business development executive Jobs in Doha

business development executive

business development manager Jobs in Doha

business development manager

duty manager

marketing manager

account manager

business improvement manager

Metito Chemical Solutions (METICHEM)

<div>
 <p>
  <strong>
   About METICHEM
  </strong>
 </p>
 <p>
  METICHEM is a leader in advanced water treatment management, specialising in Advanced Water Treatment solutions and Operations &amp; Maintenance (O&amp;M) services. With a 70-year legacy as part of the Metito family, METICHEM has been established as a standalone integrated water treatment entity, committed to delivering innovative solutions and exceptional services to our clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking an experienced and commercially driven Business Development Manager to support the growth of standalone O&amp;M contracts and PPP-based projects within the water and wastewater sector in Qatar and the wider regional market.
 </p>
 <p>
  The ideal candidate will combine strong business development capabilities with operational knowledge, bringing hands-on experience across the full O&amp;M project lifecycle &mdash; from proposal preparation and contract negotiation to mobilization and operational delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  The below statements are intended to describe the general nature and level of work performed in this role. They are not intended to be an exhaustive list of responsibilities, and additional duties may be assigned by Management when required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Identify and develop new business opportunities in O&amp;M and PPP projects within the water and wastewater sector
 </p>
 <p>
  &bull; Develop and execute business development strategies aligned with company objectives and growth targets
 </p>
 <p>
  &bull; Build and maintain strong relationships with clients, developers, government entities, consultants, off-takers, and financiers
 </p>
 <p>
  &bull; Prepare and present technical and commercial proposals, including pricing models, risk assessments, and transition plans
 </p>
 <p>
  &bull; Conduct market research and monitor industry trends, competitor activity, regulatory developments, and emerging technologies
 </p>
 <p>
  &bull; Lead contract negotiations while ensuring profitability, operational feasibility, and effective risk management
 </p>
 <p>
  &bull; Coordinate with O&amp;M and internal teams to ensure smooth project handover, mobilization, execution, and operational startup
 </p>
 <p>
  &bull; Manage CRM systems, monitor pipeline performance, report on KPIs, win rates, profitability, and support overall sales growth
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s Degree in Mechanical, Electrical, or Chemical Engineering
 </p>
 <p>
  &bull; Minimum 10 years of experience in business development and proposal preparation within the water &amp; wastewater industry
 </p>
 <p>
  &bull; Strong technical knowledge of water treatment plants, including RO Plants, STP, and wastewater treatment facilities
 </p>
 <p>
  &bull; Proven experience in O&amp;M projects and PPP frameworks in Qatar and/or Saudi Arabia
 </p>
 <p>
  &bull; Excellent negotiation, communication, and stakeholder management skills
 </p>
 <p>
  &bull; Strong understanding of the regional water sector and regulatory environment
 </p>
 <p>
  &bull; Arabic speaker preferred; Fluency in English is required
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join METICHEM?
  </strong>
 </p>
 <p>
  🌍 Join a market leader in sustainable water treatment solutions.
 </p>
 <p>
  🤝 Build lasting relationships in a key customer-facing role.
 </p>
 <p>
  🚀 Be part of an innovative, dynamic, and fast-growing team with real impact on industrial and environmental progress.
 </p>
 <p>
 </p>
</div>


Business Development Manager

House Hold Untensils

<p><b>Job Title:</b> Production Manager &ndash; Aluminum Cookware</p><p><b>Job Summary:</b></p><p>The Production Manager &ndash; Aluminum Cookware is responsible for planning, coordinating, and supervising all manufacturing activities related to aluminum cookware production. This role ensures efficient production operations, consistent product quality, cost control, timely delivery, and adherence to safety and environmental standards. The Production Manager leads production teams, optimizes manufacturing processes such as aluminum forming, casting, polishing, coating, and assembly, and works closely with quality, maintenance, procurement, and supply chain departments to achieve operational targets and continuous improvement objectives.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Production Planning &amp; Scheduling:</b> Develop and implement production schedules to meet demand while optimizing resources.</li><li><b>Quality Control &amp; Assurance:</b> Ensure all household utensils meet industry standards and customer expectations.</li><li><b>Process Improvement:</b> Identify and implement strategies to enhance efficiency, reduce waste, and improve overall production performance.</li><li><b>Team Leadership &amp; Training:</b> Supervise and mentor production staff, fostering a culture of teamwork and continuous improvement.</li><li><b>Health &amp; Safety Compliance:</b> Ensure adherence to workplace safety protocols and environmental regulations.</li><li><b>Inventory &amp; Cost Management:</b> Monitor raw material usage, control expenses, and optimize inventory levels.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor's degree in <b>Manufacturing, Engineering, or Business Management</b> (preferred).</li><li>Proven experience in <b>household utensils production or manufacturing</b>.</li><li>Strong leadership and problem-solving skills.</li><li>Knowledge of <b>lean manufacturing principles</b> and <b>quality control standards</b>.</li><li>Excellent communication and organizational abilities.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR8,000.00 per month</p><p>Work Location: In person</p>

Production Manager

Net2Source (N2S)

<div>
 <p>
  🧾 IT Project Manager &ndash; Asset &amp; Wealth Management
 </p>
 <p>
  <br/>
 </p>
 <p>
  📍 Location: Qatar (Doha)
  <em>
   Local candidates preferred
  </em>
 </p>
 <p>
  ⏳ Experience: 10&ndash;15 years in IT Project Management (Banking domain mandatory)
 </p>
 <p>
  <br/>
 </p>
 <p>
  🏦 Job Summary:
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced
  <strong>
   IT Project Manager
  </strong>
  with strong expertise in
  <strong>
   Asset &amp; Wealth Management (AWM)
  </strong>
  and banking transformation programs. The role involves end-to-end delivery of complex banking initiatives across front, middle, and back-office systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🎯 Key Responsibilities:
 </p>
 <ul>
  <li>
   Manage full project lifecycle (initiation to closure)
  </li>
  <li>
   Gather and document business and system requirements
  </li>
  <li>
   Identify process gaps and drive improvement solutions
  </li>
  <li>
   Lead delivery of AWM and banking IT projects
  </li>
  <li>
   Coordinate with business, operations, IT, and vendors
  </li>
  <li>
   Conduct workshops and stakeholder meetings
  </li>
  <li>
   Prepare BRD, FRD, and business impact analysis
  </li>
  <li>
   Manage SIT, UAT, and production deployment
  </li>
  <li>
   Ensure projects are delivered on time and within budget
  </li>
  <li>
   Provide regular updates to senior stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🧠 Required Skills:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   10+ years in IT Project Management (Banking)
  </li>
  <li>
   Strong experience in Asset &amp; Wealth Management or Capital Markets
  </li>
  <li>
   Knowledge of custody, securities, and investment processes
  </li>
  <li>
   Strong stakeholder and vendor management skills
  </li>
  <li>
   Experience in Agile and Waterfall methodologies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💻 Platform Experience (Mandatory / Preferred):
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Avaloq
  </li>
  <li>
   Finastra TCM
  </li>
  <li>
   Temenos
  </li>
  <li>
   TCS BaNCS
  </li>
  <li>
   FIS
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  📜 Certifications (Preferred):
 </p>
 <ul>
  <li>
   PMP / Prince2
  </li>
  <li>
   Agile / Scrum
  </li>
 </ul>
 <p>
 </p>
</div>


Project Manager - Asset & Wealth Management

Starlink Qatar

<div>
 <p>
  The
  <strong>
   Area Manager
  </strong>
  is responsible for leading the commercial, operational, and service performance of a cluster of retail locations within the assigned region. The role ensures consistent execution of business priorities, achievement of revenue and profitability targets, and delivery of high retail standards across all stores.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Working closely with Retail Leadership and cross-functional stakeholders, the Area Manager will support retail transformation initiatives focused on omni-channel integration, experience-led retailing, and data-driven performance management. The role is expected to build high-performing store leadership teams while evolving stores beyond transactional environments into engaging retail destinations that strengthen loyalty and brand perception.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Leadership &amp; Business Performance
  </strong>
 </p>
 <ul>
  <li>
   Lead the execution of regional retail strategies aligned with commercial and operational objectives.
  </li>
  <li>
   Drive sustainable sales growth, profitability improvement, and execution excellence across all assigned locations.
  </li>
  <li>
   Translate business priorities into actionable store-level plans while maintaining consistent standards throughout the region.
  </li>
  <li>
   Identify market opportunities, shopping trends, and competitive movements to strengthen regional performance and customer acquisition.
  </li>
  <li>
   Partner with Marketing, E-Commerce, CRM, Supply Chain, and Brand teams to ensure aligned execution of commercial initiatives.
  </li>
  <li>
   Support adoption of omni-channel capabilities including assisted digital selling, click &amp; collect, endless aisle, and connected retail journeys across physical and online platforms.
  </li>
  <li>
   Drive category mix optimization and margin-focused sell-out strategies to improve commercial contribution and regional profitability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Retail Experience &amp; Service Standards
  </strong>
 </p>
 <ul>
  <li>
   Promote consultative selling practices focused on lifestyle-based recommendations, ecosystem selling, and solution-oriented interactions.
  </li>
  <li>
   Drive premium retail standards through effective visual merchandising, interactive product discovery, and in-store engagement initiatives.
  </li>
  <li>
   Ensure stores consistently deliver seamless and consistent shopping experiences that strengthen satisfaction, retention, and brand trust.
  </li>
  <li>
   Monitor NPS trends, service indicators, and customer feedback to identify improvement opportunities and implement corrective actions.
  </li>
  <li>
   Lead initiatives that improve CRM capture, loyalty participation, repeat visits, and long-term customer value.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership &amp; Capability Development
  </strong>
 </p>
 <ul>
  <li>
   Lead, coach, and develop Store Managers and retail leadership teams to strengthen accountability, commercial ownership, and operational discipline.
  </li>
  <li>
   Build a high-performance culture centered around execution quality, collaboration, adaptability, and continuous improvement.
  </li>
  <li>
   Develop team capability in experiential selling, digital retail integration, commercial awareness, and customer interaction standards.
  </li>
  <li>
   Conduct regular business reviews, succession planning discussions, and performance evaluations to strengthen leadership capability across the region.
  </li>
  <li>
   Ensure store leadership teams are equipped to manage operational challenges while maintaining service and business expectations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commercial &amp; Operational Excellence
  </strong>
 </p>
 <ul>
  <li>
   Monitor and optimize key retail indicators including revenue growth, conversion, ATV, UPT, accessory attachment, protection penetration, and productivity metrics.
  </li>
  <li>
   Utilize retail analytics, traffic trends, and commercial reporting to identify performance gaps and drive actionable improvements.
  </li>
  <li>
   Monitor adoption and execution of digital retail initiatives including assisted online orders, CRM utilization, endless aisle transactions, and click &amp; collect fulfillment.
  </li>
  <li>
   Ensure operational consistency across all locations including compliance, inventory accuracy, store presentation, cash handling, and policy adherence.
  </li>
  <li>
   Drive disciplined execution of promotional campaigns, product launches, visual standards, and retail initiatives across the region.
  </li>
  <li>
   Collaborate with Store Managers to improve operational effectiveness, strengthen execution quality, and enhance overall store contribution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Competencies
   </em>
  </strong>
 </p>
 <p>
  <strong>
   Retail Transformation
  </strong>
 </p>
 <p>
  Adapts regional retail operations to evolving consumer behavior, digital integration, and experience-led selling models.
 </p>
 <p>
  <strong>
   Omni-Channel Retail Understanding
  </strong>
 </p>
 <p>
  Understands evolving consumer purchasing behaviors and supports integration between physical retail and digital commerce platforms.
 </p>
 <p>
  <strong>
   Experience-Led Retail Execution
  </strong>
 </p>
 <p>
  Promotes engaging retail environments that enhance product interaction, ecosystem discovery, and value-driven selling.
 </p>
 <p>
  <strong>
   Data Driven Retail leadership
  </strong>
 </p>
 <p>
  Utilize retail analytics, conversion trends, traffic insights, and commercial reporting to identify performance gaps and drive actionable improvements.
 </p>
 <p>
  <strong>
   Leadership &amp; Coaching
  </strong>
 </p>
 <p>
  Builds capable retail leadership teams through mentorship, accountability, capability development, and succession planning
  <strong>
   .
  </strong>
 </p>
 <p>
  <strong>
   Cross-Functional Collaboration
  </strong>
 </p>
 <p>
  Works effectively with internal stakeholders to ensure aligned delivery of commercial, operational, and customer-focused initiatives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications:
 </p>
 <p>
  <strong>
   Educational Background
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Retail Management, Marketing, Commerce, or a related field.
  </li>
  <li>
   Professional certifications in Retail Management, Customer Experience, Sales Leadership, or Digital Commerce would be an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Work Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 5&ndash;7 years of retail management experience, including oversight of multiple store locations or regional retail operations.
  </li>
  <li>
   Strong background in telecom, consumer electronics, omni-channel retail, lifestyle retail, or related fast-paced consumer businesses.
  </li>
  <li>
   Proven experience managing Store Managers and large frontline retail teams within a performance-driven environment.
  </li>
  <li>
   Demonstrated exposure to premium retail environments, customer engagement initiatives, and experience-led selling practices.
  </li>
  <li>
   Experience in driving commercial KPIs including sales growth, conversion, ATV, UPT, attachment rates, and profitability improvement.
  </li>
  <li>
   Familiarity with omni-channel retail operations including assisted selling, click &amp; collect, CRM utilization, and digital customer engagement initiatives.
  </li>
  <li>
   Strong understanding of retail analytics, performance reporting, inventory management, and operational governance.
  </li>
  <li>
   Experience collaborating cross-functionally with Marketing, E-Commerce, CRM, VM, Operations, and Supply Chain teams.
  </li>
 </ul>
 <p>
 </p>
</div>


Area Manager (Bilingual)

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>226755
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-06-07</li></ul><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div></div><div><div><div><div><p><b>Your Role</b></p><p>
We are seeking a hands-on, experienced and dynamic Senior Manager, Technology Engagement and Delivery, to join our innovative team. This role focuses on being a business partner in technology roadmap planning and overseeing the digital products roadmap from an IT delivery perspective. The successful candidate will have a proven track record of managing large-scale technology projects and delivering high-quality digital solutions.</p><p><b>
Your Responsibilities</b></p><ul><li>
Collaborating with business leaders, executives, and stakeholders to understand the strategic goals and objectives, and aligning the enterprise architecture with the strategic direction</li><li>
Act as a business partner in strategizing and planning the technology roadmap to align with organizational goals.</li><li>
Assess and recommend technology solutions that align with business goals and objectives</li><li>
Oversee the digital products roadmap from an IT delivery perspective, ensuring alignment with business objectives. Ensure the roadmap is value-driven and not a feature factory, focusing on delivering high-impact solutions that meet the needs of the business and its customers</li><li>
Ensure timely funding of Agile teams to support continuous delivery and improvement.</li><li>
Design, develop and maintain the enterprise architecture, which encompasses the structure, processes, information, and technology assets of the assigned LOB</li><li>
Oversee the overall enterprise architecture to ensure scalability, efficiency, and alignment with business goals.</li><li>
Continuous improvement through analysis to identify areas for improvement and providing strategic guidance on technology investments</li><li>
Manage relationships with vendors in the echo system to ensure the delivery of high-quality services and products. Also responsible for drawing future roadmap of Vendor products and working with assigned LOBs to include in the implementation roadmap</li><li>
Monitor service levels to ensure high performance and reliability of digital solutions</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b><br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>Qualifications</b></p><ul><li><b>
Experience</b>: Minimum of 10 years of experience in technology engagement and delivery, with at least 5 years in a managerial role focused on large-scale deliveries.</li><li><b>
Technical Expertise</b>: Strong background in technology solutions, with expertise in modern development practices and tools.</li><li><b>
Agile Methodologies</b>: Extensive experience in leading Agile teams and managing projects using Agile frameworks.</li><li><b>
Problem-Solving Skills</b>: Excellent analytical and problem-solving abilities, with a focus on delivering high-quality solutions.</li><li><b>
Communication Skills</b>: Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.</li><li><b>
Education</b>: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.</li></ul><p><b>
Preferred Skills</b></p><ul><li>
Experience with cloud-based architectures and technologies.</li><li>
Experience in delivering B2C digital and retail solutions</li><li>
Knowledge of DevOps practices and tools.</li><li>
Familiarity with microservices architecture and containerization.</li><li>
Stakeholder Management and Engagement</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226755</div></div></div></div></div></div></div></div><div></div>

Senior Manager Technical Engagement & Delivery

Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div><b><br>
Sales:</b></div><br>
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div><br>
</div><div><b>People:</b></div><br>
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

SEPHORA

<div>
 <strong>
  Job ID
 </strong>
 : 197205
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 <strong>
  Location Name:
 </strong>
 [[filter8]]
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 <strong>
  Address:
 </strong>
 [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)
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 <strong>
  Job Type:
 </strong>
 Full Time
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 <strong>
  Position Type (Regular/Temporary):
 </strong>
 Regular
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 <strong>
  Job Function:
 </strong>
 [[filter14]]
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  Is This Position Eligible for Remote? :
 </strong>
 [[req_remoteeligible]]
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 <strong>
  MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets.
  <br/>
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 </strong>
 <strong>
  Responsibilities
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 </strong>
 <strong>
  Client Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Embody Sephora Attitude and set an example in front of the team.
  </li>
  <li>
   Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
  </li>
  <li>
   Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
  </li>
  <li>
   Take over floor leadership segments and ensure the floor is always managed and covered.
  </li>
  <li>
   Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
  </li>
  <li>
   Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.
  </li>
  <li>
   Inspire the team to use digital tools to deliver a customized service.
  </li>
  <li>
   Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.
  </li>
  <li>
   Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
  </li>
  <li>
   Build a strong relationship with Brand Supervisors and follow up on Brand BCs.
  </li>
  <li>
   Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
  </li>
  <li>
   Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.
  </li>
  <li>
   Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales
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 </strong>
 <ul>
  <li>
   Implement retail priorities and inspire commercial success.
  </li>
  <li>
   Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.
  </li>
  <li>
   Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.
  </li>
  <li>
   Reinforce sales policies and techniques established at the Sephora University with all team members.
  </li>
  <li>
   Balance and drive the sales target among selective, exclusive and Sephora Collection.
  </li>
  <li>
   Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
  </li>
  <li>
   Create disruptive internal competitions to motivate the team and boost the achievements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations
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  <br/>
 </strong>
 <ul>
  <li>
   Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.
  </li>
  <li>
   Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).
  </li>
  <li>
   In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.
  </li>
  <li>
   Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
  </li>
  <li>
   Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.
  </li>
  <li>
   Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
  </li>
  <li>
   Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business
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 </strong>
 <ul>
  <li>
   Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.
  </li>
  <li>
   Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
  </li>
  <li>
   Establish monthly reports including competitors' activities.
  </li>
  <li>
   Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
  </li>
  <li>
   Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.
  </li>
  <li>
   Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.
  </li>
  <li>
   Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
  </li>
  <li>
   Propose Plan, implement and oversee in-store promotional events or displays.
  </li>
  <li>
   Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.
  </li>
  <li>
   With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
  </li>
  <li>
   Network with other stores and head office departments and take on area responsibilities
  </li>
  <li>
   Network and build relationships with the different departments in Sephora HO and take on area responsibilities.
  </li>
  <li>
   Manage the store&rsquo;s P&amp;Ls.
  </li>
  <li>
   Propose innovative ideas and opportunities to Head of Operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Motivate and develop the Management and store team through daily coaching / observations
  </li>
  <li>
   Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.
  </li>
  <li>
   Increase the team confidence and motivation by praise and feedback for their performance.
  </li>
  <li>
   Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.
  </li>
  <li>
   Ensure the team is attending training and follow up is done after the training is attended.
  </li>
  <li>
   Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.
  </li>
  <li>
   Ensure an addictive beauty experience through performing monthly assessments.
  </li>
  <li>
   Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.
  </li>
  <li>
   Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
  </li>
  <li>
   Over see the annual leave of the team according to business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Know How
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Project an exceptional image and body language in accordance with the guidelines set by Sephora.
  </li>
  <li>
   Keep up-to-date on trends and products.
  </li>
  <li>
   Inspire, mentor and coach the team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Relationships
  <br/>
  <br/>
 </strong>
 <strong>
  Internal Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  External Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Holder Profile
  <br/>
  <br/>
 </strong>
 <strong>
  Training Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced Product Knowledge.
  </li>
  <li>
   Intermediate knowledge on health and safety procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven successful role in managing.
  </li>
  <li>
   Minimum 7 to 8 years&rsquo; experience in store management.
  </li>
  <li>
   Bachelor's degree.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   English &ndash; advanced level for OGCC and intermediate for KSA.
  </li>
  <li>
   Arabic is a plus in OGCC and mandatory for KSA.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Digital orientation/analytical skills/business acumen.
  </li>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Intermediate MS Office skills.
  </li>
  <li>
   Ability to deal with Ambiguity.
  </li>
  <li>
   Commercial &amp; Financial awareness.
  </li>
 </ul>
</div>


Store Director

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