customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

call center agents

customer sales representative Jobs in Lahore

customer sales representative

call center agent uk campaigns

Zibbs Enterprises Limited

Job OverviewWe are looking for motivated and professional Call Center Agents to join our growing team working on UK-based campaigns. The role involves making and receiving calls, handling customer interactions, and supporting business communication processes for UK clients.This is a great opportunity for individuals who are confident in communication and looking to build a stable career in the call center industry.Key Responsibilities<ul><li>Make outbound calls to UK customers and business leads</li><li>Handle inbound calls in a professional manner</li><li>Follow scripts and campaign guidelines</li><li>Maintain accurate records of calls and customer information</li><li>Meet daily and weekly performance targets</li><li>Deliver excellent customer service at all times</li><li>Work closely with the team to improve results</li></ul>Requirements<ul><li>Good English communication skills (spoken)</li><li>Basic computer knowledge</li><li>Confident and professional telephone manner</li><li>Ability to work in a target-driven environment</li><li>Previous call center experience is preferred but not required</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Location: Office-based / Remote (depending on role)</li><li>Salary: PKR 35,000 &ndash; PKR 40,000 per month (Basic) + Commission</li><li>Working Hours: Monday to Friday (Flexible shifts may be available)</li></ul>Benefits<ul><li>Attractive commission structure</li><li>Paid training provided</li><li>Career growth opportunities</li><li>Friendly and professional working environment</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent (UK Campaigns)

Your It Expert LTD

Job Title: Calling Agent (UK Campaign) Location: Harbanspura, Lahore (On-site) Job Type: Full-TimeJob Description: We are seeking motivated and experienced Calling Agents to join our team in Harbanspura, Lahore. The ideal candidate will be responsible for communicating with international clients, primarily in UK-based campaigns, delivering excellent customer interaction and achieving sales targets.This is a full-time, on-site role suited for individuals who are confident in English communication and have prior experience in call center or sales environments.Key Responsibilities:<ul><li>Make outbound calls to potential and existing clients</li><li>Handle customer inquiries professionally and efficiently</li><li>Maintain a high level of communication with UK-based customers</li><li>Achieve daily and monthly performance targets</li><li>Record and update customer information accurately</li><li>Provide excellent customer service and build client relationships</li></ul>Requirements:<ul><li>Minimum 2 years of experience in calling or sales (mandatory)</li><li>Prior experience in a UK campaign is highly preferred</li><li>Excellent spoken English and communication skills</li><li>Strong persuasion and negotiation abilities</li><li>Ability to work in a fast-paced environment</li><li>Punctual, professional, and target-driven</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth and career development opportunities</li><li>Professional work environment</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply by sending their CV via WhatsApp at +92 345 4163227Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Voice Campaign Specialist (Female)

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with excellent English communication skills to join our growing team. The ideal candidate should have experience handling outbound/inbound calls with UK-based customers and be confident in building rapport, nurturing leads, and delivering exceptional customer experiences.Key Responsibilities:<ul><li>Handle inbound and outbound calls with UK-based customers in a professional and engaging manner.</li><li>Build strong relationships with potential customers through effective communication and follow-ups.</li><li>Maintain and manage leads efficiently, ensuring timely follow-ups and positive customer experiences.</li><li>Guide customers through the process and assist in scheduling surveys/appointments.</li><li>Accurately update customer interactions and records in CRM systems.</li><li>Coordinate with internal teams to ensure smooth communication and service delivery.</li><li>Resolve customer queries and concerns professionally while maintaining high customer satisfaction.</li><li>Consistently achieve assigned targets and KPIs.</li></ul>Requirements:<ul><li>Previous experience in Customer Service, Call Center, or UK Campaigns.</li><li>Strong English communication and listening skills.</li><li>Confident, professional, and customer-oriented personality.</li><li>Ability to handle objections and build trust with customers.</li><li>Experience with CRM tools is a plus.</li><li>Self-motivated, target-driven, and able to work in a fast-paced environment.</li></ul>Strong interpersonal and relationship-building skills.If you have a strong sales background and can communicate confidently with international clients, we&rsquo;d love to hear from you.Send your updated resume at: hinashaukat@ecoenergyservices.co.uk Please Mention CSR in Subject Line.Immediate Joiners will be preferred.Pay: Rs80,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>Was your role B2B or B2C sales? </li><li>	What CRM tools have you used? </li><li>What is your Current Salary?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li><li>How many sales were you generating on average?</li><li>Which international campaigns have you worked on?</li><li>How many outbound calls did you make daily in your previous role? </li></ul>Work Location: In person

Customer Service Representative

Shabil Consultants

Location: Wapda Town, LahoreShift: Night Shift (08:00 PM &ndash; 04:00 AM)Salary: Rs 45,000Job Overview Seeking energetic and professional Female Call Center Agents to join our growing team in Wapda Town. This is a dedicated night shift role focused on international campaigns. If you have excellent communication skills and a passion for sales, we want to hear from you.Key Responsibilities<ul><li>Conduct Inbound calls to international clients (UK/USA markets).</li><li>Present and promote company services effectively to potential customers.</li><li>Maintain a high level of professionalism and customer service at all times.</li><li>Meet daily and weekly sales targets to maximize commission earnings.</li><li>Accurately record customer information and call outcomes in the system.</li></ul>Requirements &amp; Skills<ul><li>Education: Minimum Intermediate/A-Levels (Bachelors preferred).</li><li>Experience: Prior experience in a call center or sales role is a plus, but fresh candidates with great English are encouraged to apply.</li><li>Communication: Fluent or near-fluent English speaking skills with a neutral accent.</li><li>Shift Availability: Must be able to commit to the 10 PM &ndash; 6 AM schedule.</li></ul>Benefits &amp; Compensation<ul><li>Fixed Basic Salary: Rs 45,000 per month.</li><li>Growth: Rapid career progression within a leading digital marketing agency.</li><li>Environment: Professional, safe, and supportive office culture.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Is it convenient for you to commute to our office located in WAPDA Town, Lahore?</li><li>Our shift timings are 10 PM to 6 AM (Night Shift). Does this schedule work for you?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Female Call Center Agent (Night Shift)

ibex

<div>
 
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 </li>
 </ul>
 
 
 Stay updated on process changes and system updates
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 </li>
 </ul>
</div>

Customer Success Specialist (US & UK Region)

ibex. Pakistan

<div>
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 
 
 </li>
 </ul>
 Stay updated on process changes and system updates
</div>

Aims Solutions Limited

Pay: Rs35,000.00 - Rs40,000.00 per monthLocation: 8th Floor Chohan Tower, Shadman LahoreTiming: 1pm till 10pmRole OverviewWe are looking for a sharp, motivated, and fluent English-speaking Recruitment Resourcer to join our growing team in Lahore. In this role, you will be the backbone of our UK Healthcare recruitment operations. Your primary responsibility will be to source, screen, and call potential healthcare candidates (Nurses, Care Assistants) across the UK market.This is an outbound calling and candidate engagement role. If you have excellent communication skills, a thick skin for handling rejections, and a passion for hitting targets, this role offers an exceptional career path with a high commission potential.Key Responsibilities<ul><li>High-Volume Outbound Calling: Make daily outbound calls to UK-based healthcare candidates (Nurses, Care Assistants) to pitch active job vacancies and check their availability.</li><li>Candidate Sourcing: Actively source and mine high-quality candidate data from UK job boards using specific local postcodes and job filters.</li><li>Initial Screening &amp; Vetting: Conduct telephone interviews to assess candidates' English communication skills, clinical experience, salary expectations, and legal Right to Work in the UK.</li><li>CRM Data Management: Maintain absolute data hygiene by updating candidate profiles, call logs, and status changes in our custom recruitment CRM in real-time.</li><li>Pipeline Building: Create and nurture a warm pipeline of pre-vetted candidates to ensure rapid placements whenever urgent shift requests come in from UK care homes.</li><li>Target Achievement: Meet and exceed weekly and monthly Key Performance Indicators (KPIs) related to call volume, talk time, and successfully shortlisted candidates.</li></ul>Required Skills &amp; Experience<ul><li>Experience: Fresh graduates with exceptional communication skills are welcome to apply. Minimum 6 months of experience in an outbound call center, BPO, international customer service, or lead generation campaign (UK/US markets) is highly preferred.</li><li>English Language Proficiency: Strong verbal and written English communication skills with a clear, neutral, or professional accent. Ability to confidently converse with native UK citizens over the phone.</li><li>Active Listening &amp; Screening: Ability to listen carefully to candidate responses, ask relevant screening questions, and identify whether a candidate meets the job criteria.</li><li>Basic Tech Skills: Familiarity with using computers, managing data in Excel/Google Sheets, and the ability to quickly learn how to operate a recruitment CRM.</li><li>Resilience &amp; Attitude: A positive attitude with a &quot;thick skin&quot; to handle phone rejections professionally and stay motivated throughout the shift.</li><li>Punctuality: Strong commitment to time management and regular attendance, with the flexibility to work afternoon/night shifts aligned with UK business hours.</li></ul>Key Competencies<ul><li>Candidate-focused approach</li><li>Professionalism and integrity</li><li>Attention to detail</li><li>Team collaboration</li><li>Commercial awareness</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you living in Lahore ?</li><li>Would you be able to work from our Jail Road office ?</li><li>Do you speak English fluently?</li><li>How many months/years of experience do you have in an outbound call center, international BPO, or telesales campaign (US/UK markets)?</li><li>Are you available to work from 1:00 PM to 10:00 PM shift?</li><li>Are you aware of the salary 35,000 - 40,000 a month ?</li></ul>Work Location: In person

Outbound Candidate Resourcer - UK Market

Explore 178+ Call center agent uk campaigns in Lahore this July. Find roles across top companies and apply now to boost your career.

178 call center agent uk campaigns jobs In Lahore

Call Center Agent (UK Campaigns)

Voice Campaign Specialist (Female)

Customer Service Representative

Female Call Center Agent (Night Shift)

Customer Success Specialist (US & UK Region)

Customer Success Specialist (US & UK Region)

Outbound Candidate Resourcer - UK Market