business analyst

senior project analyst

ai business engineer

decision support analyst

reporting analyst

business process analyst

People Dynamics

<p><b>Job Summary:</b></p><p>The Senior Business Analyst is responsible for analyzing and improving business processes, developing innovative solutions to complex problems, and leading a team of business analysts. This role involves close collaboration with internal teams, business stakeholders, and external partners to identify opportunities and develop strategies that enhance operational efficiency and achieve business goals.</p><p><b>Key Responsibilities:</b></p><ul><li>Process Improvement: Design and implement process improvements across the organization to enhance efficiency and effectiveness.</li><li>Data Analysis: Conduct detailed business analysis to identify business needs and develop solutions for business problems.</li><li>Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with business objectives.</li><li>Solution Development: Translate business needs into technical requirements and guide the design of technology solutions.</li><li>Project Management: Lead projects to ensure timely delivery within scope and budget, coordinating with cross-functional teams.</li><li>Team Leadership: Manage and mentor a team of business analysts, providing guidance and support to achieve departmental goals.</li><li>Stakeholder Communication: Present findings and recommendations to executive leadership and other stakeholders.</li><li>Testing and Implementation: Oversee the testing and rollout of new systems or technology solutions to ensure they meet business needs.</li></ul><p><b>Qualifications</b>:</p><ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Computer Science, or a related field.</li><li><b>8-12 years of experience in business analysis, strong understanding of SAP processes, ability to communicate business requirements effectively, and experience in preparing functional specifications.</b></li><li>Experience: 5+ years of experience in business analysis or a related field, with a proven track record of leading projects and teams.</li></ul><p><b>Skills</b>:</p><ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and presentation skills.</li><li>Proficiency in data analysis and reporting tools.</li><li>Knowledge of project management principles and best practices.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Familiarity with software development lifecycle (SDLC) and Agile methodologies.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Advanced degree in Business Administration or a related field.</li><li>Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP).</li></ul><p>Benefits:</p><ul><li>Competitive salary and performance-based bonuses.</li><li>Comprehensive health, dental, and vision insurance.</li><li>Retirement plan with employer match.</li><li>Paid time off and holidays.</li><li>Professional development opportunities.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Work Location: In person</p>

SAP Business Analyst

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Process Excellence Officer
</div></div><div><div>Ref #
</div><div>228956
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 16-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry.</p><p>
If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p><br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of <b>Qatar Airways Cargo&rsquo;s Operations team</b> in Doha as a <b>Senior Process Excellence Officer.</b></p><p><b><br>
About the role</b></p><p>
In this role, you will be responsible for driving continuous improvement and business process re-engineering across QR Cargo operations. You will focus on optimizing operational workflows to enhance efficiency, strengthen internal controls, and ensure compliance. You will also be collaborating with cross-functional teams to standardize and automate processes, enabling cost-effective and scalable operations. You will be a key enabler in aligning operational performance with strategic goals through data-driven insights and robust governance frameworks.<br>
<br>
As part of your role, your additional responsibilities will include the following:</p><ul><li>
Identify opportunities for continuous improvement by analyzing operational performance data.</li><li>
Monitor and report cost-saving initiatives, ensuring measurable impact and alignment with budgetary goals.</li><li>
Drive innovation by leveraging market trends and emerging technologies to improve operational effectiveness.</li><li>
Develop and track operational and financial KPIs, ensuring visibility and accountability across all regions.</li><li>
Lead cross-functional projects and reviews to identify gaps, propose solutions, and ensure effective adoption of new processes</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree with minimum of 4 years of job-related experience in process improvement projects, stakeholder management and time management</li><li>
Strong data analytical skills with proficiency in data visualization tools (PowerBI, Tableau, Excel)</li><li>
Proficiency in using MS Visio and skilled in building business cases and executive presentations</li><li>
Strong relationship building, negotiation and influencing skills</li><li>
Excellent spoken and written English skills</li><li>
Ability to work independently and manage multiple, time- sensitive deliverables and competing priorities</li><li><p>
Ability to work extensively with cross- functional teams, in a faced- paced working environment</p></li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228956</div></div></div></div></div></div></div></div>

Senior Process Excellence Officer

Talent Basket

<p>Position Business Analyst<br/>Budget Open Budget<br/>Location Qatar &ndash; Onshore<br/>Years of Experience 8+ Years<br/>Notice Period 30 days<br/>Visa: Must have Resident Permit/Qatar IDRole Overview<br/>We are seeking an experienced Arabic-speaking Product Owner / Business Analyst to work onsite with our client&mdash; a large national public-sector entity operating a mission-critical, real-time emergency response ecosystem. This role is pivotal in bridging business stakeholders, end-users, and the technical delivery teams to define, refine, and drive the modernization of a nationwide incident management and public safety platform.<br/>The ideal candidate will combine strong domain understanding, excellent communication skills, and the ability to translate complex operational requirements into clear, actionable product specifications. This includes deep engagement with call-taking agents, dispatch teams, police and medical units, administrative staff, GIS users, and senior leadership to shape the future platform.</p><p>Key Responsibilities<br/>Stakeholder Management &amp; Business Understanding</p><ul><li>Engage daily with Arabic-speaking business stakeholders, end users, and leadership teams to gather requirements and understand operational workflows.</li><li>Facilitate workshops, interviews, and shadowing sessions with diverse user groups (call</li></ul><p>takers, dispatchers, supervisors, field responders, etc.)</p><ul><li>Build strong relationships with departments across emergency services, GIS units, security, IT, operations, and leadership.</li></ul><p>Requirement Gathering &amp; Documentation</p><ul><li>Document detailed Business Requirements (BRD), User Stories, Use Cases, and Process</li></ul><p>Maps in both Arabic and English.</p><ul><li>Understand and document current-state workflows, pain points, system limitations, and</li></ul><p>improvement opportunities.</p><ul><li>Define future-state processes, platform capabilities, and integration expectations.</li><li>Own the product backlog, ensuring clarity, prioritization, and alignment with business goals.</li></ul><p>Product Vision &amp; Roadmapping</p><ul><li>Contribute significantly to shaping the future product vision, identifying modernization</li></ul><p>opportunities across:<br/>o GIS and geospatial workflows<br/>o Emergency call-taking and dispatch<br/>o Incident management<br/>o Reporting and analytics<br/>o Multi-agency coordination workflows</p><ul><li>Work with architects and UX teams to conceptualize platform experiences, user journeys,</li></ul><p>and UI enhancements.</p><ul><li>Collaborate with cross-functional teams to define release plans, phase scopes, and</li></ul><p>incremental delivery strategies.</p><p>Cross-Functional Collaboration</p><ul><li>Act as the primary on-the-ground liaison for offshore teams by contextualizing business</li></ul><p>requirements and clarifying domain scenarios.</p><ul><li>Support architects, developers, and testers by providing domain clarity and reviewing user</li></ul><p>flows, prototypes, and technical assumptions.</p><ul><li>Validate functional designs, integrations, GIS workflows, and user experience flows before</li></ul><p>implementation.</p><p>Quality Assurance &amp; User Validation</p><ul><li>Review test cases for completeness and alignment with business expectations.</li><li>Lead User Acceptance Testing (UAT) sessions with stakeholders and document feedback</li></ul><p>rigorously.</p><ul><li>Ensure each release meets operational and performance expectations before go-live.</li></ul><p>Change Management &amp; Communication</p><ul><li>Prepare user communication, training input, and operational readiness content.</li><li>Help ensure smooth adoption of the modernized platform across various teams.&bull; Provide demos, walk-throughs, and capability explanations to senior leadership.</li></ul><p>Required Skills &amp; Qualifications<br/>Must-Have Skills</p><ul><li>Fluent in Arabic and English (verbal and written).</li><li>3&ndash;7 years experience as a Product Owner, Business Analyst, or Functional Consultant in</li></ul><p>complex enterprise environments.</p><ul><li>Experience working in government, public safety, defense, or critical real-time systems</li></ul><p>(preferred).</p><ul><li>Strong ability to document workflows, user stories, acceptance criteria, and process maps.</li><li>Experience working with UX/UI teams to shape user experiences.</li><li>Ability to understand and articulate GIS-driven workflows (ArcGIS knowledge is a plus).</li><li>Hands-on experience with Agile methodologies (Scrum/Kanban).</li></ul><p>Soft Skills</p><ul><li>Excellent communication and stakeholder engagement.</li><li>Strong critical thinking and analytical skills.</li><li>Ability to handle ambiguity and bring structure to complex environments.</li><li>High accountability, ownership mentality, and professionalism.</li><li>Ability to manage conflicting priorities across diverse groups.</li><li>Ability to visualise workflows as wireframes and prototypes to guide the UX design team</li></ul><p>Bonus Skills</p><ul><li>Exposure to emergency response systems</li><li>Understanding of API integrations, data flows, or technical architecture basics.</li><li>Experience in bilingual documentation and translation.</li><li>Knowledge of public sector or Middle Eastern government workflows.</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Business Analyst: 8 years (Required)</li><li>Product Owner: 8 years (Required)</li><li>UX/UI : 8 years (Preferred)</li><li>Agile: 8 years (Preferred)</li></ul>

Business Analyst

Helm Holding

<p><b>Responsibilities</b></p><ul><li>Develop and manage <b>SharePoint sites</b>, structures, and integrated workflows</li><li>Build and maintain <b>Power BI dashboards</b>, including data modeling and report automation</li><li>Create customized <b>Power Apps</b> to support operational requirements</li><li>Design automated processes using <b>Power Automate</b> for approvals, notifications, and system integrations</li><li>Support Microsoft 365 administration, user access management, and troubleshooting</li><li>Work closely with various departments to translate business needs into M365 solutions</li><li>Maintain documentation and ensure adherence to platform best practices</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science</b>, <b>IT</b>, or a related discipline</li><li>Strong practical experience with <b>Power Apps, Power BI, Power Automate, and SharePoint Online</b></li><li>Ability to build workflows, automate tasks, and integrate multiple data sources</li><li>Good understanding of Office 365 administration and cloud collaboration tools</li><li>Strong analytical and problem-solving skills</li><li>Good communication and documentation capability</li></ul><p><b>Preferred Certifications</b></p><ul><li>PL-300 (Power BI Data Analyst)</li><li>PL-100 or PL-200 (Power Apps / Power Platform)</li><li>MS-900 (Microsoft 365 Fundamentals)</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Give a detailed example of a workflow or app you developed that directly improved a business process. Include the company context, the departments involved, and the measurable outcome.</li><li>Explain a conflict or challenge you faced while implementing a Power Platform/SharePoint solution with end users or management, and how you handled it.</li><li>Describe a Microsoft 365 solution you personally built that failed or didn&rsquo;t work as expected. What exactly went wrong, and what did you change to fix it?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Power Platform / SharePoint: 3 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>PL-300 (Power BI Data Analyst) (Preferred)</li><li>PL-100 or PL-200 (Power Apps / Power Platform) (Preferred)</li><li>MS-900 (Microsoft 365 Fundamentals) (Preferred)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

M365 Automation & SharePoint Engineer

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Business Control &amp; Financial Support Analyst (Qatarization)
</div></div><div><div>Ref #
</div><div>223224
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 15-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p>
<p>As a Business Support &amp; Financial Control Analyst, you will be supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). You must also focus on creating added value in order to improve decision making and streamlining processes.</p>
<p><b>Job Responsibilities</b></p>
<ul><li>Develop financial models and conduct analysis using a broad range of quantitative tools and techniques. Analyze and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually).</li>
<li>Identify and develop process improvements in conjunction with finance stakeholders and/or business.</li>
<li>Conduct ad hoc revenue and cost analysis for (senior) management in Finance.</li>
<li>Identify and develop in conjunction with business KPls and report them on a regular basis</li>
<li>Ensure financial accounting reporting is in sync with corporate / finance definitions and reports</li>
<li>Optimize reporting process of route profitability (if applicable), financial accounting and management reporting</li>
<li>Review annual budget submissions in-line with key management strategies/targets.</li>
<li>Control spends to ensure cost of sale targets are achieved and recommend measures.</li>
<li>Review business case proposals generating incremental revenues or cost reduction.</li>
<li>Review contracts / agreements for financial compliance.</li>
<li>Consolidating and analyzing financial results of departments on a monthly basis and yearly during the budgeting process.</li>
<li>Perform other department duties related to his/her position as directed by the manager of the Business Finance department.</li>
</ul><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p>
<p>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p>
<p>Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<ul><li>Bachelor's Degree or Equivalent with Minimum 1 year of job-related experience</li>
<li>Experience as a financial analyst</li>
<li>Ideal candidate should have any of the finance credentials and qualifications</li>
<li>Excellent communication and presentation skills are a must, as is the ability to work effectively and interact with employees at all levels across the organization.</li>
<li>Strong eye for details and analytical skills with the ability to review variances, analyses and interpret data, understand business cycle and their impact on the profit and loss account.</li>
<li>Excellent Command of English language.</li>
<li>Must have excellent computer skills, including Microsoft Excel, Word, MS Access and Power Point.</li>
<li>Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities [work interruptions, and meet deadlines.</li>
<li>Must be a self-starter and have the ability to work independently with minimal instruction.</li>
<li>Must have good interpersonal skills.</li>
<li>Must have the ability to maintain strict confidentiality of records and information. Able to add value to internal customer</li>
<li>Innovative thinking ability with high degree of motivation and problem-solving skills required</li>
<li>Good knowledge of internal finance system.</li>
<li>Knowledge of cost Centre accounting, preparing budgets and forecasts</li>
</ul><p><b>Preferred</b></p>
<ul><li>Airline industry experience</li>
</ul><p><b>About Qatar Airways Group</b></p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p>
<p>So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p>
<p><b>How to apply</b><br>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=223224</div></div></div></div></div></div></div></div>

Senior Business Control & Financial Support Analyst (Qatarization)

ProgressSoft Corporation

<div>
 We are looking to recruit a Business Analyst (BA) who plays a key role in defining business problems by eliciting and gathering technical and non-technical requirements. The BA needs to understand the particular business needs of a customer, analyze and transpose these needs into standard documentation that outlines detailed requirements for a solution and ensure the delivered solution meets those business requirements.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Elicit the business needs and requirements of clients and analyze them to produce functional and non-functional requirements of the system and solution
  </li>
  <li>
   Validate these requirements with the help of the product and development teams, document them as functional specifications and user stories to be used by the team, and also document them into an SRS / BRD to be communicated with the client
  </li>
  <li>
   Participate in the definition of the business scope of the project and liaison between the customer's business department and ProgressSoft's technical department with coordination with the project manager
  </li>
  <li>
   Develop and maintain business process flows and use cases, and identify opportunities for process improvements
  </li>
  <li>
   Identify issues, risks, and benefits of existing and proposed solutions/processes, and outline business impact
  </li>
  <li>
   Collaborate with cross-functional teams including project managers, product and technical teams, and system architects to recommend appropriate project execution based on business priorities, and to define project objectives, scope, and deliverables
  </li>
  <li>
   Conduct a gap analysis to identify areas where the current systems fall short of meeting the business requirements
  </li>
  <li>
   Create functional specifications and collaborate with the product team on building product backlog and required changes or customizations
  </li>
  <li>
   Work directly with the product and QA teams to ensure the understanding of requirements to guarantee comprehensive development of test scenarios, and ensure that testing results match expected results or specifications
  </li>
  <li>
   Participate in defining software and interface specifications
  </li>
  <li>
   Evaluate and reflect analysis of any changes or modifications to software business requirements or specifications
  </li>
  <li>
   Employ requirements engineering methodology using use cases and UML
  </li>
  <li>
   Attend to queries from both the client side and all involved parties by holding sessions to clarify any requirements and answering questions and queries via email
  </li>
  <li>
   Collaborate alongside the product team to collect feedback on provided solutions, especially in the case of multi-phase delivery.
  </li>
  <li>
   Communicate and address the feedback with the product and technical team
  </li>
  <li>
   Support business transition and help establish change
  </li>
  <li>
   Perform other related duties incidental to the work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BSc degree in Computer Science or any related field
  </li>
  <li>
   3+ years of experience in requirements engineering (as a minimum experience)
  </li>
  <li>
   2+ years of proven experience as a Business Analyst.
  </li>
  <li>
   Focus on payments or financial solutions is a plus
  </li>
  <li>
   Knowledge of the payments and financial industry, including payments processing and regulatory frameworks is a plus
  </li>
  <li>
   Proficiency in business analysis methodologies and tools
  </li>
  <li>
   Demonstrated ability to gather and document business and technical requirements and translate them into functional specifications
  </li>
  <li>
   Excellent command of English (verbal and written)
  </li>
  <li>
   Good knowledge of issue tracking and code repository tools such as Gitlab and JIRA
  </li>
  <li>
   Good knowledge of UML-based collaborative modeling, design and diagramming, and management platforms
  </li>
  <li>
   Good knowledge of testing tools
  </li>
  <li>
   Good knowledge of web-based and cloud-native solutions
  </li>
  <li>
   Solid understanding of the software development lifecycle (SDLC) and agile methodologies
  </li>
  <li>
   Excellent and effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
  </li>
  <li>
   Excellent analytical, creative, and structured thinking and problem-solving skills with keen attention to details
  </li>
  <li>
   Good troubleshooting skills
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   BA Certification is considered a plus
  </li>
 </ul>
</div>


ProgressSoft

<div><p>We are looking to recruit a Business Analyst (BA) who plays a key role in defining business problems by eliciting and gathering technical and non-technical requirements. The BA needs to understand the particular business needs of a customer, analyze and transpose these needs into standard documentation that outlines detailed requirements for a solution and ensure the delivered solution meets those business requirements.
</p><p><b>Responsibilities</b></p><ul>
<li>
Elicit the business needs and requirements of clients and analyze them to produce functional and non-functional requirements of the system and solution.</li>
<li>Validate these requirements with the help of the product and development teams, document them as functional specifications and user stories to be used by the team, and also document them into an SRS / BRD to be communicated with the client.</li>
<li>Participate in the definition of the business scope of the project and liaison between the customer's business department and ProgressSoft's technical department with coordination with the project manager.</li>
<li>Develop and maintain business process flows and use cases, and identify opportunities for process improvements.</li>
<li>Identify issues, risks, and benefits of existing and proposed solutions/processes, and outline business impact.</li>
<li>Collaborate with cross-functional teams including project managers, product and technical teams, and system architects to recommend appropriate project execution based on business priorities, and to define project objectives, scope, and deliverables.</li>
<li>Conduct a gap analysis to identify areas where the current systems fall short of meeting the business requirements.</li>
<li>Create functional specifications and collaborate with the product team on building product backlog and required changes or customizations.</li>
<li>Work directly with the product and QA teams to ensure the understanding of requirements to guarantee comprehensive development of test scenarios, and ensure that testing results match expected results or specifications.</li>
<li>Participate in defining software and interface specifications.</li>
<li>Evaluate and reflect analysis of any changes or modifications to software business requirements or specifications.</li>
<li>Employ requirements engineering methodology using use cases and UML.</li>
<li>Attend to queries from both the client side and all involved parties by holding sessions to clarify any requirements and answering questions and queries via email.</li>
<li>Collaborate alongside the product team to collect feedback on provided solutions, especially in the case of multi-phase delivery.
</li><li>Communicate and address the feedback with the product and technical team.</li>
<li>Support business transition and help establish change.</li>
<li>Perform other related duties incidental to the work.</li>
</ul><p></p><p><b>
Requirements</b></p><ul>
<li>
BSc degree in Computer Science or any related field.</li>
<li>3+ years of experience in requirements engineering (as a minimum experience).</li>
<li>2+ years of proven experience as a Business Analyst.
</li><li>Focus on payments or financial solutions is a plus.</li>
<li>Knowledge of the payments and financial industry, including payments processing and regulatory frameworks is a plus.</li>
<li>Proficiency in business analysis methodologies and tools.</li>
<li>Demonstrated ability to gather and document business and technical requirements and translate them into functional specifications.</li>
<li>Excellent command of English (verbal and written).</li>
<li>Good knowledge of issue tracking and code repository tools such as Gitlab and JIRA.</li>
<li>Good knowledge of UML-based collaborative modeling, design and diagramming, and management platforms.</li>
<li>Good knowledge of testing tools.</li>
<li>Good knowledge of web-based and cloud-native solutions.</li>
<li>Solid understanding of the software development lifecycle (SDLC) and agile methodologies.</li>
<li>Excellent and effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.</li>
<li>Excellent analytical, creative, and structured thinking and problem-solving skills with keen attention to details.</li>
<li>Good troubleshooting skills.</li>
<li>Ability to work under pressure.</li>
<li>BA Certification is considered a plus.</li></ul></div>

Explore 1887+ Business process analyst in Doha this December. Find roles across top companies and apply now to boost your career.

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