project manager

construction manager

operations manager

relationship manager

production manager

change manager

Khazna Data Centers

<div>
 
 
 Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region.
 
 
 
 
 
 
 
 We are seeking a Data Center (DC) Operations Senior Change Manager to lead the end-to-end change management process within our mission-critical data center environment.
 
 In this pivotal role, you will serve as the gatekeeper of operational stability, ensuring all changes align with ITIL best practices and organizational goals. You will be responsible for reviewing and assessing proposed changes, evaluating their risk and impact, and leading Change Advisory Board (CAB) meetings. Your oversight will be critical in ensuring that every modification supports business objectives while safeguarding uptime, security, and compliance.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop a distributed team of Site Change Engineers, setting performance goals and fostering professional growth.
 </li>
 <li>
 Standardize change-management practices across sites through training, coaching, and regular performance reviews.
 </li>
 <li>
 Validate and triage all change requests, ensuring completeness, accurate risk and impact analysis, and adherence to ITIL v4 standards.
 </li>
 <li>
 Classify changes (standard, normal, emergency), recommend approval paths, and confirm robust back-out plans.
 </li>
 <li>
 Schedule and facilitate weekly CAB meetings, setting agendas that align customer demands with operational resilience.
 </li>
 <li>
 Present major and high-risk change proposals&mdash;supported by data, impact assessments, and mitigation plans&mdash;to stakeholders for decision.
 </li>
 <li>
 Document CAB decisions, action items, and follow-up tasks in the change-management system.
 </li>
 <li>
 Own and refine the Change Management policy, workflows, templates, and tools in alignment with ITIL and audit requirements.
 </li>
 <li>
 Track metrics (success rates, unauthorized changes, rollback incidents) and deliver performance reports to senior leadership.
 </li>
 <li>
 Identify process bottlenecks and lead initiatives to accelerate change lifecycles and improve change quality.
 </li>
 <li>
 Act as the change-governance single point of accountability, liaising with Operations, Engineering, Security, Compliance, and third-party vendors.
 </li>
 <li>
 Communicate planned changes, maintenance windows, and post-implementation reviews to all impacted teams.
 </li>
 <li>
 Maintain an accurate Change Management database, ensuring CMDB entries reflect approved changes and configuration item relationships.
 </li>
 <li>
 Produce weekly and monthly change-performance dashboards, highlighting trends, risks, and opportunities for improvement.
 </li>
 <li>
 Lead post-implementation reviews (PIRs) for failed or emergency changes, driving root-cause analysis and corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Engineering, or a related discipline.
 </li>
 <li>
 Minimum 5 years in ITIL-based Change Management, including at least 2 years in a data center or critical-infrastructure setting.
 </li>
 <li>
 ITIL Foundation v4 certification required; Practitioner or higher preferred.
 </li>
 <li>
 Proven experience leading a multidisciplinary CAB and managing geographically dispersed teams.
 </li>
 <li>
 Hands-on with ITSM platforms (ServiceNow, Cherwell, BMC Remedy) and Change Management modules.
 </li>
 </ul>
 
 
 
 
 
 Additional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Strong analytical skills to identify and mitigate reliability risks.
 </li>
 <li>
 Effective stakeholder management to collaborate with Operations, Engineering, and Asset Management teams.
 </li>
 <li>
 Ability to drive a reliability-focused culture through training, knowledge sharing and process optimization.
 </li>
 <li>
 Strong communication and reporting skills for conveying risk insights to senior leadership.
 </li>
 </ul>
 
 
</div>

Senior Manager - Change Management

Wood

The Commercial Manager, reporting directly to the Commercial Director supports the project team in the contract management and management of change requirements.
This individual will deliver post-award contract management tasks aligned with our Framework for Managing the Fundamentals (FMF). The responsibilities will be centered around the aspects of managing the Contract, Risk, Change Management, Monitoring Returns, following Cash Must-does, and Supply Chain.
This role may supervise Contracts Engineers and requires a candidate with robust commercial acumen, adaptable skills, and the ability to manage oversight and direct contract management tasks as needed.
Responsibilities
Handover and Initial Setup
<ul>
<li>Transition Management: Work closely with the Commercial Director to jointly lead structured inductions to the project team, ensuring the contract is well understood and that all project team members are aware of and fully understand the commercial obligations that affect their work, especially around change management and sub contract / claims management.</li>
</ul>
Post-Award Contract Administration and Compliance
<ul>
<li>Compliance Oversight: Manage commercial administration procedures in line with our existing policies/procedures to ensure strict adherence to contract terms. This includes handling responsibilities from initiating notices to maintaining detailed documentation.</li>
<li>Commercial Deliverables: Oversee the maintenance of contract-required deliverables, including guarantees, insurances, change management plans, invoicing, and templates.</li>
<li>Contractual Correspondence: Actively manage contractual letters with the client or other third parties, managing all formal correspondences and addressing issues as they arise.</li>
</ul>
Risk Management
<ul>
<li>Risk Handover from Pre to Post Award: Gain a thorough understanding of the risks identified during the Capture/Acquire phases, ensuring that all commercial risks and mitigation strategies embedded in the contract are clearly documented, communicated, and understood by the project team.</li>
<li>Collaboration on Risk Strategy with Commercial Director: Support the project in implementing a robust, ongoing risk management approach. This includes encouraging proactive risk identification across functions, facilitating open discussions about potential risks and opportunities, and supporting the team in taking pre-emptive actions when possible.</li>
</ul>
Change Management
<ul>
<li>Understanding the Contractual Change Mechanisms: Gain a comprehensive understanding of the contract s terms and conditions related to change, including notification periods, required formats, and timelines. Ensure that these mechanisms are clearly communicated to the project team and that they understand the processes required to comply fully with change-related contractual obligations.</li>
<li>Compliance with Terms and Notices: Establish and enforce a change management protocol that ensures all change-related actions comply with contractual terms. This includes issuing timely and accurate notices, maintaining appropriate documentation, and rigorously following the notification requirements stipulated in the contract.</li>
<li>Strategic Pricing and Placement of Change Orders: Collaborate with the project and commercial teams to carefully price and structure change orders to maximise entitlements and safeguard margins. Ensure that each change order is supported with detailed records, cost breakdowns, and any necessary supporting evidence to substantiate the company s position.</li>
<li>Maintaining Comprehensive Supporting Records: Maintain meticulous records of all changes, ensuring that all necessary documentation (correspondence, cost estimates, schedules, etc.) is organised and accessible to support ongoing negotiations and potential claims. This documentation ensures compliance, validates entitlements, and substantiates claims if disputes arise.</li>
<li>Negotiating Change Outcomes: Lead or support negotiations with clients or third parties to achieve favourable outcomes, leveraging contractual knowledge and commercial insight to secure agreements that maximise the company s entitlements and manage any additional risk exposure. Ensure that negotiated changes align with the contract s terms and benefit the project s financial and operational goals.</li>
<li>Developing and Adopting a Strategic Change Management Plan: Design or adopt a tailored change management strategy aimed at maximising the company s entitlements within the project scope. This includes establishing a structured approach for identifying potential change events early, assessing their impacts, and implementing proactive measures to manage or capitalise on these changes to benefit the project s financial position.</li>
</ul>
Financial and Cash Flow Management
<ul>
<li>Commercial Contribution: Actively manage commercial contributions to profitability, monitoring project returns and contingencies, ELF and implementing/recommending necessary adjustments.</li>
</ul>
Project Monitoring and Reporting
<ul>
<li>Performance Review: Attend Project Management Reviews (PMRs), probing for risks or opportunities and evaluating project metrics (cost, schedule, productivity) against established benchmarks.</li>
<li>Stakeholder Reporting: Provide input into regular reports for senior management detailing project contract and change management.</li>
</ul>
Project Oversight and Supervision
<ul>
<li>Team Supervision: Where appropriate, supervise Contracts team, ensuring effective contract management, administration, and resource allocation.</li>
</ul>
Commercial Closeout
<ul>
<li>Issue Resolution: Support the resolution of claims, variations, and disputes, ensuring all are managed in alignment with FMF procedures.</li>
</ul>

Commercial Manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Emirates Skywards seeks to be an inspiring and engaging global loyalty programme for Emirates and FlyDubai. There are a number of key roles within our Skywards Group that are essential to the success of this this programme. From product design, e-commerce and analytics, through to business development, strategic partnerships and member engagement our Skywards team is filled with exciting opportunities!
The Portfolio Management &amp; Business Planning Manager (Emiratisation) will manage the portfolio of projects within Skywards and cross functional supporting departments based on the annual strategy. Enhance the departments performance by managing complex and critical projects and support the facilitation of change across people, processes and systems to enable development of innovative and implementable recommendations that will improve performance. Responsible for developing and implementing strategies to increase employee engagement &amp; motivation.
In this role you will:
<ul><li>Manage the collation of quarterly demand and facilitate the Project Increment prioritisation and planning with all stakeholders.
</li><li>Support Delivery Managers to maintain the quarterly prioritised list of initiatives and annual backlog.
</li><li>Ensure adherence to the PMO framework as a prerequisite for prioritisation.
</li><li>Coordinate with cross functional departments on project prioritisation ensuring alignment across all delivery streams.
</li><li>Lead the content for the Portfolio reviews.
</li><li>Manage and coordinate centralised calendar for Skywards internal and external communications (advisory committee, executive updates, dependency from finance for benefit realisation).
</li><li>Coordinate content and date input for the Skywards Executive Annual Report.
</li><li>Communicate regular prioritisation updates to all relevant stakeholders and advocate adherence to the PMO framework.
</li><li>Develop and deliver Skywards internal communication strategy, planning and calendar of activity, support critical change programmes, to increase levels of employee engagement &amp; motivation. (Monthly pulse and reporting, staff recognition, departmental knowledge sharing sessions, visibility across Emirates commercial departments on Skywards contribution, department annual engagement day planning preparation and logistics)
</li></ul><h5 class="jobSectionHeader">Qualification
</h5><div>To be considered for this role, you must meet the below requirements:
</div><ul><li>Degree in Bachelors or Honours
</li><li>8 years of experience within Commercial and/or Portfolio Project Management
</li>Certification in Change Management and Agile Project Management preferred 
<li>
</li></ul> 
Knowledge/skills:
<ul><li>Experienced in the support of information systems for a business unit (preferably frequent flyer or loyalty programme)
</li><li>Agile Project Management
</li><li>Change Management
</li><li>Portfolio Management, Programme Management
</li><li>Strategic Management and Business Planning
</li><li>Knowledge and understanding of best practice employee engagement theory
</li><li>Working experience on large transformational programmes
</li><li>Experience in delivering complex/cross functional portfolio project management
</li><li>Excellent stakeholder management
</li><li>Ability to facilitate strategic meetings and workshops with senior stakeholders
</li><li>Cross functional work experience, leading through influence
</li><li>Excellent written and spoken English
</li></ul>At Emirates we are committed to providing our employees with opportunities to grow and develop their careers. So if you are looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Portfolio Management & Business Planning Manager

Responsibilities<ul><li>Directly or indirectly participate in the preparation and improvement of ITSM process, policies, procedures, and guidelines</li><li>Support the Service Manager to ensure the process and its policies, procedures, and guidelines are in place and being followed</li><li>Train and encourage the team to follow all policies, procedures, and ITIL standards</li><li>Ensure there is an integrated approach to all other ITIL processes and functions</li><li>Manage the end to end Service Management lifecycle effectively and efficiently in day-to-day operations</li><li>Conduct impact analysis and perform change assessment, run CAB, PAB, Root Cause Analysis (RCA), and major incident management</li><li>Conduct and verify Post Implementation Reviews (PIR), investigating issues arising from a change implementation</li><li>Track and report issues, incidents, problems, and unauthorized changes</li><li>Provide templates and guidance for the authorization of changes, and supply the other IT Service Management processes with information on planned and ongoing changes.</li><li>Ensure that stakeholders are kept up to date on process changes</li><li>Work with service owners and other process managers to ensure the smooth running of services</li><li>Ensure operational documentation meets completeness and quality standards</li><li>Create, review and update Service Management Process documents.</li><li>Conduct Service Reviews for internal and external clients</li><li>Recommend as well as take ownership of process automation initiatives to eliminate recurring patterns.</li><li>Monitor and review KPIs and SLAs for ITSM processes, performing trend analysis in line with agreed metrics.</li><li>Prepare and deliver monthly reports to clients, highlighting key performance insights, improvement areas, and actionable recommendations to drive continuous service excellence.</li><li>Leverage creative thinking and design principles to develop visually impactful presentations and reports tailored for leadership and clients to effectively communicate key insights and performance trends that enable data-driven, strategic decision-making</li><li>Conduct detailed business requirement analysis &amp; collaborate with stakeholders to analyze, validate, document business requirements, translating them into structured inputs that guide IT service design, onboarding, and continuous improvement in alignment with business goals and ITSM best practices.</li></ul>Qualifications<ul><li>ITIL v4 Foundation</li><li>ITIL v4 Practice Manager Certifications</li><li>Microsoft Asure Fundamentals</li></ul>

Senior Specialist - Service Management

DUBAI PROPERTIES GROUP LLC

Business analysis & opportunity identification<ul><li>Support enterprise-wide assessments by gathering data, analysing trends, and preparing reports to highlight AI-enabled and transformation opportunities.</li><li>Assist in the identification, prioritisation, and validation of use cases that address cost, risk, efficiency, and commercial performance.</li><li>Coordinate with external AI partners and internal technology teams on pilots and proof-of-concepts, documenting outcomes and lessons learned.</li><li>Prepare draft business cases, value realisation frameworks, and presentations to support investment and roadmap decisions.</li><li>Conduct industry research and benchmarking, compiling insights to inform performance standards</li><li>and best practice adoption.</li></ul>Programme delivery & management<ul><li>Provide day-to-day support in the mobilisation and delivery of transformation programes, tracking timelines, budgets, and deliverables.</li><li>Maintain programme documentation, dashboards, and governance packs to monitor programe health and progress.</li><li>Coordinate activities across business, technology, finance, and operations teams, ensuring smooth information flow in a matrixed environment.</li><li>Apply project management and change management methodologies to support delivery quality and adoption.</li></ul>Stakeholder Engagement & Change Management<ul><li>Prepare materials for executive briefings, stakeholder workshops, and steering committees.</li><li>Capture feedback, track actions, and follow up with stakeholders to maintain alignment on programme objectives.</li><li>Support communication efforts by simplifying technical information into practical, actionable updates.</li><li>Assist with organizational readiness initiatives, training sessions, and capability-building activities during change programmes.</li></ul>Data-Enabled Business Solutions<ul><li>Work with the enterprise data platform and analytics teams to collect and interpret data, highlighting opportunities for improvement</li><li>Track and report on real estate-specific performance metrics (e.g., occupancy, yields, lifecycle costs) to link outcomes with business performance</li><li>Document business requirements and ensure they are communicated clearly to technology and operations teams for implementation</li><li>Support adoption of technology solutions by monitoring compliance, usability, and operational integration.</li><li>Assist in embedding change management practices and project management tools to strengthen adoption and benefit realization.</li></ul>

Senior Manager – Strategy & Execution B2B

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Transformation Manager Al-Futtaim Automotive Strategy & Transformation Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role As a Transformation Manager at Al Futtaim Automotive, you will play a pivotal role in our exciting journey from good to great. You will be responsible for identifying, designing, driving, and overseeing comprehensive transformation initiatives across the organization. This role involves setting the strategic direction for projects, ensuring alignment with the company's long-term goals, and fostering a culture of continuous improvement and innovation. What you will do • Lead the project design phase for Automotive strategy & transformation projects, aligned to our 3-year strategy • Identify transformation needs and opportunities across the organization • Support the development of transformation business cases by analyzing information, formulating and testing hypotheses, and developing and communicating recommendations • Provide leadership and guidance in the creation of business cases • Ensure alignment of all projects to the Automotive strategic pillars and objectives • Deliver projects to time, cost, scope, and quality • Proactively identify project risks and issues and develop effective mitigation plans • Engage with key stakeholders and workstream leads to ensure transparency and momentum • Establish effective relationships with Automotive Executive Board members and other critical stakeholders • Ensure robust project and portfolio reporting and adherence to governance Required skills to be successful • 3+ years of professional consulting experience, typically in management consulting or financial advisory • Deep understanding of transformation and initiative management • Full proficiency with Microsoft Office, including the ability to create high-quality PowerPoint presentations and Excel analysis • Prior experience with project management (both Agile & Waterfall) and governance adherence to frameworksAbout the team You will be part of the Strategy & Transformation department, working closely with the core business units, centers of excellence, and enabling functions. Our primary focus is delivering transformational projects on time, budget, and quality. We also support scrum masters, project managers, and product owners across Automotive in understanding and adapting to effective ways of managing successful projects. What equips you for the role • Proven experience in leading and managing transformation initiatives. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Excellent communication and stakeholder management skills. • A proactive and results-driven approach. • Ability to thrive in a fast-paced and dynamic environment. • Bachelor's degree (post-graduate education preferred) • Understanding of the automotive industry is an advantage • Self-starter, accountable, and results-oriented • Fast learner, agile, and capable of handling new and changing assignments • Strong organizational skills • Analytical and curious, with the ability to understand and interpret business contexts and complex scenarios • Excellent verbal and written communication skills and strong interpersonal skills • Commitment to excellence and attention to detaiAbout Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Transformation Manager Al-Futtaim Automotive Strategy & Transformation

CMC Markets

Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products <ul> <li>On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack</li> <li>Develop internal and external relationships with key business stakeholders to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs</li> <li>Contribute to Institutional IT and product strategy, planning, development and delivery pipeline</li> <li>Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation</li> <li>Assist with the implementation of business controls around client set up and management</li> <li>Work closely with the Business Operations team whilst carrying out daily Institutional tasks</li> <li>Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training</li> <li>When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets</li> <li>Take all reasonable steps to ensure appropriate confidentiality</li> <li>Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.</li> </ul> KEY SKILLS AND EXPERIENCE <ul> <li>Experience managing business process change and technology implementation projects</li> <li>Knowledge of the Institutional derivatives business area preferable</li> <li>Relevant experience supporting Institutional electronic trading business</li> <li>Experience in Web Services / API s platform</li> <li>Excellent understanding of FIX desirable</li> <li>Established interest and awareness of financial markets</li> <li>Ability to build solid working relationships with key stakeholders internal and externally</li> <li>Commercially and strategically minded with a strong focus on client service</li> <li>Strong verbal and written communication skills as well as interpersonal skills</li> <li>Ability to work and deliver on own initiative and to deadlines</li> <li>Strong analytical and reporting skills</li> <li>Excellent attention to detail</li> </ul>

Institutional Operations Analyst

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