business development manager

call center representative

business analyst

legal admin and operations officer Jobs in Cairo

legal admin and operations officer

acquiring business e-commerce relationship manager / senior relationship manager Jobs in Cairo

business centre officer

Hilton

<div>
 A Business Centre Officer provides administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it.
 
 
 
 What will I be doing?
 
 
 
 As a Business Centre Officer , you are responsible for providing administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it. A Business Centre Host will support the activities associated with business functions located in any of the meeting spaces at the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Provide general administrative support such as message taking, copying, faxing, typing and document binding
 </li>
 <li>
 Coordinate conference and meeting room signage, place cards and name badges
 </li>
 <li>
 Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any event
 </li>
 <li>
 Supervise coffee breaks, welcome drinks and similar events, as required
 </li>
 <li>
 Be the main point of contact for enquiries from conference organisers and delegates as well as any Guests wishing to use the Business Centre facilities
 </li>
 <li>
 Record all charges and any additional goods or services that have been provided
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Comply with hotel security, fire and Health and Safety legislation
 </li>
 <li>
 Attend all training carried out by the hotel
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Business Centre Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer service role in the hotel / leisure / retail sector
 </li>
 <li>
 Calm, efficient and organised
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Excellent IT skills
 </li>
 <li>
 Good organisational skills
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Business Centre Officer

Konecta

<div>
 
 Customer Service Agent &ndash; Reservations | Hertz
 
 
 
 
 
 Are you passionate about sales and delivering exceptional customer experiences? Join
 
 Hertz
 
 as a
 
 Contact Centre Agent &ndash; Reservations
 
 and play a key role in converting customer enquiries into successful reservations while exceeding service expectations.
 
 
 
 
 
 Job Purpose
 
 
 As a Contact Centre Agent &ndash; Reservations, your primary mission is to handle all incoming customer calls in line with Hertz quality standards, procedures, and guidelines. You will build strong customer relationships, promote Hertz products and loyalty programs, and convert calls into confirmed reservations while ensuring outstanding customer satisfaction.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Receive and manage incoming calls, maximizing conversion into sales.
 </li>
 <li>
 Promote and sell Hertz products and services, including loyalty programs.
 </li>
 <li>
 Achieve sales, call-handling, and quality performance targets.
 </li>
 <li>
 Participate actively in team briefs and one-on-one meetings to support team goals.
 </li>
 <li>
 Share customer feedback with Team Leaders to support continuous improvement.
 </li>
 <li>
 Track reservation requests and provide timely follow-ups.
 </li>
 <li>
 Support other markets by handling cross-market calls when required.
 </li>
 <li>
 Handle customer complaints professionally to maintain a positive brand image.
 </li>
 <li>
 Support onboarding by tutoring and assisting new reservation sales agents.
 </li>
 <li>
 Perform additional tasks assigned by the Team Leader.
 </li>
 </ul>
 
 
 
 
 Professional Experience
 
 <ul>
 <li>
 Previous experience in sales, customer service, or a contact center environment is required.
 </li>
 </ul>
 
 
 
 
 Knowledge &amp; Qualifications
 
 <ul>
 <li>
 Proficient in Microsoft Office (Word &amp; Excel) and comfortable using intranet systems.
 </li>
 <li>
 Excellent keyboard skills (minimum 25 WPM).
 </li>
 <li>
 Fluency in English and/or relevant market language.
 </li>
 <li>
 Leaving Certificate or equivalent educational qualification.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 
 
 Core Skills:
 
 
 <ul>
 <li>
 Strong sales and persuasive communication skills.
 </li>
 <li>
 Highly customer-focused with strong adherence to processes and guidelines.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong problem-solving and prioritization abilities.
 </li>
 <li>
 Ability to thrive in a fast-paced environment.
 </li>
 <li>
 Team player with strong relationship-building skills.
 </li>
 </ul>
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Relationship Management &amp; Teamwork
 </li>
 <li>
 Effective Communication
 </li>
 <li>
 Business &amp; Customer Orientation
 </li>
 <li>
 Analysis &amp; Decision Making
 </li>
 <li>
 Organization &amp; Resource Management
 </li>
 </ul>
 
 
 Personality Traits:
 
 
 <ul>
 <li>
 Drive &amp; Initiative
 </li>
 <li>
 Professionalism &amp; Resilience
 </li>
 <li>
 Adaptability &amp; Flexibility
 </li>
 </ul>
 
 
</div>

Customer Service (English speaker)

Regus

<div>
 
 Customer Services Manager
 
 
 
 
 Responsibilities
 
 
 
 This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre&rsquo;s performance. We&rsquo;ll give you the autonomy and resource to manage your centre as though it&rsquo;s your own business. You will have a wide range of responsibilities including:
 
 
 <ul>
 <li>
 Being responsible for managing anything and everything on site.
 </li>
 <li>
 Rising to every challenge and solving problems.
 </li>
 <li>
 Giving tours to prospective customers.
 </li>
 <li>
 Upselling to existing customers.
 </li>
 <li>
 Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
 
 
 
 </li>
 </ul>
 
 What We Can Do For You
 
 
 
 You&rsquo;re reading the right advert if you&rsquo;re looking for:
 
 
 <ul>
 <li>
 a fun, challenging and rewarding career.
 </li>
 <li>
 great induction training and excellent ongoing learning and development.
 </li>
 <li>
 fantastic promotion prospects.
 </li>
 <li>
 generous, achievable incentives and sociable hours.
 </li>
 <li>
 access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Ideally, you&rsquo;ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you&rsquo;ve got the right mindset: passion, drive, ownership and resilience.
 
 
 <ul>
 <li>
 Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
 </li>
 <li>
 Drive: your own and your team&rsquo;s collective drive for success means you&rsquo;ll only relax once you&rsquo;ve delivered the results you&rsquo;re looking for.
 </li>
 <li>
 Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
 
 
 
 </li>
 </ul>
 Above all, you&rsquo;ll be key to ensuring all our customers only ever receive a truly world-class service.
 
 
 And your sense of
 
 ownership
 
 means you&rsquo;ll continuously ensure the quality of service and the workspace are as good as they possibly can be.
 
 
 
 About IWG
 
 
 
 With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we&rsquo;re already four times the scale of our nearest competitor - and we&rsquo;re continuing to grow.
 
 
 With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we&rsquo;re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
 
 
 We know we can only succeed if we give all our people every opportunity to shine. That&rsquo;s why so many of our most senior leaders started their careers in our centres.
 
 
 We&rsquo;re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
 
 
 So don&rsquo;t hesitate. Apply today - and let&rsquo;s work together to help millions of people have a great day at work.
</div>

Customer Service Manager

بنك التعمير والإسكان HD Bank

<div>
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 
 The
 
 Senior Officer / Officer &ndash; Digital Development
 
 is responsible for
 
 developing, maintaining, and optimizing digital banking solutions
 
 , including websites, mobile applications, and digital platforms.
 
 
 This role ensures that
 
 applications are secure, user-friendly, and aligned with business objectives
 
 while supporting integration efforts, performance enhancements, and compliance with security standards.
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 <ul>
 <li>
 Assist in the
 
 development, testing, and deployment
 
 of web and mobile applications.
 </li>
 <li>
 Write clean, scalable, and maintainable
 
 code using modern programming languages (JavaScript, Python, Java, etc.)
 
 .
 </li>
 <li>
 Ensure digital solutions adhere to
 
 best coding practices, security guidelines, and compliance requirements
 
 .
 </li>
 <li>
 Support
 
 integration between digital platforms and enterprise systems (CRM, ERP, core banking systems, etc.)
 
 .
 </li>
 <li>
 Develop and maintain
 
 RESTful APIs, SOAP services, and middleware components
 
 .
 </li>
 <li>
 Work with IT teams to ensure
 
 seamless data exchange and platform interoperability
 
 .
 </li>
 <li>
 Continuously monitor and optimize
 
 web and mobile applications for performance, scalability, and security
 
 .
 </li>
 <li>
 Identify and resolve
 
 system bottlenecks, slow response times, and user experience issues
 
 .
 </li>
 <li>
 Utilize
 
 analytics and user feedback
 
 to enhance digital platform functionality.
 </li>
 <li>
 Ensure all digital solutions comply with
 
 IT security policies, industry standards (PCI DSS, ISO 27001), and regulatory requirements
 
 .
 </li>
 <li>
 Work with IT security teams to identify vulnerabilities and implement
 
 security patches and enhancements
 
 .
 </li>
 <li>
 Conduct
 
 regular testing (penetration testing, security audits) to ensure application security
 
 .
 </li>
 <li>
 Work with
 
 UX/UI designers, business analysts, and project managers
 
 to deliver high-quality applications.
 </li>
 <li>
 Support business users by addressing
 
 technical issues, implementing new features, and optimizing digital workflows
 
 .
 </li>
 <li>
 Provide documentation and training for
 
 internal teams and end-users
 
 .
 </li>
 <li>
 Maintain detailed
 
 technical documentation
 
 for developed applications, APIs, and integrations.
 </li>
 <li>
 Generate reports on
 
 application performance, error logs, and system enhancements
 
 .
 </li>
 <li>
 Support management in creating
 
 data-driven insights for digital transformation initiatives
 
 .
 </li>
 <li>
 .NET MVC &amp; .NET Core
 </li>
 </ul>
 
 
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
 </li>
 <li>
 
 Senior Officer:
 
 Minimum
 
 2 years
 
 of experience in
 
 digital development, web/mobile applications, or software engineering
 
 .
 </li>
 </ul>
 
 
</div>

Digital Development Senior Officer

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Talent Sourcing Specialist | Majid Al Futtaim Global Solutions | Global Solutions Egypt
 
 
 
 Role Summary
 
 
 
 Majid Al Futtaim is seeking a detail-oriented Sourcing Specialist to help build a diverse and high-caliber workforce. In this role, you will identify talent across multiple channels, create talent maps, manage data within the ATS, and execute online sourcing campaigns. You will collaborate closely with Talent Acquisition Business Partners to support hiring needs across regions and help identify critical talent aligned with the company&rsquo;s workforce plan.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Talent Identification: Identify and deliver high quality candidates by utilizing strategic sourcing and pipelining methodologies, external networks, professional organizations, social media, online branding initiatives, and technology tools in support of strategic business objectives.
 </li>
 <li>
 Talent Mapping: Create talent maps to identify top talent within targeted industries and regions.
 </li>
 <li>
 ATS Utilization: Effectively utilize the Applicant Tracking System (ATS) &ndash; to manage candidate data, track sourcing efforts, and build talent networks as well generate potential talent leads and match to open requisitions. Regularly update candidate profiles and networks to ensure that the information stored is accurate, up to date
 </li>
 <li>
 Collaboration: Work closely with Talent Acquisition Business Partners (TA BPs) to understand the business talent requirements and support ongoing talent searches as well as long term hiring.
 </li>
 <li>
 Strategic Sourcing: working with the Sourcing Lead, develop and implement sourcing strategies that align with the organization's talent needs and workforce plan.
 </li>
 <li>
 Market Research: Stay updated on industry trends, competitor talent pools, and emerging sourcing techniques to maintain a competitive advantage. Build Talent Intelligence for the organization to support strategic talent decisions.
 </li>
 <li>
 Data Analysis: Analyse sourcing metrics and provide reports to the Sourcing Lead and TA Centre of Excellence (TA COE) to evaluate the effectiveness of sourcing efforts.
 </li>
 <li>
 Compliance: Ensure all sourcing activities comply with relevant employment laws and regulations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business, or a related field (preferred).
 </li>
 <li>
 Proven experience in talent sourcing, ideally in a shared service or corporate environment
 </li>
 <li>
 Familiarity with applicant tracking systems (ATS) and sourcing tools.
 </li>
 <li>
 Strong knowledge of various sourcing techniques and channels.
 </li>
 <li>
 Excellent research and data analysis skills.
 </li>
 <li>
 Strong communication and collaboration abilities.
 </li>
 <li>
 Detail-oriented with exceptional organizational skills.
 </li>
 </ul>
</div>

Talent Sourcing Specialist

FlairsTech

<div>
 
 🚨
 
 We&rsquo;re Hiring: Security Officer | Pre-IPO Environment
 
 🔐
 
 
 Are you ready to lead cyber security readiness in a fast-growing organization preparing for IPO?
 
 
 We&rsquo;re looking for a
 
 Security Officer
 
 to drive governance, risk management, compliance, and operational security excellence.
 
 
 What You&rsquo;ll Be Responsible For:
 
 
 &bull; Leading ISO 27001 risk assessments &amp; managing the Statement of Applicability
 
 
 &bull; Overseeing internal, external &amp; certification audits
 
 
 &bull; Managing incident response &amp; breach readiness
 
 
 &bull; Ensuring GDPR compliance (DPIA, TIA, RoPA, DSR handling)
 
 
 &bull; Strengthening IAM, MFA &amp; privileged access controls
 
 
 &bull; Conducting vendor risk assessments
 
 
 &bull; Driving security awareness &amp; phishing simulations
 
 
 &bull; Supporting penetration testing &amp; remediation tracking
 
 
 What We&rsquo;re Looking For:
 
 
 ✔ Strong understanding of ISO 27001 (Annex A controls &amp; risk treatment)
 
 
 ✔ Experience with internal audits &amp; certification audits
 
 
 ✔ Solid knowledge of GDPR &amp; data protection frameworks
 
 
 ✔ Ability to align security with business &amp; board-level reporting
 
 
 ✔ Proactive mindset with strong documentation &amp; governance skills
 
 
 
 
 
 Apply now or send your Cv to @lydia.micheal@flairstech.com
 
</div>

Security Officer

Floward

<div>
 
 
 Job Title:
 
 Talent Acquisition Senior Officer
 
 
 
 Grade:
 
 SU &ndash; Senior Officer
 
 
 
 Department:
 
 People &amp; Culture
 
 
 
 Reporting To:
 
 Talent Acquisiton Sr. Manager
 
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Talent Acquisition Senior Officer is responsible for managing the full recruitment lifecycle for Tech roles, from requisition to onboarding and probation follow-up. This role ensures high-quality hires while maintaining strong operational, administrative, and reporting standards. The ideal candidate has at least
 
 3 years of experience in Technology hiring
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Talent Acquisition:
 
 
 
 
 
 <ul>
 <li>
 Lead the crafting and review of job descriptions in collaboration with hiring managers.
 </li>
 <li>
 Source candidates across multiple platforms and channels to build a robust talent pipeline.
 </li>
 <li>
 Conduct resume screenings, interviews, and assessments to identify qualified candidates.
 </li>
 <li>
 Manage end-to-end recruitment processes, including interview scheduling, coordination, and follow-ups.
 </li>
 <li>
 Prepare and maintain hiring documents and systems, including DocuSign and HR trackers.
 </li>
 <li>
 Provide guidance and mentorship to junior HR staff involved in recruitment activities.
 </li>
 </ul>
 
 
 
 
 
 Onboarding and Orientation:
 
 
 
 
 
 <ul>
 <li>
 Oversee the onboarding process to ensure a smooth experience for new hires.
 </li>
 <li>
 Organize orientation sessions, prepare welcome kits, and facilitate introductions with team members.
 </li>
 <li>
 Collaborate with the Employer Branding and Culture team to align onboarding activities with organizational culture.
 </li>
 <li>
 Track probation objectives for new hires and follow up on performance during onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 4&ndash;6 years of recruitment experience, including at least 3 years in Technology hiring.
 </li>
 <li>
 Proven experience in managing full-cycle recruitment for Tech roles.
 </li>
 <li>
 Hands-on experience with recruitment operations and administration.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 
 
 
 <ul>
 <li>
 Proficiency in SAP SuccessFactors (RCM) or equivalent ATS.
 </li>
 <li>
 Strong Excel, data management, and reporting skills.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 
 
 
 <ul>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 High attention to detail, organizational skills, and problem-solving ability.
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Floward
 
 
 
 Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, Floward expanded operations to nine countries within five years. We are committed to creating a seamless and innovative experience for our customers, making the process of sending flowers and gifts as enjoyable as receiving them. We source flowers daily from the best ethical growers and farmers worldwide to create stunning arrangements and plants for every occasion.
 
 
 In addition to flowers, we partner with local and international brands to offer a wide range of gifts including chocolates, perfumes, cakes, jewellery, and more. Operating in 37 cities across nine countries and London, UK, we guarantee same-day delivery through our own refrigerated fleet, ensuring gifts and arrangements arrive fresh to our customers.
 
</div>

Talent Acquisition Sr. Officer

Explore 664+ Business centre officer in Cairo this March. Find roles across top companies and apply now to boost your career.