customer service representative Jobs in Karachi

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customer support representative Jobs in Karachi

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international customer support specialist

call center support representative

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

The Talenters

Job description:Outwerk Solutions, a leading international call center, is looking for Call Center Agents who are fluent in English and ready to earn big!Job Details: Shifts Available:<ul><li>Part-time: 7:00 PM - 2:00 AM</li><li>Full-time: 7:00 PM - 4:00 AM</li></ul>Days: Monday - Friday (Weekends Off!)<ul><li>What We Offer:</li></ul>Salary up to 50,000 PKR + Commissions &amp; Incentives<ul><li>Performance-based Bonuses</li><li>Career Growth Opportunities</li><li>Fun &amp; Professional Work Environment</li></ul>Requirements:<ul><li>Fluent English Communication Skills (Mandatory)</li><li>Strong persuasion &amp; sales skills</li><li>Ability to work in a fast-paced environment</li><li>Prior call center experience is a plus, but freshers are welcome!</li></ul>Apply Now! Send your CV via WhatsApp at 0349-3613193or come for walk-in interview between 8pm - 10pmLocation: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiDon't miss this opportunity to boost your career!Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Representatives

Minerva Research Solutions

<div>Location: Karachi (On-site) 
Department: Patient Experience &amp; Support 
Employment Type: Full-Time | Night Shift<h3 class="jobSectionHeader">
Who We Are</h3>
Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services, enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by FDA and ICH-GCP standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
We are expanding our Customer Experience function and seeking a customer-centric, articulate, and resilient professional to join our high-performance team.<h3 class="jobSectionHeader">
Role Summary</h3>
As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy.</li><li>
Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support.</li><li>
Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards.</li><li>
Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP).</li><li>
Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity.</li><li>
Maintain complete and compliant CRM documentation of all customer interactions.</li><li>
Identify service gaps and escalate complex situations to the relevant teams for swift resolution.</li></ul><h3 class="jobSectionHeader">
Required Qualifications &amp; Experience</h3><ul><li>
Bachelor&rsquo;s degree in any discipline (or equivalent).</li><li>
Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)</li><li>
Minimum 1 year of international customer support experience (contact center, BPO, or shared services).</li><li>
Experience in healthcare, life sciences, or clinical research is a plus but not mandatory.</li><li>
Strong analytical thinking, emotional intelligence, and client-service orientation.</li><li>
Ability to perform in a target-driven, high-volume, and fast-paced environment.</li><li>
Proficiency in customer service platforms/CRM tools and MS Office applications.</li><li>
Willingness to work night shifts and adjust to evolving business needs.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Gain at Minerva</h3><ul><li>
Competitive compensation with performance-based rewards</li><li>
Comprehensive medical insurance</li><li>
EOBI retirement benefits</li><li>
Structured Learning &amp; Development pathways, including certifications and career mobility</li><li>
Paid annual, medical, and casual leave</li><li>
Mental well-being and employee support programs</li><li>
Inclusive, collaborative, and growth-driven work culture</li><li>
Internal recognition &amp; employee engagement initiatives</li><li>
Modern digital tools and a technology-forward workplace</li><li>
Transportation facility for female staff &amp; conveyance allowance for male staff</li><li>
Night shift allowance</li><li>
Family-supportive policies, including parental leave</li><li>
Opportunities to contribute to community and social impact programs</li></ul><h3 class="jobSectionHeader">
Work Schedule</h3>
Monday &ndash; Friday 
 7:00 PM &ndash; 3:00 AM (On-site)<h3 class="jobSectionHeader">
Diversity, Equity &amp; Inclusion</h3>
Minerva Research Solutions is an Equal Opportunity Employer. We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
KqEmpZcV7f</div>

Call Center Representative (Night Shift)

<div>
 
 Location:
 
 Karachi (On-site)
 
 
 
 Department:
 
 Patient Experience &amp; Support
 
 
 
 Employment Type:
 
 Full-Time | Night Shift
 
 
 
 Who We Are
 
 
 
 Minerva Research Solutions is a leading Clinical Trial Management and Support organization dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality. We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain &mdash; from feasibility to closeout.
 
 
 Our portfolio spans
 
 Data Operations, Patient Recruitment, and Regulatory Services
 
 , enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence. Governed by
 
 FDA
 
 and
 
 ICH-GCP
 
 standards, we are committed to delivering data integrity, participant safety, and reliable insights at every touchpoint.
 
 
 We are expanding our Customer Experience function and seeking a
 
 customer-centric, articulate, and resilient professional
 
 to join our high-performance team.
 
 
 
 Role Summary
 
 
 
 As a Call Center Representative, you will serve as the frontline ambassador for Minerva, representing our service standards, values, and commitment to excellence. You will play a critical role in guiding patients, partners, and stakeholders with accurate information and empathetic engagement, ensuring a seamless and compliant service experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage inbound and outbound interactions to support patient and client inquiries on clinical services, ensuring clarity, professionalism, and accuracy
 </li>
 <li>
 Deliver a frictionless customer journey by proactively understanding needs, resolving concerns, and providing tailored support
 </li>
 <li>
 Support appointment coordination, participant onboarding, and dissemination of study-related information, ensuring compliance with confidentiality and data-handling standards
 </li>
 <li>
 Maintain a high standard of service delivery aligned with Minerva&rsquo;s CX principles and regulatory guidelines (FDA/ICH-GCP)
 </li>
 <li>
 Collaborate with cross-functional teams to drive timely issue resolution and consistent service continuity
 </li>
 <li>
 Maintain complete and compliant CRM documentation of all customer interactions
 </li>
 <li>
 Identify service gaps and escalate complex situations to the relevant teams for swift resolution
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline (or equivalent)
 </li>
 <li>
 Exceptional communication skills in English &mdash; neutral/US accent preferred.(MANDATORY)
 </li>
 <li>
 Minimum 1 year of international customer support experience (contact center, BPO, or shared services)
 </li>
 <li>
 Experience in healthcare, life sciences, or clinical research is a plus but not mandatory
 </li>
 <li>
 Strong analytical thinking, emotional intelligence, and client-service orientation
 </li>
 <li>
 Ability to perform in a target-driven, high-volume, and fast-paced environment
 </li>
 <li>
 Proficiency in customer service platforms/CRM tools and MS Office applications
 </li>
 <li>
 Willingness to work night shifts and adjust to evolving business needs
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain At Minerva
 
 
 
 <ul>
 <li>
 Competitive compensation with performance-based rewards
 </li>
 <li>
 Comprehensive medical insurance
 </li>
 <li>
 EOBI retirement benefits
 </li>
 <li>
 Structured Learning &amp; Development pathways, including certifications and career mobility
 </li>
 <li>
 Paid annual, medical, and casual leave
 </li>
 <li>
 Mental well-being and employee support programs
 </li>
 <li>
 Inclusive, collaborative, and growth-driven work culture
 </li>
 <li>
 Internal recognition &amp; employee engagement initiatives
 </li>
 <li>
 Modern digital tools and a technology-forward workplace
 </li>
 <li>
 Transportation facility for female staff &amp; conveyance allowance for male staff
 </li>
 <li>
 Night shift allowance
 </li>
 <li>
 Family-supportive policies, including parental leave
 </li>
 <li>
 Opportunities to contribute to community and social impact programs
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 
 Monday &ndash; Friday
 
 
 
 🕒
 
 7:00 PM &ndash; 3:00 AM (On-site)
 
 
 
 
 Diversity, Equity &amp; Inclusion
 
 
 
 Minerva Research Solutions is an
 
 Equal Opportunity Employer
 
 . We foster a culture where individuals are valued for their unique perspectives, encouraged to challenge the status quo, and empowered to unleash their potential.
 
 
 Powered by JazzHR
 
 
 KqEmpZcV7f
</div>

Call Center Representative  (Night Shift)

Ace Marketing

Ace MarketingFull Job DescriptionWe are looking for dynamic and motivated individuals to join our team as Call Center Representatives. Candidates must possess strong communication abilities and demonstrate effective leadership skills.This is a full-time, on-site role based in Karachi.Key Responsibilities:<ul><li>Deliver outstanding customer service through outbound calls.</li><li>Address and resolve customer inquiries efficiently.</li><li>Provide accurate information regarding products and services.</li><li>Maintain a professional and positive attitude in all customer interactions.</li></ul>Qualifications:<ul><li>Strong sales and customer support skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Prior experience in a call center or customer service role is an advantage.</li><li>Minimum qualification: High school diploma or equivalent.</li><li>Additional education or certification in customer service is a plus.</li><li>Proficiency in English is required.</li></ul>Compensation:<ul><li>Basic Salary + Commission</li></ul>Job Types: Full-time, Part-time Pick &amp; drop is available for females.Job Type: Full-timePay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Call Center Representatives/ CSR- (Outbound)

MindEngage

WE ARE HIRING &ndash; International Call Center Sales Executive (On-Site Job) Location: Shahrah-e-Faisal Company: HalerSoft Full-Time &ndash; On-Site Only (6 PM &ndash; 3 AM) Salary: 25,000 PKR + Attractive Commission Website: halersoft.netHalerSoft is looking for a confident and energetic International Call Center Sales Executive with excellent English communication skills.If you can communicate with international clients, convert leads, and achieve sales targets &mdash; this role is for you!Responsibilities:<ul><li>Handling international clients through calls, emails, and messages</li><li>Explaining company services and closing sales deals</li><li>Making follow-up calls and maintaining long-term client relationships</li><li>Meeting monthly and quarterly sales targets</li><li>Using CRM software and keeping records updated</li><li>Basic market research and competitor analysis</li><li>Providing professional customer service</li><li>Coordinating with the team on sales strategies</li></ul>Requirements:<ul><li>On-site presence is mandatory (No remote work)</li><li>Excellent English speaking &amp; writing skills</li><li>Call center or international sales experience is a plus</li><li>Strong communication &amp; negotiation skills</li><li>Confident, target-oriented, and sales-driven</li><li>Ability to work under pressure</li><li>Basic computer &amp; email handling skills</li></ul>Apply Now:Email: info@halersoft.net WhatsApp: 0333-3867917Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

CALL CENTER REPRESENTATIVE

Hiring Pakistan

Company OverviewWe are hiring energetic and confident individuals for our international telecom campaigns (Du &amp; Etisalat). Join a professional call center environment with strong career growth opportunities.Position Details<ul><li>Employment Type: Full-Time</li><li>Campaign: Du &amp; Etisalat (Telecom &ndash; UAE Process)</li><li>Gender: Female Only</li><li>Marital Status: Both married and unmarried candidates can apply</li><li>Age Requirement: 18 to 25 years</li><li>Working Hours: 10:00 AM to 7:00 PM</li><li>Salary Range: PKR 20,000 &ndash; 100,000 per month (Performance-based incentives)</li></ul>Key Responsibilities<ul><li>Make outbound calls to customers regarding telecom services</li><li>Promote and explain Du &amp; Etisalat products and offers</li><li>Maintain excellent customer service and communication standards</li><li>Achieve daily and monthly sales targets</li><li>Update and manage customer records in the system</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum Intermediate education</li><li>Strong communication skills (English/Urdu)</li><li>Good persuasion and negotiation skills</li><li>Basic computer knowledge</li><li>Positive and professional attitude</li></ul>Benefits<ul><li>Performance bonuses and commissions</li><li>Professional work environment</li><li>Growth and promotion opportunities</li></ul>To Apply: Send your CV via email or contact on WhatsApp: info.hiringpakistan@gmail.com 0348-2350367Follow our Social Media for Get Latest UpdatesIf you&rsquo;re looking for the latest job updates and details, please subscribe to our official YouTube channel for daily job alerts:<ul><li>https://www.youtube.com/@HiringPakistan</li><li>You can also contact us on WhatsApp to remind us that you&rsquo;ve sent an email &mdash; please message us to check your email:</li><li>https://wa.me/923482350367</li><li>Stay connected with us for more job opportunities in Pakistan and abroad:</li><li>Website &mdash; https://hiringpakistan.co</li><li>Indeed &mdash; https://pk.indeed.com/cmp/Hiring-Pakistan</li><li>TikTok &mdash; https://www.tiktok.com/@hiringpakistan</li><li>Facebook &mdash; https://facebook.com/HiringPakistan</li><li>LinkedIn &mdash; https://www.linkedin.com/company/hiring-pakistan</li><li>Instagram &mdash; https://instagram.com/hiringpakistan</li><li>Pinterest &mdash; https://pinterest.com/hiringpakistan</li><li>Twitter &mdash; https://twitter.com/HiringPakistan</li><li>Remote Jobs &mdash; https://bit.ly/remotejobinpakistan</li><li>WhatsApp Channel &mdash; https://whatsapp.com/channel/0029Va80bB9JP210XZcBJO35</li><li>WhatsApp Group &mdash; https://chat.whatsapp.com/K9zP3gM3VKHA4xvtYD88Xa</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>are u female?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

call center in Bahadurabad

Explore 1626+ Call center support representative in Karachi this December. Find roles across top companies and apply now to boost your career.

1626 call center support representative jobs IN Karachi

Contact Center Representative

Call Center Representatives

Call Center Representative (Night Shift)

Call Center Representative (Night Shift)

Call Center Representatives/ CSR- (Outbound)

CALL CENTER REPRESENTATIVE

call center in Bahadurabad