account manager Jobs in Dubai United Arab Emirates

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customer service representative Jobs in Dubai United Arab Emirates

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customer service executive Jobs in Dubai United Arab Emirates

customer service executive

client customer manager

Royal Smart Properties

Royal Smart Limousine is Dubai&rsquo;s leading provider of premium chauffeur and corporate transportation services, trusted by government entities, top-tier corporates, luxury hotels, and international clients. As part of our ongoing expansion, we are seeking an experienced and client-focused Client Relationship Manager to strengthen our corporate partnerships and ensure superior service delivery across all accounts.Position OverviewThe Client Relationship Manager will play a strategic role in nurturing and expanding Royal Smart Limousine&rsquo;s corporate client base. This position requires a strong communicator, skilled negotiator, and detail-oriented professional capable of managing complex contracts, maintaining long-term business relationships, and driving corporate growth initiatives.The ideal candidate will have deep knowledge of UAE B2B sales, contract management, and customer retention strategies, and will serve as the key liaison between clients and internal departments to ensure exceptional service delivery.Key ResponsibilitiesClient Relations &amp; Corporate Sales<ul><li>Build and maintain strong, long-term relationships with existing and new corporate clients.</li><li>Identify business growth opportunities within government, hospitality, events, and enterprise sectors.</li><li>Develop customized proposals, quotations, and presentations for prospective clients.</li><li>Negotiate pricing, contract terms, and service agreements in line with company policies.</li><li>Ensure client satisfaction through consistent communication and proactive issue resolution.</li></ul>Contract &amp; Account Management<ul><li>Manage the full contract lifecycle &mdash; from tender submissions and contract drafting to renewal and amendment.</li><li>Liaise with the Legal and Finance teams for document review and compliance verification.</li><li>Track contract performance, renewal timelines, and service-level agreements (SLAs).</li><li>Maintain an updated database of all client accounts, contracts, and renewal schedules.</li></ul>Market &amp; Performance Analysis<ul><li>Conduct competitor and market research to identify emerging corporate opportunities.</li><li>Monitor key account performance using CRM and ERP dashboards.</li><li>Prepare monthly business reviews and revenue forecasts for senior management.</li></ul>Candidate ProfileQualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (MBA preferred).</li><li>4&ndash;7 years of proven experience in corporate sales, client management, or B2B account management, preferably in transportation, logistics, or hospitality.</li><li>Strong knowledge of UAE commercial practices, procurement, and contract procedures.</li></ul>Skills &amp; Competencies<ul><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong relationship-building and customer service orientation.</li><li>Proficiency in CRM/ERP systems (Odoo, Salesforce, or Zoho) and Microsoft Office Suite.</li><li>Fluent in English and Arabic (both written and spoken).</li><li>Valid UAE driving license is mandatory.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

Client Relationship Manager

TXM Solutions

<div>
 
 
 JOB SPECIFICATION: CLIENT RELATIONS MANAGER
 
 
 
 
 
 
 
 JOB SUMMARY:
 
 
 
 The Client Relations Manager will be responsible for managing the internal complaints department and serve as a liaison between the regulators, clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients&rsquo; needs by creating, nurturing, and maintaining strong positive relationships between Banxso, the regulators and its clients addressing their queries and concerns promptly and effectively.
 
 
 
 
 
 This role plays a critical role to ensure full client satisfaction by delivering exceptional customer service. This role requires a person to deal with the regulator and clients from the beginning of their concern or enquiry; to know how to fully investigate, assess and address the client&rsquo;s concerns and inquiries from start to finish (resolution) is crucial.
 
 
 This person should always be promoting Banxso, by fostering a culture of continuous improvement, increasing client loyalty, long term business success and trust in the Banxso brand which is essential to our reputation and growth.
 
 
 
 
 
 
 Key Duties and Responsibilities, including but not limited to:
 
 
 
 
 
 
 
 Complaints Handling:
 
 Receive, review, and investigate customer complaints promptly by collaborating with the complaints teams and relevant departments to gather information and insights for complaint resolution by ensuring timely and accurate responses to customers, keeping them informed throughout the resolution process.
 
 
 
 
 
 
 Process Improvement:
 
 Identify patterns and trends in customer complaints to improve overall service delivery by working closely with the client relations officers and other departments to address systemic issues contributing to complaints, developing, and implementing improvements to prevent future complaints.
 
 
 
 
 
 
 Team Leadership:
 
 Supervise and lead a team of client relations officers by providing training and guidance to team members on effective complaint handling and monitoring team performance, ensuring adherence to established processes and standards.
 
 
 
 
 
 
 Compliance and Documentation:
 
 Ensure compliance with relevant regulations, regulators, and internal policies in the complaints resolution process by maintaining accurate and comprehensive records of all complaints and their resolutions, preparing reports for management, summarizing complaint data, and highlighting areas for improvement and recommendations.
 
 
 
 
 
 
 Customer Communication:
 
 Develop and maintain communication channels to keep customers informed about the status of their complaints and implement strategies to enhance customer satisfaction and loyalty.
 
 
 
 
 
 
 Collaboration:
 
 Work closely with other departments, such as legal, compliance, customer support, quality control, onboarding sales and retentions to address root causes of complaints, participating in cross-functional teams to implement process improvements and enhance overall customer experience.
 
 
 
 
 
 
 QUALIFICATIONS AND SKILLS:
 
 
 <ul>
 <li>
 Bachelor's degree in LLB
 </li>
 <li>
 Admitted attorney (preferably)
 </li>
 <li>
 Must be able to draft legal correspondence.
 </li>
 <li>
 Must be deadline driven and outcome orientated.
 </li>
 <li>
 Proven experience in a complaints management role.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Analytical and problem-solving abilities.
 </li>
 <li>
 Familiarity with relevant industry regulations and best practices.
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Proficiency in using complaint management software and other relevant tools.
 </li>
 </ul>
 
 
</div>

Royal Smart Limousine L.L.C

Royal Smart Limousine is Dubai’s leading provider of premium chauffeur and corporate transportation services, trusted by government entities, top-tier corporates, luxury hotels, and international clients. As part of our ongoing expansion, we are seeking an experienced and client-focused Client Relationship Manager to strengthen our corporate partnerships and ensure superior service delivery across all accounts.Position OverviewThe Client Relationship Manager will play a strategic role in nurturing and expanding Royal Smart Limousine’s corporate client base. This position requires a strong communicator, skilled negotiator, and detail-oriented professional capable of managing complex contracts, maintaining long-term business relationships, and driving corporate growth initiatives.The ideal candidate will have deep knowledge of UAE B2B sales, contract management, and customer retention strategies, and will serve as the key liaison between clients and internal departments to ensure exceptional service delivery.Key ResponsibilitiesClient Relations & Corporate Sales<ul><li>Build and maintain strong, long-term relationships with existing and new corporate clients.</li><li>Identify business growth opportunities within government, hospitality, events, and enterprise sectors.</li><li>Develop customized proposals, quotations, and presentations for prospective clients.</li><li>Negotiate pricing, contract terms, and service agreements in line with company policies.</li><li>Ensure client satisfaction through consistent communication and proactive issue resolution.</li></ul>Contract & Account Management<ul><li>Manage the full contract lifecycle — from tender submissions and contract drafting to renewal and amendment.</li><li>Liaise with the Legal and Finance teams for document review and compliance verification.</li><li>Track contract performance, renewal timelines, and service-level agreements (SLAs).</li><li>Maintain an updated database of all client accounts, contracts, and renewal schedules.</li></ul>Market & Performance Analysis<ul><li>Conduct competitor and market research to identify emerging corporate opportunities.</li><li>Monitor key account performance using CRM and ERP dashboards.</li><li>Prepare monthly business reviews and revenue forecasts for senior management.</li></ul>

Ternuras & Encantos unip Lda

Prima Luxury is a boutique real estate agency in Dubai, specializing in luxury property advisory and sales for both residential and commercial assets. With a commitment to personalized service, we help clients worldwide make informed decisions and achieve their property and investment goals.About the RoleWe are seeking an ambitious Client Relationship Manager to join our team, focusing on secondary and off-plan property markets. In this role, you&rsquo;ll take the lead in generating new leads, building strong relationships with clients, and closing high-value transactions for luxury properties. This is an excellent opportunity for a professional with a minimum of 1 year of experience in Dubai&rsquo;s real estate market to take their career to the next level.Key Responsibilities<ul><li>Lead Generation: Develop and implement effective strategies to screen and qualify the given leads, including networking, social media marketing, cold calling, etc. Establish a strong network of potential clients, including high-net-worth individuals, investors, and developers.</li><li>Sales &amp; Negotiation: Manage the entire sales cycle for luxury properties, from the initial client contact up to the deal closing. This includes property presentations, site visits, negotiation of terms, and contract finalization.</li><li>Client Relationship Management: Build and maintain long-term relationships with high-net-worth clients, understanding their unique needs and preferences, and providing exceptional customer service.</li><li>Market Expertise: Stay up-to-date on market trends, property valuations, and competitor activities in order to share expert advice and investment insights to clients.</li></ul>Qualifications<ul><li>Language: Fluency in English is essential; proficiency in other languages is preferred.</li><li>Excellent communication, customer service, and interpersonal skills.</li><li>Strong presentation and public speaking abilities.</li><li>Proficiency in MS Office and CRM software.</li><li>Strong passion for real estate, with a keen interest in Dubai&rsquo;s off-plan developments and emerging trends.</li><li>Valid UAE Driver's license is preferred</li></ul>Work Conditions<ul><li>Employment Type: Full-time, based in our Dubai office with flexibility for client meetings.</li><li>Growth: Join a dynamic team and gain exposure to the competitive real estate market.</li><li>Supportive Environment: Benefit from a collaborative workplace that values development and success.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary (in AED)?</li></ul>

Mailbox Smart Services

The Client Relationship Manager will manage and grow strategic client relationships across the construction and contracting sector. The role focuses on ensuring client satisfaction, seamless service delivery, and consistent revenue growth through effective account management and business development initiatives.Key Responsibilities:<ul><li>Build and maintain strong relationships with major clients in the construction and building materials industry.</li><li>Understand client requirements and provide tailored product and service solutions.</li><li>Coordinate with sales, project, and operations teams to ensure efficient project execution and on-time delivery.</li><li>Monitor account performance, sales targets, and client satisfaction metrics.</li><li>Identify opportunities to upsell, cross-sell, and expand business within existing client accounts.</li><li>Resolve client concerns proactively to maintain high service standards and long-term partnerships.</li><li>Prepare account reports, market insights, and performance updates for management review.</li></ul>Requirements:<ul><li>8&ndash;15 years of proven experience in sales, business development, or account management within the construction or building materials sector.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Strong client focus with a target-driven mindset.</li><li>In-depth knowledge of the UAE construction market and major contractors or developers.</li><li>Ability to work collaboratively across departments to ensure client satisfaction and project success.</li></ul>Job Type: Full-timePay: Up to AED20,000.00 per monthApplication Question(s):<ul><li>How many years of experience you have as a client relationship manager in construction industry?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Client Relationship Manager – Construction Materials

Fahd Al Hemeiri Holding

Job Title: Client Relationship Manager &ndash; (Banking Sales Experience Only)Location: Dubai, UAE (On-site, Full-time)Company Overview:Flyingcolour Group is a leading UAE-based business solutions provider offering comprehensive services across business setup, taxation, accounting and others. Our tax division, Flying Colour Tax Consultant LLC, specializes in expert tax advisory, VAT, audit, and accounting services for businesses across multiple industries, including banking and financial services.We are known for our client-first approach, compliance excellence, and results-driven service delivery. With a dynamic team of professionals, Flyingcolour continues to empower businesses with strategic tax, accounting, and financial solutions that drive growth and sustainability.Role Overview:We are seeking a Client Relationship Manager &ndash; (Banking Sales Experience Only) to join our Dubai team.This role is ideal for candidates who bring strong client relationship and sales experience from the banking or financial services sector. The ideal candidate will manage a portfolio of tax clients, develop business opportunities, and ensure high-quality service delivery aligned with UAE tax laws and compliance standards.Key Responsibilities:<ul><li>Manage and grow a portfolio of tax clients for Tax Services</li><li>Provide expert guidance on tax compliance, VAT, audit, and accounting matters.</li><li>Leverage banking sales experience to identify and convert new business opportunities.</li><li>Build and maintain long-term client relationships to maximize satisfaction, retention, and revenue growth.</li><li>Cross-sell and upsell other Flyingcolour Group services such as business setup, accounting, and advisory.</li><li>Collaborate with internal tax and finance teams to ensure seamless client servicing and compliance.</li><li>Support strategic business development initiatives and contribute to the firm&rsquo;s growth objectives.</li></ul>Candidate Requirements:<ul><li>Bachelor&rsquo;s degree in Commerce. (Mandatory)</li><li>Minimum 2 years of sales, or business development experience in banking, tax, or financial services.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>Fluent in English and Hindi.</li><li>UAE-based candidates only.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives and commissions.</li><li>Opportunity to leverage your banking sales expertise in a professional consulting environment.</li><li>Exposure to diverse tax, accounting, and business advisory projects.</li><li>A collaborative and growth-oriented workplace.</li><li>Clear pathways for career advancement and professional learning.</li></ul>How to Apply:Interested candidates are requested to send their CV to hrdept@flyingcolour.com with the subject line: Client Relationship Manager &ndash; (Banking Sales Experience)Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Banking Sales: 2 years (Required)</li><li>Hardcore Sales: 2 years (Required)</li><li>UAE: 2 years (Required)</li><li>Portfolio Management: 2 years (Required)</li></ul>Language:<ul><li>Hindi (Natively) (Required)</li></ul>

Client Relationship Manager – (Banking Sales Experience Only)

Client Manager &ndash; Business SetupCompany: Flyingcolour Business Setup Services L.L.C. Location: Dubai, United Arab Emirates Job Type: Full-time | On-site Compensation: Competitive Salary + Attractive CommissionsAbout Flyingcolour Business Setup Services L.L.C.Flyingcolour Business Setup Services L.L.C. is one of the UAE&rsquo;s most trusted and experienced business setup advisory firms, helping entrepreneurs, startups, and multinational investors establish and expand their businesses across mainland, free zone, and offshore jurisdictions.With over 20 years of industry expertise, we provide end-to-end business setup solutions, including company formation, trade license registration, PRO and visa services, accounting, taxation, and corporate advisory.Our mission is to make the business setup journey seamless and transparent by providing tailored, compliant, and efficient solutions that empower our clients to focus on growth. Guided by the values of Integrity, Excellence, Innovation, and Responsibility, Flyingcolour continues to set benchmarks in client satisfaction and corporate service excellence in the UAE.Join a team that values collaboration, performance, and professional growth &mdash; and be part of one of Dubai&rsquo;s leading business setup consultancies.Role Overview:We are seeking a Client Manager &ndash; Business Setup who will be responsible for managing a portfolio of clients, providing professional advisory on company formation, and driving revenue through upselling, cross-selling, and client retention.The ideal candidate will possess a solid understanding of UAE business setup laws, licensing procedures, and jurisdictional regulations across mainland, free zone, and offshore entities, along with exceptional client relationship and communication skills.Key Responsibilities:<ul><li>Manage and grow an assigned portfolio of business setup and corporate service clients.</li><li>Serve as the primary point of contact for clients throughout the company formation lifecycle &mdash; from initial consultation to license issuance and post-setup services.</li><li>Provide expert business setup advisory, including guidance on jurisdiction selection, license categories, ownership structures, documentation, and compliance.</li><li>Coordinate with internal departments (PRO, legal, operations, and finance) to ensure smooth processing of trade licenses, visa applications, and renewals.</li><li>Identify cross-selling and upselling opportunities across additional services such as accounting, VAT registration, corporate tax, immigration, and business consulting.</li><li>Maintain updated knowledge of UAE business setup laws, regulatory updates, and free zone policies to offer accurate guidance to clients.</li><li>Prepare and present proposals, quotations, and client progress reports in a professional manner.</li><li>Build and maintain long-term client relationships through trust, responsiveness, and consistent value delivery.</li><li>Meet and exceed individual and team KPIs, including revenue growth, client satisfaction, and portfolio retention.</li><li>Resolve client issues and escalations promptly while maintaining high service standards.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Commerce, Management, Accounting, or a related field (preferred).</li><li>2&ndash;5 years of proven experience in client relationship management, business development, or consulting within the UAE Business Setup / Corporate Services industry.</li><li>Solid understanding of company formation processes, trade license registration, visa services, and PRO procedures across UAE jurisdictions.</li><li>Excellent communication and interpersonal skills, with fluency in English and Hindi (mandatory).</li><li>Strong sales, negotiation, and presentation skills with a client-centric approach.</li><li>Proficiency in CRM tools, MS Office Suite, and maintaining organized client records.</li><li>Proven track record of meeting sales and service delivery targets.</li><li>UAE-based candidates with direct business setup experience will be given priority.</li></ul>Why Join Flyingcolour?<ul><li>Be part of a reputable and growing brand in the UAE&rsquo;s business setup industry.</li><li>Competitive base salary plus high-earning commission structure.</li><li>Opportunity to work with a diverse client base &mdash; from entrepreneurs to global corporations.</li><li>Exposure to a wide range of corporate and financial services under one roof.</li><li>Supportive team culture with ongoing training and career growth opportunities.</li><li>Modern and collaborative work environment located in the heart of Dubai.</li></ul>How to ApplyIf you meet the above requirements and are ready to grow your career with a leading UAE business setup consultancy, apply now! Send your CV to: hrdept@flyingcolour.com Please mention &ldquo;Client Manager &ndash; Business Setup&rdquo; in the subject line.Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Client Management: 2 years (Required)</li><li>UAE: 2 years (Required)</li><li>Business Setup Industry: 2 years (Required)</li><li>Company Formation: 2 years (Required)</li></ul>Language:<ul><li>Hindi (Natively) (Required)</li></ul>

Client Manager

Explore 9254+ Client customer manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

9254 client customer manager jobs IN Dubai United Arab Emirates

Client Relationship Manager

Client Relationship Manager

Client Relationship Manager

Client Relationship Manager

Client Relationship Manager – Construction Materials

Client Relationship Manager – (Banking Sales Experience Only)

Client Manager