account manager

customer success manager

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customer service specialist Jobs in Riyadh

customer service specialist

client relations manager

Tamkeen Human Resource (THR)

<div>
 
 
 Job Summary:
 
 
 
 The Project Manager will oversee the delivery of exceptional, personalized experience service for clients. This role leads a team agent and collaborates with various departments to ensure smooth, exclusive, and Outstanding interactions that uphold the organization&rsquo;s brand image and commitment to service excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Develop and implement service standards, procedures, and protocols to ensure consistent, high-quality experience.
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 Oversee day-to-day operations, ensuring smooth and efficient client interactions.
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 Manage all aspects of visits, including arrival coordination, itinerary management, special requests, and follow-up.
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 Anticipate client needs and take proactive steps to exceed expectations.
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 Handle escalated issues or complaints promptly and professionally.
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 Supervise, train, and motivate the team to deliver premium customer experience.
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 Work closely with internal departments (e.g., operations, logistics, finance, sales, and marketing) to ensure smooth delivery of services.
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 Coordinate with senior management to plan and execute visits, events, or special projects.
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 Monitor service KPIs such as client satisfaction, service quality, and response time.
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 Improve services and process aimed at enhancing client satisfaction and fostering long-term loyalty.
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 Maintain the highest level of confidentiality in handling information.
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 Ensure all interactions are carried out with tact, respect, and discretion.
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 Qualifications:
 
 
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 Education:
 
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field (Master&rsquo;s degree preferred).
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 Experience:
 
 3&ndash;5 years of experience in customer experience, Banking, hospitality, or client relations.
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 Skills:
 
 
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 Excellent communication and interpersonal skills.
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 Strong leadership and team management abilities.
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 High attention to detail and exceptional organizational skills.
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 Ability to handle high-pressure situations with professionalism.
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 Problem Solving and Decision-Making
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 Cultural, protocols and etiquettes Awareness
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 </ul>
 
 
</div>

Project Manger

ACOUSTIEG

<div>
 Welcome to where every role drives real change. At ACOUSTIEG, we don't just offer jobs, we offer the chance to shape industries and transform communities. Join professionals who wake up knowing their work matters, solving challenges that impact millions. Founded in 2018, ACOUSTIEG is one of Saudi Arabia&rsquo;s leading companies in acoustic treatment and sound isolation. We deliver innovative solutions tailored to various sectors, from healthcare and education to residential and commercial projects. Ready to do work that matters? Explore our roles and join those making a real difference.
 
 
 
 Description
 
 
 
 ACOUSTIEG, a leading company in acoustic treatment and sound isolation based in Saudi Arabia, is seeking a Business Support Manager. This role involves overseeing support operations, coordinating between teams, and ensuring client satisfaction to enhance the company's service delivery. The successful candidate will play a key part in driving operational efficiency and supporting business growth, contributing to the company's mission of delivering innovative acoustic solutions across various sectors.
 
 
 
 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Management, or related field.
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 3-5 years of experience in business support or operations management.
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 Strong organizational and leadership skills.
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 Excellent communication and problem-solving abilities.
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 Proficiency in English and Arabic.
 
 
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 Roles And Responsibilities
 
 
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 Manage and oversee business support functions to ensure smooth operations.
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 Coordinate between different departments to facilitate effective communication.
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 Support client relations and address support-related inquiries.
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 Implement process improvements to enhance efficiency.
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 Assist in strategic planning and reporting activities.
 
 
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 Benefits
 
 
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 Competitive salary package.
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 Remote work flexibility.
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 Opportunities for professional growth and development.
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 Collaborative and innovative work environment.
 
 
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 Skills
 
 
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 Strong leadership and organizational skills.
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 Excellent communication skills in English and Arabic.
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 Problem-solving and decision-making abilities.
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 Proficiency with business support tools and software.
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 </ul>
</div>

مدير دعم الاعمال

BRAINS VALLEY

Job Description:We are seeking a results-driven and experienced Sales Manager to lead our sales efforts in the operations and maintenance (O&amp;M) sector across Saudi Arabia. The ideal candidate will have a strong background in the O&amp;M industry, a proven track record of acquiring new clients, and a deep understanding of the Saudi market.Key Responsibilities:<ul><li>Develop and execute a strategic sales plan to expand our client base and achieve sales targets within the operations, maintenance, and cleaning services sector.</li><li>Identify and pursue new business opportunities by building a strong network and pipeline of potential clients.</li><li>Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.</li><li>Lead contract negotiations and close agreements to maximize profitability.</li><li>Collaborate with the operations team to ensure the successful delivery of services and client satisfaction.</li><li>Prepare and present regular sales reports and forecasts to the management team.</li><li>Stay up-to-date with industry trends, market activities, and competitors to identify new opportunities.</li></ul>Qualifications and Experience:<ul><li>Proven work experience as a Sales Manager or in a similar sales role within the Operations and Maintenance industry in Saudi Arabia.</li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.</li><li>Strong business sense and industry expertise in maintenance, operations, and facility management.</li><li>Excellent mentoring, coaching, and people management skills.</li><li>Proficiency in English is required; Arabic is a plus.</li></ul>Preferred Candidates:<ul><li>Preference will be given to candidates with previous experience at one of the following leading companies in the operations, maintenance, and cleaning industry in Saudi Arabia:</li><li>Zahran Operations &amp; Maintenance (ZOMC)</li><li>Seder Group</li><li>Safari Group</li><li>Al-Nasban Group</li><li>SAS Al Balad</li><li>Al-Qassi Company</li><li>Tamimi Group</li><li>Remal Al-Sawahel Company</li><li>Jash Company</li><li>Tuwaiq Company</li></ul>Job Type: Full-time

Sales Manager (Operations & Maintenance)

Pillars Consultancy & Recruitment (Egypt)

Overview We are seeking a highly motivated and experienced Business Development Manager to join our team in Riyadh, Saudi Arabia. The successful candidate will be responsible for identifying and pursuing new business opportunities in the Interior Design - Furniture & fit-out projects market, as well as maintaining and developing relationships with existing clients. Responsibilities <ul><li>Identify and pursue new business opportunities in the architect fit-out projects market</li><li>Develop and implement business development strategies to achieve company objectives</li><li>Build and maintain relationships with potential and existing clients</li><li>Conduct market research and analysis to identify potential clients and market trends</li><li>Prepare and deliver presentations to potential clients</li><li>Collaborate with the design and project management teams to develop tailored solutions for clients</li><li>Negotiate and close contracts with clients</li><li>Monitor and report on market trends, competitor activities, and client feedback</li><li>Attend industry events and networking opportunities to promote the company and develop new business relationships</li><li>Ensure timely and accurate submission of proposals and bids</li><li>Collaborate with other departments to ensure effective project delivery and client satisfaction</li></ul> Qualifications <ul><li>Bachelor's degree in Business Administration, Marketing, or a related field</li><li>Minimum of 15 years of experience in business development, preferably in the architect fit-out projects market</li><li>Proven track record of successfully identifying and closing new business opportunities</li><li>Strong understanding of the interior Design - Furniture & fit-out projects market in Saudi Arabia</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to build and maintain relationships with clients and industry professionals</li><li>Strong analytical and problem-solving skills</li><li>Proficient in Microsoft Office and CRM software</li><li>Fluency in Arabic and English is required</li></ul> Required Skills <ul><li>Bonus</li><li>Trade Shows</li><li>Sales</li><li>Performance</li><li>New Business Opportunities</li><li>Distributors</li><li>Product Knowledge</li><li>Salary</li><li>Conferences</li><li>Travel</li><li>Market Research</li><li>Insurance</li><li>Business Development</li><li>Negotiation</li><li>Research</li><li>Customer Service</li><li>Marketing</li><li>Business English</li><li>Communication</li><li>Sales Management</li></ul>

Business Development Head -Construction/FITOUT, Riyadh

Massar Business Solutions

Business Development Manager / Marketing Manager<ul><li>Location: Riyadh</li><li>Experience: 3-4 years in the Saudi market</li><li>Compensation: Monthly Salary + Commission-based (with potential for performance-linked</li><li>bonuses)</li><li>Requirements</li></ul>:<ul><li>Valid Iqama and Saudi driving license</li><li>Local Transfer or Freelance</li><li>Strong familiarity with major companies in the Riyadh region</li><li>Willingness to travel across KSA for client meetings and market development</li><li>Age below 40 years</li></ul>Industry /Field : Interior &ndash; Fit out (construction) Role Highlights:presentations.<ul><li>Identify and pursue new business opportunities, clients, and markets.</li><li>Generate qualified leads and develop a pipeline of potential projects.</li><li>Maintain strong, long-term relationships with clients and stakeholders</li><li>Represent company Corporation in meetings, events, and embassy-led initiatives</li><li>Maintain CRM records and contribute to strategic growth plans</li><li>Identify and pursue new business opportunities, clients, and markets.</li><li>Generate qualified leads and develop a pipeline of potential projects.</li><li>Collaborate with teams to develop and deliver compelling proposals and</li><li>Negotiate and finalize contracts and agreements.</li><li>Manage the sales process from initial contact to closing deals</li><li>Track and report on business development activities and progress</li><li>Analyse sales performance and market data to inform future strategiesSkills and qualifications</li></ul><ul><li>Proven record of sales growth</li><li>Experience in customer service, marketing, or a sales-related field</li><li>Strong knowledge of business and sales growth techniques</li><li>Exceptional project management skills</li><li>Clear verbal and written communication skills</li><li>Enthusiasm for the company and its growth potential</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Fit out/ Interior industry?</li></ul>

Business Development Manager / Marketing Manager

IIQAF

<div><h3 class="jobSectionHeader">Description</h3>
We are seeking a highly motivated and experienced Business Development Manager to join our esteemed hospitality team. This critical role will be instrumental in driving the growth and expansion of our organization within a competitive market. The ideal candidate will possess a strong understanding of the hospitality industry, with a proven track record of developing and implementing effective business strategies. As a Business Development Manager, you will be responsible for identifying new opportunities and forging strong relationships with clients and partners to enhance our market presence. You will work closely with senior management to align business goals with strategic initiatives, ensuring our services meet the evolving needs of our clientele. A commitment to excellence in service delivery and an ability to anticipate market trends are essential in this role. The successful candidate will have exemplary communication skills and a passion for the hospitality industry, coupled with a results-driven mindset that focuses on achieving both short-term and long-term business objectives. This is an opportunity to play a pivotal role in a vibrant organization and contribute significantly to our ongoing success and reputation in the hospitality sector.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Develop and implement comprehensive business development strategies to achieve organizational goals.</li><li>
Identify and pursue new business opportunities in the hospitality sector.</li><li>
Cultivate and maintain strong relationships with existing and prospective clients.</li><li>
Conduct market research to identify trends, competitive landscape, and areas for growth.</li><li>
Prepare and deliver compelling presentations and proposals to potential clients and stakeholders.</li><li>
Collaborate with marketing and operations teams to enhance service offerings and customer satisfaction.</li><li>
Monitor and report on the effectiveness of business development initiatives and adjust strategies as needed.</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</li><li>
Minimum of 5 years of experience in business development or sales within the hospitality industry.</li><li>
Proven track record of achieving sales targets and driving revenue growth.</li><li>
Excellent verbal and written communication skills, with an ability to engage stakeholders effectively.</li><li>
Strong analytical and problem-solving abilities to make data-informed decisions.</li><li>
Ability to work independently and as part of a team, demonstrating initiative and leadership qualities.</li><li>
Flexibility to travel as required for client meetings and industry events.</li></ul>
<h3 class="jobSectionHeader">Benefits</h3>
<ul><li>Competitive salary and performance-based bonuses.</li><li>
Healthcare benefits and retirement savings plans.</li><li>
Opportunities for professional development and career growth.</li><li>
A dynamic and collaborative work environment.</li><li>
Employee discounts on company products and services.</li></ul></div>

Business Development Manager

Linum Consult

<div>
 
 
 
 PR Account Manager &ndash; Riyadh
 
 
 
 
 
 CLIENT
 
 
 
 
 
 
 Linum Consult&rsquo;s client is a major organisation based in the Middle East. They are urgently seeking a bilingual English- and Arabic-speaking Public Relations Account Manager with immediately availability to join their team in Riyadh, Saudi Arabia
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 
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 Developing, drafting, and updating internal announcements, staff messages, leadership communications, and internal briefing notes
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 Coordinating with internal departments to ensure accurate information flow and alignment across teams, including for internal events
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 Supporting internal campaigns, employee updates, leadership messages, and day-to-day internal communication needs
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 Drafting and editing a wide range of English and Arabic content, including press releases, talking points, reports, social media posts, website content, and internal announcements
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 Ensuring all messaging aligns with the client&rsquo;s tone of voice, business objectives, and overall mission and vision
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 Embedding with the client to assist in the implementation of communication strategies, campaigns, and key initiatives
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 </ul>
 
 
 
 
 
 PROFILE
 
 
 
 
 
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 Degree qualification in Communications, Public Relations, Marketing, Journalism, Business, or similar relevant subject
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 At least 5-6 years&rsquo; experience in public relations and (corporate) communications. Strong background in internal communications whilst embedded with a client
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 Excellent communication skills in spoken and written English and Arabic, with the ability to translate accurately between the two languages
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 Proficient in digital communication tools and social media platforms
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 Excellent understanding of the Saudi media landscape and familiar with Vision 2030 initiatives
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 Immediately available and currently based in Riyadh, Saudi Arabia
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 </ul>
 
 
 
 
 
 APPLICATION PROCESS
 
 
 
 
 
 
 If you fulfil the minimum requirements stipulated by our client and are confidentially interested in applying, then please drop Linum Consult a line with a copy of your CV and contact details to middle.east@linumconsult.com for the attention of Fatima Rodriguez.
 
 
 
</div>

PR Account Manager

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