account coordinator

client partner

client relationship coordinator (client onboarding and invoicing) Jobs in London

client services specialist (formerly secretary/pa) Jobs in London

clinic coordinator

client relationship coordinator client onboarding and invoicing

Behavox

<div><h4 class="jobSectionHeader">About Behavox</h4>

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.

From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.

Our approach is unique, and it's validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.

We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.

About the Role

Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.

Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships.

The role requires the ability to think strategically and execute operationally, often in the same day. The Strategic Account Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives; and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control maturity, and platform value.

This is a hybrid position based out of our London office.

What You'll Bring
<ul>
<li>Enterprise compliance technology and unified controls frameworks. Deep working knowledge of how communications surveillance, trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial institutions; understands how clients evaluate and mature their compliance posture over time.</li>
<li>Financial services regulatory environment. Understands the regulatory obligations driving client demand, from communications monitoring requirements to trade reconstruction and archiving mandates, across global banking, hedge fund, asset management, and energy sectors.</li>
<li>Multi-stakeholder account management across regulated financial institutions. Navigates complex organizational structures involving Heads of Surveillance, compliance analysts, technology teams, and operations teams; manages both executive-level strategic relationships and working-level practitioner relationships simultaneously.</li>
<li>Commercial lifecycle management for enterprise SaaS. Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation, close, and pipeline development in partnership with Account Executives; understands how delivery health directly impacts commercial outcomes.</li>
<li>Escalation management and operational accountability. Owns ticket triage, escalation, and resolution end to end for the full portfolio; manages complex, multi-workstream escalations with minimal manager involvement; builds relationships with Product, Engineering, and Support counterparts to accelerate resolution.</li>
</ul>
What You'll Do
<ul>
<li>Account health monitoring and risk identification. Independently assesses account health and risk across commercial, operational, and relationship dimensions; surfaces risk early by reading ticket patterns, stakeholder signals, and adoption data as intelligence; builds intervention plans without manager direction.</li>
<li>Executive business review design and delivery. Designs and executes QBRs and EBRs for all accounts including executive-level engagement; leads conversations about compliance posture, regulatory risk, control maturity, and platform value rather than product update calls.</li>
<li>Renewal ownership and churn forecasting. Owns all renewals across the portfolio: builds retention strategy, leads negotiations, closes; accurately forecasts ARR churn risk and develops mitigation plans using account health data, stakeholder intelligence, and delivery performance indicators.</li>
<li>Expansion identification and commercial execution. Drives inbound expansion deals independently; collaborates with Account Executives per Unit of One model for strategic accounts; leads with value, not discount-first positioning; builds commercial plays grounded in customer intelligence.</li>
<li>Delivery follow-through and client communication ownership. Owns the client-facing narrative when delivery issues arise, ensuring commitments made to the client are tracked and fulfilled; translates technical or operational updates into language the client can act on; holds internal teams accountable through to confirmed resolution so the client has everything they need without chasing.</li>
</ul>
What We Offer
<ul><li>A truly global mission with a passionate community in locations all over the world 
</li>
<li>Huge impact and learning potential as our aspirations require bold innovation 
</li>
<li>Highly competitive compensation</li>
<li>Benefits include fully covered health coverage for employee and family 
</li>
<li>Generous time-off policy and flexible work schedule</li>
</ul>
About Our Process 

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 
 
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. 
 
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:
<ul>
<li>We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process</li>
<li>Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.</li></ul></div>

Strategic Account Manager 3

Canoe Intelligence

<div>COMPANY: Canoe Intelligence
WEBSITE: https://canoeintelligence.com/
TITLE: Channel Manager, Wealth Management
LOCATION: Hybrid in London, UK
SALARY: &pound;95,000 - &pound;110,000 base salary + commission
The Role:
Canoe's private markets data is used by clients through a wide ecosystem of downstream reporting, fund accounting, and portfolio monitoring platforms &mdash; many of which serve institutional investors Canoe doesn't yet have a direct relationship with. As Channel Manager, you will build and own these partnerships end to end: identifying the right downstream platforms across our core EMEA markets, establishing data integrations, structuring revenue-share agreements, and turning each partner's existing client base into a qualified pipeline source for Canoe.
We are looking for candidates with a proven track record of building deep relationships with financial services firms, fintech technology companies, and other commercial partners. You have an extensive knowledge of current market conditions, contending offerings and current penetration of services and solutions. 
What You&rsquo;ll Do:<ul><li>
Identify new downstream reporting, fund accounting, and portfolio monitoring platforms serving EMEA-based LPs, asset servicers, family offices and wealth managers whose end clients represent untapped access points for Canoe &mdash; including platforms where Canoe has no existing relationship today.</li><li>
Build relationships with multiple stakeholders at existing downstream partners, to ensure healthy partnership relationships and promote commercial success.</li><li>
Develop and implement strategies to cultivate new opportunities with current and potential channel partners.</li><li>
Design and negotiate commercial terms &mdash; referral fees, revenue share, or reseller/marketplace arrangements &mdash; that make Canoe an easy &quot;yes&quot; for a partner's leadership team.</li><li>
Approach, negotiate, and close technical integration agreements with target downstream platforms, working with product and engineering to scope what a joint data pipeline looks like.</li><li>
Achieve quarterly goal of generating qualified sales opportunities from channel partners.</li><li>
Conduct high-level discovery conversations and meetings with partners and prospective clients.</li><li>
Educate partners about Canoe&rsquo;s product and articulate both Canoe&rsquo;s value proposition with prospects as well as partners.</li><li>
Conduct client, prospect, industry, competitor, and market research/analysis to inform targeted business development efforts.</li><li>
Work cross-functionally across marketing, growth, direct sales, and relationship managers to drive new business opportunities and increase revenue generation.</li><li>
Attend conferences, networking events, and other partner meetings to meet with channel partners and build Canoe&rsquo;s brand in the market.</li><li>
Track and report partner-sourced pipeline, lead volume, and conversion against target &mdash; this is the core metric leadership will use to evaluate the role.</li></ul> 
What We&rsquo;re Looking For:<ul><li>
5+ years in fintech channel/partnerships, or strategic alliances, ideally with direct experience partnering with or selling into fund administration, fund accounting, or portfolio monitoring platforms.</li><li>
Strong discovery skills, with a knack for identifying pain points and consultative selling</li><li>
Working knowledge of the EMEA alternative investment landscape &mdash; key GP/LP servicing platforms, fund domicile jurisdictions (Luxembourg, Ireland, Channel Islands), and relevant regulatory frameworks (AIFMD, SFDR).</li><li>
Proven ability to originate and close partnership agreements from scratch &mdash; this is a hunting role, not a relationship-management one. Track record of building a channel program where none existed is a strong plus.</li><li>
Comfort negotiating commercial terms &mdash; referral models, revenue share, marketplace listings &mdash; with both business and legal stakeholders on the partner side.</li><li>
Strong executive presence, able to sell a technical integration vision to both a partner's commercial leadership and their product/engineering teams.</li><li>
Self-directed and comfortable with ambiguity &mdash; much of the target partner landscape and playbook will be built by you, not handed to you.</li><li>
Fluency in CRM and partnership tooling (Salesforce or similar).</li><li>
Additional European language fluency (German) is a plus given the target markets, though not required.</li><li>
Dedication to tracking and improving performance and efficiency daily</li><li>
Strong written and verbal communication skills, with excellent listening skills</li><li>
Bias for action and a strong desire to work in a fast-paced startup environment</li><li>
A strong cross-functional collaborator who can build relationships across the company</li></ul> 
What You&rsquo;ll Get:<ul><li>
A stipend for benefits, including medical, dental, &amp; vision benefits</li><li>
Flexible PTO
</li><li>Pension contribution</li><li>
Flexible work from home policy
</li><li>Home office stipend</li><li>
Employee Assistance Program</li><li>
Gym/wifi reimbursement</li><li>
Education assistance</li><li>
Parental Leave</li></ul>
Our Values:<ul><li>
Client First &mdash;&gt; Listen, and deliver client-centric solutions</li><li>
Be An Owner &mdash;&gt; Take initiative, improve situations, drive positive outcomes</li><li>
Excellence &mdash;&gt; Always set the highest standard for yourself and others</li><li>
Win Together &mdash;&gt; 1 + 1 = 3</li></ul>
Who We Are:
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe&rsquo;s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe&rsquo;s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Channel Manager, Wealth Management

Travtus

<div><h1 class="jobSectionHeader">Solution Consultant &ndash; Client Solutions &amp; Platform Enablement</h1>
London (On-site, Farringdon office)
Full-time | &pound;70,000 &ndash; &pound;85,000<h2 class="jobSectionHeader">
Job Summary</h2>
We&rsquo;re looking for a Solution Consultant who combines structured business analysis with strong technical fluency and deep platform ownership.
This role sits at the intersection of clients, product, and engineering. You will lead discovery, design scalable solutions using the Travtus Everyday (AI) platform, configure workflows and automation logic, and ensure successful deployment and adoption.
You will operate as a trusted advisor to clients &mdash; understanding their operational challenges in depth and translating them into either structured product requirements or robust platform configurations. You&rsquo;ll need to be comfortable discussing APIs, integrations, workflows, and system behaviour with technical teams, while maintaining credibility with senior business stakeholders.
This is not a purely functional BA role, nor a pure pre-sales role. It is a hybrid position requiring business structure, systems thinking, and hands-on solution design capability.<h2 class="jobSectionHeader">
About Travtus</h2>
Travtus is transforming the Housing Industry with our Everyday (AI) platform. We bring intelligence and automation together in one place so teams can move faster and work smarter. By delivering everyday AI decisions and workflows across the systems operators already use, we help organisations improve efficiency while enhancing the resident experience.<h2 class="jobSectionHeader">
About the Role</h2><h3 class="jobSectionHeader">
Client Discovery &amp; Structured Analysis</h3><ul><li>
Lead structured discovery workshops with operational and senior stakeholders.</li><li>
Understand workflows, constraints, data structures, integrations, and success metrics.</li><li>
Translate ambiguous business problems into clear process maps, decision trees, and solution hypotheses.</li><li>
Challenge assumptions and guide clients toward scalable, product-aligned solutions.</li></ul><h3 class="jobSectionHeader">
Solution Design &amp; Platform Configuration</h3><ul><li>
Design and configure workflows, rules, automation logic, and system mappings within the Travtus platform.</li><li>
Convert business requirements into structured configuration and system behaviour.</li><li>
Think in decision trees, edge cases, exception handling, and data dependencies.</li><li>
Ensure solutions are scalable, maintainable, and aligned with the long-term product vision.</li><li>
Own solution quality from design through deployment.</li></ul><h3 class="jobSectionHeader">
Technical Collaboration &amp; Integrations</h3><ul><li>
Work closely with Engineering and Product when new functionality or enhancements are required.</li><li>
Translate client requirements into well-structured user stories and acceptance criteria.</li><li>
Confidently discuss APIs, data schemas, integrations, and system interactions.</li><li>
Support troubleshooting of configuration and data-related issues during implementation.</li><li>
Validate that integrations and automation behave as intended in real-world scenarios.</li></ul><h3 class="jobSectionHeader">
Testing, Validation &amp; Business Outcomes</h3><ul><li>
Define acceptance criteria rooted in real business use cases.</li><li>
Support UAT and validate that configured solutions reflect documented intent.</li><li>
Identify gaps between expected and actual system behaviour.</li><li>
Ensure measurable client value is delivered through effective solution design.</li></ul><h3 class="jobSectionHeader">
Client Training &amp; Enablement</h3><ul><li>
Develop and deliver structured training sessions for client teams.</li><li>
Create clear documentation and enablement materials.</li><li>
Ensure clients understand both how the platform works and how to optimise its impact.</li><li>
Support long-term adoption through clear guidance and workflow embedding.</li></ul><h3 class="jobSectionHeader">
Product Feedback &amp; Continuous Improvement</h3><ul><li>
Identify recurring patterns in client needs and feed structured insights into the product roadmap.</li><li>
Balance bespoke requests with platform scalability.</li><li>
Contribute to internal best practices, reusable configuration frameworks, and implementation playbooks.</li><li>
Help improve onboarding, deployment, and documentation processes.</li></ul><h2 class="jobSectionHeader">
Requirements</h2>
We&rsquo;re looking for someone analytical, technically fluent, and client-confident &mdash; capable of moving seamlessly between business strategy and system logic.<h3 class="jobSectionHeader">
Must-Have</h3><ul><li>
Proven experience in a Solution Consultant, Implementation Consultant, Technical Business Analyst, or similar hybrid SaaS role.</li><li>
Strong business analysis capability &mdash; including structured discovery, process modelling, and requirement documentation.</li><li>
Experience working with complex SaaS platforms.</li><li>
Hands-on experience configuring systems, workflows, or rule-based automation.</li><li>
Comfort discussing APIs, integrations, and data structures (no coding required, but strong technical fluency expected).</li><li>
Ability to translate business needs into structured user stories and acceptance criteria.</li><li>
Experience supporting UAT and business-led validation.</li><li>
Strong stakeholder management skills, including senior client exposure.</li><li>
Excellent communication and presentation skills.</li><li>
Confident operating in a startup or scale-up environment with evolving requirements.</li></ul><h3 class="jobSectionHeader">
Nice-to-Have</h3><ul><li>
Experience with AI-driven, workflow-heavy, or automation platforms.</li><li>
Exposure to REST APIs, webhooks, Postman, or integration tools.</li><li>
Experience in housing, property, or regulated industries.</li><li>
Experience developing training programmes or enablement frameworks.</li><li>
Exposure to QA processes or deployment cycles.</li></ul><h2 class="jobSectionHeader">
About the Team</h2>
We&rsquo;re a highly collaborative, product-driven team that values clarity, ownership, and impact. Solution Consultants play a central role in connecting client reality with product evolution, ensuring business intent is accurately translated into scalable technical solutions.
We believe in the value of in-person collaboration, with team members spending at least three days a week in our modern Farringdon office.<h2 class="jobSectionHeader">
Benefits</h2><ul><li>
Be part of a fast-growing, mission-driven startup</li><li>
Hands-on exposure to applied AI in a real-world, high-impact sector</li><li>
High ownership and visibility across client and product teams</li><li>
Private healthcare</li><li>
Pension</li><li>
Deliveroo allowance</li></ul></div>

Solution Consultant – Client Solutions & Platform Enablement

Wunderman Thompson

<div>Aug 24, 2026
<div><div><h4 class="jobSectionHeader">Who We Are</h4>
MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients&rsquo; businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
</div>WPP Enterprise Solutions MAP is looking for an Experience Strategy Director to lead where connected customer experience goes next &ndash; for our clients, and for the capability itself. You'll bring deep expertise in CRM, personalization, and loyalty to a portfolio of global clients, and help set the direction for how we build first-party-data-driven experiences at scale.
<h2 class="jobSectionHeader">What will your day look like?</h2>
As an Experience Strategy Director, you set the strategic direction for how we build cohesive, customer-first experiences across marketing automation, personalization, loyalty, and CRM for a portfolio of global clients. You will own the end-to-end customer experience, translating business opportunities into outcomes that are as engaging for consumers as they are commercially viable for our clients, staying close to the data, technology, and capabilities that turn that strategy into real, compelling interactions.
Your role is highly client-facing and you&rsquo;ll build and own relationships with client leadership and key stakeholders, both internally and externally, pushing innovative thinking and setting the bar for best-in-class solutions across everything your portfolio delivers. You'll work closely with the wider client team &ndash; strategists, technologists, data specialists, and creatives &ndash; steering their work toward a single, connected vision of the customer experience.
You'll lead complex client engagements across your accounts, bringing deep specialist expertise within a core proposition such as personalization or loyalty. You're also a driving force behind the experience strategy capability itself &ndash; evangelizing and refining our experience strategy service lines, educating strategists and clients alike, and leading major new business pursuits that grow our footprint.
Client Delivery
<ul><li>Set the strategic direction for your accounts, applying deep specialist expertise within a core proposition such as personalization or loyalty to every engagement.
</li></ul><ul><li>Own strategic impact, delivery quality, and client satisfaction across your accounts, while keeping utilization and billability healthy across your client teams.
</li></ul><ul><li>Act as a strategic partner and thought leader to client leadership, shaping their broader CX and marketing strategy, not just the immediate brief in front of you.
</li></ul><ul><li>Maximize the output of client and project teams to deliver high-quality work across several concurrent, often complex, workstreams.
</li></ul>Practice Development &amp; Innovation
<ul><li>Evangelize and evolve MAP's experience strategy service lines and methodologies, keeping the practice ahead of client needs, not just level with them.
</li></ul><ul><li>Educate clients, strategists at every level, and colleagues across capabilities on experience strategy propositions and ways of working.
</li></ul><ul><li>Evaluate and refine existing service lines and frameworks so they scale consistently across clients, industries, and portfolios.
</li></ul><ul><li>Develop the strategists working alongside you, sharing your expertise and helping shape the next generation of experience strategy talent.
</li></ul>Business Development
<ul><li>Lead or act as primary strategy advisor on major new business pursuits, converting opportunities into profitable, long-term engagements.
</li></ul><h2 class="jobSectionHeader">Who are you going to work with?</h2>
<ul><li>You'll report to the Global Head of Experience Strategy, based in Copenhagen.
</li></ul><ul><li>This is a highly client-facing role: you'll work closely with client teams across our global network of agencies and offices.
</li></ul><ul><li>You'll collaborate daily with the wider MAP capabilities, including technology, data, design, business consulting, and client services.
</li></ul><h2 class="jobSectionHeader">What do you bring to the table?</h2>
<ul><li>A proven track record leading complex CX, CRM, personalization, or loyalty engagements, in an agency, consultancy, or in-house.
</li></ul><ul><li>Deep fluency in the platforms and data models behind connected customer experience, such as Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, or similar, and the judgment to know where they add value and where they don't.
</li></ul><ul><li>Strong commercial acumen: comfortable owning the profitability, utilization, and health of a client portfolio.
</li></ul><ul><li>A natural teacher, able to bring strategists and clients along on complex thinking, not just present it to them.
</li></ul><ul><li>Excellent stakeholder management across global, matrixed environments.
</li></ul><ul><li>A global perspective and flair for cross-cultural collaboration, particularly between the US and Europe.
</li></ul><h2 class="jobSectionHeader">A leader in personalized customer experiences</h2>
WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1,000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
<div>WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click &ldquo;Apply now&rdquo; below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.</div></div></div><div></div>

Experience Strategy Director

<div>Aug 25, 2026
<div><div><h4 class="jobSectionHeader">Who We Are</h4>
MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients&rsquo; businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
</div>Step into the pinnacle of client leadership at MAP as our next Client Partner. This is an executive-level role for a visionary leader who commands confidence, inspires teams, and serves as a true benchmark of excellence across the business.
As a Client Partner, your strategic prowess, commercial sharpness, and executive gravitas will define the future of our most critical global client relationships. You will own the long-term strategic vision for large enterprise accounts, directly influencing C-suite stakeholders and aligning their business ambitions with MAP&rsquo;s market-leading capabilities. We are looking for an established leader - someone who brings quiet authority, deep accountability, and an inspirational presence that both our global clients and our internal teams can look up to. If you are a transformative leader with a proven track record of orchestrating enterprise-level growth and developing top-tier talent, this is your opportunity to redefine customer experience at the highest level.
<h2 class="jobSectionHeader">What will your day look like?</h2>
In this role, no two days are the same, but your impact will always be felt at the highest strategic and commercial levels across global accounts. Your day-to-day responsibilities include:
<ul><li>Executive Client Leadership: Serve as the ultimate partner and trusted strategic advisor to C-suite client executives, driving long-term alignment and expanding the scope and impact of MAP&rsquo;s global engagements.
</li></ul><ul><li>Visionary Strategic Direction: Influence our clients&rsquo; multi-year roadmaps and business transformations, positioning MAP&rsquo;s capabilities in CRM, data strategy, and CX to solve their most complex enterprise challenges.
</li></ul><ul><li>Inspirational Team Leadership &amp; Mentorship: Lead, empower, and mentor large cross-functional teams. You will set the tone for excellence, acting as a role model who builds confidence, fosters strategic thinking, and nurtures the next generation of leadership within MAP.
</li></ul><ul><li>Commercial Stewardship &amp; P&amp;L Ownership: Take full accountability for the financial health and profitability of your client portfolio, driving sustainable revenue growth, strategic ROI, and commercial rigor.
</li></ul><ul><li>Strategic Execution &amp; Innovation: Translate high-level client business objectives into actionable, revenue-generating programs, consistently championing innovation and MAP&rsquo;s advanced capabilities.
</li></ul><ul><li>Global Network Orchestration: Act as the key executive liaison within the broader WPP and VML networks, expertly leveraging global talent, resources, and cross-agency capabilities to deliver seamless, end-to-end solutions.
</li></ul><h2 class="jobSectionHeader">Who are you going to work with?</h2>
As a Client Partner, you are the strategic anchor connecting senior client executives with an elite, global network of multidisciplinary experts.
Internally and across the wider WPP network, you will lead and collaborate with Client Service Directors, Delivery Partners, Solution Architects, Data Scientists, Creative Directors, and Technology Leads. You will set the vision and benchmark for these teams, bringing out their best work through empathetic, confident, and decisive leadership. Externally, you will engage directly with client Board members, CMOs, CDOs, and enterprise leaders, establishing high-trust relationships that elevate MAP from a supplier to an indispensable business partner.
<h2 class="jobSectionHeader">What do you bring to the table?</h2>
You are a seasoned executive who combines natural confidence, strategic intelligence, and deep commercial acumen. You possess the gravitas to command any room, the composure to navigate complex global matrix organizations, and the leadership quality that makes people want to follow your direction.
Specifically, you bring:
<ul><li>15+ years of progressive executive experience leading large client accounts within a top-tier digital transformation consultancy, global agency network, or technology services firm.
</li></ul><ul><li>Proven track record of enterprise leadership managing and significantly scaling multi-million-dollar global client portfolios with direct C-suite accountability.
</li></ul><ul><li>Inspirational leadership skills with demonstrated success in managing, mentoring, and inspiring large, multidisciplinary teams and senior client-facing leaders.
</li></ul><ul><li>Deep commercial and domain expertise across data strategy, customer experience (CX), CRM, and enterprise tech platforms (e.g., Salesforce Marketing Cloud, Adobe Experience Cloud).
</li></ul><ul><li>Exceptional executive presence and communication skills in English, with the confidence to influence board-level decision-making and articulate complex strategies with clarity.
</li></ul><ul><li>Global network fluency, with experience operating seamlessly across international networks (such as WPP) to orchestrate complex, multi-region solutions.
</li></ul><ul><li>Hands-on experience with AI technologies and intelligent agents - both in streamlining internal ways of working and in shaping innovative deliverables that drive value for clients.
</li></ul><ul><li>Uncompromising accountability, self-discipline, and vision to define multi-year growth roadmaps, manage substantial budgets, and drive transformational business outcomes.
</li></ul><h2 class="jobSectionHeader">A leader in personalized customer experiences</h2>
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
<h2 class="jobSectionHeader">A global network</h2>
We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.
#LI-EMEA
<div>WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click &ldquo;Apply now&rdquo; below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.</div></div></div><div></div>

Client Partner

Alvarez & Marsal

<div>Description
About Alvarez &amp; Marsal 
Alvarez &amp; Marsal (A&amp;M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work - guided by A&amp;M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&amp;M.
The Team 
Digital &amp; Technology Services (DTS) helps clients create value through digital and technology-led change. We work with Corporate, Private Equity and Financial Services clients across areas including technology strategy, technology due diligence, IT carve-outs and integration, technology transformation, IT cost-out, data, AI, cloud, cyber, analytics and digital value creation. We are looking for a commercially focused Business Development and Pursuits Director to help accelerate DTS growth across EMEA.
This role will work closely with Managing Directors, sector leaders and client account teams to identify opportunities, build senior relationships and convert demand into revenue. The successful candidate will combine professional services business development experience, strong pursuit discipline and the confidence to work directly with senior stakeholders. They will help shape target account strategies, qualify opportunities, support high-priority proposals and position DTS as a trusted advisor to technology, finance and operating leaders. This is a high-impact role with significant exposure to senior leadership and direct influence on the growth of one of A&amp;M&rsquo;s fastest-growing businesses. It requires independence, commercial judgement, pace and the ability to turn market insight into practical growth activity.
How you will contribute<ul><li>
Market and account development: develop target account plans across Corporate, Private Equity and Financial Services clients, aligned to DTS growth priorities, sector focus areas and senior stakeholder relationships.</li><li>
Opportunity generation: identify and qualify new opportunities through targeted outreach, relationship mapping, referrals, events, market insight and collaboration with A&amp;M client account teams.</li><li>
Senior stakeholder engagement: build and maintain relationships with CIOs, CTOs, CDOs, CFOs, PE operating partners and other executive decision makers. 
Pursuits and proposals: work with Managing Directors and sector leaders to shape pursuit strategies, buying hypotheses, pitch materials, credentials, RFP responses and client proposals.</li><li>
Commercial proposition development: translate complex technology themes into clear client value propositions linked to EBITDA improvement, operational efficiency, transaction value, risk reduction and growth.</li><li>
Cross-selling: connect DTS capabilities with broader A&amp;M service lines, including performance improvement, transaction advisory, restructuring and transformation opportunities. 
Pipeline management: maintain CRM discipline, pipeline hygiene, opportunity tracking and performance reporting to provide clear visibility of activity, conversion and revenue potential.</li><li>
Marketing and campaigns: partner with marketing and practice leadership on events, campaigns, roundtables, thought leadership and market-facing content that supports demand generation.</li><li>
Market intelligence: bring insight on competitors, client priorities, technology trends and buying patterns to inform DTS growth strategy.</li></ul>
Qualifications
 <ul><li>7&ndash;10+ years&rsquo; experience in business development, sales, account management within consulting or services, ideally within professional services, consulting, systems integration, technology vendors or managed services.</li><li>
Proven track record generating, qualifying and converting consulting or technology services opportunities.</li><li>
Strong understanding of digital transformation, technology strategy, data, AI, cloud, cyber, enterprise applications, PE value creation and/or technology due diligence.</li><li>
Confidence engaging senior client stakeholders and building trusted relationships with executive decision makers.</li><li>
Strong commercial judgement, with the ability to identify buying triggers, qualify opportunities and prioritise effort where there is clear revenue potential.</li><li>
Excellent proposal, pursuit, communication and stakeholder management skills, with the ability to translate complex technology themes into clear business outcomes. &bull; Strong CRM discipline and experience using pipeline reporting, sales dashboards and performance metrics to support leadership decisions.</li><li>
Self-starter who is comfortable working at pace, managing ambiguity and influencing senior professionals without heavy direction.</li><li>
Bachelor&rsquo;s degree in Business, Technology, Information Systems, Marketing, Engineering or a related field.</li><li>
MBA or relevant postgraduate qualification preferred but not required</li></ul>
Your journey at A&amp;M
We recognise that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person&rsquo;s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritise your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favourite aspects of working at A&amp;M. The possibilities are endless for high-performing and passionate professionals.</div>

Business Development & Pursuits Director, Digital & Technology - London

Barclays

<div><div>Date live: 25/08/2026
 Business Area: Private Bank Processing
 Area of Expertise: Product Development &amp; Management
 Contract: Permanent
 Reference Code: JR-0000123512</div></div>
 <div><ul><li>Lead the development of next-generation marketing, personalisation and decisioning capabilities that deliver tailored, timely and relevant experiences across channels.</li>
<li>Shape the future of data-driven engagement by combining customer insights, AI, analytics and digital experiences to deepen client relationships and commercial outcomes.</li>
<li>Define and own the strategic vision, roadmap and outcomes for the tribe, ensuring investment is aligned to measurable business, colleague and client value.</li>
<li>Lead a multidisciplinary organisation spanning Product, Design, Engineering, Data and Delivery, creating an environment where empowered teams can deliver continuously and at pace.</li>
<li>Drive end-to-end transformation initiatives, translating complex business priorities into scalable products, journeys and capabilities that improve colleague and client experiences.</li>
<li>Build strong partnerships with senior business, technology and operations stakeholders to align priorities, manage dependencies and deliver sustainable outcomes across the wider PBWM ecosystem.</li>
<li>Champion modern product and agile ways of working, fostering a culture of experimentation, evidence-based decision making, continuous improvement and accountability for outcomes.</li>
</ul>Desired Skills/Experience
<ul><li>Proven experience leading large-scale digital, marketing, customer engagement or personalisation transformations, with accountability for defining strategy, securing investment and delivering measurable business outcomes.</li>
<li>Strong understanding of customer data, analytics, AI and personalisation capabilities, with a track record of translating insight into relevant, timely and impactful client engagement across multiple channels.</li>
<li>Experience operating within complex, regulated environments and partnering across Product, Technology, Data, Operations and Front Office teams to deliver end-to-end client and commercial outcomes.</li>
<li>Experience within wealth management, private banking, institutional, B2B or relationship-led businesses is highly desirable. Candidates should understand how engagement, decisioning and personalisation differ in high-value, adviser-supported environments compared to purely digital, high-volume retail B2C models.</li>
<li>Standout candidates will have successfully defined and executed multi-year digital transformation strategies, built and led high-performing product organisations, and demonstrated the ability to identify emerging industry, data and AI trends and convert them into scalable competitive advantage.</li>
</ul>Purpose of the role
To drive innovation, meet customer needs, and ensure the bank's long-term success and competitive edge.
Accountabilities
<ul><li>Execution of market research to understand customer needs, pain points, and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings, and to identify opportunities for diversification to gain a competitive advantage.</li>
<li>Collaboration with stakeholders across departments and teams including marketing, sales, technology, engineers, designers etc to generate innovative and feasible product ideas and porotypes for testing aligned with customer needs and strategic goals.</li>
<li>Development of concepts and specifications which define features, functionalities, target market, user interface, technical specifications and potential revenue models of new products.</li>
<li>Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.</li>
<li>Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product before launch.</li>
<li>Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.</li>
<li>Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation to assess the product's performance against set goals.</li>
</ul>Director Expectations
<ul><li>To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..</li>
<li>They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..</li>
<li>Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.</li>
<li>Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.</li>
<li>Escalates breaches of policies / procedure appropriately.</li>
<li>Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.</li>
<li>Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.</li>
<li>Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.</li>
<li>Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.</li>
<li>Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.</li>
<li>Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.</li>
<li>Negotiate with and influence stakeholders at a senior level both internally and externally.</li>
<li>Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.</li>
<li>Mandated as a spokesperson for the function and business division.</li>
</ul>All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Martech/Hyperpersonalisation Tribe Lead

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