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client relations officer

International Free Zone Authority | IFZA

<div>
 
 About Us
 
 
 
 IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
 
 
 
 Job Description
 
 
 
 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
 </li>
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 Issuing quotes and providing license-related documentation to clients and professional partners
 </li>
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 Monitoring and updating the CRM system regularly when managing a portfolio of work
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 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
 </li>
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 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
 </li>
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 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
 </li>
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 Fostering long-lasting business relationships with clients and professional partners
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 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
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 Operating closely with sales, finance, and renewals departments
 </li>
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 Performing other job-related duties as assigned by Management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
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 Full English proficiency is required
 </li>
 <li>
 Additional spoken languages are a plus
 </li>
 <li>
 Intermediate computer literacy is required e.g., MS Office
 </li>
 <li>
 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
 </li>
 <li>
 Strong attention to details
 </li>
 <li>
 Customer Service and Client Relationship Management experience is advantageous
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
 <ul>
 <li>
 24 working days as annual leave
 </li>
 <li>
 Annual flight home
 </li>
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 Life insurance plan
 </li>
 <li>
 Medical insurance plan (with the option to upgrade at your own cost)
 </li>
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 Bonus scheme (in relevant departments)
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 <li>
 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
 
 </li>
 </ul>
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Client Relations Officer

Beno

Job Description : As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.You will also be responsible for maintaining a welcoming and organized environment.Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.Assist clients by answering inquiries and guiding them through our services / products.Manage bookings efficiently.Build and maintain positive relationships with clients to enhance customer loyalty.Handle client feedback and complaints gracefully, ensuring prompt resolution.Collaborate with team members to ensure smooth operations and high service standards.Requirements : Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.Excellent communication and interpersonal skills.Professional appearance and a positive attitude.Strong problem-solving skills and the ability to remain calm under pressure.Flexibility to work in shifts, including weekends and holidays.English language is a must, additional languages is an advantage.What We Offer : Competitive salary and benefits package.A dynamic and supportive work environment.Opportunities for growth and career development.

Client Service Officer / Hostess

steadfast group

Position OverviewWe are seeking a Client Relationship Officer with 3&ndash;4 years of professional experience to support the Director&rsquo;s Office in managing client relationships, executive coordination, and digital presence. The ideal candidate will be a smart, active, and highly organized female professional with excellent communication skills and the knowledge in insurance particularly, medical insurance.Key Responsibilities<ul><li>Client Coordination &amp; Relationship Management</li><li>Act as the primary contact for clients, ensuring smooth communication and follow-ups.</li><li>Assist in preparing for client meetings, including agendas, documentation, and presentations.</li><li>Maintain strong professional relationships to enhance client satisfaction and retention.</li><li>Executive Assistance to Director&rsquo;s office</li><li>Support the office of Director with day-to-day tasks, scheduling, and meeting preparations.</li><li>Draft professional correspondence, reports, and presentations (PowerPoint).</li><li>Handle confidential information with discretion and professionalism.</li><li>Digital Presence &amp; Social Media</li><li>Provide basic support in digital marketing activities when required.</li><li>Coordinate with internal/external teams for online visibility.</li><li>Insurance Industry Knowledge</li><li>Apply industry knowledge to support client discussions and internal processes especially in Medical Insurance.</li><li>Coordinate with insurance providers and clients for smooth handling of policies and claims.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree</li><li>3&ndash;4 years of relevant work experience in client relations, executive assistance, or related roles.</li><li>Excellent communication skills in English (spoken and written).</li><li>Basic knowledge of digital marketing tools and social media management.</li><li>Familiarity with medical insurance processes.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Highly organized, detail-oriented, and able to multitask effectively.</li><li>Smart, confident, and professional demeanor with strong coordination skills.</li></ul>Additional Attributes<ul><li>Ability to work independently and proactively.</li><li>Strong interpersonal skills with a client-first mindset.</li><li>Creative approach to presentations and client engagement.</li></ul>Personal Attributes:<ul><li>Innovative &amp; forward-thinking, Calm &amp; Balanced Mind.</li><li>Customer-centric with a strong focus on understanding and meeting customer needs.</li><li>Results-oriented with a high level of motivation and a strong sense of accountability.</li><li>Excellent problem-solving skills and the ability to adapt to changing market conditions.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives</li><li>Comprehensive health insurance plan</li><li>Opportunities for professional development and career growth through learning</li><li>Collaborative and conducive work environment</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>How many years of UAE experience do you have?</li><li>Have you worked in a insurance company?</li><li>Are you familiar with Medical insurance Process?</li><li>What is your current or last drawn Salary?</li></ul>

Client Relationship Officer

Zurich Insurance Company

A leading insurance provider in Dubai is seeking a Customer Service Officer to enhance customer relationships and meet operational targets. Applicants must be UAE Nationals with a Bachelor's degree and relevant experience. Excellent communication in English and Arabic, alongside analytical skills, are essential for success in this full-time role. Join a team that values collaboration and continuous improvement.

Insurance Customer Care Officer - Dubai (On-site)

CleanLine Group

**PLEASE APPLY EGYPTIAN CANDIDATES ONLY**We are seeking a Public Relations Officer (Egyptian) to handle government relations, visas, permits, and company documentation.Position: Public Relations Officer (PRO) Nationality: Egyptian Experience: 0-1 years Location: Dubai, UAEKey Responsibilities:<ul><li>Manage all government and immigration-related processes (MOHRE, Immigration, DED, etc.)</li><li>Process visas, labor cards, Emirates ID, renewals, and cancellations</li><li>Maintain strong relationships with government departments</li><li>Ensure timely submission of legal documents and approvals</li></ul>Requirements:<ul><li>In-depth knowledge of UAE labor laws and government portals</li><li>Excellent Arabic &amp; English communication skills</li><li>Proficient in MS Office (Excel, Word)</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Training and professional development opportunities</li><li>Supportive team environment with mentorship</li><li>Opportunity for career growth within the company</li></ul>Job Type: Full-timePay: AED 2,500.00 &ndash; AED 3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Nationality ?</li></ul>

Public Relation Officer (Fresher)

NADIA GLOBAL

My client is a well-reputed university within a specified geographical region, seeking a professional to lead careers and alumni activities in the region. The role involves engaging global students through one-to-one and group career workshops and events, collaborating with external markets to generate job opportunities, increasing local alumni engagement, affinity, and fundraising, and contributing to marketing, events, and special projects.KEY RESPONSIBILITIES, ACCOUNTABILITIES OR DUTIES :Work with the Centre Director and Careers and Alumni Relations Manager to implement strategies for the careers and alumni department, aligned with university post-graduation services.Gather and report data for reports required by the Ministry of Higher Education and Scientific Research, including user statistics, feedback, and recommendations.Ensure data integrity by working closely with the central postgraduate careers service and alumni office to update and maintain student and alumni records.Monitor the local and regional competitive landscape, building partnerships with business schools, societies, and associations beneficial to the university community.Assist in initiating and managing corporate relations to generate business opportunities.Collaborate with the Marketing and Communications Officer and the Annual Fund Officer to guide marketing, communication, and fundraising activities locally.Coordinate with the Postgraduate Careers Service team to ensure integrated services.Employability & Career Support<ul><li>Provide career advice via face-to-face, phone, and email to postgraduate students.</li><li>Conduct group career management skills training sessions.</li><li>Promote additional career services offered by the central Postgraduate Careers Service.</li><li>Identify and engage local and regional employers to create job opportunities.</li><li>Organize career fairs, events, and produce CV books to enhance employability.</li><li>Engage external industry speakers to increase students' market knowledge.</li><li>Organize networking events, company visits, and external initiatives to elevate student profiles.</li><li>Work with local and regional stakeholders to identify opportunities for students and alumni.</li></ul>Alumni Relations<ul><li>Engage with local and regional alumni to enhance the university's profile and support student initiatives.</li><li>Serve as the point of contact for alumni committees and groups, fostering strong partnerships.</li><li>Manage alumni communication and publicity, including print and digital publications, in collaboration with the marketing team.</li><li>Maintain digital communication channels such as social media, email, and newsletters.</li><li>Guide alumni-related marketing, communication, and fundraising activities.</li><li>Organize alumni networking events, speaker sessions, and company visits.</li><li>Involve alumni in initiatives supporting student employability and university branding.</li><li>Assist in marketing initiatives and support special projects for the Centre Director.</li></ul>Corporate Engagement<ul><li>Develop and manage corporate relations with target clients, partners, and stakeholders.</li><li>Identify and expand corporate opportunities, creating partnerships and job opportunities for students.</li><li>Support social responsibility activities by securing sponsors for initiatives.</li><li>Represent the Dubai Centre at community and networking events.</li><li>Maintain and expand relationships with existing corporate accounts.</li></ul>The post holder will also be required to :<ul><li>Have relevant experience within a Higher Education institution in careers, employability, and alumni relations.</li><li>Be a strong team player with the ability to work independently.</li><li>Possess effective communication skills and high emotional intelligence.</li><li>Be organized, proactive, and able to prioritize diverse tasks.</li></ul>

ASSISTANT MANAGER

Explore 3319+ Client relations officer in Dubai this December. Find roles across top companies and apply now to boost your career.

3319 client relations officer jobs IN Dubai

Client Relations Officer

Client Relations Officer

Client Service Officer / Hostess

Client Relationship Officer

Insurance Customer Care Officer - Dubai (On-site)

Public Relation Officer (Fresher)

ASSISTANT MANAGER