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Mashreq

<div>
 JOB PURPOSE
 
 - To assist Financial Institutions (FI) Relationship Manager(s) / Senior Relationship Manager(s) in preparing MIS, Business Plans, and resolving operational matters
 
 - Assist FI RMs / SRMs in strengthening relationships with FI clients and achieving financial and non-financial goals for the assigned FI clients or countries
 
 - Assist to manage FI RMs / SRMs of cross-border limits/ exposures for the assigned countries / FI clients
 
 - Assist FI RMs / SRMs marketing of FI products, through a highly professional and focused approach and as per defined marketing plan/strategy
 
 - To act as a back-up for RMs / SRMs in their absence
 
 
 KEY RESULT AREAS:
 
 - Support the RMs in identification of; a) existing clients&rsquo; needs by regular calling, analysing &amp; providing market updates keeping a close contact to increase business and obtain feedback for relationship &amp; service enhancements; and b) new business opportunities and ensuring also these are aligned with the bank&rsquo;s product capabilities and relevant operational, risk management and financial crime / compliance policies
 
 - Provide &ldquo;back up&rdquo; support to the RMs with the day to day client management encompassing working with the local teams including operations.
 
 - Maintain a) appropriate own relationship contacts (and act as RM back-up) with existing clients and FIs, with the aim to grow and diversify the core branch payments and trade finance business with identified names / sectors; and b) work with RMs on relationships / contacts seeking to increase the origination &amp; development of more trade finance deals, risk participations, syndications, trade loans, bilateral loans, etc.,
 
 - Work with the RM team co-ordinating with other units in the branch / bank to maintain and improve service delivery standards and ensure quality service for the bank&rsquo;s clients and prompt resolution of any client issues or operational problems
 
 
 KNOWLEDGE, SKILLS AND EXPERIENCE:
 
 - Sound knowledge of economy, market conditions, and regulatory environment in local market and relevant countries to Mashreq's business
 
 - Good practical knowledge of products in trade finance / payments &amp; treasury services as well as a broader product knowledge
 
 - Minimum 5-7 year&rsquo;s banking experience including correspondent &amp; corporate banking
 
 - Knowledge of credit / financial analysis, good financial crime (including AML/CFT &amp; KYC) awareness and associated relevant policies and procedures
 
 - Good inter-personal and communication skills
 
 - Sound understanding of a commercial bank&rsquo;s products, services &amp; capabilities
</div>

Assistant Relationship Manager- FI (Mashreq Global Network)

<div>
 Job Purpose:
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 Key Result Areas:
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 - Lead Management &amp; Drop-off Handling (New Acquisition)
 
 - Managing NSTP Scenarios
 
 - Assisted client onboarding
 
 - Client Servicing &amp; Complaints Handling
 
 - Cross-Sell (within 3 MOB)
 
 Knowledge, Skills &amp; Experience:
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 &bull; Self-Motivated and positive attitude.
 
 &bull; Analytical and numeric skills.
 
 &bull; Problem resolution skills.
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 &bull; Dynamic, result-oriented approach to work.
</div>

Virtual Relationship Manager - NeoBiz (Mashreq Bank Pakistan Limited)

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 
 <ul>
 <li>
 Lead Management &amp; Drop-off Handling (New Acquisition)
 </li>
 <li>
 Managing NSTP Scenarios
 </li>
 <li>
 Assisted client onboarding
 </li>
 <li>
 Client Servicing &amp; Complaints Handling
 </li>
 <li>
 Cross-Sell (within 3 MOB)
 </li>
 <li>
 Portfolio Management
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 
 
 &bull; Strong Interpersonal skills and cultural sensitivity
 
 
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 
 
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 
 
 &bull; Self-Motivated and positive attitude.
 
 
 &bull; Analytical and numeric skills.
 
 
 &bull; Problem resolution skills.
 
 
 &bull; Ability to work under pressure and think on his/er feet.
 
 
 &bull; Dynamic, result-oriented approach to work.
 
</div>

Virtual Relationship Manager (Mashreq Digital Bank Pakistan)

<div>
 - To achieve monthly KPIs assigned
 
 
 - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 
 - To ensure that all telesales activities are directed to meeting sales targets.
 
 
 - To ensure assigned card acquisition monthly targets are achieved
 
 
 - To ensure that there is no miss selling
 
 
 - Adherence to discipline and punctuality
 
 
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
 
 
 - Constant follow up with the customer.
 
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 
 - Monitor personal performance and align strategies to improve sales out comes.
</div>

Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center (Mashreq Global Network Pakistan)

<div>
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
</div>

Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

<div>
 Job Purpose
 
 Advise on Shari&rsquo;ah compliance of Structures and Facility Documents of Islamic deals including Sukuk considering applicable Higher Shariah Authority UAE &ndash; CB regulations, AAOIFI Shariah standards, ISSC guidelines and Supervisor&rsquo;s instructions.
 
 Key Result Areas
 
 Deals &amp; Sukuk
 
 
 
 - Advise the most appropriate Shari&rsquo;ah structure for a given transaction, considering the overall dynamics of the deal, considering applicable Higher Shari&rsquo;ah Authority UAE &ndash; CB regulations, AAOIFI Shari&rsquo;ah standards, ISSC guidelines and Supervisor&rsquo;s instructions.
 
 - Support and liaise with internal &amp; external legal counsels during drafting of facility documents for accurate articulation of Shari&rsquo;ah Compliance concerns in different relevant clauses.
 
 - Support and liaise with counterparts in other Islamic Banks in syndications and club deals to mutually resolve all points of disagreement till a final draft can be developed.
 
 - Perform the above listed activities for all the bespoke/customized bilateral transaction, syndications and DCM market as well (Sukuk) generated across the bank.
 
 - Assist Line Manager in presentations to the ISSC for procuring necessary approvals on the recommended solutions and documentation suite.
 
 - Approach Executive Member or ISSC to present concepts and documents, procure the required approvals and respond to ISSC&rsquo;s queries as and when required.
 
 - Exhibit strong command on the local and regional regulations pertaining to Islamic Banking and ensure compliance of regulations in day-to-day work.
 
 
 
 Standard Products
 
 
 
 - Provide Shari&rsquo;ah advisory on new Islamic products on recommendation of product team and business units from CIBG, IBG, &amp; TCM
 
 - Review and obtain approval of product contracts/ documents related to Islamic products.
 
 - Ensure business/ product queries on day-to-day banking activities related to Shari&rsquo;ah matters are timely addressed.
 
 - Coordinate with business/ product and Legal team for preparation of legal documents or amendments to the existing documents in light of the Shari&rsquo;ah compliance requirements.
 
 - Conduct document &amp; SOP mapping related to Shari&rsquo;ah sensitivities for each Shari&rsquo;ah contract and provide the list of possible action items.
 
 - Review of Digital Journey screens for each product from Shari&rsquo;ah perspective and to ensure implementation of related guidelines issued by the Internal Shariah Supervision Committee.
 
 - Work closely with Business and IT teams for the development of Digital Journey screens related to each product (liability and asset side) and guide the process from Shari'ah perspective
 
 - E Learning maintenance &amp; refresh as required
 
 
 Training
 
 - Wholesale related training in the annual training plan
 
 - Training for new product launches
 
 - Any other tasks assigned by the Line Manager as and when required.
 
 
 Operating Environment, Framework and Boundaries, Working Relationships
 
 
 - Treasury/ Wholesale /Retail relationship teams
 
 
 - Investment Banking
 
 
 - Internal &amp; External Legal.
 
 
 - Counterparts in other Islamic Financial Institutions
 
 
 - Bank policies
 
 
 - AAOIFI Shariah Standards and ISSC guidelines
 
 
 
 Problem Solving
 
 
 Efficiently complete assigned tasks without compromising on Shariah Compliance
 
 Come up with innovative out of the box solutions without compromising on Shariah Compliance
 
 
 Decision Making Authority &amp; Responsibility
 
 Shariah Approval authority as delegated by the Head Islamic Finance: Advisory &amp; Shari&rsquo;ah Controls/ISSC
 
 
 Knowledge, Skills and Experience
 
 
 - Bachelors degree/Professional qualification in commerce/business/banking.
 
 
 - Certification/Qualification in Islamic Banking preferably AAOIFI&rsquo;s certifications
 
 
 - Significant exposure to Shari&rsquo;ah principles via studies, courses or extensive on the job learning.
 
 
 - Extraordinary attention to detail is required.
 
 
 - Strong communication skills: as Bank wide interaction on technical issues is required.
 
 
 - Command on MS office.
 
 
 - Minimum Ten years&rsquo; experience with seven years relevant experience of Islamic Financial sector (FIs, Accounting &amp; Auditing Firms)
</div>

Manager - Deal Structuring & Documentation

Paksa IT soloutions (Pvt.) Limited

Banking &amp; Financial Coordination<ul><li>Act as the primary point of contact between the company and banks/financial institutions</li><li>Manage corporate banking relationships including account operations, facilities, and limits</li><li>Handle issuance and management of LC, LG, guarantees, and other trade instruments</li><li>Coordinate account openings, KYC updates, and compliance documentation</li></ul>Treasury &amp; Cash Management<ul><li>Monitor daily cash positions, bank balances, and fund movements</li><li>Manage payments, receipts, and reconciliations with banks</li><li>Support working capital management and cash flow planning</li><li>Assist in negotiation of banking terms, charges, and facilities</li></ul>Financing &amp; Documentation<ul><li>Assist in arranging loans, overdrafts, and financing facilities</li><li>Prepare and review banking and financing documentation</li><li>Ensure timely submission of documents required by banks</li><li>Coordinate with legal and auditors on financial documentation</li></ul>Compliance &amp; Controls<ul><li>Ensure adherence to banking regulations and internal financial controls</li><li>Support internal and external audits related to banking and financing</li><li>Maintain proper records of all banking transactions and agreements</li></ul>Internal Coordination &amp; Reporting<ul><li>Coordinate with accounts, procurement, and management teams on banking matters</li><li>Prepare periodic reports on banking exposure, limits, and facilities</li><li>Support management in financial planning and decision-making</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field</li><li>MBA / M.Com / Professional certification preferred</li><li>Minimum 3&ndash;5 years of prior banking experience (operations, relationship management, or credit)</li><li>Experience working with corporate/commercial banking products is highly desirable</li></ul>Skills &amp; Competencies<ul><li>Strong understanding of banking products, trade finance, and corporate banking processes</li><li>Excellent communication and negotiation skills</li><li>Strong documentation and compliance knowledge</li><li>Analytical mindset with attention to detail</li><li>Ability to work independently and manage multiple banking relationships</li><li>Proficiency in MS Excel, MS Word, and financial systems</li></ul>Pay: Rs80,000.00 - Rs110,000.00 per hourWork Location: In person

Assistant Manager - Banking & Financial

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