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account clerk 2

claims account representative 1

State of Ohio

<p></p><div><div><p>The Ohio Attorney General's Office is currently seeking candidates for two Claims Account Representative 1 positions in the Collections Enforcement Section. The successful candidates will provide customer service to Ohio constituents to collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered in any of our office around the State of Ohio: Columbus, Cleveland, Cincinnati, Toledo, or Boardman.</p><p></p><p><br>
The duties for this position include, but are not limited to, the following:</p><p></p><ul><li><br>
Collects delinquent taxes and/or monies owed to state agencies;</li></ul><p></p><ul><li><br>
Handles sensitive telephone and in-person contacts with general public, clients, accountants, and attorneys to collect delinquent debts (e.g., accesses, reviews, and updates account information on video display terminal);</li></ul><p></p><ul><li><br>
Performs skip tracing, investigates, traces, and verifies debtor location (e.g., uses various methods to locate and verify information);</li></ul><p></p><ul><li><br>
Maintains accounts on debt owed to State (e.g., reviews inventory daily to determine status of payments and maintains daily log sheet for supervisor);</li></ul><p></p><ul><li><br>
Issues praecipes and cites permits;</li></ul><p></p><ul><li><br>
May assign and/or reassign cases and/or assessments to special counsel when necessary;</li></ul><p></p><ul><li><br>
Negotiates repayment with debtor, legal, and/or other government representatives;</li></ul><p></p><ul><li><br>
Closes accounts which have made restitution; and</li></ul><p></p><ul><li><br>
Performs general clerical tasks (e.g., reviews correspondence and checks, sends correspondence, provides general information, filing, answers telephones, and photocopies).</li></ul><b>
Why Work for the State of Ohio</b><p>
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:</p>
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul><b>
Qualifications</b><p>
High school diploma and 12 months experience in collections or 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience or 4 months training in use of personal computer, calculator and telephone equipment.</p><div><br>
<ul><li>Or completion of associates core program in business administration, communications, English or related fields</li></ul></div><div><br>
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above.</li></ul></div><br>
<p></p>
<p><b>
Job Skills: </b>customer service, listening, responsiveness, confidentiality, customer focus, and verbal communication</p><b>
Supplemental Information</b><p>
The Attorney General&rsquo;s Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others.</p><p>
Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration.</p><p>
The Attorney General's Office may fill additional, similar positions as a result of this posting.</p><p>
The Ohio Attorney General&rsquo;s Office is an Equal Opportunity Employer.</p><p>
AGO#: 26-04-065</p><p><b>
Background Check Info:</b></p><p>
Selected candidate(s) will be subject to the following background checks:<br>
Criminal history<br>
Driving record<br>
Taxes<br>
Drug Test</p><p>
In addition, an Internet search may be conducted of publicly available and job-related information through social media<br>
(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).</p><b>
ADA Statement</b><p>
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.</p></div></div>

Claims Account Representative 1

Wayne Mutual Insurance Company

<p><b>Position Summary</b></p><p>The Director of Casualty Auto and Litigation Claims is responsible for leading all Auto and General Liability claims within the Claims Department, including litigation. The Director of Casualty Auto and Litigation Claims will oversee and manage the Casualty Supervisor, who is responsible for the team for auto physical damage claims, as well as a team of Claims Bodily Injury and Liability Adjusters of the Casualty Injury &amp; Complex Claims Unit (ICCU).</p><p><b>Primary Responsibilities</b></p><ul><li>Exceed customer service expectations on claims handling with our policyholders and our agents.</li><li>Develop great working relationships with Wayne&rsquo;s Independent Agents on claims issues.</li><li>Oversee the Casualty Supervisor on the management of the Casualty Auto Team, which handles auto physical damage on Auto claims as well as liability investigations and 1st party Medical Payment claims.</li><li>Lead the Casualty Injury &amp; Complex Claims Unit (ICCU) in the handling of liability claims on Auto and General Liability type claims.</li><li>Continually update and improve claim processes within the teams.</li><li>Continually update and improve the strategy to control litigated and non-litigation expenses.</li><li>Manage and maintain an external defense counsel panel as well as develop strong relations with defense counsel.</li><li>Convey complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, including management while maintaining a professional demeanor in all situations.</li><li>Continually develop and improve training for claim handlers to improve claims knowledge and skill as well as claim confidence.</li><li>Optimize subrogation and salvage recoveries on claim files.</li><li>Collaborate with attorneys and adjusters on valuing difficult claims.</li><li>Collaborate with other departments on claim issues.</li><li>Stay current on insurance topics, technologies, and trends.</li><li>Provide timely management reports.</li><li>Other duties as assigned.</li></ul><p><b>Minimum Qualifications</b></p><ul><li>Highly customer service focused</li><li>Four-year undergraduate degree or equivalent insurance-related experience</li><li>Seven or more years of prior management experience</li><li>Ten or more years of auto and/or liability claims handling experience</li><li>Five or more years of litigation handling</li><li>Construction defect claims litigation knowledge a plus</li><li>Extensive attorney-represented and non-attorney represented injury claims handling experience</li><li>Excellent interpersonal and leadership skills</li><li>Strong problem solving and decision-making skills</li><li>Strong PC skills including Microsoft Office</li><li>High level of organizational, reasoning and listening skills</li><li>Ability to manage time effectively and work independently with little supervision</li><li>Multi-task and detail oriented</li><li>Ability to work individually and in a team environment</li><li>Ability to create positive and collaborative working relationships</li><li>Excellent written and verbal communication skills</li><li>Willing and able to travel, work after normal business hours and adjust schedule as may be required by circumstances</li><li>Reliable</li></ul><p><b>Working conditions</b></p><p>This position may be performed at the company headquarters in a traditional office environment full-time, at employee&rsquo;s remote office full-time, or a hybrid schedule of part-time at the company headquarters and part-time at employee&rsquo;s remote office. This position routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.</p><p><b>Physical requirements</b></p><p>The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. This position will frequently be required to sit, stand, walk, stoop, kneel, crouch, use hand to finger, handle or feel, and reach with hands and arms. This position also requires the ability to lift up to 25 lbs. occasionally. Specific vision abilities required by this position include close vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.</p><p><b>Direct reports</b></p><p>Casualty Supervisor, Claims Bodily Injury and Liability Adjuster</p><p><b>Note</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship. Duties, responsibilities, and activities may change at any time with or without notice.</p><p><b>Equal Employment Opportunity Statement</b></p><p>Wayne Mutual Insurance Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li><li>Work from home</li></ul><p>Application Question(s):</p><ul><li>What are your salary requirements?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>property and casualty insurance : 5 years (Preferred)</li><li>Leadership: 5 years (Preferred)</li><li>auto claims handling: 6 years (Preferred)</li><li>litigation handling: 4 years (Preferred)</li></ul><p>Location:</p><ul><li>Ohio (Required)</li></ul><p>Work Location: Remote</p>

Director of Casualty Auto and Litigation

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary:</b></p><p>
We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.</p><p>
As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Actively listen and be an advocate for</b> customers, understand their needs and provide guidance and support
</li><li><b>Resolve</b> customer inquiries and issues efficiently while documenting all interactions.</li><li><b>
Educate</b> customers about available resources and assist them in navigating their options.</li><li><b>
Anticipate</b> customer needs and <b>provide proactive solutions</b> to enhance satisfaction.</li><li><b>
Collaborate </b>with team members and other departments to address service issues and improve outcomes.</li><li><b>
Document</b> all customer correspondence and maintain confidential records of patient information.</li><li><b>
Follow policies, procedures, and the CVS/Aetna Code of Conduct.</b></li></ul><p></p><p>
Your performance will be measured by:</p><ul><li><b>
Customer satisfaction</b> with the service you provide.</li><li><b>
Demonstrating CVS/Aetna&rsquo;s &ldquo;Heart at Work&rdquo; behaviors</b> including Putting People First, Joining Forces, and Inspiring Trust.</li><li><b>
Your ability to resolve customer issues the first time they call.</b></li><li><b>
Quality and accuracy</b> of interactions with customers.</li><li><b>
Reporting to work and adhering to your assigned schedule.</b></li></ul><p><br>
</p><p>Our Leadership and Welcome Teams will help you succeed by providing:</p><ul><li>
New colleague orientation to learn about our company and your role.</li><li>
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.</li><li>
A supportive and inclusive culture that will allow for continuous learning and growth.</li><li>
Ongoing coaching and mentoring support.</li><li>
Equipment and resources needed to complete assigned work.</li></ul><p></p><p><b>
Key Competencies and Behavioral Requirements:</b></p><ul><li><b>
Demonstrated empathy</b> and effective communication skills.</li><li><b>
Respectful and kind</b> demeanor in all communications while being an advocate for our customers</li><li><b>
Strong problem-solving and decision-making abilities.</b></li><li><b>
Ability to manage multiple resources and tasks in a fast-paced environment.</b></li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
6+ months of customer service experience</li><li>
Basic computer skills</li><li>
All Time Zones considered</li></ul><p></p><p>
<b>Preferred Qualifications:</b></p><ul><li>
1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role</li><li>
1+ years of claims, provider, dental, medical or other related healthcare experience</li><li>
Microsoft office experience preferred</li></ul><p><b>
Education:</b></p><p>
High School Diploma, GED, or equivalent experience.</p><p><b>
You must have:</b></p><ul><li>
High-speed internet access with adherence to workplace model and potential telework agreements.</li><li>
Willingness to work specific hours, with flexibility
</li></ul><p></p><p>This position pays $18.50/hour.</p><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$17.00 - $28.46<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 05/04/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Health Concierge Representative

Independence Pet Holdings

<div><p>Established in 2021, <b>Independence Pet Holdings</b> is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.</p><p></p><p><br>
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.</p><p></p><h1 class="jobSectionHeader"><b>
Software Engineering Manager</b></h1><h2 class="jobSectionHeader"><b>
Role Summary</b></h2><p>
The Software Engineering Manager is a <b>hands‑on technical leader</b> responsible for driving the design, development, and delivery of core software platforms for an Embrace Pet Insurance. This role leads software engineers while remaining actively engaged in <b>architecture, code reviews, cloud design, and DevOps practices</b> across <b>policy administration systems, claims processing platforms, web applications, and mobile applications</b>.</p><p>
This position requires expertise in <b>Microsoft Azure and .NET/C#</b>, combined with strong people leadership. The Software Engineering Manager sets technical direction, enforces engineering standards, and directly contributes to solving complex technical challenges while ensuring predictable, high‑quality delivery.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Hands‑On Technical Leadership</b></h3><ul><li><p>
Actively participate in <b>solution design, architectural decisions, and technical problem solving</b></p></li><li><p>
Perform and guide <b>code reviews</b> across backend, frontend, and integration layers</p></li><li><p>
Partner with senior engineers on complex features, performance issues, and production support</p></li><li><p>
Remain current and hands‑on with the <b>Azure platform, .NET/C# stack, Microsoft Dynamics and development tooling</b></p></li></ul><h3 class="jobSectionHeader"><b>
Team Leadership &amp; Execution</b></h3><ul><li><p>
Lead and mentor multiple software developers and senior engineers, setting clear technical and delivery expectations</p></li><li><p>
Balance hands‑on contribution with people leadership, including 1:1s, performance management, and coaching</p></li><li><p>
Serve as an escalation point for technical blockers, delivery risks, and production issues</p></li></ul><h3 class="jobSectionHeader"><b>
Application &amp; Platform Ownership</b></h3><ul><li><p>
Oversee development and ongoing enhancement of:</p><ul><li><p><b>
Policy Administration System</b></p></li><li><p><b>
Claims Processing System</b></p></li><li><p><b>
Customer‑facing web applications</b></p></li><li><p><b>
Mobile applications</b></p></li></ul></li><li><p>
Ensure platforms are secure, scalable, resilient, and aligned with insurance business needs</p></li><li><p>
Drive modernization efforts while managing technical debt and platform stability</p></li><li><p>
Responsible for delivering prioritized projects that align with company goals</p></li></ul><h3 class="jobSectionHeader"><b>
DevOps, CI/CD &amp; Engineering Standards</b></h3><ul><li><p>
Actively oversee and improve <b>CI/CD pipelines</b> using <b>Azure DevOps and Azure Pipelines</b></p></li><li><p>
Champion automation, testing strategies, deployment consistency, and environment management</p></li><li><p>
Define, document, and enforce <b>engineering standards</b> for:</p><ul><li><p>
Coding practices</p></li><li><p>
Testing and quality</p></li><li><p>
Cloud and security patterns</p></li><li><p>
DevOps workflows</p></li></ul></li></ul><h3 class="jobSectionHeader"><b>
Agile Delivery &amp; Stakeholder Collaboration</b></h3><ul><li><p>
Work closely with Product, Policy, Claims, and Operations teams to translate business needs into technical solutions</p></li><li><p>
Participate in sprint planning, backlog refinement, and delivery execution using <b>Jira</b></p></li><li><p>
Communicate technical tradeoffs, risks, and timelines clearly to business and technology leadership</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent experience</p></li><li><p><b>
Deep, hands‑on experience with Microsoft Azure cloud development</b></p></li><li><p><b>
Extensive hands‑on experience with .NET / C# development</b></p></li><li><p><b>
5+ years of experience leading software development teams</b>, while remaining technically active</p></li><li><p>
Strong experience with <b>Azure DevOps</b>, including CI/CD pipeline design and management</p></li><li><p>
Proven experience working in <b>Agile environments</b> using <b>Jira or ADO</b></p></li><li><p>
Solid expertise with <b>SQL Server</b>, data modeling, and performance tuning</p></li><li><p>
Strong communication skills with the ability to explain complex technical concepts clearly</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Experience</b></h2><ul><li><p>
Direct experience supporting <b>insurance platforms</b>, particularly policy administration or claims systems</p></li><li><p>
Experience integrating or working with <b>Microsoft Dynamics CRM / Dynamics 365</b></p></li><li><p>
Experience guiding <b>front‑end development</b> for web and mobile applications</p></li><li><p>
Background in cloud modernization or refactoring legacy systems</p></li><li><p>
Familiarity with security, compliance, and governance in regulated environments</p></li><li><p>
Experience leading by example in organizations transitioning toward stronger engineering standards</p></li></ul><p></p><p>
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:</p><ul><li><p>
Comprehensive full medical, dental and vision Insurance</p></li><li><p>
Basic Life Insurance at no cost to the employee</p></li><li><p>
Company paid short-term and long-term disability</p></li><li><p>
12 weeks of 100% paid Parental Leave</p></li><li><p>
Health Savings Account (HSA)</p></li><li><p>
Flexible Spending Accounts (FSA)</p></li><li><p>
Retirement savings plan</p></li><li><p>
Personal Paid Time Off</p></li><li><p>
Paid holidays and company-wide Wellness Day off</p></li><li><p>
Paid time off to volunteer at nonprofit organizations</p></li><li><p>
Pet friendly office environment</p></li><li><p>
Commuter Benefits</p></li><li><p>
Group Pet Insurance</p></li><li><p>
On the job training and skills development</p></li><li><p>
Employee Assistance Program (EAP)</p></li></ul><p></p><p>
Interview Technology Notice:</p><p>
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
</p><p>By continuing with the interview, you consent to this use.</p><p></p><p>
Text Messaging Notice:</p><p>
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
</p><p>You may opt out of text communications at any time by replying &ldquo;STOP.&rdquo;</p></div>

Software Engineering Manager

Nationwide Mutual Insurance Company

<div>If you&rsquo;re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide&rsquo;s Property and Casualty team could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<p></p><p><b>
Territory: </b>This role covers the Dayton, OH and surrounding areas.</p><p></p><p><b>
Ideal Candidate Locations: </b>The ideal candidate will live in Dayton or Springfield, OH.</p><p></p><p>
This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional territories in a desk adjuster capacity. Occasional overnight travel may be required in this role.</p><p></p><p><i>
Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory.</i></p><p></p><p><b>
Qualifications:</b></p><ul><li>
3-5 years of insurance field/property claims handling or adjusting experience</li><li>
Solid experience/proficiency with Xactimate</li><li>
Solid experience writing own estimates and handling claims start to finish</li><li>
Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc</li><li>
Strong customer service competency</li><li>
Strong written &amp; verbal communication skills</li></ul><p></p><p><b>
PLEASE NOTE</b> that CAT duty is a requirement of this role</p><p></p><p><b>
Benefits Include:</b> Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more!</p><p></p><p>
#LI-JJ1</p><p>
#LI-Remote</p><p></p><p><b>
Job Description Summary</b></p>
No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!
<br>
<br>
As a Field Claims Specialist, you'll investigate and resolve moderate to severe property damage claims by phone and face-to-face.<p></p><p><b>
Job Description</b></p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Handles all assigned claims promptly and effectively, with little to no direction and oversight. Makes decisions within delegated authority as outlined in company policies and procedures.</p></li><li><p>
Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.</p></li><li><p>
Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.</p></li><li><p>
Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.</p></li><li><p>
Maintains current knowledge of local industry repair procedures and local market pricing.</p></li><li><p>
Submits severe incident reports, reinsurance reports and other information to claims management as needed.</p></li><li><p>
Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.</p></li><li><p>
Initiates and conducts follow-ups through proficient use of claims and other related business systems.</p></li><li><p>
Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.</p></li></ul><p>
May perform other responsibilities as assigned.</p><p></p><p><b>
Reporting Relationships:</b> Reports to Claims Manager. Individual contributor role.</p><p></p><p><b>
Typical Skills and Experiences:</b></p><p></p><p><b>
Education:</b> Undergraduate degree or equivalent experience.</p><p></p><p><b>
License/Certification/Designation:</b> State licensing where required. Successful completion of required applicable claims certification or training classes. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment.</p><p></p><p><b>
Experience: </b>Three to five years of related property claims experience. Experience in a customer service environment, including flexible work schedules and extended work hours preferred.</p><p></p><p><b>
Knowledge, Abilities and Skills: </b>General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting<b> </b>physical inspections on rooftops, including first and second story roofs with pitches up to 8/12.</p><p></p><p>
Other criteria, including leadership skills, competencies and experiences may take precedence.</p><p></p><p>
Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner.</p><p></p><p><b>
Values:</b> Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.</p><p></p><p><b>
Job Conditions:</b></p><p></p><p><b>
Overtime Eligibility:</b> Not Eligible (Exempt)</p><p></p><p><b>
Working Conditions: </b>Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to make physical inspections of property loss sites; including climb ladders, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work outside in all types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver&rsquo;s license with satisfactory driving record in accordance with Nationwide standards.</p><p></p><p><b>
ADA:</b> The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.</p><p></p><p><b>
Credit/Background Check:</b> Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.</p><p></p><p><b>
Benefits</b></p><p>
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. </p><p></p><p>Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</p><p></p>
#claims<p></p><p><b><br>
NOTE TO EMPLOYMENT AGENCIES:</b></p><p></p><p>
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.</p><p></p>
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.<p></p>
The national salary range for Field Claims Specialist II, Property : $62,500.00-$115,500.00<p></p>
The expected starting salary range for Field Claims Specialist II, Property : $62,500.00 - $93,500.00</div><p></p>
<br><ul><li>Job Category Claims
</li><li>Position Type Full Time
</li><li>Posted 2026-04-21T18:12:03.196964+00:00
</li><li>Location(s) Ohio
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 097860</li></ul>

Property Claims Adjuster II (Dayton, OH - WFH)

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
A Brief Overview</b></p><p>
Administers operational support to clinical pharmacy staff. Conducts outreach to providers, pharmacists, and members. Supports day-to-day processes, reviews data, and documents relevant interactions.</p><p><b><br>
Position Summary</b></p><p>
Primary responsibility is supporting Formulary Alternative Outreach Program for Medicare Part D. The Clinical Support Technician will support the operations of the Retro DUR (Drug Utilization Review)/Scorable Action Items (SAI) Clinical Pharmacy staff. This will include outreach calls to providers, pharmacists, and members. Responsibilities also include managing day-to-day processes, analyzing data, organizing and documenting all relevant interactions.</p><ul><li>
Executes both routine and non-routine business support tasks for the Clinical Pharmacy Support area under limited supervision, referring deviations from standard practices to managers.</li><li>
Follows area protocols, standards, and policies to provide effective and timely support.</li><li>
Conducts reviews to ensure members receive the appropriate therapy as approved by the provider, determines therapy timelines, and determines claim appropriateness.</li><li>
Initiates education for providers and pharmacies on medication options, enhancements, and alternative therapy options for members.</li><li>
Communicates with pharmacies to verify claim information and reverse unnecessary claims.</li><li>
Ability to solve problems and make decisions independently</li><li>
4+ years&rsquo; work experience</li><li>
Responsible for making prescriber and or pharmacy outreach which includes reviewing formulary vs. non-formulary prescription claims.</li><li>
Ensure member is receiving the appropriate therapy as approved by the provider and determine length of therapy and establish if current claims are appropriate.</li><li>
Review therapeutic duplication data and contact providers and pharmacies to establish correct therapy for members.</li><li>
Responsible for prescriber outreach for specific Scoreable Action Item initiatives. Work with team Pharmacist to investigate specific cases of overutilization including potential member outreach to ensure member has received products that have been dispensed under plan.</li><li>
Maintain expert knowledge in most areas of pharmacy operations. Ability to analyze and interpret various types of complex claim data under member plans. Work with pharmacies to verify claims information and reverse unnecessary claims.</li><li>
Identify opportunities for improvement in departmental and pharmacy operations with recommendations for modes of resolution.</li><li>
Train, coach, and mentor new Clinical Support Technician Staff.</li></ul><p></p><p><b>
Work from Home</b>: Monday - Friday</p><p><b>
Schedule</b>: Monday - Friday, 8:00a - 5:00p local time</p><p><b><br>
Required Qualifications</b></p><ul><li>
4 or more years&rsquo; relevant experience</li><li>
Valid Pharmacy Technician Certification (PTCB or ExCPT)</li><li>
Working knowledge of Microsoft Outlook and Teams</li><li>
Ability to interpret Pharmacy Claims data</li><li>
Proficiency in computerized pharmacy systems and software applications</li><li>
Previous provider/pharmacy outreach experience</li><li>
Ability to perform duties with minimal supervision</li><li>
Proficient knowledge of Brand/Generic drug names</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
Managed Care experience</li><li>
Advanced knowledge of Microsoft Office applications</li><li>
Understanding of medical and pharmacy terminology</li></ul><p></p><p><b>
Education</b></p><ul><li>
High School Diploma or equivalent</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$18.50 - $38.82<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 04/30/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Clinical Pharmacy Support Technician

Pfizer

<div><div>ROLE SUMMARY</div><div><div>
Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.</div><div></div><div>
ROLE RESPONSIBILITIES</div><div>
This role will report into the Regional Business Director and will work with customer-facing and HQ teams across Oncology. The ABM will be responsible for the supervision and leadership of Senior Oncology Account Specialists within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching and observation of Field Sales Representatives and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity.</div><div></div><div>
Responsible for supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key &quot;priority&quot; accounts within the medical community, managing 8 Senior Oncology Account Specialists.</div><ul><li><div>
Develops and implements strategic plans for the Area, business plan, and overall responsibility for budgets at Area level in alignment with RBD expectations.</div></li><li><div>
Plans, organizes, and monitors performance to achieve the business potential of the Area and the RBU</div></li><li><div>
Ensures effective utilization of promotional material, making valuable contribution to the formulation of marketing plans for the year, measuring efficient implementation of the plans in the field and undertaking regular assessment of marketing activities as an integral part of the total marketing operations</div></li><li><div>
Conducts proactive data analysis to identify market trends</div></li><li><div>
Collaborates, identifies, &amp; motivates key account development and opportunities that impact regional/national business</div></li><li><div>
Build relationships with customers (including KOLs) and key stakeholders (including members of the Area and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement</div></li><li><div>
Develops external advocates and contributes to advocacy and community engagement (as necessary)</div></li><li><div>
Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives</div></li><li><div>
Coaches' representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools (e.g., digital triage app)</div></li><li><div>
Effectively plan and conduct plan of action and other meetings with Area Management Teams, Channel Partners, and other cross-functional partners</div></li><li><div>
Collaborates effectively in an integrated account team</div></li><li><div>
Partners with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process</div></li><li><div>
Ensures cross-functional partnerships within all of Pfizer&rsquo;s Markets / customers to build up effective relationships and face-to-face selling</div></li><li><div>
Leads cross functional partnerships ensuring patient services are being met (as necessary)</div></li><li><div>
Maintains enhanced product and/or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business related issues from customers &amp; reps</div></li><li><div>
Able to expertly operate digital and virtual tools/platforms</div></li><li><div>
Leverage&rsquo;s insights from new analytics tools (e.g., 360-degree customer insights)</div></li><li><div>
Demonstrates advanced communication skills (e.g., empathy, listening, asking probing)</div></li><li><div>
Keeps systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups)</div></li><li><div>
Retains flexible time management in environment (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large geographies</div></li><li><div>
Works with all members of the Area Team to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans</div></li><li><div>
Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalates issues, as necessary, and ensures appropriate commitment to integrity within their team</div></li><li><div>
Implements and upholds Area Standards with sales colleagues</div></li><li><div>
Applies situational leadership skills (e.g., knowing when to intervene and aligning coaching to colleague&rsquo;s developmental level on customer engagements)</div></li><li><div>
Employs multiple and interactive methods of coaching across all engagement types (e.g., virtual &lsquo;ride along&rsquo;, utilization of chat function while shadowing, F2F versus virtual coaching) to build rep capabilities and selling skills</div></li><li><div>
Builds strong team culture, colleague engagement, and morale</div></li><li><div>
Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback)</div></li><li><div>
Set team goals and hold team members accountable for consistently exceeding those goals (e.g., brand growth goals, time management, technical knowledge, communication, compliance, use of technology and utilizing effective live and virtual engagements</div></li></ul><div></div><div>
BASIC QUALIFICATIONS</div><ul><li><div>
Bachelor's Degree required</div></li><li><div>
5+ years pharmaceutical, biotech, or medical marketing/sales experience</div></li><li><div>
Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred.</div></li><li><div>
Skilled with data-driven resource management to ensure proper channel deployment</div></li><li><div>
This position will require travel as needed to develop internal and external relationships.</div></li><li><div>
Strong communication skills including the ability to think and communicate with the audience&rsquo;s need first.</div></li><li><div>
Valid US driver&rsquo;s license and a driving record in compliance with company standards</div></li><li><div>
Cross-functional collaboration mindset to facilitate &lsquo;One Pfizer&rsquo; commitment to customer</div></li><li><div>
Model/Leader of excellence with change, agility, and adaptability</div></li><li><div>
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.</div></li></ul><div></div><div>
PREFERRED QUALIFICATIONS</div><ul><li><div>
2+ years of Oncology Area Business Manager Experience leading a sales team</div></li><li><div>
MBA or relevant graduate degree</div></li><li><div>
2+ years ONCOLOGY Sales or Marketing experience is required</div></li><li><div>
HEMATOLOGY experience strongly preferred</div></li><li><div>
Advanced communication skills for facilitation, customer engagement, team management, and remote collaboration and coaching</div></li><li><div>
Demonstrated ability both to think strategically and to execute flawlessly to deliver results</div></li><li><div>
Live within the Sales Area or near its boundary</div></li><li><div>
Strong track record of collaborative and motivational leadership and internal stakeholder management skills</div></li></ul><div>
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS</div><ul><li><div>
Ability to travel to all Representatives within District as well as Area/National Meetings, as required</div></li><li><div>
Preferably to live in geography or at a neighboring state with a major airport hub</div></li><li><div>
Depending on size of District/Area and business need, candidates may be required to stay overnight as necessary</div></li></ul><div>
OTHER INFORMATION</div><ul><li><div>
Last Date to Apply: March 25th 2026</div></li><li><div>
Ohio Valley OH, KY IN</div></li><li><div>
Relocation Might be offered</div></li></ul><div></div><div>
The annual base salary for this position ranges from $172,000 - $278,000. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life&rsquo;s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site &ndash; U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States.</div></div><div></div><div>
Relocation assistance may be available based on business needs and/or eligibility.</div><div></div><div><div><div><div><div><div><div><div><div>
Sunshine Act</div><div>
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider&rsquo;s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.</div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div>
EEO &amp; Employment Eligibility</div><div>
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.</div><div></div><div>
Pfizer endeavors to make <div>www.pfizer.com/careers</div> accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email <div>disabilityrecruitment@pfizer.com</div>. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.</div></div></div></div></div></div></div></div></div><div></div>
Sales</div><div></div>

Oncology Area Business Manager Hematology Ohio Valley

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