client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

client acquisition specialist Jobs in Islamabad Pakistan

client acquisition specialist

client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

client engagement manager

MTBC CareCloud

Job Summary:The Client Engagement Manager is responsible for nurturing strong, long-term relationships with clients, ensuring their satisfaction, and driving business growth through effective engagement and service delivery. This role bridges the gap between clients and internal teams, ensuring that all projects, implementations, and ongoing services are aligned with client expectations and company standards.Key Responsibilities:<ul><li>Act as the primary point of contact for assigned clients, building trust and ensuring consistent communication.</li><li>Identify opportunities for account expansion through upselling or cross-selling of services and solutions.</li><li>Collaborate with project managers, implementation consultants, and technical teams to ensure timely and successful delivery of client projects.</li><li>Track key account metrics (e.g., satisfaction, retention, utilization) and proactively address areas for improvement.</li><li>Manage client escalations by coordinating with internal departments to deliver quick and effective solutions.</li><li>Partner with leadership to develop client engagement strategies that improve retention, satisfaction, and overall service quality.</li><li>Prepare regular performance reviews, progress reports, and presentations for both clients and senior management.</li><li>Gather and relay client feedback to improve products, processes, and service delivery.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA preferred).</li><li>5+ years of experience in client relationship management, project management, or account management&mdash;preferably in healthcare, SaaS, or technology industries.</li><li>Strong understanding of client lifecycle management and customer success strategies.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proven ability to manage multiple clients and projects simultaneously.</li><li>Experience using CRM systems (e.g., HubSpot, Salesforce, or similar).</li><li>Analytical mindset with strong problem-solving and decision-making abilities.</li></ul>Key Attributes:<ul><li>Customer-focused with a passion for service excellence.</li><li>Strategic thinker with attention to detail.</li><li>Collaborative team player with leadership potential.</li><li>Resilient under pressure and adaptable to change.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary? (In PKR)</li><li>What is your expected salary? (In PKR)</li></ul>Work Location: In person

Client Engagement Manager

Taraki

<div>
 We are looking for a
 
 proactive and dynamic Social Media &amp; Client Manager
 
 with
 
 1-2 years of experience
 
 to oversee our digital presence and client relationships. The ideal candidate will manage social media platforms, create impactful online campaigns, and maintain strong communication with clients to ensure satisfaction and brand consistency.
 
 
 
 Key Responsibilities:
 
 
 
 
 Social Media Management:
 
 
 
 <ul>
 <li>
 Develop and execute social media strategies to enhance brand visibility and engagement.
 </li>
 <li>
 Create, curate, and schedule high-quality content across platforms (Instagram, Facebook, LinkedIn, TikTok, X, etc.).
 </li>
 <li>
 Monitor analytics to measure performance and optimize content accordingly.
 </li>
 <li>
 Stay updated on digital trends and implement innovative strategies to grow online presence.
 </li>
 <li>
 Manage paid campaigns, influencer collaborations, and promotional activities.
 
 
 
 </li>
 </ul>
 
 Client Management:
 
 
 
 <ul>
 <li>
 Act as the main point of contact for clients, building and maintaining strong, long-term relationships.
 </li>
 <li>
 Understand client goals, provide regular updates, and ensure timely delivery of services.
 </li>
 <li>
 Coordinate between clients and internal teams (design, marketing, sales) to align objectives and outcomes.
 </li>
 <li>
 Handle client feedback professionally and ensure continuous improvement in service quality.
 </li>
 <li>
 Prepare and present performance reports and marketing insights to clients.
 
 </li>
 </ul>
</div>

Social Media & Clients Manager

Edge

<div>
 
 
 About Edge
 
 
 
 At Edge Technologies, we&rsquo;re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.
 
 
 With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we&rsquo;re redefining how modern workforces are built. If you&rsquo;re driven by innovation, growth, and the pursuit of excellence, Edge is where you&rsquo;ll thrive &mdash; shaping the future of work alongside a high-performance, global team.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Relationship Manager
 
 at Edge, you will play a pivotal role in strengthening partnerships with clients and ensuring the engagement and retention of our talented professionals. You will serve as the central bridge between clients and talent &mdash; driving satisfaction, communication, and collaboration that benefit both sides.
 
 
 Your goal is to retain customers, prevent churn, maintain strong relationships with talent, and ensure all parties remain motivated, informed, and aligned with Edge&rsquo;s mission and values.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship &amp; Retention
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned clients, ensuring consistent satisfaction and long-term retention.
 </li>
 <li>
 Conduct regular Executive and Quarterly Business Reviews (EBRs/QBRs) to assess performance, highlight value, and identify growth opportunities.
 </li>
 <li>
 Anticipate potential risks of churn and proactively address issues before they escalate.
 </li>
 <li>
 Collaborate with internal teams to ensure seamless service delivery and effective issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Talent Relationship &amp; Engagement
 
 
 <ul>
 <li>
 Maintain ongoing engagement with assigned professionals to ensure motivation, alignment, and overall well-being.
 </li>
 <li>
 Monitor satisfaction, identify early signs of disengagement, and implement strategies to reduce resignations.
 </li>
 <li>
 Foster open communication channels between clients and talent, ensuring transparency and collaboration.
 </li>
 <li>
 Act as a culture ambassador &mdash; reinforcing Edge&rsquo;s values and promoting a positive experience for both clients and employees.
 </li>
 </ul>
 
 
 
 
 
 Communication &amp; Value Delivery
 
 
 <ul>
 <li>
 Capture and communicate performance insights, success stories, and measurable value to stakeholders.
 </li>
 <li>
 Support continuous improvement through feedback collection and data-driven recommendations.
 </li>
 <li>
 Ensure consistent and professional communication across all client and talent interactions.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Relationship Management, Client Success, or Account Management.
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to build trust and influence stakeholders.
 </li>
 <li>
 Proven track record of customer retention and relationship growth.
 </li>
 <li>
 High emotional intelligence and a people-first mindset.
 </li>
 <li>
 Experience conducting business reviews and driving engagement initiatives.
 </li>
 <li>
 A proactive problem-solver with excellent organizational skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Edge Services
 
 
 <ul>
 <li>
 Opportunity to work in a high-performance, people-driven organization.
 </li>
 <li>
 Competitive compensation with performance-based incentives.
 </li>
 <li>
 A culture that values collaboration, ownership, and impact.
 </li>
 <li>
 Hybrid flexibility (3 Days Return-to-Office) and a modern workspace.
 </li>
 <li>
 A chance to make a tangible difference in client and talent success every day.
 </li>
 </ul>
</div>

Relationship Manager

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Strategic Sales &amp; Services
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business. Ensure portfolio growth &amp; retention through selling Mobile data, Business &amp; Enterprise Solutions &amp; GSM business in the region
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Sales Management Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B and B2G segments
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Coordination with regional &amp; HQ teams for proposals, contracts, business cases &amp; customer complaints
 </li>
 <li>
 Responsible for providing monthly invoices to the tagged portfolio &amp; billing collection management
 </li>
 <li>
 Timely identification of problems and duly managing customer service establishments that leads to new referrals
 </li>
 <li>
 Revenue assurance as per management assigned targets Ensure smooth customer handling and customer experience management
 </li>
 </ul>
 
 
 
 
 
 Education
 
 :
 
 <ul>
 <li>
 In principle must have a minimum of Bachelors Degree
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Relevant Experience of 3 to 4 years
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Generic:
 
 
 <ul>
 <li>
 Team Leadership Skills.
 </li>
 <li>
 Time Management Skills
 </li>
 <li>
 Analytical, Negotiation, Relationship building &amp; Customer engagement skills.
 </li>
 <li>
 Excellent communications skills in English &amp; Urdu, with a clear, confident and articulate telephone manner.
 </li>
 <li>
 Written communication skills, must be able to write professional emails for internal &amp; external customers.
 </li>
 <li>
 Problem solving &amp; customer engagement approach.
 </li>
 <li>
 Innovative &amp; proactive, self-motivated &amp; flexible.
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Job Specific:
 
 
 <ul>
 <li>
 Key Account Management experience in Telecom, ICT, Banking &amp; FMCG will be preferred.
 </li>
 <li>
 Able to compare telecom operator packages &amp; able to show the comparative advantages to customers.
 </li>
 <li>
 Specializing in Portfolio Management &amp; Collection.
 </li>
 <li>
 Good with numbers, price comparisons &amp; ability to drive retention &amp; new business in the Corporate market.
 </li>
 <li>
 Good market reach &amp; having relationships with business groups in Lahore.
 </li>
 </ul>
 
 
</div>

Business Relationship Manager - B2B/B2G

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Deputy Manager &ndash; Sales (Furniture Industry)Location: Islamabad, Pakistan Company: Enza HomeAbout Enza Home:Enza Home is a premium international furniture and lifestyle brand offering modern, elegant, and functional home solutions. As part of our continued growth in Pakistan, we are seeking a passionate and results-driven Deputy Manager Sales to support and drive sales operations at our Islamabad showroom.Position Overview:The Deputy Manager Sales will assist the Sales Manager in overseeing showroom operations, driving sales performance, managing the sales team, and ensuring top-notch customer satisfaction. This role requires a proactive professional with experience in the furniture, home d&eacute;cor, or interior design industry and strong leadership capabilities.Key Responsibilities:<ul><li>Assist the Sales Manager in achieving monthly and annual sales targets.</li><li>Supervise and motivate the showroom sales team to deliver exceptional performance.</li><li>Support in implementing sales strategies, promotions, and customer engagement activities.</li><li>Ensure high-quality customer service standards and handle key client interactions.</li><li>Maintain product display standards, stock levels, and showroom presentation.</li><li>Track and analyze sales performance, preparing reports and insights for management.</li><li>Assist in staff training, coaching, and performance evaluation.</li><li>Collaborate with marketing and operations for showroom events and campaigns.</li><li>Stay updated with market trends, competitor activities, and product innovations.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Experience: Minimum 3&ndash;5 years of experience in sales (preferably in furniture, retail, or interior design industry).</li><li>Strong leadership, communication, and negotiation skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Good understanding of retail operations and customer relationship management.</li><li>Proficient in MS Office and POS systems.</li><li>Presentable and customer-focused personality.</li></ul>What We Offer:<ul><li>Competitive salary and sales-based incentives.</li><li>Career growth opportunities within a renowned global brand.</li><li>Dynamic and professional working environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

DM Sales (Furniture Industry)

RAHI HOMES

Job Title: Social Media Manager &amp; Content CreatorCompany: RAHI HOMES &ndash; Architecture | Interiors | ExecutionLocation: IslamabadJob Type: Full-time (In-house)Work Schedule: Monday to Saturday | 10:00 AM &ndash; 6:00 PM---About RAHI HOMESRAHI HOMES is a fast-growing design and construction firm known for delivering High-end and modern residential spaces across Islamabad. We specialize in high-end architecture, interior design, and complete execution services. We&rsquo;re looking for a talented Social Media Manager &amp; Content Creator to elevate our digital presence and showcase our premium projects across various platforms.---Key Responsibilities<ul><li>Social Media Strategy &amp; Management:</li><li>Plan and implement a cohesive social media strategy focused on brand growth and engagement.</li><li>Create engaging and trending posts, videos, reels and content that showcases our work and expertise in architecture, interior design and construction</li><li>Manage Instagram, Facebook, YouTube, and LinkedIn accounts.</li><li>Create monthly content calendars and schedule posts with captions and hashtags tailored to our brand voice.</li><li>Collaborate with the design team to ensure content aligns with RAHI HOMES&rsquo; aesthetic and standards.</li></ul>Video Editing &amp; Content Creation:<ul><li>Film, edit, and produce engaging short-form and long-form videos (reels, walkthroughs, behind-the-scenes).</li><li>Capture and showcase the story behind our architectural and interior projects.</li><li>Keep up with the latest trends in editing styles, transitions, and platform algorithms.</li></ul>On-Site Videography:<ul><li>Visit active project sites to shoot in-progress updates, final reveals, and client testimonials.</li><li>Direct and capture content that visually communicates RAHI HOMES&rsquo; design quality and craftsmanship.</li><li>Analytics &amp; Community Engagement:</li><li>Monitor post performance and optimize content based on insights.</li><li>Engage with followers, respond to DMs, and build a strong online community.</li><li>Propose new campaign ideas and growth strategies.</li></ul>---QualificationsGender: Open to all (must be comfortable with on-site shoots)Experience: 1&ndash;2 years in social media/content creation, preferably with an architecture or creative firm.Technical Skills: Proficient in post generation and video editing tools (Canva, Premiere Pro, Final Cut Pro, After Effects, etc.).Creative Skills: Strong aesthetic sense, visual storytelling, and a love for architecture/design.Other: Reliable, deadline-oriented, self-driven, and willing to travel to project sites in twin cities.---Why Join RAHI HOMES?<ul><li>Work directly on luxurious residential projects in a creative environment.</li><li>Help shape the brand voice of a growing architecture and construction firm.</li><li>Freedom to bring your creative ideas to life.</li><li>Opportunity to grow with a firm aiming for national and international expansion.</li></ul>---How to Apply?Submit your CV, portfolio (Instagram handle or video samples) to:Email: cv.rahihomes@gmail.comSubject Line: Social Media Manager Application &ndash; [Your Name]Job Type: Full-timeLocation:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Social Media Manager and Content Creator

brilliant mind events

About Us: BM Events is a premier event management company, delivering world-class experiences across the GCC. We are seeking a results-driven Digital Marketing Specialist to join our growing team and help expand our digital presence, engage clients, and drive business growth.Job Description: The ideal candidate will have 3-5 years of hands-on experience in digital marketing, with a strong background in paid advertising, SEO, social media, and content creation. You will play a key role in developing and executing marketing campaigns that attract clients, enhance engagement, and strengthen brand presence across multiple channels.Key Responsibilities:<ul><li>Plan, manage, and optimize campaigns across Google Ads, Meta Ads (Facebook &amp; Instagram), and LinkedIn Ads.</li><li>Implement SEO strategies to boost website rankings, visibility, and traffic.</li><li>Update website content regularly to reflect services, events, and client offerings.</li><li>Create, schedule, and manage social media content and engagement strategies across platforms.</li><li>Develop B2B marketing strategies to attract potential clients and partners.</li><li>Produce engaging blogs, emails, and other marketing content.</li><li>Collaborate with sales and operations teams to ensure alignment of marketing initiatives with business goals.</li><li>Track, analyze, and report on campaign performance, providing actionable insights for improvement.</li><li>Ensure brand consistency across all digital channels.</li><li>Stay updated on industry trends and competitor activities to maintain a competitive edge.</li><li>Utilize video marketing and YouTube optimization for campaigns.</li><li>Apply graphic design skills using Canva, Adobe Creative Suite, or similar tools.</li></ul>Requirements:<ul><li>Experience: 3-5 years in digital marketing, specializing in Google Ads, Meta Ads, LinkedIn Ads, SEO, and social media management.</li><li>Technical Skills: Proficient with Google Ads, Google Analytics, Meta Ads Manager, and LinkedIn Campaign Manager.</li><li>Content Skills: Strong copywriting and content creation for blogs, social media, and email marketing campaigns.</li><li>Social Media Expertise: Proven experience managing Facebook, Instagram, and LinkedIn marketing campaigns.</li><li>Analytical Skills: Ability to interpret data, optimize campaigns, and provide actionable insights.</li><li>Communication: Excellent written and verbal communication skills.</li><li>Education: Bachelor&rsquo;s degree in Marketing, IT, or a related field.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth, skill enhancement, and career advancement.</li><li>Exposure to high-profile events and international marketing campaigns.</li></ul>How to Apply: Interested candidates are requested to submit their CV and a portfolio of previous digital marketing workJob Types: Full-time, ContractWork Location: In person

Digital Marketing Specialist

Explore 506+ Client engagement manager in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.