guest relations agent

admin assistant

administrative assistant

assistant concierge manager Jobs in Qatar

assistant concierge manager

f&b support expert (order taker - in room dining) Jobs in Qatar

f&b support expert (order taker - in room dining)

butler service desk agent

Marriott International

<div>Additional Information 
Job Number25205565 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Butler Service Desk Agent

Inspire Management Training Center

We are seeking a highly motivated and guest-focused Front Desk Agent (Female) to join a luxury hotel in Qatar. As the first point of contact for our guests, this role is essential in delivering exceptional service and creating memorable experiences. The ideal candidate will demonstrate excellent communication skills, professionalism, and a warm, welcoming demeanor.Key Responsibilities:<ul><li>Welcome and assist guests with a friendly and professional approach, ensuring smooth and efficient check-in and check-out procedures.</li><li>Manage room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, requests, and concerns to ensure high levels of satisfaction.</li><li>Coordinate closely with housekeeping and maintenance teams to ensure room readiness and address guest needs.</li><li>Handle guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain accurate records of guest interactions, special requests, and feedback in line with hotel policies.</li><li>Ensure the front desk and lobby areas are consistently clean, organized, and welcoming.</li><li>Promote hotel services, facilities, and local attractions to enhance the overall guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information with strict confidentiality and professionalism.</li></ul>Qualifications, Experience &amp; Skills:<ul><li>High school diploma or equivalent required; a diploma or certification in Hospitality or Hotel Management is an advantage.</li><li>Minimum of 3+ years&rsquo; experience as a Front Desk Agent in a luxury hotel environment.</li><li>Strong working knowledge of hotel reservation systems such as Opera, Fidelio, or Cloudbeds.</li><li>Excellent communication and interpersonal skills with a strong guest-centric mindset.</li><li>Professional appearance and behavior with strong organizational and multitasking abilities.</li><li>Flexibility to work weekends, public holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Must be locally available in Qatar with a valid visa and QID.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul>Job Types: Full-time, PermanentPay: QAR2,750.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Desk Agent in luxury hotels in GCC: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industry)

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Desk Agent

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25173739
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the housekeeping or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Housekeeping Operations and Budgets
 
 
 
 <ul>
 <li>
 Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
 </li>
 <li>
 Inspects guestrooms on a daily basis.
 </li>
 <li>
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
 </li>
 <li>
 Inventories stock to verify adequate supplies.
 </li>
 <li>
 Supports and supervises an effective inspection program for all guestrooms and public space.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
 </li>
 <li>
 Verifies all employees have proper supplies, equipment and uniforms.
 </li>
 <li>
 Communicates areas that need attention to staff and follows up to verify understanding.
 </li>
 <li>
 Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
 </li>
 <li>
 Schedules employees to business demands and for tracks employee time and attendance.
 </li>
 <li>
 Verifies employees understand expectations and parameters.
 </li>
 <li>
 Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
 </li>
 <li>
 Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Verifies employee recognition is taking place on all shifts.
 </li>
 <li>
 Participates in an on-going employee recognition program.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Understands the brand's service culture.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Housekeeping Manager

<div>Additional Information 
Job Number25198726 
Job CategoryHousekeeping &amp; Laundry 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Hotel Cleanliness Supervisor

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25202876
 
 
 
 Job Category
 
 Event Management
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
 
 
 
 St. Regis Hotels &amp; Resorts kombiniert zeitlosen Glamour mit avantgardistischem Esprit und hat sich der Mission verschrieben, exklusive Erlebnisse in &uuml;ber 50 Luxushotels und Resorts an den beliebtesten Standorten der Welt bereitzustellen. Die Anf&auml;nge der Marke liegen im ersten St. Regis Hotel, das John Jacob Astor IV zu Beginn des 20. Jahrhunderts in New York er&ouml;ffnete. Seitdem setzen wir uns f&uuml;r kompromisslosen, individuellen und vorausschauenden Service f&uuml;r alle G&auml;ste ein, den ein Team von Gastgebern und Gastgeberinnen anmutig und makellos bereitstellt. Dabei kombinieren wir klassische Eleganz und moderne Sensibilit&auml;t mit unserem hauseigenen Butler-Service. Wir laden Sie ein, die Stellenangebote bei St. Regis kennenzulernen. Bei St. Regis werden Sie Teil des
 
 Markenportfolios von Marriott International
 
 . Hier k&ouml;nnen Sie
 
 Ihr Bestes geben, Ihre Bestimmung finden
 
 , einem fantastischen globalen
 
 Team angeh&ouml;ren
 
 und
 
 das Beste aus sich herausholen
 
 .
</div>

Supervisor-Audio Visual

One Imperium

We are seeking a professional, friendly, and well-presented Female Receptionist who is fluent in Tagalog to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.Key Responsibilities<ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul>Qualifications &amp; Requirements<ul><li>Female candidate preferred.</li><li>Fluent in Tagalog; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul>Working Conditions<ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

Female Receptionist (Tagalog Speaker)

Explore 1030+ Butler service desk agent in Qatar this January. Find roles across top companies and apply now to boost your career.