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city operations head

Confidential

<div>
 
 
 About the Role
 
 
 
 We are seeking a strategic and driven Operations City Head to oversee the strategy and successful execution of our customer onboarding process in Turkey. While the Operations City Head will not personally handle onboarding, they will lead and manage a skilled team to achieve customer acquisition goals.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Plan for city growth and market penetration.
 </li>
 <li>
 Responsible complete city P&amp;L and budget allocation
 </li>
 <li>
 Plan and execute BTL activities across the city.
 </li>
 <li>
 Organize and monitor effort to acquire new customer and driver partners in respective zones
 </li>
 <li>
 Responsible for Strategizing and handling day-to-day operations in the city.
 </li>
 <li>
 Responsible for integration of ground operations with technology, core operations.
 </li>
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 To ensure long-term and profitable relationships with business partners and supply retention
 </li>
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 Gather product and market intelligence for improvement of the product
 </li>
 <li>
 Devise Implementation strategy for new products/process launched.
 </li>
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 Planning, hiring, training and effective utilization of resources in different functions.
 </li>
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 Implement new processes and refine existing processes in operations that fit within the organizational goals.
 </li>
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 Contributing to long-term goals around business and people development, including succession planning &amp; clients&rsquo; retention.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Proven working experience in operations and sales track record.
 </li>
 <li>
 Proficiency in English and Turkish
 </li>
 <li>
 Market knowledge (FMCG, Logistics, E-Commerce)
 </li>
 <li>
 Good Analytical and problem-solving skills.
 </li>
 <li>
 Communication and negotiation skills
 </li>
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 Time management and planning skills
 </li>
 <li>
 People management
 </li>
 </ul>
 
 
</div>

City Operations Head

Christian Dior Couture

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
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 Validate stock adjustments.
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 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
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 Manage &ldquo;End of Life&rdquo; product cycle.
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 Oversee the Turkey &ldquo;After Sales&rdquo; program.
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 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
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 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
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 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
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 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
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 Prepare Monthly Internal Control reports.
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 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
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 Ensure maintenance and overall upkeep of the store and local Head Offices.
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 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
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 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
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 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
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 Oversee all processing of shipments, transfers, and consignments.
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 Follow-up of deliveries with freight forwarder and customs broker.
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 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
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 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
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 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
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 Be responsible for Turkey expense control (monthly P&amp;L analysis).
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 Follow-up anti-money laundering compliance.
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 Verify cash vs sales reconciliations.
 </li>
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 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
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 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
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 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

LC Waikiki

<div>
 
 
 ABOUT US
 
 
 
 
 
 
 Today LC Waikiki trades with more than 1300 stores in 63 countries, with the company&rsquo;s philosophy that
 
 &ldquo;Everyone Deserves to Dress Well&rdquo;
 
 enabling people to enjoy accessible fashion through quality products at affordable prices.
 
 
 
 
 
 
 The Role:
 
 International Retail Operations Executive (Europe)
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Responsible of new store openings, carrying out operational processes.
 </li>
 <li>
 Supports the store managers as a mentor when necessary.
 </li>
 <li>
 Substitutes for Country and/or Area Managers when necessary.
 </li>
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 Does the market research and analysis of competition, creates an action plan and shares with the Head of International Retail Operations.
 </li>
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 Identifies the necessary measures to increase the sales in the stores and gives feedbacks to Area/Country Managers (Cash register, product, unit placement etc.)
 </li>
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 Follows the stores' stocks, shipments acceptances and return processes in accordance with the direction of the Head of International Retail Operations. Shares the wrong applications and action plans with the Head of International Retail Operations.
 </li>
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 Identifies the risks for the financial affairs related issues that are under his/her responsibility such as checking the salary-bonuses, store cash deficit, advance payments etc.
 </li>
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 Plans weekly business trips to the countries, reports to the Retail Operation Director regarding action plans, travel reports etc.
 </li>
 <li>
 Logistics durations and shipments
 </li>
 <li>
 Checking country occupancy rates
 </li>
 <li>
 Controlling product mix distributions
 </li>
 <li>
 Tracking OKRs and project/process management
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 University Degree
 </li>
 <li>
 Excellent level in
 
 English
 
 (both written &amp; verbal)
 </li>
 <li>
 Minimum 3 years of experience in retail
 </li>
 <li>
 Analytic thinking skill
 </li>
 <li>
 Reporting &amp; analysis skills
 </li>
 <li>
 Ability to travel internationally
 </li>
 </ul>
 
 
 
 
 
 
 At LC Waikiki, we take the time to review each and every application due to LC Waikiki prerequisites. If your application found appropriate we will contact you via phone or email.
 
 
 
 
 
</div>

International Retail Operations Executive (Europe)

Workforce Management&Planning Senior Specialist (TR&GR)

Global Mission Support Services LLC

Restaurant &amp; Hospitality Operations Manager International Contract Opportunity &ndash; Hospitality Management Country Location: Nauru (one-year relocation) Start Date: ImmediateWe are seeking a Hospitality Operations Manager to oversee the daily management of a large restaurant and catering facility within our international project in Nauru. This is a unique opportunity for an experienced professional to take on a challenging overseas role with a dynamic team.Key Responsibilities<ul><li>Manage day-to-day operations of a full-service restaurant and catering unit.</li><li>Oversee HR, scheduling, fleet management, transportation, and logistics for hospitality operations.</li><li>Handle procurement for kitchen and service teams.</li><li>Work closely with the Head Chef, Restaurant Manager, Bakery &amp; Pastry Chefs, and service staff to ensure smooth service delivery.</li></ul>Candidate Profile<ul><li>Fluency in English (minimum Level 5).</li><li>Proven experience in hospitality or restaurant operations management.</li><li>Strong background in logistics, procurement, fleet management, and personnel management.</li><li>Excellent organizational and leadership skills.</li><li>Ability to adapt to a multicultural, high-paced environment.</li></ul>How to Apply: Please submit your CV and application to talent@gmss.ltd with the subject line: Hospitality Operations Manager &ndash; Nauru.Job Type: Full-timeApplication Question(s):<ul><li>Are you willing to be relocated to Country Nauru?</li></ul>

Restaurant & Hospitality Operations Manager - NAURU DEPLOYMENT

Yandex

<div>
 
 We seek a strategic and hands-on Head of Support to lead and scale our driver and user support operations in Turkey. You will be crucial in ensuring exceptional customer satisfaction and operational excellence, acting as the voice of our customers within the company.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop a high-performing support team.
 </li>
 <li>
 Develop and execute the support strategy for the Turkish market.
 </li>
 <li>
 Oversee daily operations and ensure efficient resolution of inquiries across all channels (chat, email, phone).
 </li>
 <li>
 Monitor KPIs and implement improvements.
 </li>
 <li>
 Ensure all support processes and materials are fully localized for Turkey.
 </li>
 <li>
 Analyze support data to identify trends and report on performance.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Professional Turkish and English.
 </li>
 <li>
 2+ years of experience managing a support team.
 </li>
 <li>
 Strong knowledge of support metrics and CRM tools
 </li>
 <li>
 Excellent leadership, communication, and analytical skills.
 </li>
 </ul>
 
 
 
 
 
 Join us in our journey to "go tech" and "go beyond." If you are passionate about managing support teams and operations in the tech industry, we want to hear from you!
 
 
 
 
 
 
 *The terms of cooperation with companies of Yandex or its partners may vary from those indicated on the website; please check with the recruiter for details.
 
</div>

Head of Support

Freedom Finance MENAT

<div>
 
 We are seeking a highly experienced and strategic
 
 Head of Legal
 
 to lead our company&rsquo;s legal department in T&uuml;rkiye. The successful candidate will oversee all legal corporate affairs, ensuring compliance with laws and regulations while providing expert legal advice to senior leadership. This role involves managing legal risks, drafting and negotiating key agreements, and supporting business initiatives through sound legal counsel. The Head of Legal will also build strong collaborative relationships across departments and ensure adherence to regulatory requirements such as those set by the Capital Markets Board (CMB).
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead all legal corporate affairs within the organization, setting strategic direction for legal activities and ensuring effective execution.
 </li>
 <li>
 Oversee and implement key legal processes, including legal drafting, negotiations, and commercial settlement agreements.
 </li>
 <li>
 Manage legal risk across the business, providing expert legal advice and proactive solutions to senior leadership on all matters of law.
 </li>
 <li>
 Identify complex legal issues internally and work towards resolution without routinely engaging external legal services.
 </li>
 <li>
 Ensure reliable and timely execution of the company&rsquo;s daily legal operations, safeguarding organizational interests.
 </li>
 <li>
 Build and sustain collaborative relationships with heads of other departments to align legal strategies and facilitate cross-functional teamwork.
 </li>
 <li>
 Ensure full compliance with regulations set by the Capital Markets Board (CMB) and other relevant regulatory bodies.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Outstanding skills in legal negotiation, consistently achieving positive outcomes in complex scenarios.
 </li>
 <li>
 Strongly result-oriented and service-driven, with proven problem-solving abilities and the flexibility to adapt in a fast-paced, dynamic environment.
 </li>
 <li>
 Demonstrated ability to influence cross-functional teams and senior leadership, driving alignment towards unified business objectives.
 </li>
 <li>
 Exceptional communication and interpersonal skills, capable of building credibility with internal stakeholders and external parties.
 </li>
 <li>
 Bachelor&rsquo;s degree in Law (LLB) required; advanced degree or legal certifications a plus.
 </li>
 <li>
 Minimum 10 years&rsquo; experience in corporate legal practice, including significant experience in leading legal teams.
 </li>
 <li>
 In-depth knowledge of corporate law, capital markets regulations, and risk management.
 </li>
 </ul>
 
 
</div>

Head of Legal

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