customer service representative Jobs in Rawalpindi

customer service representative

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

sales manager

assistant manager i.t (call center) Jobs in Rawalpindi

assistant manager i.t (call center)

assistant manager sales (telesales, b2b, b2c) Jobs in Rawalpindi

assistant manager sales (telesales, b2b, b2c)

call center agent

Lambda Institute

Job Title: Call Center Agent (Sales Focused)Company: Lambda LogisticsSalary: 40,000/PKR - 100,000/PKR MonthlyLocation: On-siteTiming: 5PM - 2AMJob Description:We are seeking a motivated and customer-oriented Call Center Agent with a sales focus to join our team. In this role, you will handle incoming calls, assist customers with inquiries.Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries</li><li>Promote and upsell services to meet sales targets</li><li>Resolve customer complaints and issues in a timely manner</li><li>Maintain detailed records of customer interactions</li></ul>Qualifications:<ul><li>Strong communication and interpersonal skills</li><li>Proven sales experience or ability to meet sales goals</li><li>Ability to work in a fast paced environment</li><li>Proficient in basic computer applications</li></ul>Benefits:<ul><li>Competitive salary with commission opportunities</li><li>Flexible scheduling</li><li>Opportunities for advancement</li></ul>Apply Directly on indeed or send you CV on talhaimi20@gmail.com or Whatsapp 03180840163Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Adyala Road: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR) DISPATCH CENTER

Blu Sky VAS LLC

Job Title: Virtual Assistant (On-Site/Bahria Phase-7 Rawalpindi)Join a Global Team &amp; Elevate Your Career !We are looking for a team of Virtual Assistants to join our office in Spring North Bahria Phase-7, Rawalpindi. This is a full-time, office-based position. Applicants must have strong English communication skills and prior experience in an international BPO or call center environment. This is your chance to showcase your skills and work with a global client base, all while enjoying competitive pay and a supportive team culture.Responsibilities:* Fulfill the official assignment provided by the client.* Appointment Scheduling* Customer Query Resolution* Help Desk Management* Data Entry and Database Management* Client handling, Communication &amp; retention* Lead generation (Cold calling &amp; Email campaign)What We&rsquo;re Looking For :* Excellent English Communication Skills (written &amp; spoken)* 1-3 Years of experience in an international BPO/Call center or freelancing as a Virtual Assistant* Confidence &amp; Professionalism when interacting with clients* Team Player with strong time-management and organizational abilitiesOur Projects :Real Estate VA: Transaction Coordination, Lead Generation and Client CommunicationDigital Marketing VA: Email Campaigns, Content Creation and Campaign ManagementSocial Media Marketing VA: Content Scheduling, Audience Engagement and Performance AnalysisSEO VA: Keyword Research, On-Page Optimization and AnalyticsWhy Join Blu Sky VA ?* On-the-Job Training &ndash; We provide comprehensive training to help you excel.* Global Exposure &ndash; Collaborate with an international clientele and diversify your skillset.* Career Growth &amp; Development &ndash; Ongoing opportunities to advance within the company.* Supportive Work Environment &ndash; Be part of a forward-thinking team that values innovation and excellence.Company : Blu Sky (internationally recognized Virtual Assistant Agency)Office Location : Third floor Building 68-B, Spring North Bahria Phase-7 Rawalpindi.Shift : Night shiftJob Type : Full time &amp; Office basedCampaign : USA (VA-virtual assistant)Job Timing : 08:00pm-05:00amAttractive SalaryOther benefits : Attractive bonus structure, client retention bonus, Paid leaves, and much more&hellip;&hellip;Note : Pls apply if you are willing to join in the night shift, willing to visit onsite at the employer location at DHA-1, Islamabad, and have an international call center or BPO experienceHow to ApplySend your updated CV to : hr@bluskyvas.comJob Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Virtual Assistant (On-Site/Bahria Town Phase-7 Rawalpindi)

Global Gate Solutions

GT Communications is seeking highly motivated and fluent English-speaking Call Center Agents to join our dynamic Auto Insurance campaign. As a Customer Sales Representative, you will engage with potential clients over the phone, present auto insurance solutions, and close sales while delivering an excellent customer experience.Key Responsibilities<ul><li>Handle outbound calls for auto insurance inquiries.</li><li>Achieve individual and team sales targets while maintaining high-quality service standards.</li><li>Collaborate with team members and supervisors to improve overall performance.</li><li>Follow company policies and comply with all call center operational standards.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum education: Matriculation or above.</li><li>Fluent English communication skills (verbal and written).</li><li>Minimum 6 months of experience in a similar call center sales or customer service role.</li><li>Ability to work night shifts (7:00 PM &ndash; 4:00 AM).</li><li>Must be able to arrange own commute.</li><li>Strong persuasion, negotiation, and problem-solving skills.</li><li>Self-motivated, target-oriented, and a team player.</li></ul>Benefits<ul><li>Competitive base salary: PKR 40,000 &ndash; 80,000.</li><li>Attractive sales commissions and monthly performance bonuses.</li><li>Friendly, professional, and supportive work environment.</li><li>Career growth opportunities within the company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representatives

Bravebpo

<ul><li>Handle inbound and .outbound calls in a professional way and courteous manner.</li><li>Provide excellent customer service and consistently meet daily and monthly sales targets.</li><li>Accurately document customer information in the related forms and sheets.</li><li>Meet or exceed performance targets,including call quality and productivity metrics.</li><li>Collaborate and assist fellow team members with sales activities.</li><li>Adhere to call center scripts,protocols and compliance regulations to ensure consistency and legal compliance.</li><li>Keep Management updated on any issue ,conflicts,or areas of concern.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: On the road

Verifiers

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

MM Communications SMC PVT LTD

Location: Saddar, Rawalpindi Shift: Night Shift (7:00 PM &ndash; 4:00 AM)Salary &amp; Benefits:<ul><li>Basic Salary: 40,000 &ndash; 50,000 PKR</li><li>Daily bonuses &amp; weekly incentives</li><li>Gym allowance &amp; medical allowance</li><li>Paid leaves</li></ul>Job Description: We are hiring Call Center Agents for our US-based campaigns including Medicare, Final Expense, and Obama Care. The role requires candidates to engage with US customers over the phone, provide information about services, and achieve sales or lead generation targets.Requirements:<ul><li>Both freshers and experienced candidates are encouraged to apply.</li><li>Strong communication skills in English.</li><li>Ability to work the night shift.</li><li>Positive attitude and target-oriented mindset.</li></ul>Perks:<ul><li>Competitive salary with attractive bonuses.</li><li>Friendly and professional work environment.</li><li>Career growth opportunities.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: On the road

Call Center Agents – US Campaigns (Medicare, Final Expense & Obama Care)

Smart Connect Communications

Join Smart Connect Communications &ndash; A Leading UK-Based Taxi Service Provider!Location: Office-based &ndash; Satellite Town, Rawalpindi Job Type: Full-time (In-person) Work Schedule: 6 days a week, rotational day and night shifts (9 hours per shift, including 1-hour break) Contract: Minimum 1-year commitment requiredAbout UsSmart Connect Communications is a well-established and reputable UK-based taxi service provider. As we continue to expand our operations, we are looking for English-speaking Customer Service Representatives to join our dynamic team in Rawalpindi. This is a great opportunity to work in a fast-paced, international environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Communicate with customers via live chat to provide quotes and book rides</li><li>Respond to customer inquiries via email</li><li>Manage bookings across all channels (calls, chats, and emails), including payment processing</li><li>Dispatch rides promptly to available drivers</li></ul>Requirements<ul><li>Minimum 1 years of experience in a call center environment</li><li>Excellent spoken and written English</li><li>Strong customer-oriented attitude and professional behavior</li><li>Willingness to work rotational shifts (day/night)</li><li>Minimum 2-year contract commitment</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 60,000 &ndash; 85,000 (based on experience and skills)</li><li>Bonuses:</li><li>Punctuality Bonus: PKR 3,000/month</li><li>Performance Bonus: PKR 3,000/month</li><li>Additional target-based incentives</li></ul>Additional Details<ul><li>Application Question:</li><li>Are you happy to sign a minimum 2-year contract?</li><li>Experience Required:</li><li>Customer Service: Minimum 1 year (Required)</li><li>Language Requirement:</li><li>English (Fluent &ndash; spoken and written)</li><li>Work Location:</li><li>In-person (Satellite Town, Rawalpindi)</li></ul>Ready to Join Us?If you meet the criteria and are excited to be part of a growing, international company &mdash; we&rsquo;d love to hear from you!Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative (English)

Explore 63+ Call center agent in Rawalpindi this September. Find roles across top companies and apply now to boost your career.