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cdt finance manager saudi 173599

Colgate-Palmolive

<div></div><div><div><div>Requisition ID <b>173599</b> - Posted <b>05/22/2026</b> - <b>Finance</b> - <b>Kingdom of Saudi Arabia</b> - <b>Jeddah</b> - <b>Jeddah</b> - <b>Colgate-Palmolive</b> - <b>Travel - up to 10% of time</b> - <b>Hybrid</b></div></div><p></p><div><div><div><div><p><b><br>
</b></p></div></div></div></div><br>
<div></div><div><div><div><div><div><div><div>Relocation Assistance Offered Globally<br>
Job Number #173599 - Jeddah, Jeddah, Kingdom of Saudi Arabia<br>
<br>
<b>Who We Are</b><br>
<br>
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br>
<br>
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</div><br>
<div><b>Job Responsibiities:</b></div><br>
<div></div>
<div>
Plan to Act (Budget / LE)</div><br>
<div></div>
<ul>
<li><div>Maintenance of Customer Terms &amp; conditions records - By RE / By Customer . Preparation of annaul sales &amp; GTN estimates based on customer contracts, Activity grids, CP sales budgets , in collboration with Cluster GM, CDT &amp; Retail marketing.</div>
</li>
<li><div>LE/Budget Volume, Pricing &amp; GTN Planning &amp; closure of upto Net sales (NS) in P2A tool.</div>
</li>
<li><div>Support Cluster GM on the prepration of CD Decks , financial slides in particular.</div></li></ul><br>
<div>
</div><div>Pricing</div>
<ul>
<li><div>Maintenance of Price structure, Price master data and monthly validation of SAP Pricing conditions Vs Pricing master . Back up for Pricing master data update.</div>
</li>
<li><div>Preparation of margin simulations &amp; Pre &amp; Post ROI analysis requests.</div>
</li>
<li><div>Driving budgeted SPI's and quarterly update on SPI's implemented.</div></li></ul><br>
<div>
</div><div>Gross to Net Management</div>
<ul>
<li><div>Business partnering with Customer teams &amp; CP cross functions in regard to preparation and roll up of the Quarterly GTN estimates (based on CP sell in to Trade), manage the Pre-approavl process and thereby ensure all GTN commitments to the Trade are adequately provided for in company's financials. Constand review of internal controls and exceptions to be discussed with Hub CDT Finance.</div>
</li>
<li><div>GTN P&amp;L accrual via Rebate module, validation of GTN Topdown done by CBS Mumbai, Clearing, B/S accounts review and preparation of pivot table analysis and GTN Optimisation plans.</div>
</li>
<li><div>GTN claims validation , checking proof of performance with system reports, approavl of customer claims in FMP.</div></li></ul><br>
<div>
</div><div>Financial closing / Audit / Others</div>
<ul>
<li><div>Monthly call with Hub CDT Fin : for CP GS / GTN/NS actuals closing for OG estimates &amp; GTN B/S analysis and upload into Blackline tool.</div>
</li>
<li><div>Sales Growth Analysis, monthly / Quarterly SGA Adj's and sales commentary - For actuals &amp; Budgets / revisions.</div>
</li>
<li><div>Review of Accounts receivable ageing review with CBS W team to ensure timely accounting, maintenance, and resolution of A/R with customers.</div>
</li>
<li><div>Preparation of Customer / Retailer P&amp;L and periodical market / customer visits for oversight of GTN execution.</div>
</li>
<li><div>Audit cooridnation - Distributor Audit, CP NY audit, SOX, Statutory etc.</div></li></ul><br>
<div>
</div><div><b>Required Qualification:</b></div><br>
<div></div>
<ul>
<li><div>Bachelors Degree</div>
</li>
<li><div>Minimum of 6 years of experience in Finance</div></li><br>
</ul>
<div><br>
<b>Our Commitment to Inclusion</b><br>
Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.<br>
<br>
<b>Equal Opportunity Employer</b><br>
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br>
<br>
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.<br>
<br>
#LI-Hybrid</div></div></div></div></div></div></div></div><p></p>

CDT Finance Manager, Saudi (173599)

Al Ghazzawi Group

<p>Hiring &ndash; Sales Manager</p><p>Location: Jeddah, Saudi Arabia</p><p>A leading PVC Pipes Company in Riyadh is looking to hire an experienced and dynamic Sales Manager to lead sales operations, drive business growth, and expand market presence across Saudi Arabia.</p><p>Key Responsibilities:</p><ul><li>Develop and implement effective sales strategies to achieve company sales targets and business objectives</li></ul><ul><li>Identify new business opportunities and expand the customer base within the PVC pipes, water systems, and construction sectors</li></ul><ul><li>Manage and lead the sales team to ensure high performance and target achievement</li></ul><ul><li>Build and maintain strong relationships with distributors, contractors, consultants, and key clients</li></ul><ul><li>Monitor market trends, competitor activities, and customer requirements to identify growth opportunities</li></ul><ul><li>Prepare sales forecasts, budgets, and periodic performance reports</li></ul><ul><li>Coordinate with internal departments to ensure smooth order execution and customer satisfaction</li></ul><ul><li>Conduct regular market visits and client meetings across the region</li></ul><ul><li>Ensure timely collection of payments and maintain healthy customer accounts</li></ul><p>Requirements:</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field</li></ul><ul><li>Minimum 5&ndash;10 years of experience in sales management, preferably in PVC pipes, water systems, plastic manufacturing, or building materials industry</li></ul><ul><li>Strong knowledge of the Saudi market and distribution network</li></ul><ul><li>Proven track record in achieving sales targets and increasing market share</li></ul><ul><li>Excellent leadership, negotiation, and communication skills</li></ul><ul><li>Ability to manage teams and work under pressure</li></ul><ul><li>Proficiency in MS Office and CRM systems</li></ul><ul><li>Valid driving license preferred</li></ul><p>Work Location: In person</p>

Sales Manager - PVC Pipes Company

ALESAYI HOLDING |  العيسائي القابضة

<div>
 <p>
  We Are Hiring: Mid-Senior ERP Developer (Microsoft Dynamics 365)
 </p>
 <p>
  We are looking for a Mid-Senior ERP Developer with strong hands-on experience in Microsoft Dynamics 365 to join our team.
 </p>
 <p>
  <strong>
   Location
  </strong>
  : Jeddah, Saudi Arabia
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  3+ Years
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
  :
 </p>
 <p>
  &bull; Develop, customize, and support ERP solutions, forms, workflows, reports, APIs, and integrations.
 </p>
 <p>
  &bull; Work extensively on Microsoft Dynamics 365 development and support.
 </p>
 <p>
  &bull; Integrate ERP systems with HR, Procurement, Finance, Attendance, and third-party systems.
 </p>
 <p>
  &bull; Troubleshoot and resolve technical/system issues with permanent solutions.
 </p>
 <p>
  &bull; Support UAT, deployments, go-live activities, and post go-live support.
 </p>
 <p>
  &bull; Prepare technical documentation and follow coding standards.
 </p>
 <p>
  &bull; Optimize ERP system performance, reliability, and scalability.
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  &bull; 3+ years of ERP development experience.
 </p>
 <p>
  &bull; Hands-on experience in Microsoft Dynamics 365 is mandatory.
 </p>
 <p>
  &bull; Strong knowledge of SQL and database concepts.
 </p>
 <p>
  &bull; Experience with APIs, integrations, REST/SOAP services.
 </p>
 <p>
  &bull; Experience in ERP customization and workflow development.
 </p>
 <p>
  &bull; Strong debugging and troubleshooting skills.
 </p>
 <p>
  &bull; Understanding of ERP business processes (Finance, Procurement, HR, Supply Chain, etc.).
 </p>
 <p>
  &bull; Strong communication and teamwork skills.
 </p>
 <p>
  <strong>
   Preferred Technical Skills:
  </strong>
 </p>
 <p>
  &bull; X++
 </p>
 <p>
  &bull; SSRS Reporting
 </p>
 <p>
  &bull; D365 F&amp;O
 </p>
 <p>
  &bull; OData Integrations
 </p>
 <p>
  &bull; Data Entities
 </p>
 <p>
  &bull; Power Platform
 </p>
 <p>
  &bull; Visual Studio
 </p>
 <p>
  &bull; Web Services &amp; APIs
 </p>
 <p>
 </p>
</div>


Mid-Senior ERP Developer

Confidential

<div>
 <p>
  <strong>
   Position:
  </strong>
  Center Accountant
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Jeddah, Saudi Arabia
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Finance &amp; Accounting
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview:
  </strong>
 </p>
 <p>
  The
  <strong>
   Center Accountant (Accounts Receivable)
  </strong>
  is responsible for managing accounts receivable activities within the sales center and warehouse environment. The role focuses on monitoring salesmen collections, reconciling customer accounts, and ensuring accurate inventory control through regular stock verification. This position plays a key role in maintaining financial accuracy, preventing discrepancies, and supporting smooth coordination between warehouse operations, sales teams, and finance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Accounts Receivable (AR) &amp; Sales Collection:
  </strong>
 </p>
 <ul>
  <li>
   Manage daily accounts receivable transactions related to warehouse and sales operations.
  </li>
  <li>
   Record and reconcile cash collections from salesmen (delivery drivers) on a daily basis.
  </li>
  <li>
   Ensure all collections are accurately posted and matched against customer invoices.
  </li>
  <li>
   Monitor customer outstanding balances and follow up on overdue accounts.
  </li>
  <li>
   Prepare and review customer aging reports to maintain healthy receivable balances.
  </li>
  <li>
   Handle customer account reconciliation and resolve discrepancies in coordination with sales teams.
  </li>
 </ul>
 <p>
  <strong>
   Salesmen (Van Sales) Control:
  </strong>
 </p>
 <ul>
  <li>
   Work closely with salesmen to track daily routes, deliveries, and collections.
  </li>
  <li>
   Verify sales transactions, returns, and cash settlements submitted by salesmen.
  </li>
  <li>
   Monitor pending transactions (TC) and ensure timely clearance.
  </li>
  <li>
   Identify and report any shortages, overages, or irregularities in collections.
  </li>
  <li>
   Support clearance procedures for salesmen and ensure accountability is properly documented.
  </li>
 </ul>
 <p>
  <strong>
   Inventory Control &amp; Stock Verification:
  </strong>
 </p>
 <ul>
  <li>
   Perform regular physical inventory counts in the warehouse and showrooms.
  </li>
  <li>
   Reconcile physical stock with system records to identify and resolve discrepancies.
  </li>
  <li>
   Monitor damaged goods, returns, and stock variances.
  </li>
  <li>
   Verify daily load and stock movement between warehouse and sales vans.
  </li>
  <li>
   Participate in month-end inventory closing activities.
  </li>
 </ul>
 <p>
  <strong>
   Cash Handling &amp; Reconciliation:
  </strong>
 </p>
 <ul>
  <li>
   Ensure daily cash collected from salesmen is accurately counted, recorded, and deposited.
  </li>
  <li>
   Perform cash reconciliation between physical cash and system balances.
  </li>
  <li>
   Prepare daily reports on cash shortages or discrepancies.
  </li>
 </ul>
 <p>
  <strong>
   Reporting &amp; Compliance:
  </strong>
 </p>
 <ul>
  <li>
   Prepare daily and monthly AR and collection reports.
  </li>
  <li>
   Maintain proper documentation for all financial and inventory transactions.
  </li>
  <li>
   Ensure compliance with company policies and internal control procedures.
  </li>
  <li>
   Support audit requirements by providing accurate and organized records.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications &amp; Requirements:
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Education:
  </strong>
  Diploma or bachelor&rsquo;s degree in accounting, Finance.
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  Minimum 2years of experience in sales accounting in manufacturing, FMCG, or retail.
 </p>
 <p>
  <strong>
   Language:
  </strong>
  proficient in English (spoken and written).
 </p>
 <p>
  <strong>
   Technical Skills:
  </strong>
  Strong knowledge of sales accounting principles, hands-on ERP experience (preferably Dynamics 365), proficiency in Excel.
 </p>
 <p>
  <strong>
   Soft Skills:
  </strong>
  High attention to detail, accuracy and cross-functional coordination, problem-solving skills.
 </p>
</div>


Accountant

Nestlé USA

<div><p><b>Location</b>: Saudi Arabia, Jeddah</p><p>
Temp- 6 Month</p><p>
Bachelor&rsquo;s degree in business or any other related field</p><p>
Customs Clearance &amp; Shipment Operations &ndash; Specialist</p><p><br>
</p><p><b>Position Summary:</b></p><p>
The role is responsible for managing end-to-end customs clearance, shipment coordination, documentation control, broker management, authority follow-up, warehouse coordination, and operational reporting to ensure smooth import/export clearance, timely, goods receipt, compliance with regulatory requirements, and continuous improvement of shipment lead time and service performance.</p><p><br>
</p><p><b>Key Responsibilities
</b></p><p><b>1. Shipment Management &amp; Daily Operations
</b></p><ul><li>Monitor and extract new shipments from internal platforms such as DBS, M&amp;M, and in-transit email updates on a daily basis.
</li><li>Segregate shipments among clearing brokers based on shipment category, business needs, destination, and urgency.
</li><li>Assign shipment categories and share required shipment details with the relevant clearing agents.
</li><li>Coordinate new shipment handover to brokers and ensure required documentation is received and actioned on time.
</li><li>Manage virtual destination requests in coordination with the DSP team and communicate container destination details to clearing agents.
</li><li>Send pre-arrival notifications to warehouse teams across all DCs to ensure readiness for inbound shipments.
</li><li>Track shipment arrival status with warehouse teams and brokers to ensure shipments are received, arrived, and goods-receipted correctly.
</li><li>Check and share air and road shipment emails, including required shipping documents such as packing lists and sea waybills when needed.
</li><li>Perform daily checks through FASAH reports to confirm shipment clearance status and readiness for sale.
</li><li>Follow up with warehouse teams on shipments under Q-block status and review related reports such as Iqbal Report.</li></ul><p><br>
</p><p><b>2. SFDA, Quality &amp; Compliance Coordination
</b></p><ul><li>Verify SFDA shipment status to determine whether items are released, under review, or require further action.
</li><li>Ensure warehouse teams receive items under Q-block status when SFDA release is still pending.
</li><li>Coordinate with SFDA inspectors and provide warehouse location details for sample collection when required.
</li><li>Follow up on lab test payments by ensuring brokers share proof of payment for required laboratory tests.
</li><li>Manage shipment-related quality issues such as rusted or damaged containers by coordinating with shipping lines, quality teams, IMS, and brokers.
</li><li>Liaise directly with relevant authorities to resolve clearance issues, regulatory requirements, and compliance matters.
</li><li>Cross-check with IMS and warehouse teams on quality-related receiving issues, including batch discrepancies, missing items, and excess quantities.
</li><li>Support SALAM shipments within the assigned clearance scope.</li></ul><p><br>
</p><p><b>3. Documentation, Tracking &amp; Reporting
</b></p><ul><li>Update sea shipment tracker files and PO sheets with new shipment details.
</li><li>Maintain and update the daily SFDA tracking sheet with new shipments and status updates.
</li><li>Review daily DOR operation sheets per broker to track shipment progress and pending actions.
</li><li>Update container tracking sheets based on cleared shipments and actual operational status.
</li><li>Maintain virtual destination tracking sheets based on DSP feedback.
</li><li>Update transportation tracking files shared with brokers and follow up on broker actions.
</li><li>Update the delivery plan report with new shipments and refresh the daily delivery plan schedule.
</li><li>Conduct daily health checks on in-yard container reports to maintain clean records and support zero in-yard container targets.
</li><li>Prepare and update critical shipment reports for the DSP team.
</li><li>Send freight invoices to brokers and support documentation completion.
</li><li>Prepare COR slides and operational reports for internal review.</li></ul><p><br>
</p><p><b>4. Communication &amp; Stakeholder Coordination
</b></p><ul><li>Follow up with IMS teams regarding missing documents required for customs clearance.
</li><li>Ensure brokers receive the required documents in advance to complete virtual requests and clearance activities on time.
</li><li>Coordinate with Tax, RSA, Finance, Warehouse, IMS, DSP, Quality, and broker teams to resolve operational blockers.
</li><li>Engage with internal and external stakeholders to supervise daily clearance tasks and ensure smooth execution.
</li><li>Maintain regular communication with clearing agents to monitor shipment status, pending documents, delivery plans, and operational performance.</li></ul><p><br>
</p><p><b>5. Broker &amp; Performance Management
</b></p><ul><li>Monitor clearing agent delivery and operational performance on a daily basis.
</li><li>Lead daily DOR meetings with clearing agents to review shipment status, pending actions, and operational issues.
</li><li>Participate in OPC calls to review missing documents, shipment KPIs, and clearance performance.
</li><li>Conduct monthly face-to-face broker performance review meetings.
</li><li>Track and review lead time KPIs, demurrage, detention, and clearance-related delays.
</li><li>Support performance improvement initiatives with brokers to reduce clearance lead time and avoid unnecessary cost.</li></ul><p><br>
</p><p><b>6. Export &amp; Cross-OPC Coordination
</b></p><ul><li>Coordinate export shipments from Saudi warehouses to other OPCs.
</li><li>Follow up on export documentation, shipment readiness, and broker support requirements.
</li><li>Support cross-market shipment coordination by ensuring documents, clearance requirements, and timelines are aligned.</li></ul><p><br>
</p><p><b>7. Financial Coordination &amp; Payment Follow-up
</b></p><ul><li>Coordinate with the finance team to close open purchase orders and resolve GR/IR pending items.
</li><li>Raise payment tickets and follow the required payment workflow, including sign-off, scanning, upload to NBS, SharePoint updates, tracker updates, email follow-up, and closure monitoring.
</li><li>Follow up on broker-related payments, freight invoices, lab test payments, and other clearance-related financial requirements.</li></ul><p></p><p><b><br>
Requirements:</b></p><ul><li>
Minimum 2 years of experience in customs clearance or supply chain</li><li>
Bachelor Degree in Business or any other related field</li><li>
Excellent communication skills
</li><li>Very good in excel
</li><li>Previous experience with SAP system is preferred</li><li>
Strong stakeholder management skills</li></ul></div>

Assistant Manager, Customs Clearance- Temp (6 month) Jeddah

Red Legends

<p>Are you a results-driven sales professional who enjoys building strong client relationships and leading winning strategies? Red Legends is looking for a motivated Sales Manager to drive revenue growth, expand market presence, and help shape the future of our business in Saudi Arabia.</p><p>This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys leadership responsibilities, and wants strong earning potential with long-term career growth.</p><p>About the Company</p><p>Red Legends is a growing company focused on delivering high-quality solutions and exceptional customer experiences. We believe in innovation, teamwork, and empowering talented professionals to succeed and grow within the organization.</p><p>Why Work With Us</p><ul><li>Competitive salary with attractive commission structure</li><li>Performance-based bonuses and incentives</li><li>Career advancement and leadership opportunities</li><li>Supportive and collaborative work culture</li><li>Professional development and training programs</li><li>Stable full-time position with long-term growth potential</li><li>Opportunity to work with a dynamic and ambitious team</li></ul><p>Key Responsibilities</p><ul><li>Develop and execute sales strategies to achieve company targets</li><li>Lead, motivate, and support the sales team</li><li>Build and maintain strong client relationships</li><li>Identify new business opportunities and market trends</li><li>Prepare sales forecasts, reports, and performance analysis</li><li>Negotiate contracts and close high-value deals</li><li>Collaborate with marketing and operations teams</li><li>Monitor competitor activities and industry developments</li><li>Ensure excellent customer satisfaction and retention</li></ul><p>Skills for This Role</p><ul><li>Sales leadership and team management</li><li>Business development</li><li>B2B and client relationship management</li><li>Negotiation and closing skills</li><li>CRM software proficiency</li><li>Strategic planning</li><li>Revenue growth management</li><li>Communication and presentation skills</li><li>Market analysis and forecasting</li><li>Problem-solving and decision-making</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Previous experience in sales management or a similar leadership role</li><li>Strong communication and interpersonal skills</li><li>Ability to manage targets and deliver results</li><li>Leadership mindset with a proactive approach</li><li>Experience working in competitive sales environments</li><li>Familiarity with CRM systems and sales reporting tools is an advantage</li></ul><p>Schedule &amp; Benefits</p><ul><li>Full-time position</li><li>Competitive compensation package</li><li>Incentive and bonus opportunities</li><li>Paid leave and company benefits as per policy</li><li>Supportive work environment with growth opportunities</li></ul><p>Ready to Grow Your Career?</p><p>If you are passionate about sales, leadership, and achieving ambitious goals, we would love to hear from you. Apply now and become part of Red Legends&rsquo; growing success story in Saudi Arabia.</p><p>الراتب المدفوع: ﷼١٠٨٬٠٠٠٫٠٠&nbsp;لكل عام</p><p>موقع العمل: بشكل شخصي</p>

Sales Manager

Raffles

<div><b>Company Description</b><p><br>
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><b><br>
Job Description</b><p><br>
We are seeking an experienced and dynamic Reservation Manager to lead our reservations department in Jeddah, Saudi Arabia. In this pivotal role, you will oversee all reservation operations, manage a team of reservation professionals, and drive revenue optimization while maintaining exceptional guest satisfaction. As Reservation Manager, you will be responsible for ensuring seamless booking experiences, implementing best practices, and fostering a collaborative environment that prioritizes both operational excellence and customer delight.</p><ul><li>
Lead, mentor, and supervise the reservations team, providing guidance, training, and performance feedback to ensure consistent service excellence and professional development</li><li>
Oversee the processing of all reservation requests through multiple channels (phone, GDS/CRS, internet platforms) and ensure timely confirmation, modification, or cancellation communications within established timeframes</li><li>
Manage daily correspondence prioritization and ensure all reservation inquiries are processed according to company standards and quality benchmarks</li><li>
Monitor and analyze reservation data and trends to identify opportunities for revenue optimization and implement strategic pricing and promotional initiatives</li><li>
Ensure accuracy and completeness of guest information, special requests, and stay details for upcoming arrivals, coordinating with front desk and housekeeping teams</li><li>
Develop and maintain strong relationships with regular guests and corporate clients, personalizing interactions and building loyalty through exceptional service</li><li>
Address guest complaints and reservation discrepancies with empathy and decisiveness, escalating complex issues appropriately while maintaining transparency</li><li>
Promote hotel services, facilities, and current promotions effectively, utilizing consultative selling techniques to maximize room yield and guest satisfaction</li><li>
Maintain comprehensive knowledge of hotel offerings, ACCOR Group promotions, and competitive positioning to provide accurate information and strategic recommendations</li><li>
Coordinate with the Front Desk, Credit Manager, and other departments regarding same-day reservations, payment arrangements, and guest extensions</li><li>
Implement and maintain organized filing systems for all reservation correspondence, ensuring easy retrieval and compliance with record-keeping standards</li><li>
Monitor team performance metrics, occupancy rates, and reservation conversion rates, providing regular reports and actionable insights to management</li><li>
Stay current with industry trends, reservation technologies, and best practices, recommending process improvements and system enhancements</li><li>
Perform additional duties and special projects as assigned by senior management to support organizational goals</li></ul><br>
<b>
Qualifications</b><p><br>
**Required Skills:**</p><ul><li>
Exceptional interpersonal and communication skills with the ability to build rapport with guests, team members, and cross-functional departments</li><li>
Strong sales acumen and consultative selling abilities to maximize revenue and upsell opportunities</li><li>
Advanced organizational and time management skills with meticulous attention to detail and quality</li><li>
Proficiency in analyzing data and metrics to drive decision-making and performance improvements</li><li>
Problem-solving and conflict resolution expertise with a customer-centric approach</li><li>
Leadership and team management capabilities with the ability to motivate and develop staff</li><li>
Self-confidence and assertiveness balanced with empathy and emotional intelligence</li><li>
Excellent presentation and written communication skills</li></ul><p>
**Required Experience:**</p><ul><li>
Minimum 3-5 years of progressive experience in hotel reservations or hospitality operations, with at least 2 years in a supervisory or management capacity</li><li>
Demonstrated expertise in managing reservation systems, GDS (Global Distribution System), and CRS (Central Reservation System) platforms</li><li>
Proven track record of handling high-volume reservation inquiries and maintaining service quality standards</li><li>
Experience in revenue management, yield optimization, and strategic pricing initiatives</li><li>
Strong background in guest complaint resolution and service recovery</li></ul><p>
**Required Tools &amp; Systems:**</p><ul><li>
Proficiency with GDS/CRS reservation platforms and hotel management systems</li><li>
Competency with internet-based reservation systems and booking engines</li><li>
Proficiency in Microsoft Office Suite and data analysis tools</li><li>
Familiarity with hotel property management systems (PMS)</li></ul><p>
**Preferred Qualifications:**</p><ul><li>
Hospitality management certification or relevant training in hotel operations</li><li>
Experience with ACCOR Group properties or similar international hotel chains</li><li>
Multilingual capabilities, particularly Arabic language proficiency</li><li>
Knowledge of Saudi Arabian hospitality standards and cultural practices</li><li>
Experience in training and onboarding reservation staff</li></ul><p>
**Domain Expertise:**</p><ul><li>
Comprehensive understanding of hotel operations, reservation procedures, and guest service protocols</li><li>
Knowledge of hotel promotions, packages, and revenue management strategies</li><li>
Familiarity with credit management and financial procedures in hospitality settings</li><li>
Understanding of industry standards and best practices in reservation management</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Reservation Manager (Saudi National Only)

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