customer support executive

billing specialist

call center agent

call center agents – freshers welcome Jobs in Karachi

call center agents – freshers welcome

call center executives / customer service representatives Jobs in Karachi

call center consultant

Telemarketing

The CSR will be responsible for managing customer inquiries, resolving issues, and providing information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer concerns professionally.Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-FRESH CANDIDATES

360 Bpo Solutions

The RoleThe duties of Customer Service Representative include identifying customers&rsquo; needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.Requirements<ul><li>Must have at least Six months of experience in a US-based Call Center</li><li>Excellent verbal communication skills</li><li>Excellent customer service skills</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures</li><li>Ability to communicate professionally with irate customers.</li><li>Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM</li></ul>Benefits<ul><li>Make Upto 100,000</li><li>40,000 basic salary + 5k Fuel Allowance + 10k Attendance Bonus +</li><li>Per Lead Incentives</li><li>Monthly Bonus</li><li>Free Transport for Females</li></ul>Shift Timings :<ul><li>6pm to 3am</li><li>Mon - Fri</li></ul>Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi Whatsapp: +92-311-786-5360 Tel:021-35862360 021-35872360Job Type: Full-timePay: Rs45,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Must have at least Six months of experience in a US-based call center.</li></ul>Work Location: In person

Experienced US-Based Call Center Representatives

The Talenters

Location: Park Avenue, 1st Floor, Suite 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiSalary: PKR 40,000 - 70,000 + CommissionsEarn Upton 100kWe are looking for highly motivated individuals with excellent English communication skills to join our call center team. If you have prior experience in a call center, that's a plus, but fresh candidates with strong communication skills are also encouraged to apply.Why Join Us?<ul><li>5-day work week (Saturday &amp; Sunday off)</li><li>Convenient shift timings for students (6 PM - 1 AM)</li><li>Competitive salary and performance-based incentives</li><li>Opportunities for growth and career advancement</li><li>A supportive and friendly work environment</li><li>Attractive incentive structure</li></ul>Key Responsibilities:<ul><li>Quickly master and recall scripts for our services during calls.</li><li>Foster enduring customer relationships by exceeding expectations in customer engagement.</li><li>Proactively generate sales leads and adeptly manage the sales pipeline.</li></ul>Ready to Apply?<ul><li>Send your updated CV via WhatsApp to +92 3493613193.</li><li>Alternatively, walk in for an interview between 5:00 PM and 07:00 PM.</li></ul>Take the first step towards an exciting and rewarding career with Outwerk Solutions. We look forward to welcoming you on board!Job Types: Full-time, Part-timeJob Types: Full-time, Part-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Executives- Multiple Vacancies | Part time/ Full time

SmartHub Innovations

Are you a student or a motivated young woman looking to gain professional experience and financial independence? SH Innovations is looking for talented female Call Center Agents to join our supportive and growing team!Why Join SH Innovations?<ul><li>Safe &amp; Inclusive Environment: Join a dynamic workplace that values growth, respect, and professional development.</li><li>No Experience Needed: We provide full, hands-on training&mdash;perfect for students and those entering the workforce for the first time.</li><li>Competitive Pay: Secure a Fixed Salary plus attractive Commissions to help you reach your financial goals.</li><li>Skill Building: Enhance your communication and confidence by working directly with International Clients.</li></ul>Flexible Shifts &amp; RequirementsOur 6-hour shifts are designed to help you balance your studies or personal commitments:<ul><li>Evening Shift: 06:00 PM &ndash; 12:00 AM</li><li>Night Shift: 12:00 AM &ndash; 06:00 AM</li><li>Age Range: 16 to 30 years</li></ul>Location: 302, 3rd Floor, AG Trade Center, Plot No. C-2, Adjacent to Red Apple, Block 14, Gulistan-e-Johar, Karachi.Start Your Career Today!Take charge of your professional journey in a role that rewards your dedication.WhatsApp your CV to: +92 316 3543646Apply now and become a vital part of the SH Innovations team!Pay: Up to Rs50,000.00 per hourWork Location: In person

Call Center Opportunities for Women

Are you looking to kickstart your professional journey in a high-energy environment? SH Innovations is hiring motivated individuals to join us as Call Center Agents. Whether you are a student balancing studies or a fresh graduate looking for your first big break, we have a desk waiting for you!Why SH Innovations?<ul><li>Entry-Level Friendly: No prior experience? We provide comprehensive training to ensure your success.</li><li>Rewarding Pay: Enjoy a reliable Fixed Salary plus an uncapped Commission structure.</li><li>Global Exposure: Gain experience working with international markets and diverse clients.</li><li>Career Advancement: We don't just offer a job; we offer a path for long-term professional growth.</li><li>Student-Centric: Ideal schedules for students and fresh graduates looking to build their resumes.</li></ul>Shift Options &amp; RequirementsWe offer flexible 6-hour shifts to fit your lifestyle:<ul><li>Evening Shift: 06:00 PM &ndash; 12:00 AM</li><li>Night Shift: 12:00 AM &ndash; 06:00 AM</li><li>Eligibility: Open to candidates aged 16 to 30.</li></ul>LocationSH Innovations 302, 3rd Floor, AG Trade Center, Plot No. C-2, (Adjacent to Red Apple), Block 14, Gulistan-e-Johar, Karachi.Ready to Apply?Take the first step toward a brighter future today!WhatsApp your CV to: +92 316 3543646Join a fast-growing team where your potential meets opportunity!Pay: Up to Rs50,000.00 per hourWork Location: In person

Call Center Opportunities for Freshers & Students

Ace Marketing

Position: CSR Vacancies: Only 10 positions availableSalary: PKR 35,000 &ndash; 40,000 per month (including commission) Location: Gulistan-e-Johar, KarachiEligibility Criteria:<ul><li>Qualification: O / A Levels or Intermediate</li><li>Female candidates are strongly encouraged to apply</li><li>Fresh and experienced candidates are welcome</li><li>Training will be provided to fresh candidates</li></ul>Job Requirements:<ul><li>Excellent English communication skills</li><li>Ability to work night shifts</li><li>Strong leadership potential</li><li>Punctual, hardworking, and self-motivated</li></ul>What We Offer:<ul><li>Competitive basic salary with an excellent commission structure</li><li>Professional, career-oriented work environment</li><li>Friendly, supportive, and motivational workplace</li><li>Opportunity to grow with a well-established organization</li><li>Pick &amp; drop is available for female staff</li></ul>Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan e Johar, Karachi.</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Center Representatives- Day/ Night Shifts

Datamatics Global Services Ltd

<div>Job Title: Utility Industry Consultant (Domain SME) 
Location: Hybrid 
Employment Type: Contract 
Experience Level: Senior (7+ years in Utilities) 
 
Role Overview 
We are seeking a specialized Utility Industry Consultant to act as the bridge between business stakeholders (Operations, Finance, Asset Management) and the technical development team. The primary mission is to identify, define, and operationalize high-value Key Performance Indicators (KPIs) specific to the utility sector. 
Unlike a standard data analyst, this candidate must understand why certain metrics matter (regulatory, safety, reliability) and translate that logic into precise business rules for developers. 
 
Key Responsibilities<ul><li>
Identify high-value utility KPIs (reliability, operational, financial, customer, grid modernization) through stakeholder workshops.</li><li>
Define business rules for each KPI: numerators/denominators, filters (e.g., exclude major events), temporal logic, and aggregation hierarchies.</li><li>
Translate rules into technical specs (pseudo-code, decision tables, mapping docs) for data engineers and BI developers.</li><li>
Validate KPI logic by reviewing testing outputs, and leading UAT with utility subject matter experts.</li><li>
Document KPI dictionary and support change management / internal training.</li></ul>
Required Qualifications 
Domain Expertise<ul><li>
7+ years working in or consulting for Electric, Gas, or Water utilities.</li><li>
Deep understanding of utility data sources: SCADA, ADMS/OMS, GIS, CIS, EAM (Maximo/SAP), Smart Meters (AMI) .</li><li>
Fluency in utility regulatory frameworks (NERC CIP, FERC, RTO/ISO market rules, or local PUC standards).</li></ul>
KPI &amp; Analytical Skills<ul><li>
Proven track record of defining operational KPIs for:<ul><li>
Reliability (SAIDI, SAIFI, CAIDI, MAIFI)</li><li>
Operational Excellence (Crew ETA accuracy, First-time fix rate)</li><li>
Customer (Average speed to answer, Call abandonment rate)</li><li>
Financial (Bad debt %, Rate case metrics)</li><li>
Grid Modernization (DER hosting capacity utilization, Volt/VAR optimization success).</li></ul></li><li>
Ability to differentiate between a &quot;lagging&quot; and &quot;leading&quot; indicator for utilities.</li><li>
Experience writing detailed Business Rules Documents (BRDs) or User Stories (e.g., &quot;Given, When, Then&quot; formats).</li></ul> 

Soft Skills<ul><li>
Exceptional facilitation skills to mediate between a lineman (field) and a data architect (IT).</li><li>
Conflict resolution: &quot;Why doesn't the KPI match my spreadsheet?&quot; scenarios are common.</li></ul>
Nice to Have (Differentiators)<ul><li>
Experience with Utility-specific BI tools (e.g., OSIsoft PI Vision, GE Digital APM, Oracle Utilities Opower).</li><li>
Knowledge of ISO 55000 (Asset Management) or WEF (Water) standards.</li><li>
Previous role as a Utility Data Steward or Business Analyst in a large IOU (Investor-Owned Utility) or Co-op.</li></ul>
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Utility Industry Consultant

Explore 214+ Call center consultant in Karachi this May. Find roles across top companies and apply now to boost your career.