customer support representative Jobs in Lahore

customer support representative

sales executive

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

call center supervisor

ibex

<div>
 Lead Supervisor Operations
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Strong call center background with at least 2 years of experience in CC operations
 </li>
 <li>
 Ability to analyze metrics, KPIs, and reports to identify performance gaps
 </li>
 <li>
 Demonstrates strong presentation skills in client meetings and business reviews
 </li>
 <li>
 Proactive in resolving escalations, operational issues, and team challenges
 </li>
 <li>
 Strong analytical skills and proficiency in Excel and PowerPoint for data management
 </li>
 <li>
 Highly motivated to drive team performance and achieve business objectives
 </li>
 <li>
 Efficient in multitasking and meeting deadlines
 </li>
 <li>
 Capable of handling client escalations effectively
 </li>
 <li>
 Must remain aware of work-related updates and activities during off days
 </li>
 <li>
 Strong cross-functional coordination with T&amp;D, QA, and other departments
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 C1-level English communication skills (verbal &amp; written)
 </li>
 <li>
 Bachelor&rsquo;s degree (Graduation)
 </li>
 </ul>
</div>

Lead Supervisor, Operations

Scaleup Connect

Call Center Manager<ul><li>Location: Lahore, Punjab, Pakistan</li><li>Job Type: Full-time</li><li>Work Mode: On-site</li><li>Schedule: Monday to Saturday, 9:30 AM &ndash; 6:00 PM</li><li>Gender Preference: Male</li></ul>About the RoleScaleup Connect is hiring a Call Center Manager on behalf of its client. We are looking for an experienced operations leader responsible for overall call center performance, including team management, service quality, KPI achievement, customer satisfaction improvement, and cost control &mdash; ensuring efficient and stable day-to-day operations.Key Responsibilities<ul><li>Oversee daily call center operations and ensure SLA compliance</li><li>Define and monitor KPIs such as call answer rate, response time, and customer satisfaction</li><li>Manage and train agents and team leaders to continuously improve performance</li><li>Optimize call handling processes to enhance efficiency and customer experience</li><li>Handle escalated customer complaints and critical issues</li><li>Coordinate with sales, technical, and other departments</li><li>Control operational costs and improve resource utilization</li><li>Prepare regular reports and improvement plans</li></ul>Requirements<ul><li>Diploma or above &mdash; Bachelor's degree preferred</li><li>At least 4 years of call center experience, with 2+ years in a managerial role</li><li>Familiar with call center KPIs and SLAs</li><li>Strong leadership and communication skills</li><li>Ability to work under pressure and solve problems effectively</li><li>Proficient in MS Office and call center systems</li><li>Good command of English (working proficiency required)</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce, after-sales, or technical support call centers</li><li>Experience managing multilingual teams (English + Urdu) is a plus</li><li>Familiarity with CRM systems such as Salesforce</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Manager

Union Developers (Pvt.) Ltd

Job Title: Call Center Lead &ndash; Union DevelopersLocation: [Insert Location] Company: Union DevelopersJob Type: Full-TimeAbout Us: Union Developers is a fast-growing real estate development company delivering high-quality residential and commercial projects. We are seeking an experienced and motivated Call Center Lead to manage and elevate our customer engagement operations.Key Responsibilities:<ul><li>Lead and supervise the call center team to ensure high performance and productivity</li><li>Monitor inbound and outbound calls, ensuring excellent customer service standards</li><li>Develop scripts, workflows, and call handling strategies</li><li>Train, coach, and evaluate call center agents</li><li>Track KPIs such as conversion rates, call quality, and response times</li><li>Coordinate with sales and marketing teams to improve lead generation and conversion</li><li>Handle escalated customer inquiries and resolve issues efficiently</li><li>Prepare performance reports and recommend improvements</li></ul>Requirements:<ul><li>5&ndash;10 years of experience in call center operations (required)</li><li>Experience with a renowned call center (e.g., Ibex) is highly preferred</li><li>Proven experience in a leadership or supervisory role</li><li>Strong communication and interpersonal skills</li><li>Ability to manage, motivate, and develop teams</li><li>Experience with CRM systems and call center software</li><li>Analytical mindset with problem-solving abilities</li><li>Experience in real estate or sales-driven environments is a plus</li><li>Bachelor&rsquo;s degree (preferred)</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Work Location: In person

Call Center Lead

Job Title: Call Center Executive Company: Union DevelopersJob Type: Full-Time Location: LahoreJob Description: Union Developers is seeking a motivated and customer-focused Call Center Executive to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing accurate information about our real estate projects and services.Key Responsibilities:<ul><li>Manage inbound and outbound customer calls in a professional manner</li><li>Provide detailed information about company projects, services, and offers</li><li>Maintain a high level of customer satisfaction through excellent communication</li><li>Record customer interactions and update CRM systems accurately</li><li>Follow up with potential clients and leads</li><li>Handle complaints and provide appropriate solutions</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree preferred</li><li>Proven experience in a call center or customer service role is a plus</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge and familiarity with CRM systems</li><li>Fluent in English and Urdu</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Work Location: In person

Call center Executive

callmatrics solution

Requirement Basic English Minimum Matric clear Living in Lahore Available to work in evening shift Age should be maximum 25What we are offering: Basic Fix Salary: 30000-45000 ( Freshers ) Sunday Off Travel Allowance : Handsome Commissions with Salary Location: Faisal Town Moon market Lahore Only Office Based Job Job Timings: 2PM-10PM Sunday OFF For further details contact on WhatsApp 03187082370Job Type: Full-timePay: Rs30,000.00 - Rs65,000.00 per monthWork Location: In person

Call Center job in Lahore

airankers

We&rsquo;re Hiring: SEO Executive (Google Business Profile - GBP)We are looking for a skilled and motivated SEO Executive with experience in Google Business Profile (GBP) optimization to join our team.Job Type: Onsite Shift: Night Shift (7:00 PM &ndash; 4:00 AM)Key Responsibilities &amp; Requirements:<ul><li>1&ndash;2 years of experience in SEO or related field</li><li>Hands-on experience with Google Business Profile (GBP) management</li><li>Strong knowledge of GMB/GBP optimization techniques</li><li>Understanding of Local SEO strategies</li><li>Experience in Google Maps ranking improvement</li><li>Business listing management across platforms</li><li>Review management and response handling</li><li>Managing and publishing Google Posts</li><li>Performance tracking, insights, and reporting</li><li>Keyword research and analysis</li><li>Competitor analysis</li></ul>If you&rsquo;re passionate about SEO and want to grow in a dynamic environment, we&rsquo;d love to hear from you!Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Call Center Agent-SEO EXECUTIVE

Grey Media Group

Job Title: Call Center Representative Location: Gulberg II, Lahore Job Type: Full-Time | Night Shift (7pm - 4am) Work Mode: On-siteAbout the RoleWe are hiring a Call Center Representative who is confident, energetic, and customer-focused. In this role, you will handle inbound and outbound calls, engage with potential and existing clients, and deliver an excellent customer experience. If you have strong communication skills and enjoy working in a fast-paced call center environment, this opportunity is for you.Key Responsibilities<ul><li>Manage inbound and outbound calls professionally and efficiently</li><li>Clearly explain company services to potential and existing customers</li><li>Handle customer queries and provide timely solutions</li><li>Generate leads and schedule appointments when required</li><li>Maintain accurate call logs and update CRM records</li><li>Meet and exceed daily and monthly call targets</li></ul>Requirements<ul><li>6 months to 1 year of call center or customer service experience (preferred)</li><li>Strong English communication skills</li><li>Confidence in handling objections and client interactions</li><li>Good listening, problem-solving, and time management skills</li><li>Target-driven mindset with the ability to work independently and in a team</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Professional and supportive work environment</li><li>Training and career growth opportunities</li><li>Opportunity to build a strong career in the call center industry</li></ul>If you&rsquo;re looking for a good opportunity and want to grow in a professional environment, we&rsquo;d love to hear from you.Apply now and start your career with us!Job Type: Full-timeWork Location: In person

Call Center Representative

Explore 264+ Call center supervisor in Lahore this May. Find roles across top companies and apply now to boost your career.