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client relationship manager

Behavox

<div><h4 class="jobSectionHeader"><b>About Behavox</b></h4>
<p>
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.</p>
<p>
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.</p>
<p>
Our approach is unique, and it's validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.</p>
<p>
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.</p>
<p><b>
About the Role</b></p>
<p>
Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.</p>
<p>
Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships.</p>
<p>
The role requires the ability to think strategically and execute operationally, often in the same day. The Strategic Account Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives; and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control maturity, and platform value.</p>
<p>
This is a hybrid position based out of our London office.</p>
<p><b>
What You'll Bring</b></p>
<ul>
<li><b>Enterprise compliance technology and unified controls frameworks.</b> Deep working knowledge of how communications surveillance, trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial institutions; understands how clients evaluate and mature their compliance posture over time.</li>
<li><b>Financial services regulatory environment.</b> Understands the regulatory obligations driving client demand, from communications monitoring requirements to trade reconstruction and archiving mandates, across global banking, hedge fund, asset management, and energy sectors.</li>
<li><b>Multi-stakeholder account management across regulated financial institutions.</b> Navigates complex organizational structures involving Heads of Surveillance, compliance analysts, technology teams, and operations teams; manages both executive-level strategic relationships and working-level practitioner relationships simultaneously.</li>
<li><b>Commercial lifecycle management for enterprise SaaS.</b> Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation, close, and pipeline development in partnership with Account Executives; understands how delivery health directly impacts commercial outcomes.</li>
<li><b>Escalation management and operational accountability</b>. Owns ticket triage, escalation, and resolution end to end for the full portfolio; manages complex, multi-workstream escalations with minimal manager involvement; builds relationships with Product, Engineering, and Support counterparts to accelerate resolution.</li>
</ul>
<p><b>What You'll Do</b></p>
<ul>
<li><b>Account health monitoring and risk identification.</b> Independently assesses account health and risk across commercial, operational, and relationship dimensions; surfaces risk early by reading ticket patterns, stakeholder signals, and adoption data as intelligence; builds intervention plans without manager direction.</li>
<li><b>Executive business review design and delivery.</b> Designs and executes QBRs and EBRs for all accounts including executive-level engagement; leads conversations about compliance posture, regulatory risk, control maturity, and platform value rather than product update calls.</li>
<li><b>Renewal ownership and churn forecasting.</b> Owns all renewals across the portfolio: builds retention strategy, leads negotiations, closes; accurately forecasts ARR churn risk and develops mitigation plans using account health data, stakeholder intelligence, and delivery performance indicators.</li>
<li><b>Expansion identification and commercial execution.</b> Drives inbound expansion deals independently; collaborates with Account Executives per Unit of One model for strategic accounts; leads with value, not discount-first positioning; builds commercial plays grounded in customer intelligence.</li>
<li><b>Delivery follow-through and client communication ownership.</b> Owns the client-facing narrative when delivery issues arise, ensuring commitments made to the client are tracked and fulfilled; translates technical or operational updates into language the client can act on; holds internal teams accountable through to confirmed resolution so the client has everything they need without chasing.</li>
</ul>
<p><b>What We Offer
</b></p><ul><li>A truly global mission with a passionate community in locations all over the world<br>
</li>
<li>Huge impact and learning potential as our aspirations require bold innovation<br>
</li>
<li>Highly competitive compensation</li>
<li>Benefits include fully covered health coverage for employee and family<br>
</li>
<li>Generous time-off policy and flexible work schedule</li>
</ul>
<p><b>About Our Process</b></p><br>
<p>
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.<br>
<br>
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.<br>
<br>
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.</p>
<p><b>
Please note that:</b></p>
<ul>
<li>We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process</li>
<li>Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.</li></ul></div>

Strategic Account Manager 3

Xelix

<div><p><b>About us</b></p><p>
We&rsquo;re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.</p><p>
Things are going really well for us - we raised our Series A funding round from top investors, we&rsquo;ve grown our team to almost 100, and we&rsquo;ve won industry awards for our products.</p><p></p><p><b>
About the role</b></p><p>
We&rsquo;re looking for an experienced, hands-on <b>Senior Account Manager</b> to join our fast-growing scale up. This is a proactive, commercially minded role: you&rsquo;ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You&rsquo;ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.</p><p></p><p><b>
What you'll be doing</b></p><ul><li><p>
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.</p></li><li><p>
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.</p></li><li><p>
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.</p></li><li><p>
Develop a deep understanding of each customer&rsquo;s priorities, operating model, systems landscape, and roadmap&mdash;using this to shape account strategy and unlock expansion.</p></li><li><p>
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.</p></li><li><p>
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.</p></li><li><p>
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.</p></li><li><p>
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.</p></li><li><p>
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.</p></li><li><p>
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.</p></li><li><p>
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.</p></li></ul><p></p><p><b>
What you&rsquo;ll bring</b></p><ul><li><p>
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.</p></li><li><p>
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.</p></li><li><p>
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).</p></li><li><p>
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.</p></li><li><p>
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.</p></li><li><p>
Comfortable managing complex, multi-stakeholder enterprise accounts&mdash;navigating economic buyers, decision-makers, champions and influence networks to drive change.</p></li><li><p>
Proficient in MEDDPICC or similar sales methodology</p></li></ul><ul><li><p>
Evidence of proactively identifying risk and leading &ldquo;save plans&rdquo;: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.</p></li><li><p>
Strong cross-functional leadership: you&rsquo;re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.</p></li><li><p>
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.</p></li><li><p>
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.</p></li><li><p>
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.</p></li><li><p>
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.</p></li></ul><p></p><p><b>
What we offer in return</b></p><p>
Competitive salary of &pound;60,000 - &pound;76,000 depending on experience + 30% commission</p><p>
️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days</p><p>
Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym</p><p>
Comprehensive private medical &amp; dental cover with Vitality</p><p>
Enhanced parental leave pay</p><p>
Learning &amp; development culture &ndash; &pound;1,000 personal annual budget</p><p>
We&rsquo;re carbon-neutral and are working towards ambitious carbon reduction goals</p><p>
Lots of team socials &amp; activities</p><p>
️ Annual team retreat</p><p></p><p><b><br>
Want to learn more?</b></p><ul><li><p>
About us</p></li><li><p>
Xelix blog</p></li><li><p>
Xelix news</p></li><li><p>
Xelix glassdoor</p></li></ul><p>
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!</p><p>
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.</p><p>
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.</p><p>
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.</p></div>

Senior Account Manager - Enterprise

EPAM Systems

<div><p>We're looking for a <b>Client Engagement Lead &ndash; Data &amp; AI</b> to join our team in London, UK in a hybrid working mode.</p><p>
In this role, you will take ownership of key client relationships, lead engagements from vision to delivery, and serve as a trusted advisor for data and AI initiatives. You will combine business strategy expertise with technical fluency to influence senior stakeholders, shape solutions and drive measurable business outcomes.</p><p>
You will play an active role in presales by identifying opportunities, scoping engagements, and creating commercially viable proposals. Success will be defined by delivering impactful projects, strengthening strategic partnerships, and enabling account growth.</p><p>
If you enjoy building long-term relationships, driving data and AI adoption, and operating at the intersection of technology and business strategy, this position offers a unique opportunity to deliver significant client and organizational value.</p><p><b>
Responsibilities</b></p><ul><li>
Build and maintain trusted relationships with senior-level stakeholders, acting as the primary contact for Data &amp; AI engagements
</li><li>Lead presales activities, including shaping proposals, supporting opportunity qualification and engagement design
</li><li>Drive account growth by identifying new opportunities and securing long-term partnerships
</li><li>Guide engagements from planning through delivery, ensuring outcomes align with established objectives and timelines
</li><li>Collaborate with technical experts to design data modernization, AI and machine learning adoption strategies
</li><li>Promote best practices for data governance, analytics and enterprise AI integration across engagements
</li><li>Manage risk, scope and client expectations while steering multidisciplinary teams toward success
</li><li>Support commercial negotiations by presenting proposals and defining engagement terms
</li><li>Represent EPAM in thought leadership forums, including client advisory sessions and industry events
</li><li>Monitor the evolving Data &amp; AI landscape and proactively position EPAM as a strategic partner
</li></ul><p><b>Requirements</b></p><ul><li>
Proven experience managing client-facing data and AI initiatives within consulting, professional services or systems integration environments
</li><li>Track record of leading presales activities, including solution scoping and proposal development, and converting opportunities into revenue
</li><li>Strong ability to build credibility with C-level executives and communicate effectively across business and technical discussions
</li><li>Working knowledge of modern Data &amp; AI solutions including cloud platforms, data engineering, governance, machine learning and generative AI
</li><li>Experience in engagement design, estimation and value framing for enterprise clients
</li><li>Demonstrated leadership ability to coach and mentor cross-functional teams
</li><li>Excellent communication and presentation skills to convey technical concepts into business value
</li><li>Bachelor&rsquo;s degree in a relevant discipline; advanced degree or industry certifications (cloud, data, AI) are an advantage</li></ul><p><b>
We offer</b></p><ul><li>
EPAM Employee Stock Purchase Plan (ESPP)</li><li>
Protection benefits including life assurance, income protection and critical illness cover</li><li>
Private medical insurance and dental care</li><li>
Employee Assistance Program</li><li>
Competitive group pension plan</li><li>
Cyclescheme, Techscheme and season ticket loans</li><li>
Various perks such as free Wednesday lunch in-office, on-site massages and regular social events</li><li>
Learning and development opportunities including in-house training and coaching, professional certifications, and courses</li><li>
If otherwise eligible, participation in the discretionary annual bonus program</li><li>
If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program</li></ul></div>

Client Engagement Lead - Data & AI

Canoe Intelligence

<div><p><b>COMPANY: </b>Canoe Intelligence</p><p><b>
WEBSITE</b>: https://canoeintelligence.com/</p><p><b>
TITLE: </b>Channel Manager, Wealth Management</p><p><b>
LOCATION:</b> Hybrid in London, UK</p><p><b>
SALARY</b>: &pound;95,000 - &pound;110,000 base salary + commission</p><p><b>
The Role:</b></p><p>
Canoe's private markets data is used by clients through a wide ecosystem of downstream reporting, fund accounting, and portfolio monitoring platforms &mdash; many of which serve institutional investors Canoe doesn't yet have a direct relationship with. As Channel Manager, you will build and own these partnerships end to end: identifying the right downstream platforms across our core EMEA markets, establishing data integrations, structuring revenue-share agreements, and turning each partner's existing client base into a qualified pipeline source for Canoe.</p><p>
We are looking for candidates with a proven track record of building deep relationships with financial services firms, fintech technology companies, and other commercial partners. You have an extensive knowledge of current market conditions, contending offerings and current penetration of services and solutions.</p><p><b><br>
What You&rsquo;ll Do:</b></p><ul><li><p>
Identify new downstream reporting, fund accounting, and portfolio monitoring platforms serving EMEA-based LPs, asset servicers, family offices and wealth managers whose end clients represent untapped access points for Canoe &mdash; including platforms where Canoe has no existing relationship today.</p></li><li><p>
Build relationships with multiple stakeholders at existing downstream partners, to ensure healthy partnership relationships and promote commercial success.</p></li><li><p>
Develop and implement strategies to cultivate new opportunities with current and potential channel partners.</p></li><li><p>
Design and negotiate commercial terms &mdash; referral fees, revenue share, or reseller/marketplace arrangements &mdash; that make Canoe an easy &quot;yes&quot; for a partner's leadership team.</p></li><li><p>
Approach, negotiate, and close technical integration agreements with target downstream platforms, working with product and engineering to scope what a joint data pipeline looks like.</p></li><li><p>
Achieve quarterly goal of generating qualified sales opportunities from channel partners.</p></li><li><p>
Conduct high-level discovery conversations and meetings with partners and prospective clients.</p></li><li><p>
Educate partners about Canoe&rsquo;s product and articulate both Canoe&rsquo;s value proposition with prospects as well as partners.</p></li><li><p>
Conduct client, prospect, industry, competitor, and market research/analysis to inform targeted business development efforts.</p></li><li><p>
Work cross-functionally across marketing, growth, direct sales, and relationship managers to drive new business opportunities and increase revenue generation.</p></li><li><p>
Attend conferences, networking events, and other partner meetings to meet with channel partners and build Canoe&rsquo;s brand in the market.</p></li><li><p>
Track and report partner-sourced pipeline, lead volume, and conversion against target &mdash; this is the core metric leadership will use to evaluate the role.</p></li></ul><p><b><br>
What We&rsquo;re Looking For:</b></p><ul><li><p>
5+ years in fintech channel/partnerships, or strategic alliances, ideally with direct experience partnering with or selling into fund administration, fund accounting, or portfolio monitoring platforms.</p></li><li><p>
Strong discovery skills, with a knack for identifying pain points and consultative selling</p></li><li><p>
Working knowledge of the EMEA alternative investment landscape &mdash; key GP/LP servicing platforms, fund domicile jurisdictions (Luxembourg, Ireland, Channel Islands), and relevant regulatory frameworks (AIFMD, SFDR).</p></li><li><p>
Proven ability to originate and close partnership agreements from scratch &mdash; this is a hunting role, not a relationship-management one. Track record of building a channel program where none existed is a strong plus.</p></li><li><p>
Comfort negotiating commercial terms &mdash; referral models, revenue share, marketplace listings &mdash; with both business and legal stakeholders on the partner side.</p></li><li><p>
Strong executive presence, able to sell a technical integration vision to both a partner's commercial leadership and their product/engineering teams.</p></li><li><p>
Self-directed and comfortable with ambiguity &mdash; much of the target partner landscape and playbook will be built by you, not handed to you.</p></li><li><p>
Fluency in CRM and partnership tooling (Salesforce or similar).</p></li><li><p>
Additional European language fluency (German) is a plus given the target markets, though not required.</p></li><li><p>
Dedication to tracking and improving performance and efficiency daily</p></li><li><p>
Strong written and verbal communication skills, with excellent listening skills</p></li><li><p>
Bias for action and a strong desire to work in a fast-paced startup environment</p></li><li><p>
A strong cross-functional collaborator who can build relationships across the company</p></li></ul><p><b><br>
What You&rsquo;ll Get:</b></p><ul><li><p>
A stipend for benefits, including medical, dental, &amp; vision benefits</p></li><li><p>
Flexible PTO
</p></li><li><p>Pension contribution</p></li><li><p>
Flexible work from home policy
</p></li><li><p>Home office stipend</p></li><li><p>
Employee Assistance Program</p></li><li><p>
Gym/wifi reimbursement</p></li><li><p>
Education assistance</p></li><li><p>
Parental Leave</p></li></ul><p><b>
Our Values:</b></p><ul><li><p>
Client First &mdash;&gt; Listen, and deliver client-centric solutions</p></li><li><p>
Be An Owner &mdash;&gt; Take initiative, improve situations, drive positive outcomes</p></li><li><p>
Excellence &mdash;&gt; Always set the highest standard for yourself and others</p></li><li><p>
Win Together &mdash;&gt; 1 + 1 = 3</p></li></ul><p><b>
Who We Are:</b></p><p>
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe&rsquo;s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe&rsquo;s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.</p><p>
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p></div>

Channel Manager, Wealth Management

3H Partners

<div><b>Company Description</b><p><br>
At 3HORIZONS, we&rsquo;re <b>reshaping what strategy means in the real world</b> - not as a document, but as a force for impact. We are a <b>global strategy consultancy trusted by leading organisations</b> across industries: from multi-billion industrial powerhouses and pharmaceutical giants to cutting-edge manufacturers and even Super Bowl champions. Our mission is simple: help leadership teams <b>close the gap between ambition and execution</b> - faster, smarter, and more effectively than traditional consulting ever could.<br>
The engine behind this transformation is the <b>Strategy in Action System</b>:</p><ul><li>
Enterprise-grade software that turns strategy into live, structured workflows</li><li>
An AI intelligence engine that surfaces real-time insights, risks and opportunities</li><li>
Certified experts who bring pace, challenge and alignment into every leadership room</li></ul><p>
Founded in 2005 and headquartered in <b>London</b>, with offices in <b>New York, Turin and Nicosia</b>, we bring together strategy consultants, industry experts and product innovators to deliver strategy with clarity, momentum and measurable results.<br>
We don&rsquo;t just advise - <b>we co-create strategy and build strategic capability inside organisations</b>, empowering teams long after the engagement ends. 3HORIZONS has been <b>certified as a Great Place to Work&reg; for 3 consecutive years.</b></p><b><br>
Job Description</b><br>
<ul><li>
Independently manage end-to-end project executions and lead a team of employees (up to 3 people on a project) who conduct structured analyses and primary research to gain new insights that inform your client recommendations.</li><li>
Serve as a point of contact for clients and identify opportunities for client relationship building and development.</li><li>
Foster a high-performance culture within the team by overseeing the day-to-day execution of client projects and guiding the individual development of junior colleagues.</li><li>
Lead workshops with various target audiences and present the most practical way to achieve lasting results based on your insights at team and client meetings.</li><li>
Work in complex, highly dynamic contexts as a project manager and also provide operational support by structuring analyses, leveraging engineering-based problem-solving methods.</li><li>
With the entire Strategy in Action team, you actively contribute your own ideas to the development of the company, participating in the advancement of our technologies, methods, and consulting approaches.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
+3 years of professional experience at a top tier strategy consulting firm, or equivalent experience applying analytical/engineering methods in a reputed organisation</li><li>
Master's degree in Engineering (any discipline) from a top university, with an outstanding academic record; an advanced degree or MBA is preferred</li><li>
Proven track record of high performance and significant achievements in your previous roles.</li><li>
Demonstrated ability to successfully influence partners and executives</li><li>
Strong quantitative and structured problem-solving skills, with the ability to translate technical/engineering rigor into practical business recommendations</li></ul><p><b>
Mindset &amp; Characteristics:</b></p><ul><li>
Entrepreneurial mindset, knowledge, and application of Lean Testing, MVPs, disciplined experimentation, etc.</li><li>
Exceptional analytical and quantitative problem-solving skills</li><li>
Demonstrated leadership skills in a team environment</li><li>
Customer-oriented, strong interpersonal skills to independently manage clients and teams</li><li>
Initiative-taker, willing to explore new paths and create opportunities for others</li><li>
Fluent in <b>English and Italian</b> is mandatory, additional languages is a plus</li><li>
Availability for international travel</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Office Location: London, England</li><li>
Contract Type: Permanent, Full time</li><li>
Work Arrangement: hybrid working model with flexibility</li><li>
Work experience: 3+ Years</li><li>
Compensation: Competitive base salary (&pound;58,000 - &pound;66,500)+ performance-based annual bonus (up to 15%)</li><li>
Certification: 3HORIZONS is certified as a Great Place to Work&reg; for 3 consecutive years</li></ul><p><b>
How to Apply</b><br>
Please upload your CV. Shortlisted candidates will be contacted for next steps.</p><p><i>
We encourage applicants from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, disability, orientation or any protected characteristic.</i></p></div><p></p>

Strategy Consultant (Engineering Background & Italian Proficiency)

SkanAI

<div><div><b>Be at the Forefront of the Agentic AI Revolution</b></div><div></div><div><br>
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div><b><br>
Why Skan AI</b></div><div></div><div><br>
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div><br>
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div><br>
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div><br>
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div><br>
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div><b>
Key Responsibilities</b></div><div><b>
Account Strategy &amp; Governance</b></div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div><b><br>
Renewal &amp; Expansion</b></div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div><b><br>
Customer Outcomes &amp; Risk Management</b></div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div><b><br>
Internal Advocacy &amp; Cross-Functional Alignment</b></div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div><b>
Key Metrics for Success</b></div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div><b>
Ideal Candidate Profile</b></div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div><b>
Why Join Skan AI?</b></div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div><i><br>
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</i></div><div><i>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</i></div></div>

Strategic Account Lead, Insurance

<div><div><b>Be at the Forefront of the Agentic AI Revolution</b></div><div></div><div><br>
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div><b><br>
Why Skan AI</b></div><div></div><div><br>
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div><br>
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div><br>
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div><b><br>
About the Role</b></div><div></div><div><br>
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div><br>
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div><br>
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div><b>
Key Responsibilities</b></div><div><b>
Account Strategy &amp; Governance</b></div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div><b><br>
Renewal &amp; Expansion</b></div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div><b><br>
Customer Outcomes &amp; Risk Management</b></div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div><b><br>
Internal Advocacy &amp; Cross-Functional Alignment</b></div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div><b>
Key Metrics for Success</b></div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div><b>
Ideal Candidate Profile</b></div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div><b>
Why Join Skan AI?</b></div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div><i><br>
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</i></div><div><i>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</i></div></div><div></div>

Enterprise Account Executive

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