channel sales manager

customer service executive Jobs in Farwaniya

customer service executive

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International Group of Aamina

Call Center Representative Job DescriptionJob SummaryWe are seeking a motivated and customer-focused Call Center Representative to handle inbound and/or outbound calls. The ideal candidate will provide excellent customer service, resolve issues efficiently, and maintain a positive brand image through every interaction.Key Responsibilities<ul><li>Answer inbound calls and/or make outbound calls to customers</li><li>Provide accurate information about products, services, or policies</li><li>Resolve customer inquiries, complaints, and issues in a timely manner</li><li>Document customer interactions and update records in the system</li><li>Meet or exceed performance metrics such as call quality, resolution time, and customer satisfaction</li><li>Escalate complex issues to supervisors when necessary</li><li>Follow company procedures, scripts, and compliance guidelines</li><li>Maintain a professional and courteous tone at all times</li></ul>Requirements<ul><li>Female candidate only</li><li>Fluent in English &amp; Arabic (spoken)</li><li>Visa 18 (Normal)</li><li>Good communication skills</li><li>Basic computer knowledge</li><li>Sales or call center experience is a plus</li><li>Provide information about products/services and answer inquiries</li><li>Maintain accurate customer records</li><li>Support the sales team to improve conversions</li><li>immediate joiner only</li></ul>Job Type: Full-timePay: KD300.000 - KD400.000 per month

OurShopee.com

We are looking for an enthusiastic and target-driven Tele Sales Executive to join our sales team in Kuwait. The ideal candidate will be responsible for generating sales through outbound calls, building strong customer relationships, and achieving monthly sales targets while maintaining high customer satisfaction.Key Responsibilities:<ul><li>Make outbound calls to prospective and existing customers to promote company products and services</li><li>Explain product features, pricing, and benefits clearly and professionally</li><li>Identify customer needs and recommend suitable solutions</li><li>Maintain accurate records of calls, leads, follow-ups, and sales in CRM systems</li><li>Handle customer queries, objections, and complaints in a polite and effective manner</li><li>Follow up on leads and ensure timely closure of sales</li></ul>Requirements &amp; Qualifications:<ul><li>Proven experience as a Tele Sales Executive, Call Center Agent, or similar role (preferred)</li><li>Strong communication and negotiation skills</li><li>Fluency in English is mandatory: Arabic is an added advantage</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Positive attitude, confidence, and customer-focused approach</li></ul>Preferred Skills:<ul><li>Strong persuasion and closing skills</li><li>Good time management and follow-up skills</li></ul>Job Type: Full-timePay: KD250.000 - KD350.000 per month

Telesales Executive

Alghanim INDUSTRIES

Date: 12 Jan 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high level of customer satisfaction.
 Job Responsibilities
 Support and provide superior service via phones.
 
<ul>
<li>Use questioning and listening skills that support effective telephone communication.</li>
<li>Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.</li>
<li>Understand the impact of attitude in handling calls professionally.</li>
<li>Effectively deal with job stress, angry callers, and upset customers.</li>
<li>Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.</li>
<li>Liaise with Operations team to resolve any customer complaints immediately.</li>
<li>Build and maintain a customer complaint database and tracking system.</li>
<li>Use the most appropriate way to communicate with different behavior types on the telephone.</li>
<li>Apply the proper telephone etiquette to satisfy various customer situations.</li>
<li>Develop voice skills and how to enhance a good telephone presentation.</li>
</ul>
Candidate Requirements
 Candidate Requirements
 
<ul>
<li>Prior experience in a customer service role</li>
<li>Good communication skills</li>
<li>Able to communicate both in Arabic and English</li>
<li>0-2 Years Experience</li>
</ul>
Education
 
<ul>
<li>Diploma</li>
</ul>
Education

Telephone Operator

Zain Kuwait

<div>
 
 About The Role
 
 
 
 Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
 
 
 
 Your Responsibilities Will Include But Not Be Limited To
 
 
 
 <ul>
 <li>
 Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.
 </li>
 <li>
 Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.
 </li>
 <li>
 Providing product and service information to customers.
 </li>
 <li>
 Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.
 </li>
 <li>
 Troubleshoot service equipment issues.
 </li>
 <li>
 Adhere to, and fulfill, individual and team performance metrics.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 To be considered for the position, you will need to meet with all of the below requirements:
 
 
 <ul>
 <li>
 High School / 1 Year Diploma &amp; Above.
 </li>
 <li>
 0-3 years&rsquo; experience in a related field.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent Communication Skills (Speaking and Listening).
 </li>
 <li>
 Excellent Problem-Solving Skills.
 </li>
 <li>
 High Drive for Achievement.
 </li>
 <li>
 Strong Knowledge of MS Office.
 </li>
 <li>
 Preferably Bilingual.
 </li>
 <li>
 Ability to work under pressure.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1635 - Contact Center Agent

AbbVie

<div>
 
 Company Description
 
 
 
 AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
 
 
 
 Job Description
 
 
 
 
 urpose:
 
 
 
 Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
 </li>
 <li>
 Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
 </li>
 <li>
 Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
 </li>
 <li>
 Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
 </li>
 <li>
 Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
 </li>
 <li>
 Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree in pharmaceutical studies.
 
 
 Minimum 4+ years of experience as a Product Specialist, with proven experience in the local Kuwait market.
 
 
 Oncology / Hematology Infield Sales Experience is Mandatory
 
 
 Fluency in English and Arabic
 
 
 Excellent communication and presentation skills
 
 
 Practical knowledge and understanding of HCPs and disease area requirements
 
 
 Good understanding of the market challenges and opportunities
 
 
 Great sense of ethics and integrity
 
 
 Curiosity and ability to learn and improve
 
 
 Additional Information
 
 
 AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
 
 
 US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
 
 
 US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
 
 
 https://www.abbvie.com/join-us/reasonable-accommodations.html
</div>

Product Specialist Oncology

<div>Company Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. 
Job Description 
urpose:
Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
Responsibilities:<ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul> 
Qualifications 
Bachelor&rsquo;s degree in pharmaceutical studies.
Minimum 4+ years of experience as a Product Specialist, with proven experience in the local Kuwait market. 
 
Oncology / Hematology Infield Sales Experience is Mandatory
Fluency in English and Arabic
Excellent communication and presentation skills
Practical knowledge and understanding of HCPs and disease area requirements
Good understanding of the market challenges and opportunities
Great sense of ethics and integrity
Curiosity and ability to learn and improve 
Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

<div>
 
 Company Description
 
 
 
 AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
 
 
 
 Job Description
 
 
 
 
 Purpose:
 
 
 
 Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie&rsquo;s business code of conduct, policies and all applicable laws and regulations.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
 </li>
 <li>
 Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
 </li>
 <li>
 Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
 </li>
 <li>
 Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
 </li>
 <li>
 Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
 </li>
 <li>
 Differentiate AbbVie&rsquo;s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Additional information
 
 
 
 Preferred that you have a Bachelor&rsquo;s degree in pharmaceutical studies.
 
 
 3 years+ experience as a Product Specialist
 
 
 Relevant industry experience, ideally in biotechnology and/or pharmaceuticals with speciality and/or Immunology Therapy area Experience
 
 
 Fluency in English and Arabic
 
 
 Excellent communication and presentation skills
 
 
 Practical knowledge and understanding of HCPs and disease area requirements
 
 
 Good understanding of the market challenges and opportunities
 
 
 Great sense of ethics and integrity
 
 
 Teamwork Capabilities
 
 
 Curiosity and ability to learn and improve.
 
 
 Additional Information
 
 
 AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
 
 
 US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
 
 
 US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
 
 
 https://www.abbvie.com/join-us/reasonable-accommodations.html
</div>

Product Specialist Immunology - Dermatology

Explore 54+ Call center in Farwaniya this January. Find roles across top companies and apply now to boost your career.

54 call center jobs IN Farwaniya

call center

Telesales Executive

Telephone Operator

ZAIN1635 - Contact Center Agent

Product Specialist Oncology

Product Specialist Oncology

Product Specialist Immunology - Dermatology