customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

sales coordinator

call center agent

customer sales representative Jobs in Lahore

customer sales representative

call center supervisor

PROPERTY BUY-RENT (SMC -Private) Limited

Job Title: Call Center ManagerLocation: Johar Town, LahoreSalary: PKR 70,000&ndash;100,000 (based on experience)Timings: 2:00 PM &ndash; 11:00 PMExperience Required: 4&ndash;5 YearsJob Description:We are looking for an experienced and results-driven Call Center Manager to lead and manage our call center operations. The ideal candidate will be responsible for ensuring high performance, productivity, and quality standards while maintaining excellent customer satisfaction.Key Responsibilities:Manage daily call center operations and ensure smooth workflowLead, train, and motivate team leads and call center agentsMonitor KPIs, call quality, performance metrics, and attendanceDevelop strategies to improve productivity, sales, and customer satisfactionHandle escalated customer issues and ensure timely resolutionPrepare daily, weekly, and monthly performance reportsImplement SOPs, policies, and performance improvement plansCoordinate with senior management to meet business targetsEnsure compliance with company standards and call center best practicesRequirements:4&ndash;5 years of proven experience as a Call Center Manager or similar roleStrong leadership and team management skillsExcellent communication and problem-solving abilitiesExperience with inbound/outbound call center operationsAbility to analyze performance data and drive improvementsProficient in MS Office and call center CRM toolsAbility to work evening shifts (2 PM &ndash; 11 PM)What We Offer:Competitive salary package (PKR 70,000 &ndash; 100,000)Professional and growth-oriented work environmentPerformance-based incentivesCareer development opportunitiesJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthExperience:<ul><li>International Outbound Calls: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Manager

Taqar Consulting Co. LLC

Call Center ManagerLocation: Islamabad or Lahore, Pakistan Job Type: Full-time | On-site Salary: PKR 150,000 &ndash; 300,000We are hiring an experienced Call Center Manager to lead and manage inbound and outbound call center operations. This is a hands-on leadership role in a fast-paced, target-driven environment.Key Responsibilities<ul><li>Manage daily call center operations</li><li>Lead and supervise 20+ agents</li><li>Drive KPIs: conversion, productivity, quality, attendance</li><li>Conduct team meetings, coaching, and performance reviews</li><li>Handle escalations and improve team performance</li></ul>Requirements<ul><li>2+ years experience as Call Center Manager / Telemarketing Manager / Senior Team Lead</li><li>Proven experience managing 20+ agents</li><li>Strong leadership and communication skills</li><li>Good understanding of call center KPIs</li><li>Fluent in English &amp; Urdu</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable full-time role</li><li>Professional call center environment</li><li>Growth opportunity based on performance</li></ul>Apply with your updated CVJob Type: Full-timePay: Rs150,000.00 - Rs300,000.00 per monthWork Location: In person

DS Marketing Agency

Job Title: Call Center ExecutiveCompany: Digi Sparo Job Type: Full-TimeJob SummaryDigi Sparo is seeking a dedicated and customer-focused Call Center Executive to join our team. The ideal candidate will handle customer interactions professionally, provide accurate information, and support company sales and service objectives.This role is suitable for individuals with strong communication skills who are comfortable working in a structured, target-oriented environment.Key Responsibilities<ul><li>Handle outbound calls in a professional manner</li><li>Provide accurate information about products and services</li><li>Address customer inquiries and resolve concerns efficiently</li><li>Maintain detailed records of customer interactions</li><li>Meet assigned performance and quality targets</li><li>Follow company policies and compliance guidelines</li></ul>Qualifications &amp; Skills<ul><li>Minimum Intermediate qualification (Bachelor&rsquo;s degree preferred)</li><li>Strong verbal communication skills</li><li>Basic computer knowledge</li><li>Ability to work in a team environment</li><li>Previous call center or customer service experience is an advantage</li><li>Professional attitude and punctuality</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional working environment</li><li>Training and skill development opportunities</li><li>Career growth prospects</li></ul>Interested candidates are encouraged to apply with their updated resume.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Executive

Sybrid Pvt Ltd.

We&rsquo;re Hiring &ndash; Assistant Manager Call Center Operations Location: Lahore Industry: Call Center / BPO Experience: 4 to 7 YearsAre you a proactive leader with strong operational expertise and a passion for team development? Join our dynamic Call Center team and drive service excellence across every interaction!Key Responsibilities:<ul><li>Lead and manage daily operations of the call center team to ensure service levels are met.</li><li>Monitor and analyze KPIs to drive performance and implement improvements.</li><li>Coordinate with internal departments for smooth operations and timely issue resolution.</li><li>Coach, mentor, and develop team leaders and agents for optimal productivity.</li><li>Ensure adherence to compliance, quality standards, and client expectations.</li></ul>Requirements:<ul><li>Minimum 4&ndash;7 years of relevant experience in a call center or BPO environment.</li><li>Strong leadership, communication, and analytical skills.</li><li>Hands-on experience with CRM systems and reporting tools.</li><li>Proven ability to handle high-pressure environments and shifting priorities.</li></ul>Why Join Us?<ul><li>Career growth opportunities</li><li>Collaborative work culture</li><li>Competitive compensation &amp; performance-based rewards</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Call Center Operations

Abacus Outsourcing

Job Title: Team Lead &ndash; Call Center Operations Location: Lahore (On-site) Company: Abacus Salary: PKR. 70,000 &ndash; PKR. 120,000/monthJob Type: Full-timeAbout Abacus: For nearly 40 years, Abacus has delivered innovative business solutions, driving digital transformation through technology and industry expertise. We empower clients with scalable, results-driven services and a culture built on integrity, collaboration, and continuous learning.Role Overview: We're seeking a dynamic Call Center Team Lead to manage day-to-day BPO operations. The ideal candidate will oversee agent performance, drive KPIs, handle escalations, and ensure service excellence across campaigns.Key Responsibilities:<ul><li>Supervise and mentor call center agents</li><li>Monitor performance metrics and implement improvements</li><li>Ensure SLA compliance and operational efficiency</li><li>Coordinate with cross-functional teams to resolve issues</li><li>Provide coaching, feedback, and regular performance reviews</li></ul>Qualifications:<ul><li>1 year or more of team lead experience in a BPO/call center environment</li><li>Strong leadership, problem-solving, and communication skills</li><li>Proficient in handling metrics, reports, and client expectations</li><li>Bachelor&rsquo;s degree in any discipline</li></ul>Perks &amp; Benefits:<ul><li>2 Weekly Days Off</li><li>EOBI &amp; Medical (IPD + OPD)</li><li>38 Paid Annual, Casual &amp; Sick Leaves</li><li>Annual Performance-Based Increment</li><li>Inclusive, growth-focused work culture</li></ul>Join Abacus &mdash; where people and performance come together.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Center Team Lead

SolutionSurface

Call Center Professionals (Male &amp; Female) Build your future with a dynamic team that values excellence and growth. We are seeking customer-oriented candidates to deliver top-tier support. We offer a supportive workplace culture and clear pathways for advancement, making this the perfect role for both entry-level applicants and seasoned industry experts.Key Responsibilities:<ul><li>Handle outbound &amp; inbound calls professionally</li><li>Resolve customer inquiries, provide information, and ensure customer satisfaction</li><li>Maintain accurate records of interactions and transactions</li><li>Follow call scripts and company guidelines to achieve targets</li><li>Escalate complex issues to senior support when needed</li></ul>Requirements:<ul><li>Freshers and experienced candidates are welcome to apply</li><li>Excellent communication skills in English</li><li>Basic computer knowledge and typing skills</li><li>Ability to handle pressure and meet targets</li><li>Willingness to work in night shift.</li></ul>Candidates from Mughalpura, Dharampura, Paragon, Gulberg, and Johar Town areas are eligible to apply.Shift: Night Shift Timing: 8:00 PM &ndash; 5:00 AM Fix Salary + CommissionLocation: DHA Phase 1, Gulberg, Johar Town, LahoreJob Type: Full-timePay: Rs35,000.00 - Rs90,000.00 per monthWork Location: In person

Call Center Represenative (Night Shift)

I Tech

Call Center Agent &ndash; UK Outbound Sales (Evening Shift) | Lahore(Female Preferred)Location: Model Town Link Road, Pace Lahore (On-site) Shift Timing: 02:00 PM &ndash; 10:00 PM Salary: PKR 30,000 &ndash; 40,000 + Monthly Performance Incentives Job Type: Full-Time Industry: International Call Center / UK Campaign / BPOFor Supervisor: (Salary &amp; Commission will be different Plus Mobility Experience Required)UK Evening Shift Call Center Job in LahoreWe are actively hiring Call Center Agents for our UK Outbound Telesales Campaign in Lahore. This is a structured international BPO opportunity offering fixed salary, paid training, performance-based incentives, and long-term career growth.Male &amp; Female candidates can apply (Female candidates preferred). Freshers with good English communication skills are encouraged to apply. Mobility or UK campaign experience is a plus but not mandatory.Ideal for Candidates Searching For:<ul><li>Call center jobs in Lahore</li><li>UK evening shift jobs</li><li>Call center jobs for freshers</li><li>UK outbound telesales roles</li><li>International BPO careers in Lahore</li></ul>Key Responsibilities &ndash; UK Outbound Sales<ul><li>Make outbound calls to UK-based customers</li><li>Present mobility or service solutions confidently</li><li>Handle objections and close sales professionally</li><li>Maintain accurate CRM records and daily call logs</li><li>Achieve daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good spoken English communication skills</li><li>Confident, persuasive, and target-driven personality</li><li>Freshers and entry-level candidates encouraged</li><li>Comfortable working evening shift (UK time zone)</li><li>Available for on-site work at Model Town Link Road, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary + attractive monthly incentives</li><li>Paid professional training from day one</li><li>Continuous coaching and supervision</li><li>Sunday off every week</li><li>Professional, growth-focused work environment</li><li>Clear promotion path to Senior Agent and Team Lead</li></ul>Apply now to start your career in a growing UK outbound call center campaign in Lahore.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent – 02:00PM to 10:00PM

Explore 277+ Call center supervisor in Lahore this March. Find roles across top companies and apply now to boost your career.

277 call center supervisor jobs In Lahore

Call Center Manager

Call Center Manager

Call Center Executive

Assistant Manager Call Center Operations

Call Center Team Lead

Call Center Represenative (Night Shift)

Call Center Agent – 02:00PM to 10:00PM