accounts intern

client success specialist (female) Jobs in Rawalpindi

client success specialist (female)

client support specialist Jobs in Rawalpindi

client support specialist

csr (customer sales representative) Jobs in Rawalpindi

csr (customer sales representative)

customer sales associate Jobs in Rawalpindi

customer sales associate

chat sales intern

BI COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job Title: Chat Sales Intern Job Type: Internship (Flexible Timings)Job Description: We are hiring Chat Sales Interns to manage customer inquiries and generate sales through online chat platforms. This role is ideal for students or fresh graduates who want experience in digital sales and customer communication.Key Responsibilities:<ul><li>Respond to customer queries via live chat, WhatsApp, or social media platforms.</li><li>Engage potential customers and convert chats into sales leads.</li><li>Maintain accurate records of conversations and customer details.</li><li>Follow up with interested clients and assist in closing sales.</li><li>Support the sales team with daily reporting and updates.</li></ul>Eligibility:<ul><li>Students or fresh graduates (Air University, Bahria University, FAST, NUST Universities only Apply</li><li>Good written English and communication skills.</li><li>Basic computer skills and familiarity with online platforms.</li><li>Sales-oriented mindset with a willingness to learn.</li></ul>Working Hours:<ul><li>Flexible / student-friendly timings.</li></ul>Compensation:<ul><li>Salary / stipend will be discussed during the interview.</li></ul>Job Type: InternshipWork Location: In person

Chat Sales Intern

IBEX Dynamics

IBEX DYNAMICS PVT(LTD)!!! NEW HIRING ALERTS !Customer Chat Support ( Add posting) APPLY NOW Available for experienced and newly fresh graduate and intermediate youth . Females are encourage to applyJob Overview:We are looking for a detail-oriented and proactive Customer Chat Support (Ad Posting) to join our marketing team at Ibex Dynamics. The primary responsibility of this role is to create, manage, and optimize ad listings on Facebook Marketplace and other classified platforms to drive traffic, generate leads, and improve brand visibility.Key Responsibilities:<ul><li>Create and publish product/service listings daily on Facebook Marketplace.</li><li>Monitor performance of posted ads and update content to maintain visibility.</li><li>Use compelling copywriting and high-quality images to attract engagement.</li><li>Respond to inquiries and forward leads to the relevant sales or support teams.</li><li>Repost ads as needed to ensure maximum visibility.</li><li>Report weekly metrics such as reach, response rate, and conversion trends.</li><li>Identify trends, competitor strategies, and suggest improvements.</li><li>Maintain organized documentation of posts, schedules, and analytics.</li><li>Ensure all listings follow platform guidelines and company branding.</li></ul>Requirements:<ul><li>Proven experience with Facebook Marketplace and online ad posting (1+ year preferred).</li><li>Basic knowledge of digital marketing, classified ads, and lead generation.</li><li>Strong attention to detail and ability to follow structured posting schedules.</li><li>Excellent written communication skills in English.</li><li>Familiarity with graphic tools like Canva or basic photo editing (a plus).</li><li>Ability to work independently with minimal supervision.</li><li>Proactive and responsive to potential buyer inquiries.</li></ul>How to Apply:Email : Info@ibexdynamics.com Contact No 051 8744100 Send Your CV at WhatsApp (03329083286)<ul><li>AT INTERVIEW TIME PLEASE BRING FOLLOWING DOCUMENTS ALONG WITH YOU</li><li>CV in hard copy.</li><li>Your original CNIC.</li></ul>Location:,Office 302, 3rd Floor, Souvenir Arcade , High CT Rd , Gulrez Housing Scheme, Rawalpindi.Apply Now!Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Chat Support (add posting)

HRIT Hunters

HRIT Hunter is looking for an energetic and experienced Live Chat Support Agent for a UK-based client project. This opportunity is open to both full-time and part-time professionals. The ideal candidate will have strong experience working with international clients, particularly from the UK or US, and must be comfortable working flexible schedules aligned with the UK time zone.This is a temporary project starting at the end of January or beginning of February 2026 and running until mid-March 2026, with a strong possibility of extension or long-term engagement based on performance.Project &amp; Work Details<ul><li>Project Duration: End of Jan / Start of Feb 2026 till mid-March 2026</li></ul>(45 to 60 days &ndash; Extension possible based on performance)<ul><li>Location: Bahria Town Phase 7 (On-site)</li><li>Working Days: Monday to Sunday (Flexible shifts)</li><li>Working Hours: Minimum 4 hours to maximum 12 hours per day</li><li>Time Zone: UK Time Zone</li><li>Employment Type: Full-Time &amp; Part-Time</li></ul>Key Responsibilities<ul><li>Handle customer queries via live chat efficiently and professionally</li><li>Support international customers, mainly UK-based clients</li><li>Maintain high customer satisfaction and quality standards</li><li>Manage and log customer interactions using CRM systems</li><li>Follow client communication and service protocols</li></ul>Required Skills &amp; Experience<ul><li>Proven experience in Live Chat Support for international clients</li><li>Strong exposure to UK or US customers (mandatory)</li><li>Hands-on experience with CRM tools, including:</li><li>Zendesk</li><li>Zoho</li><li>Other similar CRM platforms</li><li>Excellent written English communication skills</li><li>Ability to work in UK time zone shifts</li><li>Flexible availability (4 to 12 hours per day)</li></ul>Preferred Qualifications<ul><li>Experience in both live chat and verbal communication with UK clients</li><li>Candidates who can speak with a native British accent will be given preference</li><li>Strong interpersonal, multitasking, and problem-solving skills</li><li>Energetic, customer-focused, and performance-driven attitude</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience and working hours)</li><li>Flexible working hours</li><li>Opportunity for project extension or long-term role based on performance</li></ul>How to ApplyCandidates with strong UK or US client-handling experience, especially those with British accent proficiency, are highly encouraged to apply.Job Types: Full-time, Part-time, Temporary, ContractAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have prior experience handling international clients via live chat (UK or US)?</li><li>Are you available to work onsite at Bahria Town Phase 7?</li><li>Can you work flexible shifts aligned with the UK time zone for a minimum of 4 hours and up to 12 hours per day?</li><li>Do you have hands-on experience using CRM tools such as Zendesk or Zoho for Live chat?</li></ul>Experience:<ul><li>Live chat: 2 years (Required)</li><li>customer support: 2 years (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Live Chat Support Agent

WEBDOC Medical Complex Kahuta

Department: Customer Experience / OperationsEmployment Type: Full-Time / Shift-Based (24/7 or Extended Business Hours)Role OverviewThe CX Customer Care Representative is responsible for delivering seamless, accurate, and empathetic support across voice calls and digital chat channels. The role focuses on resolving customer queries, servicing policies, supporting claims, and ensuring high customer satisfaction while meeting strict TATs, SLAs, and compliance standards.Key Responsibilities1. Customer Support (Calls &amp; Chats)&middot; Handle inbound and outbound customer interactions via phone calls, live chat, email, and messaging platforms.&middot; Provide prompt, accurate, and professional assistance to customers across all digital touchpoints.&middot; Maintain consistent service quality across both voice and non-voice channels.2. Policy Servicing &amp; Account Management&middot; Assist customers with:o Policy issuance, renewals, endorsements, and cancellationso Coverage details, benefits, exclusions, and premium explanationso Policy documents, digital downloads, and account access&middot; Guide customers through self-service tools and digital platforms.3. Claims Support &amp; Coordination&middot; Support customers with:o Claims intimation and digital claim submissiono Claims status updates and TAT expectationso Document requirements and uploads&middot; Coordinate with internal claims teams to ensure timely resolution and customer communication.4. Complaint Handling &amp; Resolution&middot; Log, track, and resolve customer complaints within defined TATs and regulatory guidelines.&middot; Provide timely callbacks and follow-ups as required.&middot; Escalate unresolved or complex issues to appropriate teams while keeping customers informed.&middot; Ensure complaint resolutions comply with internal policies and regulatory standards.5. Digital Experience Enablement&middot; Educate customers on using digital channels such as mobile apps, customer portals, and chatbots.&middot; Promote paperless processes and self-service options to improve efficiency and customer convenience.&middot; Capture customer feedback to help improve digital journeys and CX processes.6. Compliance &amp; Data Security&middot; Adhere to insurance regulations, company policies, and customer data protection standards.&middot; Follow KYC, AML, and verification processes during customer interactions.&middot; Ensure accurate documentation and call/chat logging for audit and quality purposes.7. Performance &amp; Quality Management&middot; Meet and exceed KPIs including:o Average Handling Timeo First Contact Resolutiono Customer Satisfactiono Quality scores and productivity metrics&middot; Participate in quality audits, coaching sessions, and ongoing training programs.8. Documentation &amp; CRM Management&middot; Accurately record customer interactions, complaints, and resolutions in the CRM system.&middot; Maintain detailed call and chat notes for future reference and compliance.&middot; Update case statuses and ensure proper closure within SLAs.Required Skills &amp; Competencies<ul><li>Communication &amp; Customer Skills</li></ul>&middot; Excellent verbal and written communication skills. ( English &amp; Urdu )&middot; Strong empathy, active listening, and problem-solving abilities.&middot; Ability to handle difficult conversations calmly and professionally.<ul><li>Technical &amp; Digital Skills</li></ul>&middot; Comfortable working with CRM systems, chat tools, and digital insurance platforms.&middot; Fast and accurate typing skills for chat-based interactions.&middot; Basic understanding of insurance products (life, health, motor, or general insurance preferred).<ul><li>Behavioural Competencies</li></ul>&middot; Customer-first mindset with strong attention to detail.&middot; Ability to work in a fast-paced, target-driven environment.&middot; Willingness to work in shifts, including weekends and holidays if required.Qualifications &amp; Experience&middot; Bachelor&rsquo;s degree in any discipline (preferred).&middot; 1&ndash;3 years of experience in customer service, preferably in insurance, fintech, or digital services.&middot; Freshers with strong communication skills may be considered.Key Performance Indicators (KPIs)&middot; CSAT / NPS&middot; FCR&middot; AHT&middot; Adherence to TAT and SLAs&middot; Quality audit scores&middot; Complaint closure rateJob Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Experience (CX) / Customer Care Representative

Morosoft Labs

At Morosoft Labs, we believe in learning by doing. Our unpaid on-site internship program is designed for underprivileged students and fresh graduates who want to grow through real, practical experience in a professional environment.We are currently offering internship opportunities in the following areas:<ul><li>QA Intern</li><li>React JS Developer Intern</li><li>Flutter Developer Intern</li><li>WordPress Developer Intern</li><li>Artificial Intelligence / AI Intern</li></ul>Applicants may apply for any one of the above roles.Internship OverviewThis internship is ideal for individuals who are eager to learn, open to improvement, and willing to work in a structured office environment. Interns will be assigned practical tasks related to their selected field, with basic guidance and supervision provided.What the Internship Offers<ul><li>Hands-on practical exposure</li><li>Professional working environment</li><li>Experience letter upon successful completion (based on performance and attendance)</li></ul>Who Can Apply<ul><li>Fresh graduates</li><li>Final-year students</li><li>Candidates with basic knowledge and a strong willingness to learn and improve</li></ul>LocationOn-site only Office # S04, E-8 Markaz Plaza, Haidri Chowk, Saidpur Road, RawalpindiInternship Type<ul><li>Unpaid</li><li>On-site (Remote work is not available)</li></ul>How to ApplyApply through Indeed and mention your preferred internship role in your CV or application.Important NoteThis internship is strictly on-site and intended for candidates who are serious about skill development and professional growth.Job Types: Full-time, Internship, Fresher Contract length: 3 monthsWork Location: In person

Internship Opportunity for Underprivileged Students & Fresh Graduates

The Smart Object

Role OverviewTheSmartObject is looking for a motivated Intern &ndash; Upwork Bidder / Project Catcher to join our Business Development team.This in-house, job-ready internship is designed for individuals who want hands-on experience in:<ul><li>Upwork bidding</li><li>Freelance sales</li><li>Client acquisition</li><li>Proposal writing</li></ul>You&rsquo;ll work in a real world environment, assisting with daily bidding activities under supervision, while receiving practical training, mentorship, and a clear growth path toward a permanent role.Key Responsibilities<ul><li>Search and identify relevant projects on Upwork and other freelancing platforms</li><li>Assist in drafting and submitting proposals</li><li>Communicate professionally with potential clients to understand project needs</li><li>Coordinate with internal technical teams for proposal preparation</li><li>Maintain records of bids, proposals, and client communications</li><li>Learn online bidding techniques, lead qualification, and best practices</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field</li><li>Fresh graduates and final-year students are highly encouraged to apply</li><li>Basic understanding of digital marketing, social media, or email marketing is a plus</li><li>Strong internet research skills</li><li>Excellent written and verbal English communication</li><li>Willingness to learn and adapt in a fast-paced environment</li><li>Proficiency in Microsoft Office / Google Workspace</li></ul>Skills &amp; Competencies<ul><li>Intermediate English communication skills (written &amp; verbal)</li><li>Basic familiarity with freelancing platforms (Upwork, Fiverr, Freelancer) is a plus</li><li>Interest in sales, bidding, and client acquisition</li><li>Good time management and organizational skills</li><li>Ability to follow instructions and work under supervision</li><li>Motivated, confident, and eager to grow professionally</li></ul>Preferred (Nice to Have)<ul><li>Experience working with software houses or agencies</li><li>Understanding of project scopes, timelines, and budgets</li><li>Familiarity with CRM or lead tracking tools</li></ul>Salary &amp; Benefits / What We Offer<ul><li>Competitive stipend/salary (based on skills &amp; performance)</li><li>Per-project incentives</li><li>Comprehensive training in:</li><li>Upwork bidding</li><li>Proposal writing</li><li>Business development &amp; marketing strategies</li><li>Exposure to live client accounts and real-time campaigns</li><li>Experience with lead qualification, pricing, and negotiation</li><li>Opportunity to work alongside 20+ experienced IT professionals</li><li>One-to-one mentorship and regular performance feedback</li><li>Internship certificate upon successful completion</li><li>Opportunity for permanent role based on performance</li><li>Supportive and collaborative work environment</li><li>Work within a fast-growing education + tech ecosystem</li></ul>Other Requirements<ul><li>Available for full-time, on-site work in Satellite-Town, Rawalpindi</li><li>Professional attitude and strong interest in business development</li></ul>Who Can Apply<ul><li>Fresh graduates (BBA, BSCS, Marketing, IT, or related fields)</li><li>Individuals with good written English and communication skills</li><li>Motivated, curious, and willing to learn</li><li>Prior bidding experience is a plus, not mandatory</li></ul>Apply NowFill the form: https://forms.gle/NW7GUXbP4DeF7neH7Send your CV to: hr@thesmartobject.com / smartobjecthr@gmail.com Subject: Intern &ndash; Upwork BidderWhatsApp: +92 319-5279364 Job Types: Full-time, Internship, Fresher Contract length: 3-6 monthsPay: From Rs1.00 per monthWork Location: In person

Intern – Upwork Bidder / Project Catcher

3TechSoft

3TechSoft for its Sister Company is looking for an Ecommerce/Office Assistant.Location: Bahria Phase 7, RawalpindiKey ResponsibilitiesRespond to customer inquiries via live chat, email, and phone.Review and process online orders efficiently.Pick, pack, and prepare items for timely dispatch.Track and update inventory records accurately.Coordinate with courier and logistics partners to ensure smooth deliveries.RequirementsStrong communication skills with the ability to handle customer issues effectively.Basic knowledge of computer tools (Excel, email, order management systems).Previous experience in e-commerce or retail is a plus.Reliable, organized, and detail-oriented with the ability to multitask.Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Ecommerce Office Assistant

Explore 125+ Chat sales intern in Rawalpindi this January. Find roles across top companies and apply now to boost your career.