sales manager

account manager

marketing manager

assistant marketing manager

outlet manager

category manager

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><br>
We&rsquo;re looking for a Category Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p><b>
What&rsquo;s On Your Plate?</b></p><ul><li><p>
Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</p></li><li><p>
Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</p></li><li><p>
Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</p></li><li><p>
Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</p></li><li><p>
Reviewing and resolving any issues with local suppliers.</p></li><li><p>
Assortment:</p></li><li><p>
Ensuring cost efficiency across our consumers that meets their needs/wants.</p></li><li><p>
Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</p></li><li><p>
Providing regional teams with information regarding products and quantities needed for international and regional contracts.</p></li><li><p>
Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</p></li><li><p>
Price:</p></li><li><p>
Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</p></li><li><p>
Collecting market prices and conducting country price audits.</p></li><li><p>
Promos:</p></li><li><p>
Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</p></li><li><p>
Developing the country promotion calendar.</p></li><li><p>
Following up and ensuring effective execution of all activities required for each promotional event.</p></li><li><p>
Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p></li></ul><p><b>
What Did We Order?</b></p><ul><li><p>
You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p></li><li><p>
You have built teams and led cross-functional projects at scale.</p></li><li><p>
You are very detail-oriented, structured and know how to prioritize - you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p></li><li><p>
You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p></li><li><p>
You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p></li><li><p>
You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p></li><li><p>
Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</p></li><li><p>
Language skills: Fluent English and Arabic would be highly advantageous.</p></li></ul></div>

Category Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for a Category Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 <br/>
 <br/>
 <strong>
  What&rsquo;s On Your Plate?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.
  </li>
  <li>
   Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.
  </li>
  <li>
   Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
  </li>
  <li>
   Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.
  </li>
  <li>
   Reviewing and resolving any issues with local suppliers.
  </li>
  <li>
   Assortment:
  </li>
  <li>
   Ensuring cost efficiency across our consumers that meets their needs/wants.
  </li>
  <li>
   Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.
  </li>
  <li>
   Providing regional teams with information regarding products and quantities needed for international and regional contracts.
  </li>
  <li>
   Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.
  </li>
  <li>
   Price:
  </li>
  <li>
   Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.
  </li>
  <li>
   Collecting market prices and conducting country price audits.
  </li>
  <li>
   Promos:
  </li>
  <li>
   Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.
  </li>
  <li>
   Developing the country promotion calendar.
  </li>
  <li>
   Following up and ensuring effective execution of all activities required for each promotional event.
  </li>
  <li>
   Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Did We Order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
  </li>
  <li>
   You have built teams and led cross-functional projects at scale.
  </li>
  <li>
   You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
  </li>
  <li>
   You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
  </li>
  <li>
   You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
  </li>
  <li>
   You have excellent analytical and communication skills, and always like to be hands-on with several tools.
  </li>
  <li>
   Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
  </li>
  <li>
   Language skills: Fluent English and Arabic would be highly advantageous.
  </li>
 </ul>
</div>


Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Procurement Specialist - Catering
</div></div><div><div>Ref #
</div><div>218740
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 15-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p>
<p>You will assist in managing all inflight products and catering related procurement requirements required from the relevant stakeholders, helping to set category strategy, interfacing with internal customers and suppliers to ensure best value for the company in line with its strategic, financial and operational requirements.</p><br>
<p><b>Roles and Responsibilities</b></p>
<ul><li>To facilitate enhancing procurement processes, systems, policies and procedures to enable procurement department to offer best in class procurement to user departments across QR and subsidiaries.</li>
<li>Assist with Category planning, analysis and management through the provision of strategic analysis</li>
<li>Managing and optimizing supplier performance, and reduction in total cost of ownership.
</li><li>Negotiations planning and execution with suppliers on costs, commercial and contractual terms.</li>
<li>Assisting in definition of supply strategy for relevant product categories to ensure risks are mitigated and QR vision is achieved.</li>
<li>Responsible for Tender management and administration for high value and risk projects, running process, troubleshooting and interfacing with all relevant parties.</li>
<li>Assisting in setting and achieving of Category KPls and provide competitive advantage.</li>
<li>Review and endorse documents submitted by staff for strategy, compliance and best practice.</li><br>
</ul><p><br>
<b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p>
<p>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p>
<p>Together, everything is possible</p>
<p></p><p><b>About You</b></p>
<ul><li>Bachelor's Degree in Supply Chain, Logistics, Operations, Business or a Related Field with minimum 6 years of job-related experience</li>
<li>Procurement related vocational qualification and/or educational credits such as CIPS/CPSM.</li>
<li>Proven experience in sourcing products and catering related procurement with main focus on aviation or related industry catering and customer experience products.</li>
<li>Proven records in Category planning, analysis and management</li>
<li>Proven records of building internal stakeholders&rsquo; relationship by working together to optimize and leverage volumes and specifications, challenging these where required.</li>
<li>Compliance at all times with the organization policies and processes.</li>
<li>Good understanding and previous experience in setting and achieving category KPIs to achieve targets and provide competitive advantage.</li>
 </ul><p></p><p><b>About Qatar Airways Group</b></p>
 <p>Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p>
<p>So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications<br>
</b></h3></div></div><div></div><div><div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=218740</div></div></div></div></div></div></div></div>

Senior Procurement Specialist - Catering

Bureau Veritas

<p></p><div><div><div><div>Internal Job Description and Profile</div><div>
Internal Job Description and Profile<p></p><div><p><br>
Job Responsibilities</p><p>
Scope: Indirect and direct categories</p><ul><li>
Develop and implement country-specific procurement strategies that align with the organization's global objectives and local market conditions</li><li>
Analyze procurement needs, trends, and market conditions to forecast demand and optimize decisions</li><li>
Review procurement procedures to set up common rules and practices in District, based on MER &amp; Caspian Sea. Set up appropriate policies.</li><li>
Build a procurement yearly roadmap with an identified action plan</li></ul><p></p><p><br>
Categories:</p><ul><li>
Review car leasing model as well as Equipment,</li><li>
Implement a regional Travel platform,</li><li>
Ensure optimization of equipment and consumables at District level</li><li>
Lead the implementation of Group contracts (Dell, VWR, DHL etc...),</li></ul><p></p><p><br>
Suppliers:</p><ul><li>
Review Top suppliers and set up appropriate contracts and T&amp;C (prices/discounts and payment terms conditions, KPIs) in coordination with Middle East Region and Caspian Sea Management, to put contracts in place</li><li>
Build and maintain strong relationships with key suppliers and vendors to ensure reliable supply chains and timely deliveries</li><li>
Evaluate and review suppliers costs, after-sales services and efficiency, based on scorecards prepared by category</li></ul><p></p><p><br>
Cost Management:</p><ul><li>
Drive cost savings initiatives through effective negotiation, strategic sourcing, and process improvements.</li><li>
Monitor procurement budgets, ensuring expenditures are within approved limits and aligned with the company's financial objectives.</li><li>
Analyze and report on cost trends, savings, and procurement performance to senior management.</li></ul><p></p><p><br>
Internal Stakeholders Collaboration:</p><ul><li>
Build and maintain strong relationships with key stakeholders.</li><li>
Manage stakeholder engagement and alignment throughout the end-to-end sourcing process (meet with department managers to understand the needs across each entity and extend to District)</li></ul></div></div></div></div></div>

Procurement Officer

Nakilat

<div><div><div><div><div><div><p>Apply now
</p><ul><li>Apply now
 </li><li>Start applying with LinkedIn
 </li><p></p><li><div><div><div><div><p>Start</p>
</div></div></div></div></li><div></div><li><div><b>Please wait...</b><br>
</div></li></ul></div></div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Technical Administrative Assistant (QFAB)
</b></h1></div></div></div></div><div><div><div><div>Job Requisition No.: 22197
</div></div></div></div><div><div><div><div>Category: Shipyard
</div></div></div></div><div></div><div><div><div><div><p><b>Reports To:</b> Operations Engineering Manager</p>
<p><b>
Company</b> : Qatar Fabrication Company</p>
<p><b>
Location</b> : Ras Laffan / Qatar</p><br>
<p></p>
<p><b>
Tasks and Responsibilities
</b></p><ul><li>Prepare work scope databases in Excel by referring to Engineering drawings.</li>
<li>Coordinate with other fabrication applications or software Admins to provide them inputs based on work scope databases.</li>
<li>Update construction progress by coordinating with Yard Supervisors or Foreman.</li>
<li>Prepare and circulate daily / weekly construction progress reports to team.</li>
<li>Present data using Excel commands like pivot table.</li>
<li>Prepare presentations in PowerPoint.</li>
<li>Print and Track inspection test records for approvals and signatures.</li>
<li>Maintain list of ordered material, Follow up on delivery status, Update material requestor on status and holdups.</li>
<li>Track misc. consumable material issuance and consumption.</li>
<li>Act as focal point for subcontractors to ensure mandatory HSE trainings and completed.</li>
<li>Act as focal point for subcontractors to submit task risk assessments. Coordinate between reviewers, approvers &amp; subcontractors and ensure task risk assessments are updated and signed off.</li>
<li>Assist Production Engineers in preparing drawing red-line markups. Compile and submit red line markups to Document Control following Document Control procedure.</li>
<li>Assist Production Engineers in issuing procedures, method statements, test packs, change orders, minutes of meetings.</li></ul><br>
<p></p>
<p><b>
Qualifications, Experience and Skills</b></p><br>
<p></p>
<p><b>
Qualifications:</b></p>
<ul>
<li>3-4 years Diploma in Engineering Discipline or</li>
<li>Certification in Technical Discipline with ability to read and understand Engineering drawings.</li></ul><br>
<p></p>
<p><b>
Experience:</b></p>
<ul>
<li><p>Requires 2-3 years of experience with construction company and familiar with documents, drawings, construction data.</p>
</li>
</ul></div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Technical Administrative Assistant (QFAB)
</b></h1></div></div></div></div><div></div><div><div><div><div>Department:
</div></div></div></div><div><div><div><div>City:<br>
</div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Testing, Document Control, Secretary, QA, Quality Assurance, Technology, Administrative, Quality
</p></div><div></div><div><div><p>Apply now</p></div></div></div></div></div><p></p>

Technical Administrative Assistant (QFAB)

NAKILAT

<div>
 <p>
  <strong>
   Job Title: Senior Marine Purchasing Officer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary and Purpos
  </strong>
  e
 </p>
 <p>
  <br/>
 </p>
 <p>
  Implementation front to end sourcing and contracting processes so as to assist in fleet management by providing guidance on procurement processes and selection of supplier for LPG/LNG vessels. Provide round the clock operational support to LPG vessels managed by NAKILAT and work towards development of &lsquo;One stop shop&rsquo;. Ensuring timely availability of spares by liaising with different parties in supply chain being vendors, forwarders, vessels and port agents. Lead the marine purchasing team activities to meet the set KPI. Provide expert advice on optimization initiatives in order to minimize operational expenditure for NAKILAT owned (STASCO managed) LNG vessels as well as third party OPEX contract
  <strong>
   s.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Manage Purchasing Related Activities:
  </strong>
 </p>
 <ul>
  <li>
   Monitor purchase requisitions (for spare parts and services for vessels) for timely processing by ensuring healthy communication with Fleet Division.
  </li>
  <li>
   Monitor and track purchase requisitions including performance of ageing analysis with an overall aim of improving the efficiency of procurement process.
  </li>
  <li>
   Fulfill all purchase requests for spares proactively using the approved supplier list maintained in SAP as well as supply agreements wherever available.
  </li>
  <li>
   Ensure adequate attention is given to urgent requisitions while also maintaining high quality standards and cost efficiency.
  </li>
  <li>
   Monitor purchasing activities of the marine purchasing team and report to Head of Marine Procurement on the status of purchase orders and purchase requisitions as well as updates of backorders to vessels and fleet as may be required.
  </li>
  <li>
   Provide proper guidance, support and oversight to ensure that all procurement and sourcing activities conducted by the marine purchasing team are in accordance with companies&rsquo; policies and procedures for equipment, spare parts, fleet management operations and related services.
  </li>
  <li>
   Issue purchase order in accordance with NAKILAT TOFA.
  </li>
  <li>
   Select most appropriate quote after evaluation of each quotation and technical clarification with Fleet Division, vendor/original equipment manufacturer and vessel. Considerations of cost, quality and delivery criteria taken into account before deciding on a quote.
  </li>
  <li>
   Undertake consolidation of orders in order to reduce handling and transportation cost.
  </li>
  <li>
   Coordinate with Fleet Division and vessel during port of call for the list of spares arranged.
  </li>
  <li>
   Assist Head of Marine Procurement in management of supply agreements and other procurement processes at all stages such as pre-tender, award of tender and post-award.
  </li>
  <li>
   Ensure all processes are followed for online and low value purchases utilizing Petty cash and Credit card. Also ensure use of reverse auction method for bunker fuels.
  </li>
  <li>
   Ensure coordination between marine procurement, inventory management, logistics &amp; warehousing sections for achieving efficiency and minimize stocked materials, as well as manage the consolidated shipments to vessels to ensure efficient and cost-effective deliverables.
  </li>
  <li>
   Implement and monitor the implementation of the appropriate guidelines and mechanisms at each stage to ensure efficiency and timely delivery of goods and services so as to ensure that there is no disruption in the operations of the company.
  </li>
  <li>
   Coordinate with the Category Management team for proper Contract implementation. Liaison between the Marine Purchasing Team and the Category Management team to ensure smooth and proper Contract Implementation.
  </li>
  <li>
   Assist the Head of Marine Procurement in the development and improvement in policies that promote best procurement practices through effective procurement planning, strategic procurement and category management capability so as to achieve excellence in procurement and cost savings.
  </li>
  <li>
   Manage the challenges associated with vessel unplanned demand and conflicting priorities.
  </li>
  <li>
   Assist in the optimization of the use of the current Supply Agreements. Monitor the day-to-day purchases for possible consolidation or potential Supply Agreements and coordinate with the Category Management team accordingly.
  </li>
  <li>
   Provide expert advice to both the Marine Purchasing team and the Category Management team in all matters that overlap between the two teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Documentation and SAP Management:
  </strong>
 </p>
 <ul>
  <li>
   Ensure that all items are delivered to vessels with the complete set of documentation and certificates.
  </li>
  <li>
   Retain adequate audit trail in accordance with procurement policy and procedure, in the form of copies of purchase requisition, all quotations, purchase order, comparative table, etc. for each purchase.
  </li>
  <li>
   Capture all entries in SAP to ensure that all transaction, commitments and expenditure are duly documented and tracked.
  </li>
  <li>
   Work with SAP support and IT to resolve any system/process issue encountered by end users in Procurement-to-Pay process.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Liaise with vendors:
  </strong>
 </p>
 <ul>
  <li>
   Ensure that all orders are processed in a timely and cost efficient manner by regular and effective communication with vendors.
  </li>
  <li>
   Liaise with existing suppliers and potential vendors at local and international level for maintaining a healthy stream of vendors when required.
  </li>
  <li>
   Monitor suppliers&rsquo; performance and manage claims &amp; disputes with report submitted to Head of Marine Procurement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications, Experience and Job
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in engineering, Supply Chain, Business Administration, or any other related discipline.
  </li>
  <li>
   Qualification for Chartered Institute of Purchasing &amp; Supply (CIPS) or ISM (preferred)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum 4&ndash;8 years of experience in procurement of materials, equipment and spare parts; of which 3 years shall be within the Marine / Shipping industry, and a minimum of 2 years managing team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong level of understanding of complete Supply Chain, Procurement and Materials Management practices and processes
  </li>
  <li>
   Working knowledge of SAP and shipping industry systems is an advantage
  </li>
  <li>
   Strong E-Procurement skills
  </li>
  <li>
   Good supplier Performance Management skills
  </li>
  <li>
   Computer literate with a working knowledge of Procurement computer systems
  </li>
 </ul>
</div>


Senior Marine Purchasing Officer

Sephora

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p></p><p><b><br>
Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div>

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