billing associate

bpo industry sales crm Jobs in Rawalpindi

bpo industry sales crm

call center csrs (freshers can apply!) Jobs in Rawalpindi

call center csrs (freshers can apply!)

call center representative (english communication + desktop support) Jobs in Rawalpindi

call center representative (english communication + desktop support)

call center staff - night shifts Jobs in Rawalpindi

call center staff - night shifts

call center representative

NEXGN TECHNOLOGIES

Job Summary:We are seeking a Call Center Representative with excellent English communication skills (speaking, listening, and writing) and a strong foundation in Windows desktop support. The ideal candidate will handle customer calls, emails, and chat support with professionalism while also providing first-level technical support for Windows desktop-related issues.Key Responsibilities:<ul><li>Handle inbound and outbound calls with clarity, confidence, and professionalism.</li><li>Respond to customer inquiries via phone, email, and chat in fluent English.</li><li>Listen actively to customer concerns, provide accurate information, and resolve issues effectively.</li><li>Document all customer interactions in the CRM/ticketing system with proper grammar and clarity.</li><li>Provide first-level troubleshooting for Windows desktop issues, including:</li><li>User login problems</li><li>Software/application errors</li><li>Printer and peripheral setup</li><li>Network connectivity issues (basic troubleshooting)</li><li>Email and MS Office-related support</li><li>Escalate complex technical issues to higher-level support teams as needed.</li><li>Follow company communication protocols and maintain a high standard of customer service.</li><li>Meet performance metrics including response time, resolution time, and customer satisfaction scores.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent English communication skills (speaking, listening, and writing).</li><li>Strong ability to comprehend and respond in neutral/accent-free English.</li><li>Good knowledge of Windows desktop support including installation, troubleshooting, and user support.</li><li>Familiarity with common tools such as MS Office, Outlook, and basic networking.</li><li>Ability to type and document customer issues accurately in English.</li><li>Strong problem-solving, multitasking, and time management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Minimum Education: Bachelor&rsquo;s degree or Diploma in IT/Computer Science (preferred).</li><li>Experience:</li><li>Minimum 1&ndash;2 years in a customer service/call center environment.</li><li>Experience in IT helpdesk or Windows desktop support is a strong plus.</li></ul>Preferred Skills:<ul><li>Knowledge of remote desktop support tools (e.g., TeamViewer, AnyDesk, RDP).</li><li>Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).</li><li>Basic understanding of Active Directory, user account management, and ITIL processes.</li></ul>Work Conditions:<ul><li>Location: Rawalpindi, Khanna Pul</li><li>Shifts: Night shift (according to USA time)</li><li>Employment Type: Full-time</li></ul>Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

Call Center Representative (English Communication + Desktop Support)

Medico Tech LLC

We are looking for female Fronters and Closers to join our professional call center team. The ideal candidates should be confident, motivated, and have excellent communication skills to engage with clients and achieve company goals.Responsibilities:Fronters:<ul><li>Good listening skills and attention to detail.</li><li>Strong communication skills in English</li><li>Confident, polite, and energetic on calls.</li></ul>Closers:<ul><li>Handle warm leads from fronters.</li><li>Build trust with clients and gather detailed information.</li><li>Close deals effectively.</li><li>Achieve sales and targets.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Strong communication skills.</li><li>Confident, polite, and energetic on calls..</li><li>Goal-oriented and motivated .</li><li>Basic computer knowledge (MS Office / CRM).</li><li>Previous call center/sales experience preferred.</li></ul>What We Offer:<ul><li>Salary range: 35,000 &ndash; 100,000 PKR (based on performance).</li><li>Attractive incentives &amp; bonuses.</li><li>Supportive and professional work environment for females.</li><li>Career growth &amp; promotion opportunities.</li></ul>Office Location: Murree Road, Opposite NADRA Office, above bank alfalah Rawalpindi Apply at: hr.aqenterprises@gmail.com WhatsApp: 0337-5714130Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Comfortable working night shift</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Female Fronter/verifier (Single Call BPO)

AKY Services Pvt. Ltd

Call Center Customer Sales Representative (CSR) (NIGHT SHIFT)Salary Starting from PKR 30,000 /-About the Role:As a Call Center CSR (Customer Sales Representative), you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry / customer sales industry and build a strong foundation for their careers.Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 18 years old</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry and a willingness to learn new software.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program to equip you with the necessary skills to succeed.</li><li>Opportunity for professional development and growth within the company.</li><li>Fast-paced and dynamic work environment where you can learn and grow your career.</li></ul>How to apply :Contact HR : 0333 9739861We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center CSRs (Freshers can Apply!)

Call Center Verifier !Basic Salary Starting from 60,000 !!!About the Role:As a Call Center Verifier, you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry / customer sales industry and build a strong foundation for their careers.Responsibilities:<ul><li>Respond to a high volume of outbound customer calls regarding our products or services.</li><li>Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.</li><li>Document all customer interactions clearly and concisely within the CRM system.</li><li>Upsell or recommend additional products or services when appropriate (depending on the company)</li><li>Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.</li></ul>Qualifications:<ul><li>1 year of call center experience</li><li>High school diploma or equivalent</li><li>Minimum 18 years old</li><li>Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.</li><li>Active listening skills to effectively understand customer inquiries and concerns.</li><li>A positive and enthusiastic attitude with a genuine desire to help others.</li><li>Ability to learn quickly and adapt to new information.</li><li>Proficiency in computer skills, including basic data entry, and a willingness to learn new software.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program to equip you with the necessary skills to succeed.</li><li>Opportunity for professional development and growth within the company.</li><li>A fast-paced and dynamic work environment where you can learn and grow your career.</li></ul>How to apply :Contact HR: 0333 9739861We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: Rs60,000.00 - Rs200,000.00 per monthWork Location: In person

Call Center Verifier

Call Center Verifier (Medicare & ACA)

Axxon BPO

Description: Medicare VerifierLocation: Axxon BPO &ndash; Saddar Branch Urgently Hiring Position Title: Medicare Verifier Reports To: Operations About the Role: We are looking for highly motivated and energetic Medicare Verifiers to join our growing team at Axxon BPO Saddar Branch. This is a golden opportunity to earn up to PKR 100,000 with market-competitive incentives plans like none other in the industry.Key Responsibilities: Make outbound calls to US clients for Medicare verification. Accurately collect, verify, and update client details. Ensure compliance with campaign guidelines and standards. Achieve daily/weekly/monthly performance/sales targets. Deliver excellent communication and customer service skills.Requirements: Excellent English communication (verbal &amp; listening). Prior experience of 1-2 years in a US-based campaign (Medicare preferred) is a plus. Strong convincing power and result-oriented mindset. Ability to work the night shift (US hours). Minimum qualification: Intermediate (Bachelor&rsquo;s preferred).What We Offer: Salary: Up to PKR 100,000 (fixed + incentives). Unmatched market-competitive incentive structure. Career growth opportunities in a fast-growing BPO. Professional, friendly, and supportive work environment. Engagement activities and rewards for top performers.Shift Timing: Night Shift (US Time Zone)Location: Axxon BPO &ndash; Saddar Branch, RawalpindiOne-Day Appointment &ndash; Enroll Today! Don&rsquo;t miss out on the Enrollment Period Benefits &ndash; Secure your spot as a Medicare Verifier at Axxon BPO Saddar Branch. Fast-track hiring, one-day appointment Exclusive incentive plans &ndash; benefits like none other Enroll today and unlock the benefits of being part of the Axxon BPO Family!Job Type: Full-timePay: Up to Rs100,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Call Center: 1 year (Preferred)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Medicare Verifier

CLOUD DATA PVT LTD

Exciting Opportunity at Cloud Data BPORawalpindi | Auto Insurance Campaign | Night ShiftHere&rsquo;s what we offer: Night Shift: 8 PM &ndash; 5 AM (5 days/week)Competitive Salary: PKR 30,000 &ndash; 45,000/monthDaily, Weekly &amp; Monthly Bonuses Fast Hiring Process &ndash; Interview in just 1 callWe&rsquo;d love to speak with you for a short interview.Send us your updated resume &amp; let us know a good time for a quick call.Location: RawalpindiContact: 0370-9345456Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CSR- Auto Insurance( Night shift)

Explore 49+ Call center representative in Rawalpindi this September. Find roles across top companies and apply now to boost your career.