customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

truck dispatcher

call center agent

call center agent - us trucking Jobs in Lahore

call center agent - us trucking

call center agent us trucking

Astral Logistics Solutions

Role DescriptionThis is a full-time on-site role for a Truck Dispatch Sales Agent. The Truck Dispatcher will be responsible for coordinating and scheduling trucking activities, communicating with drivers and clients, tracking shipments, and ensuring timely deliveries. Additionally, the agent will handle administrative tasks and maintain accurate records.You must have following qualities:<ul><li>Capable of capturing customer attention and satisfaction.</li><li>Time management and duty adherence.</li><li>Use of professional, positive language.</li></ul>NO REMOTE JOBS AVAILABLESalary Structure<ul><li>Experienced Agents: 40k to 60k basic salary (depending on your previous experience)</li></ul>Skills<ul><li>They need to have excellent communication and negotiation skills.</li><li>Patience.</li><li>Problem Solver.</li><li>Ability to prioritize task and management.</li></ul>Qualifications<ul><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and prioritize efficiently</li><li>Knowledge of transportation logistics and supply chain management</li><li>Proficiency in using dispatch software and GPS systems</li><li>Strong problem-solving skills and attention to detail</li><li>Experience in the trucking or logistics industry is a plus</li><li>High school diploma or equivalent; additional certifications are a bonus</li></ul>Job Types: Full-time, FresherPay: From Rs45,000.00 per monthExperience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Agent - US Trucking

Otto DISPATCH

Job Title: Outbound Call Agent (Trucking &amp; Logistics)Job SummaryWe are seeking a high-energy, resilient Outbound Call Agent to join our logistics team. In this role, you will be the primary voice of the company, proactively reaching out to either potential clients (shippers) to secure new business or to carriers to negotiate and book freight loads. You will thrive in a fast-paced environment where quick thinking and strong negotiation skills are the keys to success.Key Responsibilities<ul><li>Proactive Outreach: Conduct 60+ outbound calls daily to prospective shippers, owner-operators, or carrier partners.</li><li>Lead Generation: Research and identify new business opportunities through load boards (DAT, Truckstop), CRM databases, and cold outreach.</li><li>Negotiation: Negotiate freight rates and contract terms to ensure maximum profitability while maintaining competitive pricing.</li><li>Carrier/Client Retention: Build and maintain long-term relationships by providing exceptional service and consistent follow-ups.</li><li>Load Matching: (If Dispatch-focused) Match available trucks with profitable loads to minimize &quot;deadhead&quot; miles and maximize fleet utilization.</li><li>Data Management: Accurately update the Transportation Management System (TMS) and CRM with call notes, contact info, and shipment status.</li><li>Problem Solving: Proactively call drivers or clients to resolve transit delays, equipment issues, or scheduling conflicts.</li></ul>Required Skills &amp; Qualifications<ul><li>Communication: Exceptional verbal and written English; ability to &quot;smile through the phone&quot; and handle difficult personalities.</li><li>Industry Knowledge: Basic understanding of trucking terminology (FTL/LTL, Reefer, Flatbed, ELD, HOS).</li><li>Tech Savvy: Proficiency in Microsoft Office and experience using a TMS or CRM (e.g., Salesforce, Hubspot).</li><li>Resilience: High tolerance for rejection and the ability to stay motivated in a high-pressure, goal-oriented environment.</li><li>Negotiation: Proven ability to persuade and close deals; prior experience in sales or collections is a plus.</li><li>Education: High school diploma required; Associate&rsquo;s or Bachelor&rsquo;s degree in Logistics or Business preferred.</li></ul>Performance Metrics (KPIs)<ul><li>Call Volume: Average number of outbound calls per shift.</li><li>Conversion Rate: Percentage of calls that lead to a booked load or a qualified lead.</li><li>Profit Margin: Average margin maintained per load/contract.</li><li>Customer Satisfaction: Ratings based on follow-up and reliability.</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Dispatch trucking CALL AGENT

ON DEMAND ENTERPRISES

We are hiring energetic and confident individuals who want to start or grow their career in the U.S. trucking and logistics industry. This role is ideal for fresh candidates or individuals with basic sales or call center experience who are willing to learn and grow in a performance-based environment. You will be responsible for finding and onboarding U.S.-based truck owner-operators and trucking companies and helping them connect with our professional dispatch services. Job Responsibilities Contact and onboard truck owner-operators and small trucking companies in the U.S. Generate leads through calls, social media, online platforms, and referrals. Explain company dispatch services, benefits, and pricing to potential clients. Build long-term professional relationships with carriers. Maintain daily call records and update lead data in CRM or tracking systems. Coordinate with dispatch team for smooth client onboarding. Achieve daily, weekly, and monthly sales targets. Follow company sales scripts, SOPs, and communication standards. Ideal Candidate Profile Fresh candidates are welcome, but sales or call center experience will be a plus. Strong English speaking and communication skills (Mandatory). Confident personality with good convincing and negotiation skills. Basic understanding of U.S. trucking or dispatch industry is preferred (Training will be provided). Ability to work during U.S. business hours / night shift (Pakistan Time). Must be punctual, disciplined, and target-driven. Basic computer knowledge and ability to learn CRM and load boards. This Job is Best For Candidates Who Want to build a long-term career in logistics and freight dispatch. Are comfortable working in night shift. Are serious about performance-based growth and income. Can handle rejection and stay consistent with calling and follow-ups. Are looking for a professional office environment with structured training. Compensation &amp; Growth Basic Salary: Market Competitive (Based on skills &amp; experience) Attractive Commission Structure Performance-Based Bonuses Training &amp; Career Growth Opportunities Professional and Growth-Oriented Work Environment Important Screening Requirements (Read Carefully Before Applying) To ensure serious and quality applicants, candidates must: Have strong spoken English (interview will be conducted in English). Be comfortable with outbound cold calling. Be available to work night shift regularly. Be willing to work on performance targets and KPIs. Have basic understanding of professional workplace discipline and attendance. Candidates applying only for temporary or short-term work are discouraged. Location Lahore (On-Site Position) Application Process Only shortlisted candidates who meet communication and professionalism standards will be contacted for interview and assessment.Job Types: Full-time, Internship, Fresher Contract length: 3 monthsPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representative

Analytica-data

We are seeking a motivated and results-driven Sales Agent to promote and sell truck dispatch services to owner-operators and trucking companies. The Sales Agent will be responsible for generating leads, building client relationships, explaining dispatch services, and closing sales to help grow the company&rsquo;s customer base.Key Responsibilities&middot; Identify and prospect new clients, including owner-operators and fleet owners&middot; Present and explain truck dispatch services, pricing, and benefits clearly to potential clients&middot; Generate leads through cold calling, email outreach, social media, and referrals&middot; Build and maintain strong relationships with new and existing clients&middot; Understand client needs and recommend suitable dispatch service packages&middot; Follow up with prospects to close sales and onboard new clients&middot; Maintain accurate records of leads, sales activities, and client information&middot; Collaborate with dispatch and operations teams to ensure smooth client onboarding&middot; Meet or exceed monthly and quarterly sales targets&middot; Stay informed about trucking industry trends and competitorsRequired Skills and Qualifications&middot; Proven experience in sales, telemarketing, or customer acquisition (dispatch or logistics experience is a plus)&middot; Strong communication, negotiation, and persuasion skills&middot; Ability to explain services in a clear and professional manner&middot; Self-motivated, goal-oriented, and able to work independently&middot; Comfortable making outbound calls and follow-ups&middot; Basic computer skills (CRM systems, email, spreadsheets)&middot; Knowledge of the trucking and logistics industry is an advantagePreferred Qualifications&middot; Experience selling truck dispatch, freight brokerage, or logistics services&middot; Existing contacts in the trucking industry&middot; Familiarity with owner-operator business needsCompensation and Benefits&middot; Competitive commission-based or base + commission pay structure&middot; Performance bonuses and incentives&middot; Opportunities for career growth and advancementJob Type: Full-timeWork Location: In person

Customer Support & Sales

The Design Logic

Sales Agent &ndash;Night Shift (USA Campaign | Fresh &amp; Experienced)Company: The Logic Design Location: 530-A, Faisal Town, Near Jinnah Hospital, Lahore Job Type: Full-time | On-site Shift Timing: 6:00 PM &ndash; 3:00 AM (Monday to Friday) Weekends: Fixed OffHow to Apply &ndash; Quick &amp; Easy WhatsApp: 0301-9458063 - Subject Line: Call Center Agent &ndash; Night ShiftJob Overview The Logic Design is hiring motivated and confident Call Center Agents for a US-based B2B outbound sales campaign. This is an excellent opportunity for fresh graduates and experienced professionals who want to build a strong career in international call center sales and digital marketing.If you have excellent English communication skills, enjoy talking to international clients, and want high earning potential with commissions, apply now!Key Responsibilities<ul><li>Make outbound sales calls to US-based B2B clients</li><li>Promote digital marketing &amp; SEO services</li><li>Identify customer needs and generate qualified leads &amp; sales</li><li>Maintain accurate call records and follow-up notes</li><li>Meet daily and monthly performance targets</li></ul>Eligibility Criteria / Requirements<ul><li>Excellent English communication skills (mandatory)</li><li>Freshers &amp; experienced candidates are welcome</li><li>Confident, energetic, and target-driven mindset</li><li>Basic computer and CRM knowledge</li><li>Willing to work in night shift (7 PM &ndash; 4 AM)</li></ul>Why Join The Logic Design? (Perks &amp; Benefits)<ul><li>Attractive commission-based incentives</li><li>Cash rewards on new sales achievements</li><li>Subsidized dinner during shift</li><li>Annual Paid Time Off (PTO)</li><li>Professional training &amp; career growth</li><li>Supportive, friendly, and performance-driven environment</li><li>Fixed schedule with weekends off</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in a night shift (7 PM &ndash; 4 AM)?</li><li>Do you have good English communication skills?</li><li>Do you have any previous call center or sales experience? (If yes, mention duration)</li></ul>Work Location: In person

Sales Agent –Night Shift (USA Campaign | Fresh & Experienced)

BM Global

A Truck Dispatch Sales Agent (or Sales Representative) is responsible for acquiring new trucking clients (owner-operators or small fleets) by cold calling, promoting dispatch services, and closing deals. Work in fast-paced, night-shift environments, utilizing CRM tools, handling client negotiations, and building lasting relationships, typically for US-based logistics, with compensation including a base salary and commission.Key Responsibilities<ul><li>Business Development: Conduct cold calls and follow up with potential trucking company clients to promote dispatch services.</li><li>Sales Closing: Clearly explain service benefits, handle objections, and secure signed agreements with new carriers.</li><li>Client Onboarding: Manage the initial setup of new carriers, ensuring all required documentation is collected and accurate.</li><li>Relationship Management: Maintain ongoing communication with clients to ensure satisfaction, retention, and high service usage.</li><li>Target Achievement: Meet or exceed weekly and monthly sales targets for new client acquisitions and revenue generation.</li><li>Administrative Accuracy: Keep detailed, up-to-date records in CRM systems.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Proven experience in sales, telemarketing, or customer service, preferably in the logistics or transportation industry.</li><li>Communication: Exceptional English communication skills (verbal and written).</li><li>Negotiation: Strong persuasion and negotiation skills to handle rate negotiations and service agreements.</li><li>Technical Skills: Familiarity with CRM software, Microsoft Office, and basic internet research tools.</li><li>Flexibility: Ability to work night shifts to align with US time zones.</li><li>Industry Knowledge: Basic knowledge of truck types, load boards, and US logistics market operations is advantageous.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Agent Trucking Campaign (Truck Dispatcher)

Transit Dispatch

Job Title: Sales Agents / Truck Dispatchers Company: Transit Dispatch Location: Bahria town sector E quaid block plaza no 51 apartment no 502About Us: Transit Dispatch is a growing company providing truck dispatching services that ensure the timely and efficient transportation of freight across the country. We are seeking motivated and experienced Sales Agents and Truck Dispatchers to join our team and help us expand our client base while maintaining excellent dispatch operations.Job Responsibilities:For Sales Agents:<ul><li>Identify and pursue potential clients needing dispatch services.</li><li>Build and maintain relationships with trucking companies and drivers.</li><li>Present and promote company services to new clients.</li><li>Meet and exceed sales targets by closing new business deals.</li><li>Provide clients with quotes, negotiate contracts, and finalize agreements.</li></ul>For Truck Dispatchers:<ul><li>Coordinate and manage truck drivers to ensure timely pickups and deliveries.</li><li>Communicate effectively with drivers, brokers, and clients to address any issues.</li><li>Use dispatch software to plan routes, schedule loads, and track shipments.</li><li>Negotiate rates with brokers to ensure maximum profitability.</li><li>Monitor compliance with regulations and safety standards.</li><li>Ensure proper documentation of dispatch operations.</li></ul>Qualifications:<ul><li>Proven experience as a sales agent, dispatcher, or in a related logistics field.</li><li>Strong communication and negotiation skills.</li><li>Knowledge of the trucking industry and dispatch procedures.</li><li>Ability to multitask in a fast-paced environment.</li><li>Familiarity with dispatch software (preferred but not required).</li><li>Strong organizational and time-management skills.</li></ul>What We Offer:<ul><li>Competitive salary or commission-based compensation (depending on the role).</li><li>Opportunities for career growth within a fast-growing company.</li><li>A supportive and collaborative work environment.</li><li>Flexible working conditions (Remote options available).</li></ul>How to Apply: If you are a motivated individual looking for an exciting opportunity in the logistics industry, send your resume and cover letter to info@transitdispatch.com or apply directly through Indeed.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Truck Dispatch/ Sales Agent

Explore 456+ Call center agent us trucking in Lahore this February. Find roles across top companies and apply now to boost your career.