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care centre officer medical

Nextcare

<div>
 
 Job Overview
 
 
 
 The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. Contact Centre Agent will correspond with Care Centre Management accordingly and comply to provide a customer-oriented service at all times.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Managing &amp; providing overall guidance about Medical Cases review &amp; authorization over Phone.
 </li>
 <li>
 Responding to queries regarding cover, claims, hospitalization, complaints
 </li>
 <li>
 Commit to the department`s service standards across phone, email, live chat, and customer experience metrics such as customer satisfaction and NPS. case
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Medical background is a must.
 </li>
 <li>
 6 months - 3 years of experience.
 </li>
 <li>
 Experience in a customer facing role is beneficial.
 </li>
 <li>
 Insurance experience is a plus.
 </li>
 <li>
 Previous experience in Call Centre environment would be beneficial.
 </li>
 <li>
 Experience working in pressurized environment with tight deadlines.
 </li>
 <li>
 Strong Knowledge of Microsoft Office (Excel, Word)
 </li>
 <li>
 High level of fluency in English is a must.
 </li>
 <li>
 Must be fully flexible to work rotating shift patterns including shift work, nights, and weekend.
 </li>
 <li>
 Experience in a customer-facing role, ideally with exposure to AI-enhanced service platforms.
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 
 Key Benefits/What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Care Centre Officer- Medical

Concentrix

<div>
 
 
 Bonjour !
 
 Je m&rsquo;appelle Menna et je travaille dans les ressources humaines 👩 💼
 
 
 Je recherche des personnes int&eacute;ress&eacute;es pour un poste dans un centre d&rsquo;appel chez Concentrix
 
 Alex et Cairo
 
 (service client ou support technique).
 
 
 📌 Le salaire est de
 
 30800 EGP.
 
 
 
 Si vous &ecirc;tes int&eacute;ress&eacute;(e), merci de m&rsquo;envoyer :
 
 
 * Votre nom complet
 
 
 * Votre adresse e-mail
 
 
 * Votre num&eacute;ro de t&eacute;l&eacute;phone
 
 
 * Votre ville de r&eacute;sidence
 
 
 🎤 Et aussi :
 
 
 Un petit message vocal o&ugrave; vous vous pr&eacute;sentez en fran&ccedil;ais et en anglais, et pr&eacute;cisez si vous avez une exp&eacute;rience dans un centre d&rsquo;appel ou non.
 
</div>

Call Center Representative

Migrate

<div>
 
 Junior HR Officer (Fresh Graduate / Entry-Level)
 
 
 
 We are looking for a motivated and detail-oriented Junior HR Officer to join our HR team. This role is ideal for a fresh graduate or candidate with very limited experience who is eager to learn all HR functions and grow within a structured HR environment. The selected candidate will support day-to-day HR operations and assist in ensuring smooth and compliant HR processes.
 
 
 
 Key Responsibilities
 
 
 
 
 Recruitment &amp; Onboarding
 
 
 
 <ul>
 <li>
 Assist in posting job vacancies on recruitment platforms and screening CVs.
 </li>
 <li>
 Coordinate interview scheduling and communicate with candidates.
 </li>
 <li>
 Support the preparation of job offers and employment contracts.
 </li>
 <li>
 Assist in onboarding activities and ensure employees submit required documents.
 </li>
 <li>
 Help update and maintain job descriptions and hiring records.
 
 
 </li>
 </ul>
 
 HR Operations &amp; Administration
 
 
 
 <ul>
 <li>
 Maintain and update employee personnel files and HR records accurately.
 </li>
 <li>
 Prepare standard HR documents such as employment letters, salary certificates, and announcements.
 </li>
 <li>
 Assist in tracking attendance, leaves, and overtime records.
 </li>
 <li>
 Support HR documentation and ensure proper filing and organization.
 
 
 </li>
 </ul>
 
 Payroll &amp; Benefits Support
 
 
 
 <ul>
 <li>
 Assist in collecting monthly payroll data including attendance, overtime, and leave records.
 </li>
 <li>
 Support payroll preparation by ensuring accurate employee data.
 </li>
 <li>
 Help follow up on medical insurance registrations and employee documentation.
 </li>
 <li>
 Ensure proper recordkeeping for social insurance and employee benefits.
 
 
 </li>
 </ul>
 
 Employee Support &amp; Relations
 
 
 
 <ul>
 <li>
 Act as a first point of contact for basic HR inquiries.
 </li>
 <li>
 Support employee engagement activities and internal communication initiatives.
 </li>
 <li>
 Assist in performance review coordination and documentation.
 
 
 </li>
 </ul>
 
 Compliance &amp; Documentation
 
 
 
 <ul>
 <li>
 Ensure employee files are complete and compliant with company policies.
 </li>
 <li>
 Assist in preparing required documents for social insurance and government-related processes.
 </li>
 <li>
 Support HR team in maintaining compliance with local labor regulations.
 
 
 </li>
 </ul>
 
 Offboarding Support
 
 
 
 <ul>
 <li>
 Assist in resignation procedures and clearance processes.
 </li>
 <li>
 Help prepare final settlement documentation under supervision.
 </li>
 <li>
 Support exit interview scheduling and documentation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Fresh graduate or up to 1 year of HR-related experience (internships included).
 </li>
 <li>
 Basic understanding of Egyptian Labor Law is a plus.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Willingness to learn and grow within the HR function.
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, Outlook).
 </li>
 </ul>
</div>

Junior HR Officer

<div>
 The Claims Processing Officer reviews and audits providers&rsquo; bills, accurately entering them into the system. They scan for missing documents and verify that medical reports, prescriptions, tests, and invoices are consistent.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Audit and process all types of providers&rsquo; bills.
 </li>
 <li>
 Examine claim documents thoroughly.
 </li>
 <li>
 Ensure correct pricing is applied before processing bills in TATSH.
 </li>
 <li>
 Handle claim adjustments.
 </li>
 <li>
 Utilize AI-based screening tools to verify accurate entry of insurance claim information, ensuring precise processing and timely payment.
 </li>
 <li>
 Verify all required fields in TATSH, such as visa notes, precertification center notes, contract notes, policy files, medical files, and faxes, to guarantee accurate processing.
 </li>
 <li>
 Process and record invoice details in TATSH according to policy terms, product type, TOB, and information from medical auditors, providers, and precertification officers.
 </li>
 <li>
 Follow up daily on pending claims or issues with relevant departments until resolved.
 </li>
 <li>
 Notify the Network department upon receiving jumbo claims to secure special discounts from providers.
 </li>
 <li>
 Report in writing to the Network department any deviations from agreed tariffs by providers.
 </li>
 <li>
 Inform the Team Leader or Manager in writing about complaints related to payers&rsquo; or providers&rsquo; invoices received by the Claims Processing department.
 </li>
 <li>
 Communicate in writing to the Team Leader or Manager any requests or information needed from other departments.
 </li>
 <li>
 Adhere strictly to the Department&rsquo;s internal procedures.
 </li>
 <li>
 Maintain confidentiality and proper management of insured member data, system information, policies, and medical records.
 </li>
 <li>
 Perform any other duties assigned by the Direct Manage
 </li>
 <li>
 AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 </li>
 </ul>
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Education: Pharmacy Degree.
 </li>
 <li>
 Experience: Minimum 2 years in the Health Care Industry, including TPA&rsquo;s, insurance companies, hospitals, or medical centers.
 </li>
 <li>
 Strong commitment to delivering results.
 </li>
 <li>
 Ability to meet deadlines consistently.
 </li>
 <li>
 Excellent teamwork skills.
 </li>
 <li>
 Outstanding communication and organizational abilities.
 </li>
 <li>
 Flexibility to work shifts.
 </li>
 <li>
 Willingness to work overtime when necessary.
 </li>
 <li>
 Basic proficiency in MS Office applications
 
 
 </li>
 </ul>
 
 How We Hire
 
 
 
 
 
 Agency Statement
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under
 
 
 contract. Any unsolicited submission will not be considered
 
 
 
 
 Key Benefits/What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
 
 
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Great to have you on board.
 
 Let's care for tomorrow.
 
 
 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>

Claims Processing Officer

IVY STEM International Schools

<div>
 Public Relations Officer
 
 we are hiring a Public Relations Officer.
 
 Responsibilities:
 
 Handling parents and presenting the school during orientation
 
 Responding to parent calls and handling complaints professionally
 
 Managing communication and public image
 
 Requirements:
 
 Excellent communication skills
 
 Professional and friendly attitude
 
 Previous experience in PR or customer service is preferred
 
 could you please apply : https://ivyis.org/employee/register.php
</div>

Public relation

NOK Human Capital

<div>
 
 We are hiring a Network Engineer. In this role, you will provide daily operational support, analysis, and implementation enablement to technology squads and Centers of Excellence. You will maintain documentation, ensure data accuracy, and support reporting needs to enable smooth BAU operations. You will also contribute to projects, process improvements, and issue resolution to strengthen overall system reliability.
 
 
 
 
 
 
 About us
 
 
 
 NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review, build, and maintain functional and technical documentation, communications, and policies.
 </li>
 <li>
 Support workshops, meetings, testing activities, and issue resolution.
 </li>
 <li>
 Conduct quality assurance checks on data, inputs, and outputs.
 </li>
 <li>
 Prepare and maintain reporting dashboards and artefacts across tools such as Jira, Excel, and Planview.
 </li>
 <li>
 Assist with small projects and initiatives to ensure timely and accurate delivery.
 </li>
 <li>
 Implement new processes and contribute feedback to improve compliance and efficiency.
 </li>
 <li>
 Adhere to established policies, processes, and SOPs to ensure consistent service delivery.
 </li>
 <li>
 Provide internal customer service in line with organizational service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in enterprise IT environments, including network architectures, security, and incident management.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Certifications such as CCNA (Data Centre/Security/Route-Switch) or equivalent.
 </li>
 <li>
 ITIL Foundation certification in IT Service Management.
 </li>
 <li>
 Strong knowledge of data network technologies and protocols (e.g., routers, switches, NFV, BGP, MPLS, DNS/DHCP).
 </li>
 <li>
 Knowledge of network security technologies (e.g., firewalls, VPN, IPS, WAF, DDoS protection).
 </li>
 <li>
 Basic understanding of IT infrastructure, banking applications, and unified communications technologies.
 </li>
 <li>
 Strong problem analysis and capacity planning skills.
 </li>
 </ul>
 
 
</div>

Network Engineer

بنك التعمير والإسكان HD Bank

<div>
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 
 The
 
 Senior Officer / Officer &ndash; Digital Development
 
 is responsible for
 
 developing, maintaining, and optimizing digital banking solutions
 
 , including websites, mobile applications, and digital platforms.
 
 
 This role ensures that
 
 applications are secure, user-friendly, and aligned with business objectives
 
 while supporting integration efforts, performance enhancements, and compliance with security standards.
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 <ul>
 <li>
 Assist in the
 
 development, testing, and deployment
 
 of web and mobile applications.
 </li>
 <li>
 Write clean, scalable, and maintainable
 
 code using modern programming languages (JavaScript, Python, Java, etc.)
 
 .
 </li>
 <li>
 Ensure digital solutions adhere to
 
 best coding practices, security guidelines, and compliance requirements
 
 .
 </li>
 <li>
 Support
 
 integration between digital platforms and enterprise systems (CRM, ERP, core banking systems, etc.)
 
 .
 </li>
 <li>
 Develop and maintain
 
 RESTful APIs, SOAP services, and middleware components
 
 .
 </li>
 <li>
 Work with IT teams to ensure
 
 seamless data exchange and platform interoperability
 
 .
 </li>
 <li>
 Continuously monitor and optimize
 
 web and mobile applications for performance, scalability, and security
 
 .
 </li>
 <li>
 Identify and resolve
 
 system bottlenecks, slow response times, and user experience issues
 
 .
 </li>
 <li>
 Utilize
 
 analytics and user feedback
 
 to enhance digital platform functionality.
 </li>
 <li>
 Ensure all digital solutions comply with
 
 IT security policies, industry standards (PCI DSS, ISO 27001), and regulatory requirements
 
 .
 </li>
 <li>
 Work with IT security teams to identify vulnerabilities and implement
 
 security patches and enhancements
 
 .
 </li>
 <li>
 Conduct
 
 regular testing (penetration testing, security audits) to ensure application security
 
 .
 </li>
 <li>
 Work with
 
 UX/UI designers, business analysts, and project managers
 
 to deliver high-quality applications.
 </li>
 <li>
 Support business users by addressing
 
 technical issues, implementing new features, and optimizing digital workflows
 
 .
 </li>
 <li>
 Provide documentation and training for
 
 internal teams and end-users
 
 .
 </li>
 <li>
 Maintain detailed
 
 technical documentation
 
 for developed applications, APIs, and integrations.
 </li>
 <li>
 Generate reports on
 
 application performance, error logs, and system enhancements
 
 .
 </li>
 <li>
 Support management in creating
 
 data-driven insights for digital transformation initiatives
 
 .
 </li>
 <li>
 .NET MVC &amp; .NET Core
 </li>
 </ul>
 
 
 
 
 
 
 
 Job Qualifications:
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, accounting, Information Technology, Computer Science, or a related field.
 </li>
 <li>
 
 Senior Officer:
 
 Minimum
 
 2 years
 
 of experience in
 
 digital development, web/mobile applications, or software engineering
 
 .
 </li>
 </ul>
 
 
</div>

Digital Development Senior Officer

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