business development manager Jobs in Dubai

business development manager

account manager

administrative assistant

business development executive Jobs in Dubai

business development executive

business analyst

business process analyst

DICETEK LLC

<div><ul><li>Process mapping &ndash; must have
</li><li>Process re-engineering &ndash; must have
</li><li>Data analysis on excel and deriving insights from operation data &ndash; must have
</li><li>Practical implementation of lean, six-sigma in improvement of operations &ndash; good to have
</li><li>Exposure to project involving improvement in STP, TAT, CX &ndash; good to have
</li><li>Project management &ndash; must have
</li><li>Ability to run working group meetings &ndash; must have
</li><li>Stakeholder management up to Unit heads of operations &ndash; good to have</li></ul></div>

Business Process Analyst (Banking)

Dicetek LLC

<div>
 <ul>
 <li>
 Process mapping &ndash; must have
 </li>
 <li>
 Process re-engineering &ndash; must have
 </li>
 <li>
 Data analysis on excel and deriving insights from operation data &ndash; must have
 </li>
 <li>
 Practical implementation of lean, six-sigma in improvement of operations &ndash; good to have
 </li>
 <li>
 Exposure to project involving improvement in STP, TAT, CX &ndash; good to have
 </li>
 <li>
 Project management &ndash; must have
 </li>
 <li>
 Ability to run working group meetings &ndash; must have
 </li>
 <li>
 Stakeholder management up to Unit heads of operations &ndash; good to have
 </li>
 </ul>
</div>

Magrudy Enterprises LLC

Business Process &amp; Internal Audit AnalystWe are seeking a detail-oriented and analytical Business Process &amp; Internal Audit Analyst to support the organization in improving operational efficiency, strengthening internal controls, and ensuring compliance with internal policies and external regulations. This role combines business process improvement and internal audit execution, with the objective of enhancing governance, reducing risk exposure, and driving continuous operational improvement across the organization. The role also involves working with different teams, attending meetings when needed, following up on actions, and supporting the preparation, review, and handling of commercial proposals and contracts with relevant stakeholders.Location: Dubai, United Arab EmiratesJob Type: Full timeKey Responsibilities:<ul><li>Review, map, and improve business processes to increase efficiency and consistency</li><li>Conduct internal audits to assess compliance with policies, procedures, and regulatory requirements</li><li>Identify control gaps, operational risks, and areas for process enhancement</li><li>Develop and implement recommendations to strengthen internal controls and governance frameworks</li><li>Collaborate with cross-functional teams to standardize processes and improve workflow effectiveness</li><li>Provide clear, practical, and data-driven recommendations to management</li><li>Prepare concise audit reports, findings, and actionable improvement plans for management review</li><li>Collaborate with cross-functional teams to develop reports, commercial proposals and business contracts that support the company&rsquo;s business growth initiatives.</li><li>Develop and document policies and procedures aligned with regulatory and best practice standards</li><li>Support corporate governance and compliance framework implementation</li><li>Analyse financial and operational data to identify trends and anomalies</li><li>Follow up on audit actions to ensure timely implementation</li><li>Monitor follow-up actions to ensure timely remediation of audit issues</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in accounting, Finance, or Business Administration</li><li>2&ndash;5 years of experience in internal audit, business process improvement, or risk management</li><li>Strong understanding of internal control frameworks preferred</li><li>Professional certification (CIA, CPA, ACCA) preferred</li><li>Experience in process mapping and documentation tools is an advantage</li><li>Knowledge of auditing principles and compliance standards</li></ul>Skills &amp; Competencies<ul><li>Strong analytical and critical thinking skills</li><li>Attention to detail and structured problem-solving approach</li><li>Excellent communication and report-writing skills</li><li>Ability to work cross-functionally with multiple stakeholders</li><li>Proficiency in MS Office (Excel, Word, PowerPoint)</li><li>Familiarity with ERP systems (Microsoft Dynamics 365 is an advantage)</li><li>High integrity, objectivity, and professional judgment</li></ul>Work Location: In person

Business Process & Internal Audit Analyst

Tata Consultancy Services

<div>
 
 
 Job Title
 
 &ndash; Business Analyst &ndash; Banking Domain
 
 
 
 Company
 
 &ndash; TCS (MEA)
 
 
 
 Location
 
 &ndash; Dubai, United Arab Emirates
 
 
 
 Job type
 
 &ndash; Full time
 
 
 
 
 
 
 About Us :
 
 
 
 Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 
 
 A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 Required Technical Skill :
 
 
 
 
 1) Requirement Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Engage with business stakeholders to understand objectives, pain points, and desired outcomes.
 </li>
 <li>
 Elicit, analyze, validate, and document requirements (BRD/FRD/User Stories).
 </li>
 <li>
 Translate business needs into
 
 functional specifications
 
 , acceptance criteria, and solution scope.
 </li>
 </ul>
 
 
 2) Banking Domain &amp; Process Expertise
 
 
 <ul>
 <li>
 Map and optimize processes across banking functions such as:
 </li>
 <li>
 
 Account opening/KYC, onboarding
 
 </li>
 <li>
 
 Payments (NEFT/RTGS/UPI/SWIFT), reconciliation
 
 </li>
 <li>
 
 Loans &amp; credit lifecycle
 
 </li>
 <li>
 
 Cards &amp; disputes
 
 </li>
 <li>
 
 Customer servicing &amp; digital channels
 
 </li>
 <li>
 
 Risk, AML, compliance, regulatory reporting
 
 </li>
 <li>
 Identify gaps, controls, and improvements aligned to regulatory and operational needs.
 </li>
 </ul>
 
 
 3) Stakeholder Management
 
 
 <ul>
 <li>
 Act as a bridge between business, product owners, technology, data teams, and QA.
 </li>
 <li>
 Facilitate workshops, walkthroughs, and requirement sign-off sessions.
 </li>
 <li>
 Manage change requests and ensure scope alignment.
 </li>
 </ul>
 
 
 4) Documentation &amp; Communication
 
 
 <ul>
 <li>
 Create and maintain key documents:
 </li>
 <li>
 BRD/FRD, process flows (BPMN), use cases
 </li>
 <li>
 Data mapping documents, business rules, decision tables
 </li>
 <li>
 UAT plans, test scenarios, defect triage notes
 </li>
 <li>
 Present insights and recommendations to stakeholders and leadership.
 </li>
 </ul>
 
 
 5) Testing &amp; Delivery Support
 
 
 <ul>
 <li>
 Support QA/UAT by defining test scenarios and acceptance criteria.
 </li>
 <li>
 Coordinate UAT execution, track defects, and ensure resolution.
 </li>
 <li>
 Support production rollout, hyper care, and continuous improvement.
 </li>
 </ul>
 
 
 6) Data &amp; Reporting (Nice-to-have, depending on role)
 
 
 <ul>
 <li>
 Work with data/BI teams to define reporting requirements and KPI frameworks.
 </li>
 <li>
 Validate data quality rules and support reconciliation, lineage, and controls.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 
 Must Have
 
 
 <ul>
 <li>
 
 Years
 
 of experience as a Business Analyst in the
 
 Banking domain
 
 (Retail/Corporate/Payments/Lending etc.).
 </li>
 <li>
 Strong experience in
 
 requirements elicitation
 
 , functional analysis, and stakeholder management.
 </li>
 <li>
 Hands-on expertise in
 
 BRD/FRD/User Stories
 
 , process flows, and business rules.
 </li>
 <li>
 Good understanding of banking concepts:
 </li>
 <li>
 
 KYC/AML
 
 , onboarding, payments, lending lifecycle, account servicing, risk &amp; compliance
 </li>
 <li>
 Excellent communication and documentation skills.
 </li>
 </ul>
 
 
 Preferred / Good to Have
 
 
 <ul>
 <li>
 Experience working in
 
 Agile/Scrum
 
 environments; familiarity with Jira/Confluence/Azure DevOps.
 </li>
 <li>
 Exposure to
 
 data analysis
 
 (SQL basics), reporting, dashboards, or analytics use cases.
 </li>
 <li>
 Knowledge of regulatory areas (examples: AML, FATCA/CRS, GDPR, RBI guidelines&mdash;based on region/project).
 </li>
 <li>
 Exposure to core banking systems, digital banking platforms, or payment gateways.
 </li>
 </ul>
 
 
 
 
 
 Tools &amp; Methodologies
 
 
 <ul>
 <li>
 
 Requirement tools:
 
 Jira, Confluence, Azure DevOps, MS Visio/Lucid chart
 </li>
 <li>
 
 Documentation:
 
 MS Office, SharePoint
 </li>
 <li>
 
 Process modeling:
 
 BPMN, flowcharts, UML (use case/activity diagrams)
 </li>
 <li>
 
 Testing support:
 
 UAT planning, defect management, test case design
 </li>
 </ul>
 
 
 
 
 Thank you for expressing interest in this role at TCS. We will review your application and reach out to you if your profile aligns with our requirements for this opportunity.
 
 
 
 
 
 
 Application Deadline:
 
 30-May-2026
 
 
 
 
 
 
 Privacy Note:
 
 
 
 https://www.tcs.com/connect-with-tcs/privacy-policy
 
</div>

Business Analyst – Banking Domain

Serviceplan Group Middle East

<div>
 
 You are the link between what the client says they need and what the delivery team builds. You ask the right questions, document the answers clearly, and make sure nothing gets lost in translation between business and technology.
 
 
 You understand how processes actually work &mdash; not how they are supposed to work. You are curious, structured, and always thinking about the client's real problem rather than the stated one.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Gather and document business requirements through interviews, workshops, and process walkthroughs
 </li>
 <li>
 Map as-is processes and design to-be workflows that are practical and implementable
 </li>
 <li>
 Translate business requirements into clear, structured specifications for the delivery team
 </li>
 <li>
 Validate that what is being built actually solves the problem that was identified
 </li>
 <li>
 Support workshop preparation and facilitate working sessions with client teams
 </li>
 <li>
 Identify gaps, contradictions, and risks in requirements before they become delivery problems
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 3&ndash;6 years of experience as a business analyst, functional consultant, or similar role
 </li>
 <li>
 Strong requirements engineering skills: you can run interviews, write clear user stories, and produce structured specifications
 </li>
 <li>
 Process mapping and optimisation experience &mdash; you know how to read a broken workflow and design a better one
 </li>
 <li>
 Experience in digital, MarTech, CRM, or marketing operations environments preferred
 </li>
 <li>
 Clear, structured written communication &mdash; your documentation is used, not filed
 </li>
 <li>
 Client-facing experience: you can run a working session and manage expectations without escalating everything
 </li>
 </ul>
 
 
 
 
 
 About Serviceplan:
 
 
 
 Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe.
 
 
 Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called &ldquo;House of Communication&rdquo;.
 
 
 Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe.
 
 
 
 Serviceplan&rsquo;s vision is &Uuml;berCreativity!
 
 
 
 
 &Uuml;berCreativity
 
 is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay. We are Independent, Integrated, Innovative and International. We operate on the model of Building Best Brands.
 
 
 
 www.serviceplan.ae
 
 
 
 
</div>

Business Analyst

Integrated Plastics Packaging

JOB DESCRIPTIONERP Process &amp; Documentation AnalystDepartment-Business Transformation / ERP GovernanceReporting To-ERP Functional Governance LeadRole PurposeTo support ERP governance, process documentation, workflow coordination, operational follow-ups, testing activities, and business process standardization across the organization.The role will assist in maintaining structured ERP implementation, operational discipline, process visibility, and effective coordination between departments.Key ResponsibilitiesERP Coordination &amp; Support<ul><li>Maintain ERP issue trackers, UAT logs, action trackers, and escalation records.</li><li>Coordinate follow-ups with departments on pending ERP tasks and corrective actions.</li><li>Support ERP testing and deployment activities.</li><li>Assist users with day-to-day ERP support and issue logging.</li></ul>Process Documentation &amp; SOPs<ul><li>Prepare SOPs, workflow documents, process maps, and user guidance materials.</li><li>Document and standardize operational workflows across departments.</li><li>Maintain centralized ERP and process documentation records.</li></ul>Reporting &amp; Process Monitoring<ul><li>Prepare dashboards and reports related to ERP progress, workflow status, delays, and operational KPIs.</li><li>Monitor workflow gaps, process inconsistencies, and pending operational actions.</li><li>Support management reporting and operational visibility initiatives.</li></ul>Data Validation &amp; Workflow Discipline<ul><li>Assist in maintaining ERP master data accuracy and consistency.</li><li>Support validation of customer, product, routing, pricing, and workflow-related data.</li><li>Ensure adherence to structured ERP workflows and process controls.</li></ul>AI &amp; Automation Support<ul><li>Support testing and monitoring of AI-assisted workflow automation initiatives.</li><li>Assist in organizing operational datasets and workflow tracking for automation projects.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in:</li><li>Industrial Engineering</li><li>Operations Management</li><li>Business Administration</li><li>Information Systems</li><li>Or related field</li></ul>Required Experience<ul><li>2&ndash;5 years of experience in:</li><li>ERP coordination</li><li>Process documentation</li><li>Operations support</li><li>ERP support</li><li>Manufacturing or process-oriented environments</li></ul>Preferred Skills<ul><li>ERP coordination</li><li>SOP preparation</li><li>Workflow mapping</li><li>Dashboard reporting</li><li>Excel / Power BI</li><li>UAT coordination</li><li>Process documentation</li><li>Manufacturing process understanding</li></ul>Required Competencies<ul><li>Strong organizational skills</li><li>High attention to detail</li><li>Excellent follow-up discipline</li><li>Process-oriented mindset</li><li>Good communication skills</li><li>Ability to work under operational pressure</li></ul>Key Performance Indicators (KPIs)<ul><li>ERP follow-up closure rate</li><li>Documentation accuracy</li><li>SOP completion progress</li><li>Reporting consistency</li><li>UAT coordination effectiveness</li><li>User support responsiveness</li><li>Workflow tracking accuracy</li></ul>Work Location: In person

ERP Process & Documentation Analyst

The Cigna Group

<div>Engaging with business stakeholders to elicit and define business project scope, business requirements and workflows as related to assigned projects or new intake items. The successful candidate in this position will have good work experience and a desire to work in a culturally diverse organization. This position will report into the business and is not an IT Business/Systems Analyst position.
Main Duties/Responsibilities:
Lead and manage complex projects independently, ensuring timely delivery and adherence to project goals. Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics) Engage with senior business leads to understanding new project scope, creating scope statements and detail scope requirements as required for the portfolio and project intake process. Document and oversee system integration requirements involving legacy platforms, third party solutions by acting as a liaison between business units and technology teams ensuring clear communication and delivery. Build an extensive knowledge of business operation to analyze current work procedures and practices. Investigate, evaluate and report alternative solutions to business needs ensuring compliance with the regulatory standards and enterprise architecture guidelines. Collaborate closely with IT Business Systems Analysts to ensure business processes align with technology solutions. Will participate in some systems analysis design sessions as needed. Lead the user acceptance test cases in collaboration with business stakeholders. Oversee the execution of user acceptance testing ensuring thorough validation of business requirements. Monitor, track and report UAT defects while coordinating with the QA test team for defect remediation and ensuring timeline resolution.
Experience/Qualifications Required:<ul><li>
Bachelor&rsquo;s degree in business, finance, information management or a related discipline. A Master&rsquo;s degree is preferred.</li><li>
5-10 years of business analysis work preferably in insurance or financial services sector with a proven track record of leading complex projects.</li><li>
Extensive experience in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.</li><li>
In depth understanding of UAE insurance market and regulations.</li><li>
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li><li>
Proven ability to lead the analysis and support of the production of project proposals or business cases.</li><li>
Demonstrate expertise in the business process re-engineering and optimization.</li><li>
Experience creating user acceptance testing documentation and leading UAT process</li><li>
Must be a proactive self-starter capable of planning and leading work sessions with minimal oversight</li><li>
Advanced proficiency in business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability.</li><li>
Deep knowledge and experience in Scaled Agile Framework and Agile methodologies.</li></ul>
Skills Required:<ul><li>
Exceptional communication skills both verbal and written with a ability to convey complex information</li><li>
Eagerness to continuously learn and adapt to new business processes and technologies.</li><li>
Strong Interpersonal skills</li><li>
Proven ability to work effectively in teams,</li><li>
Customer Focus - internal/external</li><li>
In depth business/product knowledge</li><li>
Excellent Organizational skills</li><li>
Advance time management</li><li>
Strong Negotiation skills</li><li>
Decisive Decision making</li><li>
Advanced proficiency in Microsoft applications &ndash; Word, Excel, Project, Visio</li><li>
Extensive Experience in usage of Jira, Azure Dev Ops Platforms</li><li>
Strong problem identification and problems solving skills.</li><li>
Knowledge of Scaled Agile framework</li><li>
Six sigma certifications would be a plus</li><li>
Advanced Data analysis and Interpretation</li><li>
Critical Thinking abilities</li></ul>
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Operating Effectiveness Lead Analyst/Business Analyst

Explore 1825+ Business process analyst in Dubai this June. Find roles across top companies and apply now to boost your career.

1825 business process analyst jobs In Dubai

Business Process Analyst (Banking)

Business Process Analyst (Banking)

Business Process & Internal Audit Analyst

Business Analyst – Banking Domain

Business Analyst

ERP Process & Documentation Analyst

Operating Effectiveness Lead Analyst/Business Analyst