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business systems analyst

360training

<div>
 
 About 360training
 
 
 
 360training.com is a fast-growing leader in online training and certification for today&rsquo;s workforce. We help people launch and grow their careers with the credentials they need&mdash;anytime, anywhere. With an ever-expanding catalog of regulatory-approved courses, we&rsquo;re modernizing how professionals upskill across industries.
 
 
 Our culture is built around two core values: Deliver Results and Do the Right Thing. That means you&rsquo;ll join a high-performing, mission-driven team where your impact is felt from day one. We&rsquo;re collaborative, agile, and big on ownership.
 
 
 We back that up with a competitive compensation package tied to performance, quality health benefits, life and disability coverage.
 
 
 
 Business Systems Analyst
 
 
 
 We are seeking a detail-oriented and analytical Business Systems Analyst to join our team. This role offers the opportunity to work on critical projects in a rapidly growing company that values innovation, collaboration, and continuous improvement. As a Business Systems Analyst at 360training, you will work closely with stakeholders to gather and translate business requirements into technical specifications, supporting our mission to provide top-tier online training solutions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Requirement Gathering and Analysis:
 </li>
 <li>
 Collaborate with stakeholders to identify and document business requirements.
 </li>
 <li>
 Conduct thorough analysis to ensure a clear understanding of business needs and objectives.
 </li>
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 Translate business requirements into detailed technical specifications for the development team.
 </li>
 <li>
 Process Improvement:
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 Analyze existing business processes and identify areas for improvement.
 </li>
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 Recommend and implement process enhancements to increase efficiency and effectiveness.
 </li>
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 Develop and maintain process documentation and workflow diagrams.
 </li>
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 Support Project Management:
 </li>
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 Assist in project planning, including defining project scope, goals, and deliverables.
 </li>
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 Work with project managers to ensure requirements are understood and implemented correctly.
 </li>
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 Track project progress and report on milestones and deliverables.
 </li>
 <li>
 Stakeholder Communication:
 </li>
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 Serve as a liaison between business stakeholders and the technology team.
 </li>
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 Facilitate clear and effective communication to ensure alignment on project goals and expectations.
 </li>
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 Provide regular updates to stakeholders on project status and outcomes.
 </li>
 <li>
 Data Analysis and Reporting:
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 Analyze data to support business decisions and identify trends and insights.
 </li>
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 Prepare reports and presentations to communicate findings and recommendations to stakeholders.
 </li>
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 Ensure data accuracy and integrity in all analyses and reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.
 </li>
 <li>
 Experience: Minimum of 3 years of experience in business analysis or a related role. Experience in the e-learning or regulated training industry is a plus.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
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 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to translate complex business requirements into technical specifications.
 </li>
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 Proficiency in business analysis tools and software.
 </li>
 <li>
 Experience with process improvement methodologies.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 </ul>
</div>

Business Systems Analyst (Remote)

Climax Software Solutions

BUSINESS ANALYST JOB DESCRIPTIONJob Summary:Office Automation Services is seeking a detail-oriented and analytical Business Analyst to join our dynamic team. The Business Analyst will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven solutions to meet business objectives. The ideal candidate will possess strong problem-solving skills, the ability to communicate effectively with stakeholders, and experience in project management and requirements gathering.Yes, a Business Analyst (BA) role can indeed be well-suited for project management and supporting a CEO in customer interactions and requirement gathering.Key Responsibilities:1. Alignment with Project Management Requirements Gathering &amp; Analysis:&middot; Collaborate with stakeholders to understand business needs, requirements, and objectives.&middot; One of the core responsibilities of a Business Analyst is to gather and document requirements.&middot; This aligns perfectly with the initial phases of project management where project scope and deliverables are definedData Analysis:&middot; Collect, analyze, and interpret data to identify trends, issues, and opportunities for improvement.&middot; Create dashboards, reports, and visualizations to present findings to stakeholders.Process Improvement:&middot; Analyze existing business processes and workflows to identify inefficiencies.&middot; Propose and implement solutions to streamline operations and enhance productivity.Project Management Support:&middot; Assist in planning, executing, and monitoring projects.&middot; Develop and maintain project documentation, including requirements, process flows, and user stories.Stakeholder Communication:&middot; Act as a liaison between business units, technical teams, and stakeholders.&middot; Ensure that project goals and deliverables align with business objectives.Documentation &amp; Reporting:&middot; Prepare comprehensive documentation, including Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and User Manuals.&middot; Present updates and findings through regular status reports.<ul><li>Risk Mitigation: Since Business Analysts work closely with stakeholders, they can foresee potential risks and help mitigate them early in the project lifecycle.</li></ul>Testing &amp; Validation:&middot; Assist in User Acceptance Testing (UAT) to ensure solutions meet business requirements.&middot; Validate data integrity and solution effectiveness post-implementation.2. Supporting the CEO in Customer Interactions<ul><li>Customer-Centric Approach: Business Analysts are trained to understand customer pain points and needs. They conduct interviews, workshops, and focus groups, which are essential skills when supporting a CEO in client meetings.</li><li>Requirement Gathering &amp; Validation: CEOs often discuss business needs with high-level stakeholders. Business Analysts can convert these discussions into actionable business requirements, which can be handed off to the product, development, or support teams.</li><li>Solution Proposals: Business Analysts identify and propose solutions to customer problems, helping the CEO offer meaningful, tailored solutions during customer meetings.</li><li>Data-Driven Insights: Business Analysts gather and analyze customer data, helping the CEO to present key metrics, KPIs, and ROI figures that are relevant to the customer.</li><li>Customer Relationship Management (CRM) Support: BAs often track customer requirements and follow up on progress. This provides CEOs with up-to-date information when engaging with customers.</li></ul>3. Value to the CEO and Business<ul><li>Strategic Advisor: By working directly with customers, the BA can offer strategic insights to the CEO, such as customer feedback and market trends.</li><li>Process Optimization: Business Analysts often focus on process improvement, which can help CEOs streamline business operations.</li><li>Multitasking &amp; Versatility: BAs are versatile and handle diverse tasks like stakeholder management, process improvement, and requirement gathering, which complements the CEO&rsquo;s strategic role.</li></ul>Qualifications &amp; Skills:&middot; Education: Bachelor&rsquo;s degree in Business, Information Technology, or a related field.&middot; Experience: 3.5 to 4 years of experience as a Business Analyst or in a similar role.&middot; Experience with ERP, or other enterprise-level systems&middot; Experience with data analysis tools and project management methodologies.&middot; Experience with Agile or Scrum methodologies.&middot; BAs with certifications like CAPM or PMP can transition into project management more easily.Technical Skills:&middot; Proficiency in MS Excel, SQL, Power BI, or other data analysis tools.&middot; Familiarity with project management tools like JIRASoft Skills:&middot; Strong analytical, problem-solving, and critical-thinking skills.&middot; Excellent verbal and written communication skills.&middot; Ability to work collaboratively and manage multiple tasks simultaneously.Benefits:&middot; Competitive salary and performance-based bonuses.&middot; Opportunities for professional development and certification support.&middot; Comprehensive healthcare and wellness benefits.&middot; Collaborative and inclusive work culture.Conclusion:Yes, a Business Analyst role can evolve into a Project Manager role and support the CEO with customer interactions and requirement gathering. The skills required for both roles&mdash;like communication, analysis, risk management, and stakeholder engagement&mdash;overlap significantly. If you position the role correctly, a Business Analyst can become a key strategic asset to the CEO and a central figure in managing customer-facing projects.Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthWork Location: In person

Business Analyst

Interactive Convergence

Interactive Convergence/Gateway360 is looking a Business Analyst to support software and ERP projects through requirement gathering, documentation, and client coordination.Key Responsibilities<ul><li>Gather and analyze client requirements.</li><li>Prepare functional and technical documentation.</li><li>Coordinate between clients and technical teams.</li><li>Assist in testing and validation of software deliverables.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.</li><li>1 to 2 years of experience as a Business Analyst.</li><li>Excellent written and verbal communication skills.</li><li>Familiarity with project management or ERP systems is a plus.</li></ul>Perks &amp; Benefits<ul><li>Medical facility (OPD allowance &amp; IPD card).</li><li>EOBI &amp; Provident Fund.</li><li>5-day work week (Saturday &amp; Sunday off).</li></ul>Office DetailsTimings: 10:00 AM to 7:00 PMLocation: Khayaban-e-Jami Commercial, DHA Phase VII, Karachi, PakistanJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Location:
 
 &nbsp;Pakistan (Remote)
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
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 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
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 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
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 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
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 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
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 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
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 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
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 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
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 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
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 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
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 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
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 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
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 Strong understanding of CRM systems, business workflows, and process re-engineering
 
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 Ability to work collaboratively across technical and business teams
 
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 </ul>
</div>

Senior Business Analyst - CRM

Cybernet - A Lakson Group Company

Job description:About the jobWe are looking for a talented Business Analyst to join our growing team!Location: KarachiWHAT YOU WILL BE DOING:<ul><li>Strong concepts of OOP (Object Oriented Programming) and database.</li><li>Design process flows, use cases, sequence diagrams and wireframes in Microsoft Visio.</li><li>Prepare Functional Specifications Document (FSD), Software Requirement Specifications (SRS) document, API Document and User Manuals.</li><li>Act as a liaison between business users and internal teams including coordination with developers and SQA engineers to explain system requirements and solutions.</li><li>Analyze and troubleshoot complex process and technology issues using a problem-solving approach.</li></ul>WHAT YOU NEED TO HAVE:<ul><li>Masters / Bachelors in Computer Science or equivalent with minimum CGPA 3.00.</li><li>Fresh candidates or up to 2 years of Business Analyst experience.</li><li>Functional Consultants or Data Analysts are also encouraged to apply for Business Analyst role.</li><li>Effective planning, organization, and task management skills.</li><li>Excellent written and verbal communication skills.</li></ul>Apply now at careers@cyber.net.pk with the subject &lsquo;Business Analyst&rsquo;Job Type: Full-timeJob Type: Full-timeApplication Question(s):<ul><li>What is your Graduation Year</li><li>What is your CGPA</li><li>What is your Current Salary</li><li> What is your Expected Salary</li></ul>Work Location: In person

Systems Limited

<div>The Business Analyst will collaborate with cross-functional teams to support digital banking initiatives by gathering requirements, analyzing business processes, and ensuring the successful implementation of digital solutions. The role involves preparing documentation, supporting testing activities, coordinating with vendors, and contributing to the enhancement of digital banking platforms.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul>
<li>Collaborate with business stakeholders to gather and document requirements for digital banking initiatives.
</li>
<li>Analyze existing business processes and identify opportunities for digital transformation and improvement.
</li>
<li>Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories.
</li>
<li>Work closely with technology, design, and QA teams to ensure accurate implementation of requirements.
</li>
<li>Support User Acceptance Testing (UAT), track defects, and facilitate timely issue resolution.
</li>
<li>Perform gap analysis between current and proposed systems to identify functional and technical gaps.
</li>
<li>Assist in defining business rules, workflows, and integration requirements for digital banking solutions.
</li>
<li>Coordinate with vendors and third-party providers to ensure alignment on solution design and implementation.
</li>
<li>Provide post-implementation support and monitor the effectiveness of delivered solutions.
</li>
</ul><h3 class="jobSectionHeader">Requirements</h3>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Computer Science, Information Systems, or a related field.
</li>
<li>Minimum 5+ years of experience as a Business Analyst in the banking or financial services industry.
</li>
<li>Hands-on experience with Digital Banking, Loan Origination Systems, Mobile Banking, or Internet Banking platforms.
</li>
<li>Strong understanding of banking products such as payments, transfers, cards, and customer onboarding.
</li>
<li>Experience in documenting APIs, integration requirements, and collaborating with middleware teams.
</li>
<li>Excellent analytical, problem-solving, and communication skills.
</li>
<li>Proficiency with requirement-management tools such as JIRA, Confluence, or similar platforms.</li></ul></div><div></div>

Senior Managing Consultant Business Analysis

<div>
 
 The Business Analyst will collaborate with cross-functional teams to support digital banking initiatives by gathering requirements, analyzing business processes, and ensuring the successful implementation of digital solutions. The role involves preparing documentation, supporting testing activities, coordinating with vendors, and contributing to the enhancement of digital banking platforms.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with business stakeholders to gather and document requirements for digital banking initiatives.
 </li>
 <li>
 Analyze existing business processes and identify opportunities for digital transformation and improvement.
 </li>
 <li>
 Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories.
 </li>
 <li>
 Work closely with technology, design, and QA teams to ensure accurate implementation of requirements.
 </li>
 <li>
 Support User Acceptance Testing (UAT), track defects, and facilitate timely issue resolution.
 </li>
 <li>
 Perform gap analysis between current and proposed systems to identify functional and technical gaps.
 </li>
 <li>
 Assist in defining business rules, workflows, and integration requirements for digital banking solutions.
 </li>
 <li>
 Coordinate with vendors and third-party providers to ensure alignment on solution design and implementation.
 </li>
 <li>
 Provide post-implementation support and monitor the effectiveness of delivered solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Computer Science, Information Systems, or a related field.
 </li>
 <li>
 Minimum 5+ years of experience as a Business Analyst in the banking or financial services industry.
 </li>
 <li>
 Hands-on experience with Digital Banking, Loan Origination Systems, Mobile Banking, or Internet Banking platforms.
 </li>
 <li>
 Strong understanding of banking products such as payments, transfers, cards, and customer onboarding.
 </li>
 <li>
 Experience in documenting APIs, integration requirements, and collaborating with middleware teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and communication skills.
 </li>
 <li>
 Proficiency with requirement-management tools such as JIRA, Confluence, or similar platforms.
 </li>
 </ul>
</div>

Senior Business Analyst - Digital Banking

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