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channel sales manager

e& Egypt

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 Responsible for delivery of revenue and sales targets of the Sales accounts nationwide through channel partners, dedicated resellers, indirect channel &ndash; shops and premium dealers. including both the distribution and the retail functions, with focus on: expanding reach &amp; ensuring availability and Attaining the desired product mix &amp; enhancing revenue generation.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Formulating the sales channel strategy, to deliver revenue and profitability targets for Sales Accounts and ADSL resellers in line with the Enterprise Sales and EBU Sales Strategy.
 </li>
 <li>
 Prepare &amp; implement annual and quarterly business plans &amp; sales forecasts that support realizing the overall corporate objectives &amp; budgets, followed by quarterly business reviews to upper management summarizing channel activities &amp; results benchmarked against plans.
 </li>
 <li>
 Continue to grow and refine an already established traditional indirect channel and leverage Etisalat's unique strengths to traverse to a more diverse &amp; differentiated channel structure that would lead to trade network expansion &amp; securing trade competitive advantage.
 </li>
 <li>
 Actively participate in the target setting process using market intelligence and market awareness Understand the core and strategic products within the product portfolio that will deliver on revenue targets.
 </li>
 <li>
 Ensure that all relevant activities which are essential for the success of the SME indirect sales channel are rolled out in a timely and cost-effective manner.
 </li>
 <li>
 Plan &amp; execute trade activities &amp; promotions to enhance performance and achievement also improving visibility in the marketplace &amp; outshining competition.
 </li>
 <li>
 Responsible for owning account planning and associated pipeline for all Sales channels and ADSL resellers maintaining channel control and positive influence within the channel.
 </li>
 <li>
 Position Etisalat as the Solution Provider of choice within the trade channel and develop channel members' loyalty.
 </li>
 <li>
 Lead and drive high performance across all the channels through a structured performance management system driven by monthly one to ones and weekly channel meetings.
 </li>
 <li>
 Lead the monitoring, assessment &amp; continuous development of distributors' and retailers' performance &amp; capabilities; ensuring appropriate &amp; effective representation in the market.
 </li>
 <li>
 Ensure that sales commissions support maintenance of existing business, promote new business and drives strategic products by engaging with HR and Strategic Planning and Reporting.
 </li>
 <li>
 Develop the WiFi Hotspots acquisition expansion plans along with Marketing and technical teams to ensure optimal coverage.
 </li>
 <li>
 Lead the development, implementation &amp; continuous streamlining of relevant processes involved in running day to day operations internally and externally.
 </li>
 <li>
 Coach, lead &amp; develop team members and ensure they are properly equipped, trained and motivated to achieve their objectives, promoting a "can do" attitude and synergetic team spirit within a healthy competitive environment.
 </li>
 <li>
 Manage talent within the team and secure succession plans.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum 10 years of experience.
 </li>
 <li>
 Excellent in English (Reading, Writing &amp; Oral).
 </li>
 <li>
 High communication skills.
 </li>
 <li>
 Adaptability &amp; flexibility.
 </li>
 <li>
 High level of commitment &amp; reliability.
 </li>
 <li>
 Excellent presentation &amp; Negotiation skills.
 </li>
 </ul>
 
 
</div>

SME Sales Senior Manager

Velents.ai

<div>
 حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين، تأهيل الطلاب، خدمة العملاء، المبيعات، وغيرها. وذلك من خلال تطوير واجهات برمجة التطبيقات مثل المحادثات التفاعلية مع الذكاء الاصطناعي، تحويل الصوت والفيديو إلى نص، .تحليل الفيديو، قراءة ومطابقة المستندات، اختبارات المهارات، ونظام مكافحة الغش. والمزيد والمزيد.. تعرف أكثر على حلول فيلينتس بالذكاء الاصطناعي من خلال موقعنا
 
 
 
 Role Overview
 
 
 
 As a
 
 Channel Sales Agent
 
 , you will be the connector between our platform and potential partners (software firms, marketing &amp; digital agencies, mid-market distributors). You will build out and manage a regional or vertical channel ecosystem, drive partner-led sales.
 
 
 You will work independently, but in close coordination with our internal teams (sales, marketing, product). Your success will be measured by revenue generated through partners, partner growth, and the quality of the channel network you build.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner Acquisition &amp; Onboarding
 </li>
 <li>
 </li>
 <li>
 Prospect and recruit software vendors, marketing agencies, consultancies, and mid-market distributors as agents or resellers.
 </li>
 <li>
 </li>
 <li>
 Negotiate partnership agreements, margins, incentives, and co-marketing terms.
 </li>
 <li>
 </li>
 <li>
 Onboard partners: set up contracts, train them on the platform, and enable their first deals.
 </li>
 <li>
 Channel Sales / Deal Support
 </li>
 <li>
 </li>
 <li>
 Assist partners in their sales process (co-selling, deal reviews, joint pitches).
 </li>
 <li>
 </li>
 <li>
 Provide demos, technical support, and business case development for complex deals.
 </li>
 <li>
 </li>
 <li>
 Drive pipeline generation through partners (webinars, joint campaigns, lead distribution).
 </li>
 <li>
 Enablement &amp; Marketing
 </li>
 <li>
 </li>
 <li>
 Develop collateral, pitch decks, playbooks, and training materials tailored to partners.
 </li>
 <li>
 </li>
 <li>
 Deliver partner training sessions, workshops, &ldquo;train the trainers&rdquo; programs.
 </li>
 <li>
 </li>
 <li>
 Plan and execute co-marketing initiatives (webinars, events, local promotions).
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 </li>
 <li>
 Set and monitor partner KPIs (revenue, deal count, churn, satisfaction).
 </li>
 <li>
 </li>
 <li>
 Forecast revenue, monitor margin, analyze channel metrics, and optimize partnership performance.
 </li>
 <li>
 </li>
 <li>
 Provide feedback to the product, marketing, and leadership teams about partner needs, market trends, and gaps.
 </li>
 <li>
 Territory / Market Expansion
 </li>
 <li>
 </li>
 <li>
 Identify new regions or verticals for expansion.
 </li>
 <li>
 </li>
 <li>
 Localize strategies (pricing, messaging, partner types) per territory.
 </li>
 <li>
 </li>
 <li>
 Build local presence or sub-agent networks where needed.
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 </li>
 <li>
 Be the primary point of contact for your partners&mdash;build trust, resolve issues, escalate as necessary.
 </li>
 <li>
 </li>
 <li>
 Ensure alignment with internal teams (product roadmap, marketing campaigns) to maximize partner success.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring / Required Qualifications
 
 
 
 <ul>
 <li>
 3+ years experience in channel sales, partnerships, or alliance management in SaaS, digital marketing, software, or related B2B tech sectors.
 </li>
 <li>
 Proven track record of building and scaling indirect or partner sales channels.
 </li>
 <li>
 Network or relationships with marketing agencies, software resellers, system integrators, or mid-market distribution firms.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills&mdash;comfortable presenting to executive stakeholders.
 </li>
 <li>
 Self-starter, entrepreneurial mindset&mdash;able to work independently and drive results in ambiguous environments.
 </li>
 <li>
 Ability to learn and convey technical / product value; comfortable interfacing with product or engineering teams.
 </li>
 <li>
 Metrics-driven: you set targets, measure performance, and ruthlessly optimize.
 </li>
 <li>
 Multi-lingual or cross-cultural experience is a plus (if targeting non-English territories).
 </li>
 <li>
 Experience in global / distributed teams is an advantage.
 
 
 </li>
 </ul>
 
 Compensation &amp; Incentives
 
 
 
 <ul>
 <li>
 Competitive base + commission / margin-based incentives tied to partner-driven revenue.
 </li>
 <li>
 Performance bonuses for overachievement, new territory launches, and strategic partner wins.
 </li>
 <li>
 Flexible, remote work with autonomy.
 </li>
 <li>
 Potential for equity or stock options (if applicable) in high-growth phase.
 </li>
 </ul>
</div>

Channel Sales-Mid Market

Nestlé

<div>
 
 POSITION SNAPSHOT
 
 
 
 Location: Cairo, Egypt
 
 
 Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Position Summary
 
 
 
 Responsible for being a single point of contact for all Sales Operations related aspects (e.g., Field Sales, Distributors, DSD etc.) within assigned geographical "Area/Territory" and deliver agreed objectives/targets.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Ensure achievement of agreed targets/KPIs (NPS, RIG, TS, distribution, call coverage/frequency, merchandising) for the assigned Area.
 </li>
 <li>
 Implement, follow up and update Field Sales Plan for the assigned Area.
 </li>
 <li>
 Responsible for setting objectives, leading negotiation process with Distributors (or any other 3rd party partners). Execute daily monitoring of customer's performance against defined KPIs (sales out, inventory level, order placement on-time etc).
 </li>
 <li>
 Responsible for the execution of the Channel Category plans at the POP (Cycle Plan from ICP). Support the development of Field Sales and Category channel Plans by providing feedback on the Cycle plan activities execution.
 </li>
 <li>
 Responsible to provide quality and on-time information on demand forecast by customer, report on market dynamics, competitor activities.
 </li>
 <li>
 Ensure adherence to all Company principles and policies including NMLP, TS, Nestle/local Trade policy, local Trade Terms, IC3, Safety and local regulations.
 </li>
 <li>
 Coach, motivate and develop Distributors&rsquo; or Nestle direct sales force.
 
 
 </li>
 </ul>
 
 What will make you successful?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any relevant field.
 </li>
 <li>
 2-3 years in marketing or sales, and over this period has successfully delivered on KPIs.
 </li>
 <li>
 Chillers' management experience is a Must.
 </li>
 <li>
 Demonstrated ability to lead people.
 </li>
 <li>
 Capacity to understands all sales functions i.e. CCSD, Customer, Field - Had experience in managing Field Sales team.
 </li>
 </ul>
</div>

Associate Manager, Sales Impulse

Ingram Micro Egypt

<div>
 Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud, and mobility enable its business partners to operate efficiently and successfully in the markets they serve. We&rsquo;re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
 
 
 The Cyber Security team drives Ingram Micro&rsquo;s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities.
 
 
 At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
 
 
 As the Business Development Manager - Cyber Security, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Establish productive, professional relationships with key personnel in assigned partner accounts.
 </li>
 <li>
 Coordinate the involvement of company personnel to meet partner performance objectives and partners&rsquo; expectations.
 </li>
 <li>
 Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
 </li>
 <li>
 Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones.
 </li>
 <li>
 Drive adoption of company programs among assigned partners.
 
 
 </li>
 </ul>
 
 Experiences, Skills, and Expectations:
 
 
 
 <ul>
 <li>
 Graduate with 3:5 years&rsquo; experience in Fortinet.
 </li>
 <li>
 Technical Background is preferred
 </li>
 <li>
 Strong &lsquo;customer-first&rsquo; mentality able to utilize relationships to drive results.
 
 
 </li>
 </ul>
 At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family.
 
 
</div>

Business Development Manager -Cyber Security

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a Partner Sales Manager to be a key contributing team member within the growing IHV alliances organization. Large OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies build software-defined solutions to capitalize on global open source mandates and associated macro trends. Canonical's flagship product, Ubuntu, and its broader open source portfolio are key ingredients for these partners to realize their aspirations. Canonical represents the best platform for rapid open source innovation.
 
 
 Reporting to the Head of IHV Alliances, the Partner Sales Manager will work closely with IHV and Canonical teams in various geographies to enable IHV teams, generate and transact opportunities, drive a Canonical agenda within an IHV, and achieve targeted results. They are responsible to build trusted relationships with our partners, increase Canonical market share and attach rate, evangelize the partnership and drive business interactions from across persona - from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements.
 
 
 
 Location: This is a remote role.
 
 
 
 The role entails
 
 
 <ul>
 <li>
 Build strategic relationships and enable partner teams on the partnership
 </li>
 <li>
 Build pipeline and transact opportunities through an IHV
 </li>
 <li>
 Grow partner awareness of open source capabilities on Canonical Ubuntu
 </li>
 <li>
 Demonstrate a deep understanding of the Linux and cloud software ecosystem
 </li>
 <li>
 Deliver on targets, objectives and provide a voice of the partner
 </li>
 <li>
 Travel regularly - sometimes internationally - to drive partnerships in person
 </li>
 <li>
 Align and support internal canonical field teams - identify, support, grow, transact
 </li>
 <li>
 Expand existing footprint with IHV customers with an aim to upsell to broader portfolio
 </li>
 <li>
 Support and contribute to broader strategy, initiatives and key campaigns
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Experience in alliance or indirect sales management roles
 </li>
 <li>
 Autonomous, disciplined, hands-on, get-it-done mentality
 </li>
 <li>
 Ability to capture customer requirements, evaluate gaps, identify and create opportunities
 </li>
 <li>
 Passionate about Ubuntu products and mission
 </li>
 <li>
 Comfortable in fast-paced and high pressure environments with measurable goals
 </li>
 <li>
 Experience with Linux, virtualization, containers, and other cloud technologies
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Team player with superior accountability and customer support skills
 </li>
 <li>
 Credibility and working knowledge of IHVs - their products, go-to-market motion, and field
 </li>
 <li>
 Experience managing cross-functional teams and track record of operational excellence
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 </li>
 <li>
 Hands on experience with Salesforce and Google Suite a plus
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Partner Sales Manager - IHV Alliances

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 HORECA Sales Manager
 
 
 
 Reports To:
 
 BUD - NEA
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: TBC
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The HORECA Sales Manager &ndash; EGYPT operates within a multi-market Business Unit structure covering EGYPT, led by the BU Director - NEA. The BU Director is accountable for regional growth, distributor excellence, route-to-market effectiveness, and commercial governance across highly diverse market environments.
 
 
 Within the BU portfolio, the EGYPT is a mature, service-intensive market characterized by:
 
 <ul>
 <li>
 High service expectations and sophisticated channel management
 </li>
 <li>
 Strong regulatory and compliance requirements
 </li>
 <li>
 Intense competition for menu presence, visibility, and brand advocacy
 </li>
 </ul>
 
 For HORECA specifically, this requires disciplined execution, reliable service levels, and strong customer partnerships.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The HORECA Sales Manager is responsible for driving sales growth and strengthening client partnerships within the HORECA (Hotels, Restaurants, Caf&eacute;s) channel in the EGYPT. The role focuses on acquiring new clients, growing existing accounts, delivering tailored commercial solutions, and ensuring high levels of customer satisfaction while achieving revenue and profitability targets.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify, target, and secure new HORECA clients across the EGYPT.
 </li>
 <li>
 Develop and execute growth strategies to expand market share in the HORECA channel.
 </li>
 <li>
 Build and maintain a strong pipeline of prospective customers.
 </li>
 </ul>
 
 
 Account Management
 
 
 <ul>
 <li>
 Manage and grow a portfolio of key HORECA accounts in the EGYPT.
 </li>
 <li>
 Build long-term partnerships through regular engagement and solution-based selling.
 </li>
 <li>
 Ensure high customer satisfaction by resolving issues promptly and professionally.
 </li>
 </ul>
 
 
 Commercial &amp; Negotiation
 
 
 <ul>
 <li>
 Negotiate pricing, terms, and contracts in line with company policies.
 </li>
 <li>
 Ensure all deals are profitable, compliant, and aligned with commercial guidelines.
 </li>
 <li>
 Monitor customer performance and adjust commercial terms where needed.
 </li>
 </ul>
 
 
 Sales Performance &amp; Reporting
 
 
 <ul>
 <li>
 Track sales performance versus targets.
 </li>
 <li>
 Analyze sales trends, customer performance, and market dynamics.
 </li>
 <li>
 Prepare regular performance reports with insights and recommendations.
 </li>
 </ul>
 
 
 Market &amp; Competitor Intelligence
 
 
 <ul>
 <li>
 Conduct continuous market research on HORECA trends and competitor activity in the EGYPT.
 </li>
 <li>
 Share market insights with management and cross-functional teams.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Marketing and Product teams to develop channel-specific promotions and activations.
 </li>
 <li>
 Support product launches and campaign rollouts in the HORECA channel.
 </li>
 </ul>
 
 
 Team Support &amp; Development
 
 
 <ul>
 <li>
 Share best practices and coach junior sales staff.
 </li>
 <li>
 Support onboarding and capability building within the sales team.
 </li>
 <li>
 Promote a high-performance, results-driven sales culture.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 HORECA revenue growth vs. target (EGYPT)
 </li>
 <li>
 New client acquisition
 </li>
 <li>
 Account growth and retention rate
 </li>
 <li>
 Gross margin achievement
 </li>
 <li>
 Customer satisfaction scores
 </li>
 <li>
 Accuracy and timeliness of sales reporting
 </li>
 <li>
 Execution of promotional plans
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 8 to 9 years of sales experience in the HORECA sector, preferably B2B.
 </li>
 <li>
 Proven track record in business development and account management.
 </li>
 <li>
 EGYPT market experience preferred.
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Strong understanding of EGYPT HORECA channel dynamics.
 </li>
 <li>
 Knowledge of pricing, negotiation, and contract management.
 </li>
 <li>
 CRM systems and sales reporting tools.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field preferred.
 </li>
 </ul>
 
 
 
 
 
 Accountability Indicators
 
 
 <ul>
 <li>
 Achievement of EGYPT sales and margin targets.
 </li>
 <li>
 Growth of EGYPT HORECA customer base.
 </li>
 <li>
 Quality and stability of customer relationships.
 </li>
 <li>
 Compliance with commercial policies.
 </li>
 <li>
 Contribution to team capability building.
 </li>
 </ul>
 
 
 
 
 
 Other Skills and Attributes
 
 
 <ul>
 <li>
 Strong negotiation and communication skills.
 </li>
 <li>
 Results-driven and commercially minded.
 </li>
 <li>
 High customer orientation.
 </li>
 <li>
 Analytical and data-driven decision maker.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 <li>
 High energy, self-motivated, and resilient.
 </li>
 </ul>
 
 
 
 
 
 Direct Reports (if Any)
 
 
 
 None
 
</div>

HORECA Sales Manager

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
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Ecommerce Specialist

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