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VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
</div>

Customer Service Representative

Confidential

<div>
 
 
 Role Summary
 
 
 
 We're looking for a bilingual (Arabic/English) Content Editor to write, translate, and quality-check the descriptions, titles, and editorial copy that appear across our TV channels and streaming platforms. You'll make sure every show, movie, and series reads naturally and accurately in both languages &mdash; so audiences can find and understand content no matter which language they browse in. You'll also help manage the schedules and systems that get this content published on time.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Write, update, and maintain program schedules, metadata, synopses, genres, ratings, artwork, and promotional copy in both Arabic and English.
 </li>
 <li>
 Proofread and quality-check Arabic-language copy, including correct right-to-left display, grammar, and tone.
 </li>
 <li>
 Adapt English-language content metadata for Arabic-speaking audiences and territories (and vice versa), keeping cultural context in mind.
 </li>
 <li>
 Maintain and update program schedules, episode/series information, and content details across linear TV channels and streaming (SVOD) platforms.
 </li>
 <li>
 Coordinate with Programming, Marketing, Localization, and Digital teams to make sure content copy and schedules go out accurate and on time.
 </li>
 <li>
 Learn and work within our scheduling/publishing systems (EPG tools, CMS) .
 </li>
 <li>
 Handle last-minute schedule changes, live event updates, and urgent content corrections.
 </li>
 <li>
 Support new title launches, seasonal campaigns, and special programming with fresh, accurate copy.
 </li>
 <li>
 Track and report on copy quality and coverage across languages.
 </li>
 <li>
 Suggest ways to speed up or improve the review/editing workflow.
 </li>
 <li>
 Ensure EPG accuracy, consistency, and completeness across multiple platforms, territories, and distribution partners.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 4+ years' experience in translation, copywriting, editing, journalism, localization, or content writing (media/entertainment experience a plus, not required).
 </li>
 <li>
 Fluent in Arabic and English &mdash; strong written skills in both are essential.
 </li>
 <li>
 Excellent editing and proofreading skills; comfortable catching grammar, tone, and cultural nuance issues.
 </li>
 <li>
 Comfortable learning new software tools and systems (CMS, scheduling/publishing platforms).
 </li>
 <li>
 High attention to detail and strong organizational skills.
 </li>
 <li>
 Able to manage multiple deadlines and prioritize under pressure.
 </li>
 <li>
 Good Microsoft Excel skills.
 </li>
 <li>
 French reading/writing is a strong plus.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience with TV, streaming (OTT/SVOD), or digital media content.
 </li>
 <li>
 Familiarity with content management systems or metadata tools.
 </li>
 <li>
 Understanding of Arabic localization and RTL text formatting.
 </li>
 </ul>
 
 
 
</div>

Bilingual Content Editor – TV & Streaming Metadata

AllCare.ai

<div>
 
 Company: AllCare.ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based)
 
 
 
 
 
 
 The Mission
 
 
 
 AllCare.ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators. We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare. Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep. We don't just coordinate care &mdash; we deliver care.
 
 
 
 
 
 
 The Growth
 
 
 
 We are in a phase of exponential expansion driven by urgent market demand. Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months. We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.
 
 
 
 
 
 
 The Opportunity
 
 
 
 The Provider &amp; Care Operations Specialist will be responsible for coordinating provider logistics including scheduling &amp; routing to ensure smooth day-to-day operations across our provider network. This role serves as the primary operational link between providers, facilities, internal teams, and pharmacy operations to ensure high-quality service delivery and operational efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate provider schedules and daily routing.
 </li>
 <li>
 Manage provider assignments and optimize utilization.
 </li>
 <li>
 Communicate with Care partners to confirm schedules, patient census, and operational changes.
 </li>
 <li>
 Coordinate with Care partners, MAs, and Dispatch teams to ensure seamless patient care.
 </li>
 <li>
 Support provider onboarding and operational readiness.
 </li>
 <li>
 Monitor daily operational KPIs and proactively resolve scheduling or service issues.
 </li>
 <li>
 Maintain accurate operational records and reporting.
 </li>
 <li>
 Escalate operational risks and recommend process improvements.
 </li>
 </ul>
 
 
 
 
 
 Who This Is For
 
 
 <ul>
 <li>
 Has 2-5 years of experience in healthcare operations, provider operations, dispatch, care coordination, or logistics.
 </li>
 <li>
 Has strong organizational and multitasking skills.
 </li>
 <li>
 Is comfortable working in a fast-paced, highly dynamic environment.
 </li>
 <li>
 Has excellent written and verbal communication skills.
 </li>
 <li>
 Is highly analytical and detail-oriented.
 </li>
 <li>
 Demonstrates strong ownership, accountability, and problem-solving abilities.
 </li>
 <li>
 Is proficient in Microsoft Excel and comfortable learning new systems.
 </li>
 <li>
 Experience with healthcare providers, scheduling, routing, home health, mobile care, or long-term care operations is highly preferred.
 </li>
 <li>
 On US time, fully. Your work calendar runs on the US Pacific week. You'll take time off when your facilities take time off &mdash; Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest. This isn't a perk we bolted on; it's how the job works.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 B.Pharm or PharmD degree from an accredited Egyptian university.
 </li>
 <li>
 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO. New graduates with strong English and customer orientation will be considered.
 </li>
 <li>
 Fluent written and spoken English. Neutral accent preferred; clarity and warmth required.
 </li>
 <li>
 Willingness and ability to work US Pacific Time hours
 </li>
 <li>
 US holiday calendar. This team observes US federal holidays, not Egyptian holidays. You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).
 </li>
 <li>
 Strong comfort with modern tools &mdash; CRM, task management, communication platforms &mdash; and an AI-forward mindset. Care Partners work alongside AI daily.
 </li>
 <li>
 Detail-oriented, process-disciplined, and calm under pressure.
 </li>
 <li>
 Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.
 </li>
 <li>
 Based in Egypt with valid work authorization.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).
 </li>
 <li>
 Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.
 </li>
 <li>
 Experience in a Primary/Secondary account coverage model or named-account service model.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Base salary: $700 USD/month, plus monthly performance bonus up to $400/month based on operational KPIs
 </li>
 <li>
 US holiday calendar &mdash; you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).
 </li>
 <li>
 Health benefits and paid time off.
 </li>
 </ul>
</div>

Provider & Care Operations Specialist

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 We are currently hiring multiple Sales Supervisors across the below locations and channels:
 
 
 <ol>
 <li>
 Marsa Matrouh &ndash; Retail &amp; Wholesale
 </li>
 <li>
 El Beheira &amp; Kafr El Sheikh &ndash; Wholesale
 </li>
 <li>
 Sharqia &ndash; Retail
 </li>
 <li>
 Ismailia, Damietta &amp; Suez &ndash; Wholesale
 </li>
 <li>
 Assiut &ndash; Retail
 </li>
 <li>
 Sohag &amp; Qena &ndash; Wholesale
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
 
</div>

Sales Supervisors - Egypt - (Multiple Locations)

IMPERIUM GROUP

<div>
 
 We are looking for an exceptionally creative and innovative
 
 Creative Content Creator
 
 to join our Marketing team. We are seeking a passionate storyteller who can transform architecture, interior design, landscape, and real estate projects into premium visual content that inspires and engages audiences.
 
 
 This role goes beyond traditional content creation. The ideal candidate will combine creative thinking, AI-powered content creation, professional videography, photography, video editing, graphic design, and digital storytelling to produce high-impact content across all digital platforms.
 
 
 You will be responsible for developing original content ideas, creating compelling visual narratives, leveraging the latest AI technologies to enhance productivity and creativity, and producing premium-quality content that strengthens our brand identity and market presence. Previous experience within architecture, interior design, engineering consultancy, construction, fit-out, or real estate is mandatory.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop innovative content concepts and creative campaigns that align with the company's branding and marketing strategy.
 </li>
 <li>
 Generate fresh and engaging content ideas for social media, digital marketing campaigns, project launches, employer branding, and corporate communications.
 </li>
 <li>
 Utilize modern AI tools to enhance content ideation, script writing, image generation, video enhancement, visual storytelling, and creative workflows while maintaining premium quality standards.
 </li>
 <li>
 Capture professional photography and videography of architecture, interior design, landscape, and real estate projects.
 </li>
 <li>
 Produce cinematic project walkthroughs, interviews, testimonials, behind-the-scenes content, promotional videos, and short-form social media content.
 </li>
 <li>
 Edit high-quality videos using professional editing software with advanced transitions, motion graphics, sound design, and visual effects.
 </li>
 <li>
 Design creative marketing materials, digital assets, presentations, advertisements, and social media visuals while maintaining brand consistency.
 </li>
 <li>
 Collaborate closely with architects, interior designers, engineers, project managers, and the marketing team to transform technical projects into engaging visual stories.
 </li>
 <li>
 Develop and execute monthly content calendars and campaign plans.
 </li>
 <li>
 Stay updated with emerging AI technologies, digital trends, social media algorithms, and industry best practices.
 </li>
 <li>
 Organize and manage digital media assets, ensuring consistency across all marketing channels.
 </li>
 <li>
 Support exhibitions, corporate events, project launches, and branding initiatives through creative multimedia production.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Multimedia, Graphic Design, Digital Media, Mass Communication, Fine Arts, or a related field.
 </li>
 <li>
 Minimum 7 years of professional experience as a Creative Content Creator, Multimedia Specialist, Digital Content Creator, or similar role.
 </li>
 <li>
 Mandatory experience within Architecture, Interior Design, Engineering Consultancy, Construction, Fit-Out, or Real Estate companies.
 </li>
 <li>
 Strong portfolio demonstrating creative campaigns, professional photography, videography, video editing, graphic design, and digital storytelling.
 </li>
 <li>
 Advanced proficiency in Adobe Premiere Pro, After Effects, Photoshop, Illustrator, Lightroom, and Adobe Creative Suite.
 </li>
 <li>
 Proven experience using AI-powered creative tools for content creation, visual generation, video production, scripting, editing, and workflow optimization.
 </li>
 <li>
 Strong creative thinking and the ability to independently generate original, high-quality content ideas.
 </li>
 <li>
 Excellent photography, videography, lighting, and composition skills.
 </li>
 <li>
 Experience producing premium social media content, cinematic reels, promotional campaigns, and project showcase videos.
 </li>
 <li>
 Strong understanding of branding, digital marketing, content strategy, and audience engagement.
 </li>
 <li>
 Excellent communication, organization, and project management skills.
 </li>
 <li>
 Ability to manage multiple projects while meeting deadlines in a fast-paced environment.
 </li>
 </ul>
 
 
 
</div>

Creative Content Creator

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 <ul>
 <li>
 To assure SITA's competitive strength and business growth globally.
 </li>
 <li>
 Perform all Service Operations activities according to SITA standards and procedures.
 </li>
 <li>
 Maximizing customer satisfaction by the delivery of first-class support activities and integrating well in a multicultural, fast paced, international organization.
 </li>
 <li>
 To manage and assist the Service Operations team.
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Provide L3 support for network-related issues, including troubleshooting and resolving complex network problems.
 </li>
 <li>
 Monitor network performance and ensure high availability and reliability of network systems.
 </li>
 <li>
 Configure and maintain network devices such as routers, switches, firewalls, and load balancers.
 </li>
 <li>
 Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats.
 </li>
 <li>
 Collaborate with other IT teams to design and implement network solutions that meet business requirements.
 </li>
 <li>
 Perform network upgrades and patches to ensure the latest security and performance enhancements are in place.
 </li>
 <li>
 Document network configurations, processes, and procedures for future reference and compliance purposes.
 </li>
 <li>
 Provide technical guidance and mentorship to junior network engineers and support staff.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHO YOU ARE
 
 
 
 MUST TO HAVE
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 8 years of experience in network administration and support, with a focus on L2 and L3 support.
 </li>
 <li>
 Strong knowledge of networking protocols and technologies, including TCP/IP, DNS, DHCP, BGP, OSPF, and MPLS.
 </li>
 <li>
 Experience with network security technologies such as VPNs, firewalls, IDS/IPS, and NAC.
 </li>
 <li>
 Proficiency in configuring and managing network devices from vendors such as Cisco, Juniper, PaloAlto &amp; Fortinet.
 </li>
 <li>
 Excellent problem-solving skills and the ability to troubleshoot complex network issues.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
 </li>
 <li>
 At least one of relevant certifications such as CCNP, CCIE, JNCIP
 </li>
 <li>
 Paloatlo Professional Network Security Professional is a must
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Expert knowlege and hands on experience in security networking ( Cisco ASA, Paloalto, Fortinet )
 </li>
 <li>
 Experience in Legacy and SDWAN
 </li>
 <li>
 Experience in cloud networking and hybrid cloud environments.
 </li>
 <li>
 Experience with network monitoring and management tools such as DX NetOPS, Nagios, NGOSS .. etc
 </li>
 <li>
 Experience with network automation tools and scripting languages such as Python or Ansible is a great plus
 
 
 </li>
 </ul>
 CORE COMPETENCIES
 
 
 <ul>
 <li>
 Adhering to Principles &amp; Values
 </li>
 <li>
 Communication
 </li>
 <li>
 Creating &amp; Innovating
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Impact &amp; Influence
 </li>
 <li>
 Leading Execution
 </li>
 <li>
 Results Orientation
 </li>
 <li>
 Teamwork
 
 
 </li>
 </ul>
 
 Education &amp; Qualifications
 
 
 
 Degree in Computer Science Electronic Engineering or equivalent Telecommunications in country qualification applicable vendor / technology expert level certification or equivalent work experience- Recognized industry certifications such as MCSE MCSM MCITP MCM RHCE CCIE (for Network) IBM Expert- ITIL Foundation Certificate
 
 
 
 What We Offer
 
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Expert Service Operations

adidas

<div>
 
 Purpose &amp; Overall Relevance For The Organisation
 
 
 
 The DC manager assume the responsibility for the management of the inbound product flow of adidas from suppliers until stocks are booked in addition to the management &amp; execution of the DC Operations and order book for customers by coordinating/matching supply and demand within the supply chain and ensuring orders are fulfilled on time &amp; in full.
 
 
 Managing and coaching the entire Inbound and DC team in Egypt and building strong cross functional relations within SCM functions and other stakeholders, with a focus on the Retail, Wholesale, eCom, and Finance teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Accountable for accurate and timely inbound product flow management of adidas product.
 </li>
 <li>
 Responsible for continuous streamlining of Inbound process and adhering to standards, policies, customs regulations &amp; controls.
 </li>
 <li>
 Operational management of the distribution center and transportation operations for both B2B &amp; B2C in Egypt.
 </li>
 <li>
 Coordinating internally with Logistics Provider to ensure excellent warehouse management and on-time delivery.
 </li>
 <li>
 Coordinate the release of themes &amp; campaigns with marketing/retail and ensure on time deliveries to the markets.
 </li>
 <li>
 Establish reporting criteria within the scope of Inbound &amp; DC Ops status and ensure reports are published as per the timelines.
 </li>
 <li>
 Support negotiations with 3PL and Transporters and initiate tender for contract renewals.
 </li>
 <li>
 Prepare with full diligence all related documents (invoices, packing lists, COO, &hellip; etc.) for Inbound and Outbound shipments to ensure accurate payment of customs duties and efficient clearance.
 </li>
 <li>
 Support the overall operations team by taking lead in timely submission of Global KPIs, inventory management.
 </li>
 <li>
 Coaching and managing of Egypt Inbound and DC operations team.
 </li>
 <li>
 Responsible for managing entire supply chain budget for Egypt - timely monitoring, and leading efficiency initiatives.
 </li>
 <li>
 Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc.
 </li>
 <li>
 Continuously identify areas of improvement in supply chain operations which bring in efficiency or improve customer experience.
 </li>
 <li>
 Work cross-functionally with field operations and other functions to drive influence in capacity planning and management.
 </li>
 <li>
 Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc.
 </li>
 <li>
 Collaborating with SCM cluster head, understanding the forecasted volumes and priorities, organizing and motivating all distribution center staff to achieve delivery of all customers&rsquo; orders on time.
 </li>
 <li>
 Preparing ad-hoc analysis, reports and new projects.
 </li>
 <li>
 Measures forwarder&rsquo;s performance on a regular basis and communicate to concerned parties for analysis and improvement recommendations.
 </li>
 <li>
 Responsible for local/Global 3PL account management and coordination from volume allocation, formulation and maintenance of processes, policies, contracts and standard operating procedures (SOP).
 </li>
 <li>
 Ensures that adidas follows all the local market requirements.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Global: Yes
 </li>
 <li>
 Regional: Yes
 </li>
 <li>
 Local:
 </li>
 <ul>
 <li>
 Retail, Ecommerce, DPC and Wholesale business teams
 </li>
 <li>
 Finance
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 3 PL &ndash; Freight forwards, Customs brokers, DC, and last mile service provider.
 
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 Skills And Experience Required
 
 
 
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 University degree in Management, Business, or Engineering. Logistics, Supply chain preferred and Post Graduation is a plus.
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 IT Skills &ndash; Advanced in MS Office (primarily Excel, PowerPoint); Power Bi and SAP experience preferred.
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 Min. 6 years of overall work experience in Logistics &amp; Distribution Centre, preferably Apparel/Footwear and Retail/Ecom vertical
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 Management experience for at least 2 years.
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 University degree in Management. Logistics, Supply chain preferred and Post Graduation is a plus.
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 Ability to manage a multi-faceted team in an operations environment, with an understanding of unified commerce principles.
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 Strong track-record of problem-solving, including structuring problems, performing detailed analysis, and developing/implementing recommendations.
 
 
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 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
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Manager Distribution Center Operations

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