account manager - alexandria Jobs in Alexandria

account manager - alexandria

customer service representative Jobs in Alexandria

customer service representative

b2b - sr. specialist, account manager Jobs in Alexandria

b2b - sr. specialist, account manager

costumer service representative- french Jobs in Alexandria

costumer service representative- french

customer success specialist Jobs in Alexandria

customer success specialist

chat account english b2 customer service

Concentrix

<div>
 <p>
  <strong>
   Concentrix is Hiring B2 English Speakers
  </strong>
  for Chat &amp; Voice Accounts in Alexandria
 </p>
 <p>
  Apply below if you're Egyptian &amp; Graduate
 </p>
 <ul>
  <li>
   <strong>
    No Experience Needed , B2/C1 English Level Required
   </strong>
  </li>
  <li>
   <strong>
    Graduates Preferred
   </strong>
  </li>
  <li>
   <strong>
    Egyptians Only
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💵Salary up to
  <strong>
   20K EGP Gross
  </strong>
 </p>
 <p>
  📍Location :
  <strong>
   Smouha , Alexandria
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Work is on Site &amp; Rotational Shifts &amp; Days off
   </strong>
  </li>
  <li>
   <strong>
    <u>
     Benefits :
    </u>
   </strong>
  </li>
  <li>
   Transport 24/7 ( door to door for females for Night shifts )
  </li>
  <li>
   Social &amp; Medical Insurance
  </li>
  <li>
   Fast promotions within 6 Months
  </li>
  <li>
   Healthy and Helpful Work Environment
  </li>
  <li>
   Meals for Iftar &amp; Suhoor ( Ramadan Only )
  </li>
 </ul>
</div>


Chat Account English B2 Customer Service

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Costumer Service Representative- French

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

Dreamport

<div>
 <p>
  <strong>
   We&rsquo;re Hiring! | Talent Operations Assistant
  </strong>
 </p>
 <p>
  📍Alexandria, Egypt | 100% Onsite
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you looking to grow your career in a collaborative environment? This opportunity might be for you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a detail-oriented, proactive person to support our operations, with a strong focus on administrative processes and data management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  🔹English
  <strong>
   level B2
  </strong>
  .
 </p>
 <p>
  🔹
  <strong>
   1 year of experience
  </strong>
  in HR processes.
 </p>
 <p>
  🔹️Direct experience in HR Operations or HRIS is a plus.
 </p>
 <p>
  🔹️Experience in
  <strong>
   database management.
  </strong>
 </p>
 <p>
  🔹️Proficient in Microsoft Office tools, especially
  <strong>
   Excel.
  </strong>
 </p>
 <p>
  🔹️Intermediate Excel level required.
 </p>
 <p>
  🔹️Strong attention to detail.
 </p>
 <p>
  🔹️Excellent
  <strong>
   communication skills
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  ✅Organize and manage freelancers&rsquo; records.
 </p>
 <p>
  ✅Assist in the contracting and onboarding process.
 </p>
 <p>
  ✅Maintain accurate and up-to-date agents&rsquo; records, including personal information, contracts, and evaluations.
 </p>
 <p>
  ✅Support exit interviews and complete termination documentation.
 </p>
 <p>
  ✅Perform additional tasks as assigned by the HR team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🔎
  <strong>
   What We&rsquo;re Looking For ?
  </strong>
 </p>
 <ul>
  <li>
   Proactive and improvement‑oriented mindset
  </li>
  <li>
   Team player
  </li>
  <li>
   Detail‑oriented and quality‑driven
  </li>
  <li>
   Fast learner and adaptable
  </li>
  <li>
   Flexible and organized
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  🕒
  <strong>
   Work Modality &amp; Schedule
  </strong>
 </p>
 <p>
  📍Fully onsite &ndash; Alexandria
 </p>
 <p>
  Monday to Friday | 10:00 AM &ndash; 7:00 PM
 </p>
</div>


Talent Operations Assistant

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a proactive and customer-focused
  <strong>
   Customer Support Specialist
  </strong>
  to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities.
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line support to business clients via email, chat, or phone
  </li>
  <li>
   Manage and resolve B2B inquiries related to orders, accounts, and system usage
  </li>
  <li>
   Collaborate with internal teams to ensure timely and accurate responses
  </li>
  <li>
   Document all customer interactions and feedback within the system
  </li>
  <li>
   Handle escalations professionally and ensure service-level targets are met
  </li>
  <li>
   Support process improvements and contribute to continuous service enhancement
  </li>
  <li>
   Participate in digital transformation initiatives and adoption of new tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience i
   <strong>
    n customer service, helpdesk, or shared service suppo
   </strong>
   rt (B2B experience preferred).
  </li>
  <li>
   <strong>
    Proficient in English and Arabic (both written and verbal
   </strong>
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
  <li>
   Comfortable working in a fast-paced, multicultural environment.
  </li>
  <li>
   Willing to work on
   <strong>
    a 9 months contract bas
   </strong>
   is.
  </li>
 </ul>
</div>


ARABIC SUPPORT - Work From Home

<p></p><div><p>Job Title:
</p>B2B - Sr. Specialist, Account Manager
<p></p><p>Job Description
</p>The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul><p></p><p>Location:
</p>EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
<p></p><p>Language Requirements:
</p>English (Required)
<p></p><p>Time Type:
</p>Full time
<p><b>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div><p></p>

B2B - Sr. Specialist, Account Manager

PepsiCo

<div>Responsibilities:
<ul><li>Review and understand sales development objectives</li><li>Review routing schedule, .including any off-schedule visit</li><li>Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)</li><li>Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns</li><li>Review point of sales stock levels and out of stock in order to define a suggestion</li><li>Present suggested order to the customer, discuss objectives and adjust order accordingly</li><li>Obtain bestselling position in the account</li><li>Capture competitor presence and store execution when requested</li><li>Ensure pricing guidelines are fully executed</li><li>Ensure orders are properly transferred</li></ul>
Qualifications:
<ul><li>Ability to deal with diverse backgrounds.</li><li>Good Analytic thinking skills to be able to identify opportunities.</li><li>Good communication skills.</li><li>Strong leadership skills</li><li>Excellent English level</li></ul><b><i>
Knowledge:</i></b><br>
<ul><li>University Graduate</li><li>Basic English and intermediate local language proficiency</li><li>1 years sales experience with a FMCG company is preferable</li><li>Computer literacy is a plus (MS Office)</li><li>Driving license ( as per local regulations in the location</li></ul></div>

Sales Preseller - Alexandria

Explore 58+ Chat account english b2 customer service in Alexandria this March. Find roles across top companies and apply now to boost your career.