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cargo agent

Menzies Aviation

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

As a member of our Cargo Agent Team, you will be assisting passengers and their property to arrive safely at their destinations. You will work within a team to load and unload luggage, freight and cargo on and off commercial aircraft, in the outbound bag room and the baggage claim area. You will be driving and operating small specialized commercial vehicles at times and as such you will require a valid driver&rsquo;s license with a clear driving record. This position requires occasional heavy lifting, pushing, pulling, bending, stretching, and frequent kneeling. You will operate a Forklift.

This role requires you to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.

Shift: To be determined

What you will be doing
<ul>
<li>You will operate a Forklift lift.</li>
<li>Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals, and air cargo facilities.</li>
<li>Frequent bending, stretching push/pulling, stacking, and kneeling in small confined locations.</li>
<li>Operate motorized equipment.</li>
<li>Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.</li>
<li>Ensure the safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements.</li>
<li>Required to attend the mandatory training imposed by the Company and Airlines as per job role.</li>
</ul>
Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.

What we are looking for:
<ul>
<li>Must be at least 18 years of age.</li>
<li>Must pass drug testing.</li>
<li>Must have experience operating a Forklift.</li>
<li>Valid driver&rsquo;s license in good standing.</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays.</li>
<li>Work is done primarily outdoors, must be comfortable working in all weather conditions.</li>
<li>Must pass FBI background check and obtain Airport security badge.</li>
</ul>
Would you like to see more detail on what we are looking for? Please see the following job description for further information

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!</div>

Cargo Agent

Advanced Security Safe and Lock

Pay: $19.00 - $27.00 per hourJob description:Job Type: Full-Time Location: In-person &ndash; Baltimore, MDAbout UsAdvanced Security Safe &amp; Lock is a fast‑paced and customer‑focused provider of locksmithing, access control systems, commercial door installation, door repair, and security camera solutions. We serve both residential and commercial clients, delivering high‑quality service with a strong commitment to reliability and professionalism.Position OverviewWe are seeking an experienced and highly skilled Customer Service Representative / Dispatcher to join our operations team. This role requires someone who excels at coordinating field technicians, diagnosing customer issues over the phone, upselling services, and de‑escalating customer concerns.The ideal candidate has experience working with service technicians, understands the dynamics of a field‑service environment, and can confidently handle communication with both team members and management. This position offers the opportunity to lead the dispatch team and support our Operations Managers in delivering exceptional service.Key Responsibilities<ul><li>Answer high‑volume incoming calls with professionalism, empathy, and accuracy</li><li>Diagnose customer service issues over the phone to assign the correct technician type (Locksmith, Access Control Tech, Door Tech, CCTV Tech, etc.)</li><li>Effectively upsell services and present solutions based on customer needs</li><li>Schedule, assign, and dispatch field technicians based on specialty, availability, and geographic location</li><li>Communicate with technicians throughout the day to ensure timely service and efficiency</li><li>Work with various technician personalities and support a positive team environment</li><li>De‑escalate customer complaints and resolve issues proactively</li><li>Maintain detailed notes, work orders, and customer records in the CRM</li><li>Coordinate with Operations Managers to improve workflow, communication, and customer satisfaction</li><li>Assist with administrative and operations tasks as needed</li></ul>Preferred Qualifications<ul><li>Experience as a dispatcher, customer service representative, service coordinator, or call center agent in a field‑service industry</li><li>Background working with locksmiths, access control technicians, security camera installers, or door hardware technicians is strongly preferred</li><li>Strong ability to assess customer issues and match them to the right technician</li><li>Excellent communication, multitasking, and conflict‑resolution skills</li><li>Ability to remain calm under pressure in a fast‑paced environment</li><li>Experience with scheduling software, dispatch software, or CRM tools</li><li>Leadership skills and the ability to guide dispatch team members</li><li>Professional, reliable, and highly organized</li></ul>What We Offer<ul><li>Competitive hourly pay ($19.00 &ndash; $27.00 per hour, based on experience)</li><li>PTO, paid holidays, and benefits package</li><li>Health, Dental, and Vision insurance</li><li>Employee discounts on services</li><li>Opportunities for growth, leadership, and ongoing training</li><li>Supportive and team‑oriented work environment</li></ul>Keywords:Customer Service Dispatcher, Dispatch Coordinator, Field Service Dispatcher, Locksmith Dispatcher, Service Coordinator, Access Control Dispatcher, CCTV Service Dispatcher, Door Technician Dispatcher, Field Technician Scheduler, Customer Service Specialist, Service Operations, Security Industry DispatcherHow to ApplyReady to join a team that values your experience and professionalism? Apply directly through IndeedBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In personPay: $19.00 - $27.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher/Customer Service

Revival Baltimore

<div>
 
 HOTEL REVIVAL Is Hiring A Part-Time Night Auditor
 
 
 
 Hotel Revival is a 107-key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.
 
 
 
 Job Overview
 
 
 
 A Front Desk Agent is responsible for making our guests feel welcome and setting the tone for their experience. Front Desk Agents are responsible for checking guests in and out, taking reservations, inventory control, and concierge services. The person in this role must possess good communication skills, resolve conflict, and maintain a thorough understanding of company policies. Multitasking with high-touch clientele while communicating clearly and concisely with your team members is key.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet all guests in close proximity and make each feel important by providing a genuine welcome
 </li>
 <li>
 Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized
 </li>
 <li>
 View reservations before arrival and create guest profiles that we can utilize to enhance their experience
 </li>
 <li>
 Check guests in and out of the hotel in a confident, professional, and personalized manner
 </li>
 <li>
 Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner
 </li>
 <li>
 Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items
 </li>
 <li>
 Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts
 </li>
 <li>
 Maintain accuracy with all accounting and billing procedures
 </li>
 <li>
 Assist in the development of and implementation of special projects
 </li>
 <li>
 Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
 </li>
 <li>
 Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions.
 </li>
 <li>
 Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You have a High school diploma or general education degree (GED).
 </li>
 <li>
 6+ months of related experience in a hospitality, service, or retail role preferred.
 </li>
 <li>
 You can navigate, operate, and troubleshoot computer systems and software applications.
 </li>
 <li>
 You can develop and maintain professional relationships and speak effectively before guests and groups of co-workers.
 </li>
 <li>
 You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results.
 </li>
 <li>
 You have a strong work ethic and the ability to work autonomously.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We are proud to offer competitive wages and the following benefits for full-time employees:
 
 
 <ul>
 <li>
 Up to 3 weeks paid time off annually
 </li>
 <li>
 50% off discount at most New Waterloo restaurants
 </li>
 <li>
 Health, vision + dental benefits
 </li>
 <li>
 401K matching
 </li>
 <li>
 Paid holidays
 </li>
 <li>
 Volunteer pay
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Referral bonuses
 </li>
 <li>
 Discounts at our shops, hotels + local partnerships
 
 
 </li>
 </ul>
 
 About New Waterloo
 
 
 
 New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
 
 
 
 New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 
 
 We will be accepting applications on an ongoing basis until a candidate is selected for this role.
 
</div>

Front Desk Agent

The Home Depot

<div>Position Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates. 
Key Responsibilities:<ul><li>
20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers</li><li>
20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.</li><li>
15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.</li><li>
15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis</li><li>
15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others. In addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 

Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.</li><li>
Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.</li><li>
Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.</li><li>
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.</li></ul></div>

DC Operations Manager

Explore 4+ Cargo agent in Baltimore this March. Find roles across top companies and apply now to boost your career.

4 cargo agent jobs In Baltimore

Cargo Agent

Dispatcher/Customer Service

Front Desk Agent

DC Operations Manager