to contribute to the organization&rsquo;s goals in the financial services sector.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in developing and maintaining strong relationships with financial institution clients, addressing their banking needs proactively.
 </li>
 <li>
 Support the onboarding process for new clients, ensuring all KYC and due diligence requirements are met accurately and efficiently.
 </li>
 <li>
 Coordinate with internal stakeholders to deliver customized financial solutions, including credit, trade, and treasury products.
 </li>
 <li>
 Monitor and track client transactions to ensure high service standards and promptly resolve operational issues.
 </li>
 <li>
 Provide comprehensive MIS reports, market insights, and competitor analysis to the Relationship Manager for strategic decision-making.
 </li>
 <li>
 Facilitate the timely renewal and review of client accounts, ensuring compliance with internal and regulatory policies.
 </li>
 <li>
 Support the preparation of documentation for credit approvals, facility letters, and other legal requirements.
 </li>
 <li>
 Manage client queries, coordinate service delivery, and escalate complex requests when necessary to deliver exceptional customer experience.
 </li>
 <li>
 Track outstanding dues, follow up with clients for documentation and payments, and support risk management initiatives.
 </li>
 <li>
 Maintain up-to-date knowledge of regulatory changes, financial products, and industry trends relevant to banking with financial institutions.
 </li>
 </ul>
 
 
 
 
 
 Key Skills, required Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or higher in Finance, Business Administration, Commerce, or related field. Professional certifications (such as CA, CFA, or equivalent) preferred.
 </li>
 <li>
 Minimum 1&ndash;3 years of experience in banking/financial institutions, preferably in relationship management or client servicing roles.
 </li>
 <li>
 Solid understanding of banking products and services tailored for financial institutions, such as trade finance, treasury, and structured finance solutions.
 </li>
 <li>
 Strong analytical and communication skills, with the ability to assess client needs and offer viable solutions.
 </li>
 <li>
 Proficiency in MS Office, banking platforms, and report generation.
 </li>
 <li>
 Demonstrated knowledge of KYC, due diligence, and regulatory compliance frameworks in banking.
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to work collaboratively within cross-functional teams and meet deadlines under pressure.
 </li>
 <li>
 High level of integrity, professional ethics, and client-centric mindset.
 </li>
 </ul>
 
 
</div>

Assistant Relationship Manager - Financial Institutions

Abu Dhabi Commercial Bank

<div>
 
 
 Relationship Specialist (For Emirati applicants)
 
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 
 Corporate &amp; Investment Banking Group
 
 
 
 
 
 
 The Corporate Wealth &amp; Investment Banking Group (CWIBG) provides a portfolio of corporate banking services, including investment &amp; transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, to large corporates, and maintains strategic relationships with leading banks globally
 
 
 
 
 
 We are actively seeking an ambitious professional to join our Transaction Banking Sales - Dubai and Northern Emirates team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in banking.
 
 
 
 
 
 
 This position is open to Emirati talent only
 
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 
 
 
 <ul>
 <li>
 To action requests and complete sales and services-related activities to build sustainable customer relationships and assist Relationship and Senior Relationship Managers in increasing ADCB&rsquo;s revenue generation
 </li>
 <li>
 Action customer requests, respond to customers&rsquo; needs, complete sales and service activities and ensure complaints are resolved on time in order to build long-term customer relationships and support in revenue generation and ensure satisfaction through incentivized engagement
 </li>
 <li>
 Support in gathering the required information and documentation to allow the Relationship and Senior Relationship Managers to analyse clients&rsquo; financial health and needs as well as their industries/markets on a regular basis in order to identify lending, selling, and cross-selling opportunities and improve ADCB&rsquo;s profitability
 </li>
 <li>
 Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience:
 
 
 
 
 
 <ul>
 <li>
 At least 4 years of experience in in sales and service environment for a financial institution
 </li>
 <li>
 Experience in corporate account opening
 </li>
 <li>
 Experience processing Corporate service requests
 </li>
 <li>
 Excellent Communication Skills
 </li>
 </ul>
 
 
</div>

Relationship Specialist - Transaction Banking Sales (for UAE National only)

Deutsche Bank

<div><h2 class="jobSectionHeader">Job Description:
</h2>Deutsche Bank&rsquo;s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.
The Relationship Manager is a primary point of contact for clients to access the entire suite of wealth management capabilities and solutions offered by Deutsche Bank Private Bank. This is achieved by working in close partnership with the Investment Manager in the day-to-day planning and servicing for the client. The individual is responsible for acquiring new clients - which are in line with the business proposition of the bank - and assets as well as grow existing business relationships, assuring a holistic and high-standard client experience.
Your key responsibilities
<ul><li>Develop, manage and maintain overall relationship with the client, providing an holistic client experience
</li><li>Be the first point of contact and the overall responsible person with regard to dealing with client complaints
</li><li>Develop new business with new and existing clients, spending a great proportion of time focused on bringing in new clients and new assets (prospecting), building and sustaining long-term relationships
</li><li>Work as a team with the Investment Manager (and the Institutional Wealth Partner where appropriate) to build deeper client relationships / involve in origination
</li><li>Keep day-to-day responsibility for advising clients within the required regulatory framework and keeping abreast of all client-impacting initiatives from the respective market
</li><li>Proactively identifying client lending / financing needs, involving lending specialists to further develop the opportunity
</li><li>Perform continuous market analysis to identify potential client leads and opportunities
</li><li>Act as the Accountable Client Owner with responsibility for all AML aspects of the client relationship; this includes KYC in good quality and in a timely manner (no overdues) as well as account behavior, i.e. transactions with focus on 3rd party transactions constituting transfers in and out to be in line with purpose and anticipated behavior of the account(s)
</li><li>Where clients are not assigned an Investment Manager, own the overall suitability and appropriateness for client investments; taking client execution orders where required and ensuring that all corresponding checks are performed
</li><li>Participate in relevant client social events as well as in PR and other marketing activities
</li><li>Uphold the team&rsquo;s operating rhythm (e.g. regular prospect review, pipeline review, account planning, etc.), leading by example and demonstrating role-model behavior
</li><li>Work in close co-operation with other coverage, product and support functions to deliver DB&rsquo;s value proposition, leveraging also other DB divisions where possible
</li><li>Actively support the business / growth strategy, plans and values, contributing to the achievement of a high performing team
</li><li>Act within professional, legal and ethical boundaries and guidelines, observing all internal and external compliance regulations and code of ethics and conduct; flagging and managing reputational risks and conflicts issues
</li></ul>Your skills and experience
<ul><li>Minimum 15 year plus of relevant relationship manager experience in an international private bank with focus on UHNW clients in the region
</li><li>Solid network of clients in the target coverage market is required, specifically in the Wealth Management or Private Banking sector for the Global South Asia/NRI market
</li><li>Fluency (written and oral) in English
</li><li>Detail orientation on both strategy and execution
</li><li>Excellent communication skills
</li><li>Excellent collaboration skills
</li><li>Superior investment acumen
</li><li>Have a good understanding of the governing regulatory framework (e.g. RDR, MiFID II, etc.), including but not limited to applicable confidentiality / secrecy / data protection regulations and cross border rules where relevant
</li><li>Professional integrity
</li><li>Self-starter
</li><li>Willing and able to develop other staff, e.g., analysts
</li><li>CFA, MBA degree or other advanced degree
</li></ul>We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.</div>

Private Bank - Relationship Manager - GSA - MD

Commercial Bank of Dubai

<div>Dubai, Dubai, AE Experienced Permanent ID: 101325</div>
 <div><div><div><div><h3 class="jobSectionHeader">DESCRIPTION</h3>
<div>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. 
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022. 
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. 
Job Purpose:
Professional management &amp; maintenance of FI/NBFI relations, in coordination with Senior Relationship Managers. 
Principal Accountabilities:
Support the Senior Relationship Managers (SRMs) in maintaining &amp; managing an assigned portfolio with existing/new FI/NBFI clients to retain and grow their banking relationships in a profitable manner and in line with assigned business growth targets.
Ensure that customer compliance and legal documentation is updated and in good order. Follow strict guidelines related to customer onboarding and monitoring.
Prepare appropriate Credit Applications in conformity with the Bank&rsquo;s underwriting standards and risk targets to be reviewed by SRMs
Ensure timely and accurate credit administration through timely completion of annual reviews and regular monitoring of financials, covenants, and other parameters within the review cycle.
Establish good liaison with customers for their day-to-day banking requirements for monitoring and business generation purposes.
Follow up customer transactions. Liaise with concerned back offices when and if needed.
Establish effective &amp; professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.
Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.</div></div></div></div></div>
 <div><div><div><div><h3 class="jobSectionHeader">REQUIREMENTS</h3>
<div>Education and Experience
Graduate in Economics and Finance or Business Management
Minimum 3 Years of banking experience in FI / NBFI
Good knowledge of banking operations and credit management.
Good knowledge of various banking products (treasury and capital markets, cash management, trade finance&hellip;)</div></div></div></div></div>

Assistant Relationship Manager, NBFI

Commmunik Marketing Management

A Banking Relationship Officer (BRO) is responsible for building and maintaining strong relationships with clients to promote banking products and services. The role focuses on acquiring new customers, managing existing client portfolios, and ensuring high levels of customer satisfaction while meeting sales and revenue targets.Key Responsibilities<ul><li>Develop and maintain strong relationships with individual and corporate clients.</li><li>Identify customer financial needs and recommend appropriate banking products such as loans, credit cards, accounts, and investment services.</li><li>Acquire new clients through networking, referrals, and business development activities.</li><li>Manage and grow an assigned portfolio of customers.</li><li>Achieve monthly and annual sales targets for banking products.</li><li>Provide professional financial advice to customers based on their requirements.</li><li>Ensure compliance with bank policies, regulatory requirements, and risk guidelines.</li><li>Resolve customer inquiries and complaints in a timely and professional manner.</li><li>Maintain accurate customer records and documentation.</li><li>Coordinate with internal departments such as credit, operations, and risk to facilitate client services.</li></ul>Skills and Competencies<ul><li>Strong communication and interpersonal skills</li><li>Sales and negotiation abilities</li><li>Customer service orientation</li><li>Analytical and problem-solving skills</li><li>Ability to build long-term client relationships</li><li>Time management and organizational skills</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per month

Banking Relationship Officer

Citi

<div></div><div><div><div><div><div><div>The CPC Relationship Banker is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. 
 
Responsibilities:<ul><li>
Client Account Management</li><li>
Review CPC customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.</li><li>
Advise CPC customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.</li><li>
Review product penetration for the assigned client base, identify potential CPC customers who can be sold tailored products to enhance product penetration</li><li>
Ensure coverage of all relationships through customer engagements, risk profiling and</li><li>
financial planning.</li><li>
Organize CPC customer events to enhance customer bonding.</li><li>
Acquire new CPC customers through converting referral leads.</li><li>
Compliance, Risk &amp; Controls</li><li>
Ensure that KYC/AML and other compliance norms are strictly adhered to.</li><li>
Fulfilling the clients&rsquo; necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
5-8 years of experience</li></ul>
Education:<ul><li>
Bachelor's/University degree or equivalent experience</li></ul></div></div></div></div></div>
-
Job Family Group:
Private Client Coverage
-
Job Family:
Relationship Banker
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Citigold Private Client Relationship Banker

DICETEK LLC

<div>HRA Analyst is responsible for the following activities:
Review of High-Risk cases, name screening and MIS updation<ul><li>Perform complete, accurate and timely review of documents related to onboarding of high-risk accounts as per policy</li><li>Perform name screening across internal systems (e.g. Blacklist/ Watchlist and/or Online Watchlist Check (OWC) and public domain searches to identify any adverse information.</li><li>Ensure all PEP customers are dealt with utmost care and all risks associated with the relationship are highlighted to business appropriately.</li><li>Respond to business in an appropriate manner and support in explaining risks / concerns if required.
</li><li>Ensure MIS is accurately updated at all times</li></ul>
Compliance with Policies and Process<ul><li>Ensure compliance with the department procedures in a timely and consistent manner.
</li><li>Ensure all policies and procedures related to customer onboarding are complied.</li><li>Ensure that adequate audit trails are maintained as reference of review performed.
</li><li>Ensure no adverse audit comments are received for the unit on any of the high-risk related matters</li></ul>
Annual Review of PEP<ul><li>Ensure annual reviews for PEP are carried out in a timely manner and all risks associated with the relationship are highlighted to business appropriately.</li></ul>
Others
<ul><li>Provides support to CWM businesses for advice related to High Risk and assists in being compliant with the bank&rsquo;s internal policies, external imperatives and regulatory environment.</li><li>Works closely with other support functions to ensure Service Level Agreements are in place and measure performance through MIS reports.</li><li>Ensure follow up support on compliance projects and ongoing compliance issues and data cleanup activities.</li><li>Support Manager HRA Approval Unit in preparation of agenda items and action items for various meetings on HRA activities, audit and Compliance related issues.</li></ul> 
Experience:<ul><li>At least 2-3 years of experience in Banking industry</li><li>Knowledge in KYC, AML and Sanctions related would be an added advantage.</li></ul> 
Knowledge &amp; Skills<ul><li>Knowledge of Basic Banking activities.</li><li>Understanding of the bank operations, basic product knowledge is needed</li><li>Excellent communication (written and verbal), negotiation skills, good organizational leadership and interpersonal skills are must</li></ul>
Good knowledge of the Computers, MS office</div>

HRA Analyst (High Risk Accounts)

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