customer service representative

sales agent

arabic-operations executive (marketing agency)- bilingual Jobs in Qatar

automotive sales & customer service representative male arabic nationality Jobs in Qatar

call center agent

call center agent urdu hindi english

Spectrum Solution W.L L

Job description:We are seeking a Call Center Agent fluent in URDU/HINDI and ENGLISH to join our customer service team.Requirements:<ul><li>Fluent in ENGLISH and URDU/HINDI</li><li>Minimum 2 years of experience in customer service or call center</li><li>Must hold a valid QID</li><li>Ready to join immediately</li><li>Age below 35 years</li><li>Freelance or family visa required</li></ul>Salary &amp; Benefits:<ul><li>4500 FIXED salary + attractive commission</li></ul>Job Type: Full-timeInterested candidates, please apply immediatelySend your CVS on 77708191 with subject Call Center Agent (Hindi/Urdu &amp;English) .Work Location: In person

Call Center Agent (Urdu/Hindi & English)

Al Rayah Driving School

Job Title: Tele Sales Executive &ndash; Driving School Job Summary:The Tele Sales Executive is responsible for promoting driving school courses and services, converting inquiries into enrollments, and achieving monthly sales targets through outbound and inbound calls. The role requires strong communication skills, customer handling, and the ability to guide students through course options and registration process.Key Responsibilities:<ul><li>Make outbound calls to potential students and leads to promote driving license packages and training programs.</li><li>Explain driving course details, pricing, packages, test procedures, and requirements clearly to customers.</li><li>Convert inquiries into confirmed registrations/enrollments.</li><li>Follow up on pending leads and ensure maximum conversion rate.</li><li>Maintain accurate records of calls, leads, and sales in CRM or tracking system.</li><li>Coordinate with registration and operations teams for student onboarding.</li><li>Inform customers about promotions, discounts, and new offers.</li><li>Handle customer objections and provide proper solutions to close sales.</li><li>Achieve daily, weekly, and monthly sales and conversion targets.</li><li>Maintain professional communication in line with company standards and Qatar traffic authority guidelines.</li></ul>Requirements &amp; Qualifications:<ul><li>High school diploma or higher education preferred.</li><li>Previous experience in tele sales, call center, or education/driving school industry is an advantage.</li><li>Strong communication skills in English (Arabic is a strong advantage in Qatar).</li><li>Good persuasion and negotiation skills.</li><li>Ability to work under pressure and meet targets.</li><li>Basic computer knowledge and CRM handling experience.</li><li>Customer-focused attitude with problem-solving ability.</li></ul>Key Skills:<ul><li>Sales &amp; Lead Conversion</li><li>Customer Service</li><li>Communication (English/ Hindi/ Urdu/ Arabic)</li><li>Persuasion &amp; Closing Techniques</li><li>Target-Oriented Mindset</li><li>Time Management</li><li>Handling Objections</li></ul>Working Conditions:<ul><li>Office-based (Call Center environment)</li><li>Shift-based working hours (may include weekends depending on operations)</li><li>Incentive/commission-based performance structure</li><li>High-volume call handling environment</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Tele Sales Associate (Female Arabic Speaker)

We are seeking a Call Center Agent fluent in Tagalog and English to join our customer service team.Requirements:<ul><li>Fluent in ENGLISH and TAGALOG</li><li>Minimum 2 years of experience in customer service or call center</li><li>Must hold a valid QID</li><li>Ready to join immediately</li><li>Age below 35 years</li><li>Freelance or family visa required only.</li></ul>Job Type: Full-timeInterested candidates, please apply immediately! CVS ON 77708191/50473388. with subject TAGALOG SPEAKER.Work Location: In person

Customer Service Representative (Tagalog/ English)

Ahmed Al Maghribi Perfumes

Ahmed Al Maghribi Perfumes, founded over 25 years ago by Mr. Kafeel Ahmed, has blossomed into one of the region&rsquo;s favorite perfume houses. We craft unique fragrances that blend traditional Arabic favorites like oud and musk with contemporary creations for every occasion. Our dedication to community and personalization ensures each scent resonates deeply with individual preferences. Rooted in family values, we emphasize collaboration and authenticity, reflecting our commitment to quality and heritage in every perfume. With Ahmed Al Maghribi Perfumes, fragrance is an enduring experience.Role OverviewWe are looking for a dynamic and customer-focused Sales Associate to join our team in Doha. In this role, you will be responsible for providing exceptional customer service, achieving sales targets, maintaining product displays, and ensuring a seamless shopping experience for every client. You will also support online order processing and assist with daily store and eCommerce operations as needed.This position is ideal for a motivated individual with strong interpersonal skills and a passion for retail and luxury products.Key Responsibilities<ul><li>Greet, assist, and engage customers to deliver outstanding in-store and online service.</li><li>Drive sales by understanding customer needs and recommending suitable products.</li><li>Process sales transactions accurately, prepare invoices, and handle payment procedures.</li><li>Support online sales channels (Talabat, Snoonu, Rafeeq, Ahmed Perfumes website) by managing customer inquiries and order fulfillment.</li><li>Ensure product displays, shelves, and promotional areas are organized and visually appealing.</li><li>Maintain up-to-date knowledge of product features and promotions to enhance the customer experience.</li><li>Handle customer inquiries, concerns, and returns promptly and professionally.</li><li>Collaborate with team members and management to meet daily and monthly sales goals.</li><li>Assist in tracking stock levels, monitoring product availability, and coordinating with inventory teams.</li><li>Prepare regular sales and performance reports as required.</li></ul>Qualifications<ul><li>Proven experience in sales or customer service, preferably in retail or eCommerce.</li><li>Excellent communication and interpersonal skills with a customer-oriented mindset.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with POS systems and basic sales reporting tools.</li><li>Knowledge of eCommerce platforms (Talabat, Snoonu, Rafeeq) is an advantage.</li><li>Previous experience in the perfume, cosmetics, or luxury retail industry is a plus.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred but not mandatory.</li><li>Language Skills: Proficiency in Arabic, English, Malayalam, Urdu, and Hindi is highly preferred.</li></ul>Job Types: Full-time, PermanentPay: From QAR1,500.00 per monthWork Location: In person

Sales Associate

Starlink Qatar

<div>
 
 The
 
 Bilingual Team Leader
 
 will be responsible for overseeing the daily operations and performance of customer service teams across multiple retail and service projects. This role involves managing a team of bilingual agents to ensure high productivity, quality of service, and adherence to established KPIs. The Team Leader acts as the bridge between management and the frontline, driving excellence in both
 
 Arabic and English
 
 communications.
 
 
 
 
 
 
 Accountability &amp; Responsibilities of Role:
 
 
 <ul>
 <li>
 
 Performance Management:
 
 Monitor real-time service levels and team performance to ensure all KPIs (AHT, CSAT, NPS, and FCR) are consistently met or exceeded.
 </li>
 <li>
 
 Quality Assurance:
 
 Conduct monthly call monitoring and evaluations. Provide constructive feedback and coaching to agents to improve communication skills and technical accuracy.
 </li>
 <li>
 
 Team Leadership:
 
 Lead, motivate, and mentor a team of bilingual agents. Handle escalated customer issues that require senior-level intervention.
 </li>
 <li>
 
 Operational Reporting:
 
 Prepare and present daily, weekly, and monthly performance reports for management, highlighting trends and areas for improvement.
 </li>
 <li>
 
 Roster &amp; Attendance:
 
 Manage team schedules, attendance, and shift rotations to ensure optimal staffing levels at all times.
 </li>
 <li>
 
 Process Improvement:
 
 Identify bottlenecks in the workflow and suggest process enhancements to improve the overall customer journey and agent efficiency.
 </li>
 </ul>
 
 
 
 
 
 Position Requirements:
 
 
 
 
 Education Background:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration
 
 ,
 
 Communications
 
 , or a related field.
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 
 Language Proficiency:
 
 Full professional fluency in
 
 Arabic and English
 
 (verbal and written).
 </li>
 <li>
 
 Experience:
 
 Minimum 3&ndash;5 years in a call center environment.
 </li>
 <li>
 
 Leadership Skills:
 
 Proven ability to manage a team, resolve conflicts, and drive engagement.
 </li>
 <li>
 
 Analytical Ability:
 
 Strong skills in data analysis and reporting; proficient in Excel and call center management software (CMS).
 </li>
 <li>
 
 Communication:
 
 Exceptional interpersonal skills with the ability to communicate effectively with stakeholders at all levels.
 </li>
 <li>
 
 Problem-Solving:
 
 Ability to think on your feet and make quick, informed decisions in a high-pressure environment.
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Schedule:
 
 
 <ul>
 <li>
 Hybrid/Remote options available based on location.
 </li>
 <li>
 Rotational shifts including weekends or holidays, as needed.
 </li>
 <li>
 Ability to manage multiple projects/processes simultaneously.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 
 Networking &amp; Influencing Collaboratively:
 
 Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.
 </li>
 <li>
 
 Delivering Results &amp; Fostering Ownership:
 
 Drive for improving business results and attaining higher levels of performance.
 </li>
 <li>
 
 Building Customer Value:
 
 Gaining insights into internal and/or external customers&rsquo; experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.
 </li>
 </ul>
</div>

Team Leader (Bilingual)

AVERDA ENVIRONMENTAL SERVICES QATAR

#WeAreAverdaAbout UsAverda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialized range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major cities and household names in a wide range of sectors including oil &amp; gas, automotive, retail and hospitality.Founded in 1964 and headquartered in Dubai, Averda increasingly focuses on providing sustainable solutions which extract value from waste, reducing use of the planet&rsquo;s limited natural resources and driving the circular economy. The company&rsquo;s portfolio of services ranges from collecting bins and cleaning city streets to sorting, composting, recycling and disposing of household waste as well as safely managing highly regulated hazardous waste streams including medical waste and dangerous chemicals. Recent investments have further developed the company&rsquo;s waste treatment capabilities, with the goal of providing circular recovery options in all markets.The company currently employs over 10,000 people worldwide, helping to provide secure employment amongst the communities it serves. Protection of environmental and human health is the company&rsquo;s highest priority, and it operates in full compliance with international standards for quality control wherever it operates, currently: UAE, Saudi Arabia, Oman, Qatar, Morocco, South Africa, Congo and India.Our MissionTo treat, recover and recycle more than 80% of the waste that flows through our fleet and facilities using innovative sustainable solutions that satisfy our customers&rsquo; needs.For over 30 years, we&rsquo;ve taken pride in keeping cities, communities, and the environment clean and sanitary. But today we go far beyond just cleaning. We provide a full end-to-end service for our clients across developing and emerging economies who, like us, care about what happens to their waste. Together, we find solutions which recover or unlock the value in materials others call &lsquo;waste&rsquo;. We use the latest technology and our best creative minds to solve environmental problems and ensure we leave a cleaner and more sustainable world for our children.Our ValuesDeliver. Care. InspireOur values remain the same as the day we were founded - deliver, care and inspire. We deliver for our clients. We care for our planet and our people. We inspire others through our actions.Our VisionOur world without waste.We share a vision of a world where materials are not merely discarded, but are reused, recycled, and recovered. A world without waste.Role SummaryThe role is responsible for supporting business growth by identifying and engaging potential customers, facilitating sales processes, and ensuring accurate and timely documentation within Salesforce. This includes conducting market research, qualifying leads, coordinating with senior sales executives to issue quotations, and scheduling client meetings. The role also involves managing customer databases, processing contracts, and completing vendor registrations and customer master data. If you bring a strong track record in lead qualification, customer engagement, and sales, we&rsquo;d love to hear from you. Apply now!Key Responsibilities:&middot; Identify and reach out to target customers to generate new business opportunities.&middot; Promptly prepare and issue quotations for prospective clients in coordination with Senior Sales Executives and/or the Sales Manager.&middot; Conduct client site visits to assess needs and understand service requirements.&middot; Gather and analyze market intelligence and customer data based on targeted sectors or geographic areas.&middot; Manage and review sales data and leads through Salesforce.&middot; Qualify leads through outbound calls and follow-up with inbound and hot leads.&middot; Schedule meetings for qualified prospects with Senior Sales Executives or the Sales Manager.&middot; Maintain and update the customer database to ensure accuracy and relevance.&middot; Prepare and upload signed contracts, purchase orders, and complete customer master data entries in Salesforce.&middot; Assist with vendor registration processes as required.&middot; Ensure adherence to all health, safety, and environmental (HSE) procedures and standards.&middot; Proactively report any risks, incidents, or unsafe conditions to the appropriate personnel.&middot; Continuously assess and report operational risks within the area of responsibility.Qualifications/Requirements&middot; Bachelor of Business Administration in Related Field&middot; Valid Qatar Driving License &ndash; Light Vehicle&middot; Proficient in MS Office Suite 2017 (Outlook, Word, Excel, Visio and PowerPoint)&middot; Salesforce or other similar CRM systems&middot; Basic Sales Admin &amp; Reporting Skills&middot; Physical Demands: Walking/Standing, Outdoor Exposure, and DrivingKnowledge&middot; Customer Focus&middot; Geographical Familiarity&middot; Waste Management Services &amp; Industry&middot; Vendor Registration &amp; Contract Processing&middot; Risk Identification &amp; Reporting&middot; Market Intelligence&middot; Language Proficiencyo English (Fluent)o Hindi/Urdu (Fluent)o Arabic (Advantageous)Experience&middot; Minimum of 3-4 years&rsquo; experience in customer facing role within Qatar or GCC RegionIf you think you have what it takes to make the world a cleaner place, if you can see value where others see waste and if you aren&rsquo;t afraid of a challenge, why not start your journey with us today. Averda welcomes candidates from all backgrounds, actively promotes diversity in the workforce, and is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.Important Note: Please do not apply if you do not have any experience within the waste management or facility management industry.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*Job Types: Full-time, PermanentWork Location: In person

Sales Executive

Land Laboratories

Mannai Corporation QPSC, based in Doha, Qatar, is a diversified company offering a broad range of products and services. We are the authorized automotive distributor representing globally renowned brands like GMC, Cadillac, BYD, Subaru, and JAC. Our commitment is to provide exceptional service, innovative solutions, and high-quality vehicles to meet the diverse needs of our customers. We believe in &quot;The Mannai Way,&quot; promoting excellence in every aspect of our business to deliver value to our clients, stakeholders, and the community.Job Title: Parts Advisor (Outdoor)Location: Doha, Qatar Company: Mannai Corporation &ndash; Automotive DivisionJob SummaryWe are seeking a proactive and results-driven Parts Advisor to join our Automotive team. This role is unique as it combines traditional parts counter expertise with active field sales.Key Responsibilities<ul><li>Visit external clients, workshops, and fleet owners to promote and sell automotive spare parts.</li><li>Build and maintain strong rapport with new and existing B2B customers to ensure Mannai is their preferred parts supplier.</li><li>Maintain accurate records of sales visits, customer feedback, and daily sales targets.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience as a Parts Advisor or Parts Sales Executive within the automotive industry.</li><li>Proven ability to conduct outdoor sales visits and negotiate with clients.</li><li>Strong understanding of automotive components and spare parts systems.</li><li>Must possess a valid Qatar Driving License.</li><li>Good Communication skills in English and Hindi.</li><li>Proficient in MS Office.</li></ul>Join our team and be part of a company that values growth, professionalism, and a commitment to excellence. We offer opportunities for career development and the chance to work with globally recognized automotive brandsJob Type: Full-timeApplication Question(s):<ul><li>Do you have Qatari Driving License?</li></ul>Experience:<ul><li>Parts Advisor within the automotive industry.: 2 years (Required)</li></ul>Language:<ul><li>English &amp; Hindi (Required)</li></ul>Work Location: In person

Part Advisor (Outdoor)

Explore 1367+ Call center agent urdu hindi english in Qatar this May. Find roles across top companies and apply now to boost your career.