customer service representative Jobs in Lahore

customer service representative

sales coordinator

call center representative Jobs in Lahore

call center representative

customer support representative Jobs in Lahore

customer support representative

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

call center supervisor

PROPERTY BUY-RENT (SMC -Private) Limited

Location: Johar Town Job Type: Full-Time Salary: 45,000-60,000 Experience Level: ExperiencedJob Summary:We are seeking a motivated and customer-focused Call Center Executive to join our dynamic team. The ideal candidate will be responsible for managing inbound and/or outbound calls, addressing customer inquiries, resolving complaints, and ensuring excellent service delivery. This role requires effective communication skills, patience, and a proactive attitude to support customer satisfaction and loyalty.Key Responsibilities:<ul><li>Handle a high volume of inbound/outbound calls professionally and courteously.</li><li>Address customer queries, provide product/service information, and resolve issues efficiently.</li><li>Maintain accurate records of conversations in the CRM system.</li><li>Follow communication scripts and standard operating procedures.</li><li>Upsell products/services when appropriate and identify sales opportunities.</li><li>Meet personal/team qualitative and quantitative targets.</li><li>Escalate unresolved issues to the appropriate department or supervisor.</li><li>Stay updated on company products, services, and policies.</li><li>Ensure a high level of customer satisfaction through timely and professional communication.</li></ul>Requirements:<ul><li>High School Diploma or equivalent; a Bachelor&rsquo;s degree is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multi-task, set priorities, and manage time effectively.</li><li>Basic computer knowledge and familiarity with CRM systems.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Paid training and career development opportunities.</li><li>Health insurance and other company benefits.</li><li>Supportive and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Executive

Adroitsols

We are a US-based custom packaging company providing high-quality packaging solutions across the United States. Our Pakistan call center handles inbound and outbound sales, customer service, and support for our clients. We are expanding our team and looking for energetic, skilled, and motivated individuals to join our growing call center operationsRequirements<ul><li>Excellent English communication skills (spoken &amp; written required).</li><li>Call center experience in CSR, TSR, sales, or support preferred.</li><li>Ability to work night shifts aligned with US business hours.</li><li>Strong interpersonal and negotiation skills.</li><li>Basic computer knowledge and ability to use CRM systems.</li><li>Positive attitude, discipline, and willingness to learn.</li></ul>.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

CSR / TSR – Call Center (USA Packaging Company)

Sybrid Pvt Ltd (The Lakson Group of Companies)

We&rsquo;re Hiring &ndash; Assistant Manager Call Center Operations Location: Lahore Industry: Call Center / BPO Experience: 4 to 7 YearsAre you a proactive leader with strong operational expertise and a passion for team development? Join our dynamic Call Center team and drive service excellence across every interaction!Key Responsibilities:<ul><li>Lead and manage daily operations of the call center team to ensure service levels are met.</li><li>Monitor and analyze KPIs to drive performance and implement improvements.</li><li>Coordinate with internal departments for smooth operations and timely issue resolution.</li><li>Coach, mentor, and develop team leaders and agents for optimal productivity.</li><li>Ensure adherence to compliance, quality standards, and client expectations.</li></ul>Requirements:<ul><li>Minimum 4&ndash;7 years of relevant experience in a call center or BPO environment.</li><li>Strong leadership, communication, and analytical skills.</li><li>Hands-on experience with CRM systems and reporting tools.</li><li>Proven ability to handle high-pressure environments and shifting priorities.</li></ul>Why Join Us?<ul><li>Career growth opportunities</li><li>Collaborative work culture</li><li>Competitive compensation &amp; performance-based rewards</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager Call Center Operations - Domestic Campaign

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthExperience:<ul><li>Managing Call Center Operations : 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Call Center Operations

Work Pvt.ltd

Job Title: Call Center Executive (Freshers &amp; Entry-Level) &ndash; U.S. Telesales | Night Shift Location: DHA Phase 6, Lahore (On-site) Job Type: Full-Time Shift Timing: 06:00 PM &ndash; 03:00 AM (Monday to Friday) Weekly Off: Saturday &amp; SundaySalary &amp; Earnings<ul><li>Basic Salary: PKR 35,000 &ndash; 45,000</li><li>Performance-based incentives</li><li>Reliable income with fast career growth</li></ul>Start Your Career with ConfidenceIf you are new to call centers or looking for a fresh start in telesales, this role is built for you. We focus on training, support, and long-term growth&mdash;not pressure.No prior experience is required. We provide complete paid training, real-time coaching, and a clear promotion path.You will work on U.S. Truck Dispatch and related telesales campaigns, connecting with U.S.-based clients, building interest, and generating quality leads for senior sales teams.Your Daily Responsibilities<ul><li>Make outbound calls to U.S. customers</li><li>Present services confidently and professionally</li><li>Build rapport and respond to basic inquiries</li><li>Generate and qualify leads</li><li>Maintain CRM records and follow-ups</li><li>Achieve weekly and monthly performance goals</li></ul>Who Should Apply<ul><li>Freshers, students, and recent graduates</li><li>Candidates with good spoken English</li><li>Confident, energetic, and goal-oriented individuals</li><li>Willing to work night shifts on-site in DHA Phase 6</li></ul>What We Provide<ul><li>Fixed salary with attractive incentives</li><li>Paid training and continuous skill development</li><li>Fixed weekends off for work&ndash;life balance</li><li>Clean, professional, and supportive work culture</li><li>Career progression from Agent to Senior and leadership roles</li></ul>Apply now to build a stable and rewarding career in U.S. telesales with a growing organization.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Executive (Freshers & Entry-Level) – U.S. Telesales | Night Shift

Xpert Prime

About the RoleWe are looking for an experienced and confident Sales Team Lead who has a proven track record in outbound sales, closing deals, and managing long-term client relationships. The ideal candidate will not only drive individual revenue but also help build and lead a small sales team as we scale.Key Responsibilities&Oslash; Perform outbound calls and pitch IT Services.&Oslash; Close new business opportunities through consultative selling and negotiation.&Oslash; Build strong customer relationships ensuring satisfaction &amp; retention.&Oslash; Create and implement calling scripts, sales strategies, and follow-up processes.&Oslash; Handle escalations and act as the communication bridge between clients and operations.&Oslash; Train and mentor junior sales/calling agents.&Oslash; Track KPIs, maintain CRM pipelines, and generate sales performance reports.&Oslash; Improve customer lifetime value through upselling and cross-selling.Required Skills &amp; Profile&Oslash; Proven experience in Outbound / Inside Sales&Oslash; Strong closing skills (B2B preferred)&Oslash; Experience selling Digital Marketing or IT services&Oslash; Excellent spoken and written English&Oslash; Confident communicator, great objection handler&Oslash; CRM usage knowledge&Oslash; Leadership qualities with accountability-driven mindset&Oslash; Target-oriented and able to work in a fast-paced environment&Oslash; Ability to handle multiple clients and maintain retainership relationshipsPreferred Experience&Oslash; Worked previously in Call Centers, Software Houses, Digital Agencies, or IT service companies&Oslash; Capability to hire, train and mentor new team membersJob Type: Full-timePay: From Rs85,000.00 per monthWork Location: In person

Call Center Sales Manager

Vortexian Tech (SMC-Pvt) Ltd

Call Center Executive (Freshers) &ndash; UK. Telesales CampaignLocation: Near LCWU, Lahore (On-site) Shift: 02:00 PM &ndash; 10:00 PM (Monday&ndash;Saturday) Days Off: Sunday Job Type: Full-Time Salary: Rs. 30,000 + Incentives/SaleAbout the RoleWe are hiring fresh, confident for U.K.-Mobility Campaign.This is an excellent opportunity for freshers who want to begin a professional career, improve communication skills, and earn attractive performance-based incentives. No previous call center experience is required.Key Responsibilities<ul><li>Make outbound calls to UK. customers regarding Mobile Selling services</li><li>Deliver clear, confident, and professional sales pitches</li><li>Generate qualified leads and achieve weekly/monthly targets</li><li>Update CRM, call logs, and follow-up records accurately</li><li>Handle basic objections with a positive, customer-focused approach</li></ul>Eligibility Criteria<ul><li>Strong English communication and listening skills</li><li>Freshers &amp; recent graduates are strongly encouraged to apply</li><li>Confident, energetic, and willing to learn</li><li>Comfortable working Evening shift (U.K. Time Zone)</li><li>Must be available for on-site work in Near LCWU, Lahore</li></ul>What We Offer<ul><li>Fixed salary + high performance incentives</li><li>Sunday off for better work&ndash;life balance</li><li>Complete professional training for beginners</li><li>Supportive, clean, and growth-oriented work environment</li><li>Fast-track career progression:</li></ul>Executive &rarr; Senior Executive &rarr; Closer &rarr; Team Lead &rarr; SupervisorJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Call Center Executive (Freshers) – UK Telesales Campaign

Explore 323+ Call center supervisor in Lahore this December. Find roles across top companies and apply now to boost your career.