customer sales representative Jobs in Lahore

customer sales representative

account manager

customer support representative Jobs in Lahore

customer support representative

sales consultant

customer service representative Jobs in Lahore

customer service representative

chat support agent

Brandpa

Key Responsibilities:<ul><li>Stay up to date with industry trends, competitor activity, and market developments to maintain a competitive edge.</li><li>Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Build and maintain strong, long-term relationships with clients to enhance customer loyalty.</li><li>Maintain comprehensive product knowledge to accurately and confidently address customer needs.</li><li>Consistently meet and exceed sales targets and key performance indicators.</li><li>Deliver outstanding customer service to ensure a positive and seamless experience.</li><li>Update and manage customer records and interactions using CRM software.</li><li>Collaborate with internal teams to continuously refine sales strategies and improve overall performance.</li></ul>Requirements:<ul><li>Proven experience as a Sales Executive, Chat Support Agent, or in a similar customer-facing role, preferably within the packaging industry.</li><li>Strong understanding of packaging campaigns, particularly in the US market (Canadian or UK market knowledge is a plus).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>A problem-solving mindset with a focus on customer satisfaction.</li><li>Ability to work both independently and collaboratively in a fast-paced environment.</li><li>Proficiency in CRM systems and Microsoft Office Suite.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Executive – US Based Packaging

Vormand (pvt) ltd

Position: Customer Sales RepresentativeKey Responsibilities:<ul><li>Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.</li><li>Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Build and maintain strong, long-term relationships with clients to enhance customer loyalty.</li><li>Maintain comprehensive product knowledge to accurately and confidently address customer needs.</li><li>Consistently meet and exceed sales targets and key performance indicators.</li><li>Deliver outstanding customer service to ensure a positive and seamless experience.</li><li>Update and manage customer records and interactions using CRM software.</li><li>Collaborate with internal teams to continuously refine sales strategies and improve overall performance.</li></ul>Requirements:<ul><li>Previous experience as a Chat Support Agent or in a customer-facing role, ideally within the packaging industry.</li><li>Solid knowledge of packaging campaigns, especially for US, Canadian, and UK markets.</li><li>Exceptional communication, negotiation, and interpersonal skills.</li><li>Strong problem-solving abilities with a customer-first approach.</li><li>Capable of working independently and as part of a team in a fast-paced setting.</li><li>Proficient in CRM tools and Microsoft Office Suite.</li></ul>Campaign: US BasedShift: Night shiftTimings 8:00 PM - 5:00AMShare your resume at 0327-1558890Job Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Have you worked in Packaging Campaign?</li></ul>Work Location: In person

Sales Executive-US Based-Packaging campaign

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are seeking a proactive, detail-oriented, and customer-focused Assistant Operations and Chat Support Representative to join our team. The ideal candidate will play a critical role in ensuring seamless day-to-day operations and providing real-time chat support to customers. You will be the first point of contact for inquiries and issues, helping customers resolve problems efficiently while ensuring high satisfaction levels.Responsibilities<ul><li>Respond to customer inquiries via live chat, email, and/or other support platforms.</li><li>Identify customer issues quickly and provide accurate, satisfactory solutions.</li><li>Escalate unresolved issues to appropriate internal teams when necessary.</li><li>Maintain a friendly, empathetic, and professional tone in all communications.</li><li>Document interactions and resolutions clearly in the CRM or ticketing system.</li><li>Assist in daily operational tasks including order processing, data entry, tracking reports, and system updates.</li><li>Coordinate with internal teams (e.g., logistics, product, tech) to resolve customer issues and operational bottlenecks.</li><li>Monitor system performance or process flow to detect potential operational issues.</li><li>Support the operations manager in administrative duties and performance tracking.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred.</li><li>Experience: 2-3 years in customer service, operations, or a related support role (preferably chat-based).</li><li>Skills:</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Familiarity with CRM systems, helpdesk software (e.g., Zendesk, Intercom), and office tools (Google Workspace or MS Office).</li><li>Ability to stay calm under pressure and work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In personApplication Deadline: 16/08/2025 Expected Start Date: 20/08/2025

Operations & Chat Support Representaive

Create Max

Job Description:We are looking for a Client Support Representative to manage customer inquiries through Facebook chat. The ideal candidate will have strong communication skills, be tech-savvy, and able to handle multiple chats efficiently.Responsibilities:* Respond to customer messages promptly via Facebook chat* Provide accurate information about products/services* Handle complaints professionally and escalate when necessary* Maintain customer satisfaction through effective communicationRequirements:* Minimum Intermediate education* Good English and Urdu communication skills* Familiar with using Facebook and chat platforms* Must be able to work night shifts* Previous customer service experience is a plusSalary:Competitive (based on experience and interview) Training will be provided Location: Al Hamra Town, LahoreWork Days: Monday to SaturdayShift Timings:Shift 1: 5:00 PM &ndash; 1:00 AMShift 2: 1:00 AM &ndash; 9:00 AM(*Candidates must be available for either shift*)Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Facebook Chat Support Representative (Male)

Taskroid PVT Ltd

Job Type: RemoteShift Timing: Night Shift (10:00 PM &ndash; 7:00 AM) / RotationalSalary: PKR 40,000 - 45,000 / monthKey Responsibilities<ul><li>Provide real-time support and reply to delegate queries via HubSpot, WhatsApp, and other assigned platforms.</li></ul><ul><li>Maintain a polite, professional, and service-oriented tone in all communications.</li></ul><ul><li>Ensure timely and accurate responses to all delegate inquiries within agreed SLAs.</li></ul><ul><li>Conduct outreach activities to engage with potential and existing delegates.</li></ul><ul><li>Collaborate with the team to identify common issues and share solutions.</li></ul><ul><li>Escalate complex queries to the relevant department when required.</li></ul><ul><li>Monitor chat platforms during the entire shift to ensure uninterrupted support.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Communications, Marketing, Business, or a related field (preferred).</li></ul><ul><li>Strong written and verbal communication skills in English.</li></ul><ul><li>Prior experience in chat support, customer service, or communications (preferred).</li></ul><ul><li>Familiarity with CRM systems like HubSpot is an advantage.</li></ul><ul><li>Ability to work independently in a fast-paced, night-shift environment.</li></ul><ul><li>Strong interpersonal and problem-solving skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Communication & Outreach Executive

Cogent Labs

Cogent Labs is hiring a Generative AI Engineer for its Lahore office.Must-Have:<ul><li>1&ndash;2 years of hands-on experience with agentic AI workflows (beyond low-code/no-code platforms like n8n, Make, or Zapier)</li><li>Practical experience with LangChain, LangGraph, or similar Python-based libraries/frameworks</li><li>Experience with tool calling, autonomous decision-making, and AI action execution &mdash; not just passive content generation</li><li>Skilled in prompt engineering (including ReAct agents, structured prompting, and context optimization)</li><li>Experience with Retrieval-Augmented Generation (RAG) and fine-tuning LLMs</li><li>Exposure to multi-modal systems (chat, voice, vision, or hybrid integrations)</li><li>Comfortable working with both structured and unstructured data (e.g., document parsing and structured outputs using Pydantic)</li><li>Familiarity with AI-powered developer tools or AI IDEs to streamline workflows</li><li>Strong analytical skills and a track record of building and scaling AI-driven solutions</li></ul>Good to Have:<ul><li>Experience with MCP (Model Context Protocol) servers, multi-agent pipelines, or agent-to-agent (A2A) coordination</li><li>Experience contributing to MLOps pipelines, especially model deployment and production readiness</li><li>Prior experience in client-facing roles on AI projects</li></ul>Soft Skills:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work independently and collaboratively in fast-paced environments</li></ul>Deal Breakers:<ul><li>No experience with LangChain or agentic AI workflows</li><li>Limited exposure to real-world, production-grade AI deployments</li></ul>Attractive Perks:<ul><li>Daily lunch, performance bonuses, medical coverage, financial assistance, travel allowance, and much more</li></ul>Cultural Fit:<ul><li>Inclusive approach, high energy and integrity, attention to detail</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs220,000.00 per monthWork Location: In person

Generative AI Engineer

Digitech Outsourcing Solution

About the Role Digitech Outsourcing Solution is seeking a dynamic floor manager who can lead call center operations while also playing a key role in project management. This position goes beyond managing day-to-day floor activities&mdash;it involves coordinating client projects, ensuring deliverables are met, and driving operational excellence across multiple teams.Key Responsibilities Operations &amp; Floor Leadership<ul><li>Supervise daily call center operations across inbound, outbound, chat, and email support.</li><li>Lead and mentor team leads, supervisors, and agents, ensuring productivity and discipline on the floor.</li><li>Monitor KPIs (AHT, CSAT, FRT, resolution rate, and attendance) and implement performance improvement plans.</li><li>Conduct regular floor walks, coaching sessions, and motivational huddles.</li><li>Act as the escalation point for client or operational issues, ensuring quick resolutions.</li></ul>Project &amp; Client Management<ul><li>Oversee execution of client projects from initiation to completion, ensuring SLAs and deliverables are consistently met.</li><li>Work with cross-functional teams (QA, Training, Workforce, IT) to align project goals with operational execution.</li><li>Manage project timelines, resource allocation, and reporting to ensure smooth delivery.</li><li>Prepare performance reports and project updates for senior management and clients.</li><li>Identify risks in ongoing projects and propose actionable solutions.</li></ul>Process Excellence &amp; Continuous Improvement<ul><li>Implement process enhancements to improve efficiency, reduce costs, and increase client satisfaction.</li><li>Ensure adherence to SOPs, compliance standards, and quality benchmarks.</li><li>Drive initiatives for automation, workflow optimization, and agent productivity.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in business, management, or project management (PMP certification is a plus).</li><li>4&ndash;6 years of BPO/call center experience, with at least 2+ years in a supervisory or managerial capacity.</li><li>Proven track record of leading large teams and managing client projects simultaneously.</li><li>Strong understanding of call center KPIs, workforce planning, and project lifecycles.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Proficiency in MS Office, CRM systems, and project management tools (e.g., Trello, Asana, and MS Project).</li><li>Flexibility to manage rotational shifts (day/night).</li></ul>What We Offer<ul><li>Competitive market-aligned salary.</li><li>Health insurance and paid leave benefits.</li><li>Exposure to multi-client, multi-project environments.</li><li>Growth opportunities with career paths in senior management and project leadership.</li><li>A collaborative, fast-paced work environment where your leadership drives impact.</li></ul>This role is ideal for leaders who can balance floor management and project delivery, ensuring both operational discipline and client success.Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthWork Location: In person

Floor Manager (International Call Center)

Explore 882+ Chat support agent in Lahore this September. Find roles across top companies and apply now to boost your career.