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claims workforce management analyst

SageSure

<div>Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Claims Workforce Management Analyst.

What you'd be doing:
<ul>
<li>Develop, validate, and maintain long-term and short-term staffing models for multiple claims units to support proactive staffing and hiring decisions.
</li><li>Prepare executive-ready dashboards, presentations, and reports to summarize demand and capacity insights.
</li><li>Understand complex business processes and technologies, question current workflows, and make recommendations to enhance efficiency.
</li><li>Facilitate monthly and weekly business reviews for owned models.
</li><li>Support initiatives to improve forecasting accuracy and automate capacity planning processes using analytics and data tools (Excel, SQL, Python, or Domo).
</li><li>Collaborate with HR and Talent Acquisition on headcount planning and workforce strategy.
</li><li>Act as a liaison between Workforce Management and Operations for budget alignment and reporting consistency.
</li><li>Prioritize tasks, meet critical deadlines, and manage expectations effectively.
</li><li>Perform additional tasks as needed.</li>
</ul>
We're looking for someone who has:
<ul>
<li>3+ years of experience as a workforce business analyst, data analyst, or in a similar role.
</li><li>Strong understanding of forecasting claims in call centers and non-traditional operations (highly preferred).
</li><li>A data-driven, detail-oriented mindset with a commitment to using facts to achieve optimal outcomes.
</li><li>Strong knowledge of Microsoft Excel.
</li><li>A degree in Mathematics, Statistics, or Business.
</li><li>Experience providing ongoing performance management by tracking key performance indicators.
</li><li>Solid understanding of contact center operations and best practices.
</li><li>Exposure to workforce management, capacity planning, and forecasting in a contact center environment.
</li><li>Experience with workforce management (WFM) software (a plus).
</li><li>Excellent analytical and problem-solving skills with a data-driven approach.
</li><li>An inquisitive nature with the ability to identify issues in data and analysis and resolve them quickly using subject matter expertise.
</li><li>Flexibility to work at any time, including nights, weekends, and holidays (base schedule is Monday&ndash;Friday).
</li><li>Availability for occasional travel.</li>
</ul>
Highly preferred candidates also have:
<ul>
<li>BI tool experience with Domo (preferred) or similar (Power BI/Tableau)</li>
</ul>
About the Claims team at SageSure:

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.<div>
About SageSure: 
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. 
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. 
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. 
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.</div></div>

Claims Workforce Management Analyst

Reserv

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you. 
About the role<ul><li>
We&rsquo;re hiring an Business Analyst, Capacity Planning to be the primary owner of forecasting customer claim volume and corresponding headcount needs across our rapidly scaling organization. In this role, you will steward our workforce capacity planning process, maintain and iterate on our claims forecasting model, and partner cross-functionally with our finance, operations, and account management teams to inform critical workforce decisions. 
 
You will ensure forecast inputs are accurate and auditable, surface meaningful insights, and support leadership decision-making to directly influence staffing strategy for hundreds of employees. This is a high-impact role at the center of how we plan, scale, and invest in our operational capacity and rigor.</li></ul>
What you'll do<ul><li>
Be the principal owner of capacity planning and operational volume forecasting to ensure that we are sufficiently staffed for customer programs while meeting internal productivity and efficiency targets</li><li>
Maintain and evolve our claim volume and headcount model (currently Excel-based) to reflect changing business requirements, new initiatives, and company growth.</li><li>
Gather, coordinate, and consolidate data from multiple sources and internal teams on a regular basis.</li><li>
Prepare forecast outputs and scenario analyses to support regular workforce planning discussions.</li><li>
Identify and report discrepancies between projected and actual results and provide insights on utilization, capacity constraints, and risk signals.</li><li>
Communicate forecasting results and recommendations to stakeholders, including senior leaders and functional directors, to drive actionable insights and support decision-making.</li><li>
Partner with finance to align headcount needs with budgeting and planning cycles.</li><li>
Troubleshoot complex spreadsheets and resolve breaks or formula issues quickly and with precision.</li><li>
Maintain clear documentation, versioning, and training materials for the forecasting process.</li><li>
Train other team members on model functionality and ensure shared understanding of assumptions and outputs</li></ul>
Qualifications<ul><li>
5+ years of experience in claims forecasting, capacity planning, analytics, finance, operations, and/or business intelligence in the insurance and claims space.</li><li>
Advanced Excel proficiency with experience in complex formulas (e.g., INDEX/MATCH), pivot tables, and data integrity checks.</li><li>
Demonstrated ability to own a complex forecasting model, maintain it, and troubleshoot issues with minimal oversight.</li><li>
Strong analytical skills with experience working with large and complex datasets or incomplete datasets and making defensible assumptions.</li><li>
Strong attention to detail with a bias toward high-quality, reliable outputs.</li><li>
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.</li><li>
Strong organizational and project management skills, with the ability to manage deadlines across recurring workflows and coordinate with cross-functional partners.</li><li>
Preferred experience using SQL to extract, validate, and analyze operational datasets.</li><li>
Preferred exposure to actuarial concepts or actuarial experience, particularly in environments involving claims forecasting, loss trends, or insurance-related operations.</li></ul>
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Operations Analyst, Capacity Planning & Forecasting

The Home Depot

<div>Position Purpose:
The Senior Workforce Enablement Analyst supports the Workforce Enablement Manager by providing analytical, operational, and execution support to ensure HDES technicians are effectively enabled through accurate data, insights, and scalable processes. This role focuses on translating field performance data, readiness indicators, and operational feedback into actionable insights that inform training strategies, enablement content, and workflow adoption. The Senior Analyst plays a critical role in maintaining alignment between enablement initiatives and real-world field execution, ensuring programs are measurable, targeted, and continuously improved to support technician readiness and operational excellence. 
Key Responsibilities:<ul><li>
Lead Project Teams of Analysts and other associates</li><li>
Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization</li><li>
Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors</li><li>
Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.</li><li>
Deliver presentations to teams and executive leaders and sponsors.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)</li><li>
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
A Master's Degree is preferred.</li><li>
(5 years of work experience is preferred)</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Experience leading high performing teams</li><li>
Consulting management and/or project management.</li><li>
Strong quantitative skills such as statistics and data analysis</li><li>
Problem solving</li><li>
Strong Operations, Retail and/or field knowledge</li></ul></div>

Sr. Analyst, Workforce Enablement (Equipment Services)

State of Georgia - Transportation, Georgia Department of - GDOT

<div><div>Additional Information
</div><ul><li>Agency Logo:</li>
<li>Requisition ID: HUM027M</li>
<li>Number of Openings: 1</li>
<li>Advertised Salary: $55,825.44 (K)</li>
<li>Shift: Day Job</li>
<li>Posting End Date: Mar 17, 2026</li></ul></div>
 <div>HRP021, HR Specialist 2 &ndash; Pay grade K
&ldquo;HR Analyst 2&quot;
Job Salary: $55,825.44
Job Specific Duties:<ul><li> Handles HR support for assigned offices: recruitment, classification/compensation, employee relations, and onboarding.</li><li> Manages full-cycle recruiting from vacancy request through job offer to assigned HR offices</li><li> Posts vacancies, screens applicants, schedules/interviews candidates, and supports selection packages</li><li> Conducts/coordinates new hire onboarding and orientation</li><li> Serves as primary HR contact for business units; partners with leaders on staffing needs and workforce planning</li><li> Advises on employee relations issues and performance expectations; ensures proper documentation</li><li> Updates and maintains job descriptions, summaries, and minimum qualifications</li><li> Collects market pay data and prepares classification/compensation reports</li><li> Oversees HR analyst activities such as job studies, classification reviews, salary surveys, and workforce planning efforts.</li><li> Ensures HR actions and position data align in PeopleSoft and required documentation is complete</li><li> Supports audits and maintains confidentiality</li><li> Provides/coordinates supervisor and employee training (onboarding, performance, difficult conversations, respectful workplace)</li><li> Communicates HR updates and supports rollout of HR initiatives</li><li> Performs other duties as assigned.</li></ul> 
MINIMUM QUALIFICATIONS
The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications. 
AGENCY SPECIFIC QUALIFICATIONS:<ul><li> Bachelor&rsquo;s degree from an accredited college or university in Human Resources or a related degree AND Two years of PROFESSIONAL-level human resources experience OR Eight years of PROFESSIONAL level human resources experience.</li><li> NOTE: The above-mentioned experience should include advertising and filling vacancies, workforce planning, succession planning, FLSA classifications, job analysis, and classification and compensation job studies.</li><li> Demonstrated professional level Human Resources experience performing duties in one or more of the following areas: Recruitment and Selection, Classification and/or Compensation or an HR Generalist.</li><li> Demonstrated experience communicating effectively with management, co-workers, and employees</li><li> Committed to providing excellent customer service</li><li> Demonstrated experience in making sound and well-informed decisions; perceiving the impact and implications of decisions</li><li> Demonstrated strong problem-solving skills; identifies and analyzes problems; gathers, interprets, and evaluates information to determine its accuracy and relevance; uses sound judgment to generate and evaluate alternatives and recommend a solution.</li><li> Demonstrated ability to encourage and facilitate cooperation, pride, trust, and group identity</li><li> Demonstrated experience fostering commitment and team spirit</li><li> Demonstrated ability to persuade others to accept recommendations; work with others toward an agreement; negotiate to find mutually acceptable solutions.</li><li> Demonstrated experience in performing multiple tasks successfully</li><li> Displays a professional image and commitment to work.</li></ul> 
AGENCY PREFERRED QUALIFICATIONS:<ul><li> Experience with government and department&rsquo;s HR policies, processes, and practices</li><li> Experience using PeopleSoft HRMS or similar employee management software.</li><li> Experience using TGC (Team Georgia Careers) from posting requisitions thru job offer/closeout.</li><li> Professional experience in any HR related areas.</li><li> Demonstrated ability to perform in a fast-paced customer service-oriented environment</li><li> Demonstrated ability to create innovative solutions to streamline practices and procedures</li><li> Possess organizational skills with the ability to multi-task priorities</li><li> Possess strong facilitation and presentation skills</li><li> Ability to utilize tools, processes and communication in both print and digital</li></ul> 

<div>High school diploma/GED and two (2) years of job-related experience in human resources; or one (1) year of experience required at the lower level HR Spec 1 (HRP020) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.</div></div>

Human Resources - HRP021 (PG-K) HR Business Partner- Atlanta, GA

<div>Position Purpose:
The Manager, Analytics &amp; Workforce Optimization leads the analytical, reporting, workforce planning, and applied data science functions that power operational decision-making across HDES. This role serves as both a producer of high‑impact analytical work and a leader for one Analyst. The manager owns HDES&rsquo; operational dashboards, workflow modeling, workforce‑management insights, forecasting support, and optimization analytics enabling performance, productivity, and service reliability. 
Key Responsibilities:<ul><li>
Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.</li><li>
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.</li><li>
Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.</li><li>
Manage issues and roadblocks that arise related to their area of responsibility.</li><li>
Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.</li><li>
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.</li><li>
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.</li><li>
Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.</li><li>
Maintain knowledge base regarding specific operations and processes within store operations</li><li>
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).</li></ul> 
Direct Manager/Direct Reports:<ul><li>
Direct and indirect reports typically include 2-5 Business Analysts.</li><li>
Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.</li><li>
Typically procedures for analyzing situations and making conclusions are very diverse.</li><li>
Typically considers among many different options or procedures when solving problems.</li><li>
Typically, once given general assignments, determines priorities and defines what should be done and how to do it.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li><li>
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li><ul><li>Advanced analytics in Excel, Tableau, SQL; Python for modeling and automation.</li><li>Data modeling, forecasting, clustering, and predictive analysis.</li><li>Strong communication and storytelling for senior leaders.</li><li>Understanding of HDES operational workflows and service models.</li><li>Ability to coach an early‑career analyst.</li></ul></li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
5</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Strong business, functional and/or store knowledge for their area of responsibility</li><li>
Leadership and management experience preferred</li><li>
Strong operations, retail and/or field experience required</li><li>
Ability to partner/communicate well with the field/stores</li><li>
High sense of urgency in responding to field needs</li><li>
Strong big picture; strategic thinking skills</li><li>
Strong quantitative skills such as statistics and data analysis.</li></ul></div>

Manager, Analytics - Workforce Optimization (Equipment Services)

<div>Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Liability Claims Adjuster. A qualified candidate can comfortably and independently handle high severity and complex losses from start to finish. Losses usually involve litigation. You'll be able to effectively communicate and negotiate across multiple parties, including customers, claimants, attorneys and experts. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you'd be doing:
<ul>
<li>Investigate and document claims involving liability exposures and litigation proceedings,</li>
<li>Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense council, and negotiate settlements on high severity or complex losses.</li>
<li>Communicate claim updates and decisions verbally and in writing</li>
<li>Handle claims in compliance with all applicable regulations and internal processes</li>
<li>Provide technical expertise and serve as an SME for Claims-related projects</li>
<li>Act as a resource for less experienced staff</li>
<li>Support catastrophe response as needed, to include potential overtime</li>
<li>Any other duties needed to help drive our purpose and fulfill our values</li>
</ul>
We're looking for someone who has:
<ul>
<li>7+ years of property and/or liability claims experience</li>
<li>3+ years of homeowners or commercial liability &amp; litigation claim handling experience</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational abilities</li>
<li>Empathetic interpersonal skills</li>
<li>Highly effective investigation skills</li>
<li>Complete understanding of Section II of a homeowner's policy</li>
<li>Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed</li>
</ul>
Highly preferred candidates also have:
<ul>
<li>10+ years of multi-line claim handling experience</li>
<li>5+ years of commercial &amp; personal lines liability experience</li>
<li>Professional designations
</li><li>Licensing in several of the states we do business</li>
</ul>
About the Claims team at SageSure:

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.
You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.
<div>
About SageSure: 
 
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. 
 
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. 
 
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. 
 
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. 
 
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.</div></div>

Senior Liability Claims Adjuster, Complex

Midway Insurance Management International

Midway Insurance Management International, Inc. provides Claims Management and Adjusting Services.We understand the insurance industry operates in a world where only the fittest will survive. It follows that our success is inherently linked to the success of our insurance partners. We understand that it takes creativity, resourcefulness and honest hard work to become a successful adjusting company.We provide the solutions to the ever increasing demands of the insured, agents and brokers:<ul><li>Casualty</li><li>Transportation</li><li>Auto</li><li>Litigation Management</li><li>Program Management</li><li>Individual Claims Assignments</li><li>Consulting Services</li><li>Administration</li></ul>Liability Adjuster Position:Job Summary:The Liability Claims Adjuster will be responsible for investigating, evaluating, and resolving liability claims related to commercial trucking incidents. This role requires strong analytical and negotiation skills, along with a deep understanding of insurance policies, claims handling procedures, and regulatory compliance. The ideal candidate will have experience in handling complex claims, working with insured parties, claimants, attorneys, and other stakeholders to ensure fair and efficient settlements.Key Responsibilities:<ul><li>Investigate and analyze liability claims, including reviewing accident reports, witness statements, and other relevant documentation.</li><li>Determine coverage, assess damages, and evaluate liability exposure.</li><li>Communicate with insureds, claimants, attorneys, and other involved parties to gather information and negotiate settlements.</li><li>Collaborate with internal teams, including underwriting and risk management, to assess claim impact.</li><li>Manage claims from initial report through resolution, ensuring timely and accurate processing.</li><li>Maintain detailed and organized claim files in compliance with company policies and industry regulations.</li><li>Work with external experts, such as investigators and medical professionals, when needed.</li><li>Prepare detailed reports and recommendations for claims resolution.</li><li>Stay up to date with industry trends, legal developments, and regulatory changes affecting liability claims.</li></ul>Job Type: Full-timePay: $55,000.00 - $75,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30326

Liability Claims Adjuster

Explore 559+ Claims workforce management analyst in Atlanta this March. Find roles across top companies and apply now to boost your career.