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customer service representative Jobs in Lahore Pakistan

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customer support representative Jobs in Lahore Pakistan

customer support representative

call center agent Jobs in Lahore Pakistan

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chat support assistant

TechnStack

Title: Chat Support Assistant / Marketing CoordinatorTimings: 6PM to 3AM (Night Shift)Location: Johar Town LahoreSalary Package: 50,000/- PKRAfter 3 months Probation: 70,000/- PKRNote: An Onsite test will be conducted to assess English communication skillsResponsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Qualifications:-<ul><li>Bachelor&rsquo;s or Masters degree in Marketing, Communications, or related field</li><li>Must Have strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and social media platforms</li><li>Ability to work in a fast-paced environment and adapt to changing priorities</li><li>Creative thinking and problem-solving skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be able to work onsite during the night shift (6 PM &ndash; 3 AM) at Johar Town Lahore?</li><li>Can you join immediately?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Chat Support Assistant

Excellence Delivered

Read the JD carefully (Its not Digital Marketing role)We are looking for a reliable and detail-oriented Chat Support Assistant / TEXT Marketing Coordinator to support the execution of digital outreach campaigns and lead engagement initiatives. The ideal candidate will be responsible for managing outgoing communications, responding to inbound messages, organizing lead information, and ensuring campaign processes run smoothly.Job Details:<ul><li>Office Timing: 6 PM to 3 AM (Pakistan Time)</li><li>Starting Salary: 50,000/- PKR</li></ul>After 3 months Probation: 70,000/- PKR <ul><li>Job Type: Full Time (On-Site)</li></ul>Responsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Requirements:<ul><li>Excellent written communication and interpersonal skills</li><li>Strong attention to detail and ability to follow structured workflows</li><li>Comfortable with digital tools, spreadsheets, and CRM basics</li><li>Experience required is 0 to 6 months</li><li>Fresh graduates are encouraged to apply</li></ul>Perks:<ul><li>Complimentary evening meal</li><li>Monthly performance bonus</li></ul>Note:<ul><li>An on-site test will be conducted to assess English communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable working onsite at Johar Town during the night shift (6 PM &ndash; 3 AM)?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Please read the JD below carefully (Its not digital marketing role)Title: Marketing Intern /Chat Support AssistantTimings: 6PM to 3AM (Night Shift)Location: Johar Town LahoreSalary Package: 50,000/- PKR After 3 months Probation: 70,000/- PKR Note: An Onsite test will be conducted to assess English communication skillsResponsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing.</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Qualifications:-<ul><li>Bachelor&rsquo;s or Masters degree in Marketing, Communications, or related field</li><li>Must Have strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and social media platforms</li><li>Ability to work in a fast-paced environment and adapt to changing priorities</li><li>Creative thinking and problem-solving skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be able to work onsite during the night shift (6 PM &ndash; 3 AM) at Johar Town Lahore?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Text Marketing Intern

Nessovo solutions

Job Description: We are looking for a highly organized, proactive Virtual Assistant to provide comprehensive administrative support to our UK office operations while being based at our Pakistan Lahore office. Candidate will possess excellent communication skills and proven experience in handling documentation, correspondence, and coordination across multiple communication channels.Key Responsibilities:<ul><li>Provide day-to-day administrative support to the UK office, ensuring smooth and timely execution of tasks.</li><li>Manage professional communication with UK-based stakeholders via calls, emails, and chat platforms.</li><li>Draft, review, format, and maintain business documents, reports, letters, and internal records.</li><li>Handle documentation management, including filing, record-keeping, and data organization (digital and physical where applicable).</li><li>Coordinate meetings, appointments, and schedules, considering UK business hours and time zones.</li><li>Maintain accurate records, trackers, and administrative logs.</li><li>Assist in preparing presentations, reports, and official correspondence as required by management.</li><li>Liaise with internal departments to ensure alignment with UK office requirements.</li><li>Ensure confidentiality, accuracy, and compliance in all administrative and documentation processes.</li><li>Support management with ad-hoc administrative tasks and operational coordination.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred).</li><li>Proven experience in an virtual assistant or administrative or executive support role, preferably supporting international clients or offices.</li><li>Excellent English communication skills, both written and verbal.</li><li>Strong ability to handle professional communication over calls, emails, and chat tools.</li><li>Demonstrated experience in documentation handling, drafting, and record management.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and email/calendar management tools.</li><li>Ability to work independently while coordinating closely with remote UK teams.</li><li>High level of professionalism, attention to detail, and confidentiality.</li></ul>Location: Johar Town, Lahore (Onsite) Full-time Work Hours: 3:00 PM to 12:00 AMJob Type: Full-timePay: Rs89,000.00 - Rs90,000.00 per monthWork Location: In person

Virtual Assistant (Onsite role)

Marham - Find a Doctor

Job description:Marham is seeking a Chat Support Executive to join our dynamic team. If you are passionate about providing excellent customer support and possess great communication skills, we encourage you to apply!Responsibilities:<ul><li>Respond promptly to customer inquiries via chat in a professional manner.</li><li>Address customer concerns, provide accurate information, and ensure a positive customer experience.</li><li>Collaborate with team members to resolve issues effectively.</li><li>Maintain a high level of product knowledge to assist customers efficiently.</li><li>Handle multiple chats simultaneously while maintaining quality and professionalism.</li></ul>RequirementsRequirements<ul><li>Education: Bachelor&rsquo;s degree (Graduate).</li><li>Experience: Minimum of 6 months in a similar role (chat support/customer service).</li><li>Excellent written communication skills in English.</li><li>Proficient in using computer systems and chat software.</li><li>Ability to work under pressure and meet response time targets.</li><li>Strong problem-solving and multitasking skills.</li></ul>Shift Timings: Evening shift (specific hours to be discussed during the interview).BenefitsBenefits<ul><li>Competitive salary and benefits.</li><li>Opportunity for growth and development.</li><li>A supportive and collaborative work environment</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Support Representative -Domestic Campaign

IT Devices Online

Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking a proactive and tech-savvy Chat Support Representative to join our IT hardware company. In this role, you will be the first point of contact for customers via live chat, assisting them with technical issues, product inquiries, and general support related to our hardware products (e.g., servers, networking devices, workstations, peripherals). Your primary focus will be on delivering fast, accurate, and friendly support while maintaining a high level of customer satisfaction.Key Responsibilities:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Troubleshoot basic to intermediate technical issues related to software, systems, and services.</li><li>Guide users through problem-solving steps and provide appropriate solutions or workarounds.</li><li>Escalate complex or unresolved issues to relevant teams following standard procedures.</li><li>Maintain comprehensive and accurate records of customer interactions in the CRM system.</li><li>Collaborate with internal teams (Technical Support, Sales, Logistics) to resolve complex issues.</li><li>Stay updated on product knowledge, company updates, and industry trends.</li></ul>&middot; Follow standard operating procedures and escalate unresolved issues to Tier 2 or engineering teams when necessary.&middot; Meet defined KPIs such as chat response time, resolution time, customer satisfaction (CSAT), and quality assurance (QA) scores.Requirements:<ul><li>3&ndash;4 years of experience in a chat support or customer service role, preferably in the IT or tech industry.</li><li>Excellent written and verbal communication skills in English &ndash; grammar, tone, and clarity are critical.</li><li>Proven ability to handle multiple chats simultaneously while maintaining attention to detail.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Basic understanding of IT concepts, software troubleshooting, etc.</li><li>Ability to work independently and in a team-oriented environment.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in IT, Computer Science, Communications, or a related field.</li><li>Experience supporting IT Hardware, SaaS platforms or cloud-based applications.</li><li>Multilingual capabilities are a plus.</li><li>Experience in US Market is must.</li></ul>What We Offer<ul><li>Salary range upto 100K</li><li>Health Insurance</li><li>Casual, Sick and Annual Leaves</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>How do you rate (0/10) your English communication? </li><li>Only apply if agree with the job timings. 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM</li><li>Do you agree with a Full-time On-site night shift job in Gulberg 3, Lahore</li></ul>Experience:<ul><li>Chat Support in US Market: 3 years (Required)</li></ul>Language:<ul><li>Excellent English Communications (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Female Chat Support Representative

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Email & Chat Support

Explore 950+ Chat support assistant in Lahore Pakistan this March. Find roles across top companies and apply now to boost your career.

950 chat support assistant jobs In Lahore Pakistan

Chat Support Assistant

Chat Support Assistant

Text Marketing Intern

Virtual Assistant (Onsite role)

Customer Support Representative -Domestic Campaign

Female Chat Support Representative

Email & Chat Support