business development manager

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business development coordinator

American Association for Continuous Education

<div>
 The American Association for Continuous Education is an international organization that specialises in providing continuous medical education for healthcare professionals.
 
 
 We are looking for an organized and professional "Social Media Coordinator / Digital Sales Support" to join our team.
 
 
 
 Key Responsibilities
 
 
 
 1. Meta Platforms Management (Facebook &amp; Instagram)
 
 2. WhatsApp Business Administration
 
 3. LinkedIn Management
 
 4. Sales Team Digital Account Support
 
 5. Reporting &amp; Coordination
 
 
 
 Requirements
 
 
 
 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
 
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 1&ndash;3 years of experience in social media management, digital support, or sales operations.
 
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 Good knowledge of Meta Business Suite, Facebook, Instagram, LinkedIn, and WhatsApp Business.
 
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 Familiarity with Google Workspace and cloud-based tools.
 
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 Strong organizational and problem-solving skills.
 
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 Ability to train and support team members on digital platforms.
 
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 Excellent communication and coordination skills.
 
 
 
 
 
 
 
 
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 Benefits
 
 
 
 Working Conditions
 
 
 
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 Full-time position.
 
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 Office-based
 
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 Days off: Friday &amp; Saturday
 
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 Location: Nasr City
 
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 Opportunities for professional growth and development.
 
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 A dynamic and collaborative work environment
 
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</div>

Social Media & Digital Accounts Coordinator

dubizzle Egypt

<div>
 
 Job Purpose:
 
 
 As a Sales Operations Executive, you will support and enable revenue teams to sell better, faster, and more efficiently through planning and analysis. You will also be an excellent coordinator with exceptional communication skills.
 
 
 Key Responsibilities:
 
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 Track sales funnels and operational business drivers to provide regular insights into the business.
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 Responsible for sales leads management processes for direct sales channels by ensuring the quality of leads and the assignment process, and exploring new ways of generating leads.
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 Ensure the sustainability of Dubizzle EG payment channels, and explore new payment channels.
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 Manage couriers by handling daily shipments, invoicing and tracking the pipeline of old shipments.
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 Responsible for self-serve management, including daily figures reporting, monthly closing and finance closing.
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 Responsible for account management tasks, including topping up B2C and self-serve accounts with a balance on a daily basis.
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 Provide monthly reporting on revenue and sales figures, in addition to keeping an eye on paying clients' performance, including acquired clients through sales channels, and users acquired organically online, while owning the accounts management lifecycle.
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 Support the sales team through operational excellence.
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 Improve sales productivity by maintaining accurate reporting and managing sales data and tools.
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 Ensure smooth execution of the sales processes.
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 Oversee all aspects of the operational activities that vary depending on size, scope, and require flexible management solutions using planning, monitoring and controlling processes.
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 Contribute to continuous improvement activities &amp; find solutions and alternatives for operational obstacles;
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 Ensure that CRM applications are updated and have all needed dashboards.
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 Liaise with CRM product experts to fix/enhance system flows.
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 Track and enhance the productivity of sales channels.
 
 
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 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications:
 
 
 <ul>
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 Bachelor's degree in a relevant field.
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 </ul>
 
 
 Experience:
 
 
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 Minimum 2 years of experience in a similar field.
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 Administration &amp; sales coordination experience is a plus.
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 </ul>
 
 
 Knowledge:
 
 
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 Working knowledge of MS Office.
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 </ul>
 
 
 Skills:
 
 
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 Excellent interpersonal and problem-solving skills.
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 Excellent communication skills.
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 Creative thinking skills.
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 Strong project management skills.
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 Traits:
 
 
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 Data-driven decision-making mentality.
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 Sound business judgment through strong analytical thinking.
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 Roll up your sleeves and get into the detail approach.
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 Ability to take initiative and prioritise in a constantly changing work environment.
 
 
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 Benefits
 
 
 
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 A fast paced, high performing team.
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 Comprehensive Health Insurance
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 Life Insurance
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 Rewards &amp; Recognitions
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 Learning &amp; Development opportunities
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 </ul>
 
 #Egyptdubizzle
 
 
</div>

Sales Operations Executive

Caelum Group GmbH

<div>
 
 
 Role Overview:
 
 
 
 We are looking for a detail-oriented and proactive HR coordinator to join our HR team in Egypt. In this role, you will support the day-to-day HR operations and employee lifecycle processes&mdash;including recruitment coordination, onboarding, payroll administration, compliance, and offboarding. You will work closely with the HR team, managers, and employees to ensure smooth HR processes while maintaining compliance with Egyptian Labour Law and fostering a positive and organized work environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Support the recruitment process by assisting in job postings, sourcing candidates, screening CVs, and coordinating interviews and hiring documentation.
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 Assist in onboarding and offboarding activities, including preparing documents, handling registrations, and coordinating exit procedures.
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 Support payroll preparation by collecting and verifying attendance, employee data, and assisting with social insurance and payroll administration tasks.
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 Maintain employee records and support HR processes while ensuring adherence to company policies and Egyptian labor regulations.
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 Assist in coordinating performance review cycles and maintaining performance documentation.
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 Support training activities by coordinating logistics, tracking attendance, and assisting in identifying development needs.
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 Assist in organizing engagement activities and act as a point of support for employee inquiries and HR-related concerns.
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 Support the preparation of HR reports and maintain basic HR data and records for analysis.
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 Assist with general administrative tasks, including office coordination, document management, and supporting day-to-day administrative requirements.
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 Qualifications &amp; Requirements
 
 
 
 
 Education
 
 
 <ul>
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 Bachelor&rsquo;s degree in human resources, business administration, law, or a related field.
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 HR certification is a strong plus.
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 </ul>
 
 
 Experience
 
 
 <ul>
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 1-2 years of hands-on HR experience, preferably covering multiple HR functions.
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 Solid experience working with Egyptian labor law and Social Insurance procedures.
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 </ul>
 
 
 Skills &amp; Competencies
 
 
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 Excellent organizational skills with high attention to detail and confidentiality.
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 Strong communication and interpersonal skills in Arabic and English (written and spoken).
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 Ability to multitask, prioritize, and work independently in a fast-paced environment.
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 </ul>
 
 
</div>

HR Coordinator

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We're looking for a Digital Marketing Coordinator to join our team in Cairo, Egypt. In this role, you will support the execution of digital marketing campaigns and initiatives across multiple channels. You will work collaboratively with the marketing team to organize, implement, and monitor digital marketing activities while maintaining attention to detail and ensuring all projects are delivered efficiently and professionally.
 
 
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 Coordinate and execute digital marketing campaigns across social media platforms, email, and web channels
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 Create and schedule engaging content for company social media accounts, ensuring brand consistency and message alignment
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 Monitor and analyze campaign performance using analytics tools, providing detailed reports and actionable insights
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 Assist in the development of marketing materials, including copywriting, graphics, and multimedia content
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 Manage email marketing campaigns, including list segmentation, template customization, and performance tracking
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 Support SEO and SEM initiatives by conducting keyword research and optimizing web content
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 Organize and maintain marketing calendars, project timelines, and campaign documentation
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 Collaborate with cross-functional teams to ensure marketing objectives are met on schedule
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 Track marketing metrics and KPIs, identifying trends and opportunities for optimization
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 Respond to inquiries and manage customer interactions through digital channels
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 Stay current with digital marketing trends, tools, and best practices
 
 
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 </ul>
 
 Qualifications
 
 
 
 Required Skills and Experience:
 
 
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 Proficiency with digital marketing platforms (Google Analytics, Meta Business Suite, LinkedIn Campaign Manager)
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 Demonstrated experience managing social media accounts and creating engaging content
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 Strong written and verbal communication skills with excellent attention to detail
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 Proficiency in email marketing platforms and marketing automation tools
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 Basic knowledge of SEO and SEM principles
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 Experience with project management and organizational tools
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 Analytical mindset with ability to interpret data and generate insights
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 Proficiency in Microsoft Office Suite and Google Workspace
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 Strong interpersonal and collaborative skills
 
 
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 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Digital Marketing Coordinator

Alstom

<div>
 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
 
 
 Could you be the full-time Training Coordinator - WON in Cairo we&rsquo;re looking for?
 
 
 
 Your future role
 
 
 
 Take on a new challenge and apply your organizational and coordination expertise in a cutting-edge field. You&rsquo;ll work alongside passionate and collaborative teammates.
 
 
 You'll play a pivotal role in ensuring the seamless delivery of training programs that empower our teams to excel and grow. Day-to-day, you&rsquo;ll work closely with teams across the business (such as Maintenance, Operations, and HR), manage training logistics, and contribute to the implementation of innovative competency management systems, and much more.
 
 
 You&rsquo;ll specifically take care of designing and coordinating training management plans, but also support trainers, participants, and managers throughout the process.
 
 
 We&rsquo;ll look to you for:
 
 
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 Preparation of the Training Management Plan
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 Coordination of training material preparation
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 Management of training planning (forecast, execution, follow-up) and associated reporting to management
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 Managing and coordinating logistics and requirements for training execution (planning, travel, training environment)
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 Providing support for participants, trainers, and Line &amp; HR Managers along the process
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 Coordinating the order and purchasing process for vendors
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 Managing training evaluations and capitalizing on lessons learned (REX)
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 Implementing a fully integrated training and competency management system, including dynamic and interactive training and assessment, with support from Maintenance and Operations Directors
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 Incorporating standards and processes for training and enforcing the implementation of standardized tools and reporting
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 Implementing, managing, and improving tools required for efficient competency management
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 Ensuring compliance with HSE legal obligations, local regulations, company policies, processes, and initiatives, including railway safety and safety-critical task requirements
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 Creating a network of Key Instructors in areas of expertise for the various subsystems under the O&amp;M scope of work
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 Reviewing and developing training materials from suppliers and/or internal sources
 
 
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 </ul>
 
 All About You
 
 
 
 We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:
 
 
 <ul>
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 Bachelor&rsquo;s Degree (minimum requirement)
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 2&ndash;3 years of experience in an equivalent function
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 Strong organizational and communication skills
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 Multicultural sensitivity and the ability to coordinate and follow up on multiple tasks from start to finish
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 Proactive and adaptable, with the ability to manage unexpected or short-notice requirements
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 Proficiency with IT tools such as Excel, Word, and LMS
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 Excellent interpersonal and networking skills to foster open dialogue and collaboration
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 Teamwork and collaboration mindset
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 Fluency in English, both written and spoken
 
 
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 Things you&rsquo;ll enjoy
 
 
 
 Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:
 
 
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 Enjoy stability, challenges, and a long-term career free from boring daily routines
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 Work with new security standards for rail signalling
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 Collaborate with transverse teams and helpful colleagues
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 Contribute to innovative projects
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 Utilize our dynamic and inclusive working environment
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 Steer your career in whatever direction you choose across functions and countries
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 Benefit from our investment in your development, through award-winning learning
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 Progress towards exciting career growth opportunities
 
 
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 You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!
 
 
 
 Important to note
 
 
 
 As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.
</div>

Training Coordinator - WON

talabat

<div>
 
 About Instashop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey.
 
 
 
 Job Description
 
 
 
 
 About the role:
 
 
 
 As a Senior Customer Service Coordinator you will be responsible for managing the customer&rsquo;s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.
 
 
 
 Day-to-Day Responsibilities
 
 
 
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 Handling calls and messages from customers, partners, and prospects from our inbound channel
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 Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely
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 Act as a role model and mentor to the Associates and Coordinators
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 Responsible for floor support, supporting the team-leader in assisting the team with complex situations
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 Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders
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 Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction
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 Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment
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 Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable
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 Staying up-to-date on company policies and procedures to provide accurate information to customers
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 Participating in initiatives designed to improve customer satisfaction and business performance
 
 
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 </ul>
 
 Qualifications
 
 
 
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 High school diploma or equivalent; bachelor's degree preferred.
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 Minimum 3+ years of experience in customer service or call center roles
 
 
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 </ul>
 
 What You Will Bring
 
 
 
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 Ability to multitask and handle high call volumes
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 Effective time management &amp; organizational skills
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 Exceptional interpersonal and problem-solving skills
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 Flexible schedule and open to work on a rotational shift basis, including weekends
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 Genuine care and concern for customer concerns and satisfaction
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 Strong communication skills in English, both verbal and written
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 </ul>
</div>

Customer Service Advisor (instashop)

MADKOUR

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dynamic and results-driven
 
 Marketing Manager
 
 to lead our marketing initiatives and support business growth across the Construction, Utilities, and Industrial sectors. The ideal candidate will be responsible for developing and executing strategic marketing plans, enhancing brand visibility, supporting business development activities, and positioning the company as a leading EPC contractor in the region.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Develop and implement integrated marketing strategies aligned with the company's business objectives.
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 Manage corporate branding, market positioning, and communication activities.
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 Identify market trends, customer needs, and business opportunities within the Energy, Utilities, and Industrial sectors.
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 Support business development and tendering teams with marketing materials, presentations, and client engagement initiatives.
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 Oversee the development of corporate profiles, project references, brochures, case studies, and promotional materials.
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 Manage digital marketing activities, website content, social media platforms, and online campaigns.
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 Conduct market research, competitor analysis, and industry benchmarking.
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 Organize and coordinate participation in industry events, exhibitions, conferences, and networking activities.
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 Develop marketing reports, performance metrics, and strategic recommendations for senior management.
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 Coordinate with internal stakeholders to ensure consistent corporate messaging and brand representation.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
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 Bachelor's Degree in Marketing, Business Administration, Communications, Engineering, or a related field.
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 12+ years of experience in Marketing, Corporate Communications, or Business Development, preferably within EPC, Energy, Utilities, Industrial, or Infrastructure sectors.
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 Proven experience in developing and executing strategic marketing plans.
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 Strong understanding of B2B marketing and the EPC industry landscape.
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 Excellent communication, presentation, and stakeholder management skills.
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 Experience in digital marketing, content development, and brand management.
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 Strong analytical and market research capabilities.
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 Proficiency in Microsoft Office and marketing tools/platforms.
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 </ul>
 
 
 
 
 If interested, please send your updated resume in a PDF format to: jobs@madkour.com.eg mentioning the job title in the e-mail subject.
 
</div>

Marketing Manager

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