customer service representative Jobs in Cairo

customer service representative

customer service specialist Jobs in Cairo

customer service specialist

associate, sales manager

call center representative

client affairs director

client service associate

Tamara

<div>
 
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,
 
 Checkout.com
 
 , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 We're seeking a Customer Care Associate for our UAE Customer Experience. In this role you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 
 This role will be based in our Cairo Office and will be an onsite role.
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
 </li>
 <li>
 Fluency in English Language, B2 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor (Voice)

Living Stones Group

<div>
 
 
 Highlight:
 
 
 The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 
 Hours:
 
 
 This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
 </li>
 <li>
 Develop and install network infrastructure, configurations, and equipment such as routers and switches.
 </li>
 <li>
 Implement data security systems including MS365 Security &amp; Compliance, firewalls, and cloud-based backup solutions.
 </li>
 <li>
 Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
 </li>
 <li>
 Provide remote or on-site technical support, ensuring all solutions are documented within LSG&rsquo;s service desk system.
 </li>
 <li>
 Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
 </li>
 <li>
 Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients.&nbsp;
 </li>
 <li>
 Provide technical support and project implementation through direct contact with LSG team members and clients located globally.&nbsp;
 </li>
 <li>
 Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
 </li>
 <li>
 VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 Language Skills
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in English and Arabic.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
 </li>
 <li>
 Working knowledge of Azure Cloud services and hybrid identity environments.
 </li>
 <li>
 Experience with LAN, WAN, WLAN&lt; and VPN design and implementation.
 </li>
 <li>
 Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
 </li>
 <li>
 Good problem-solving skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 
 
 Academic Degree in Computer Science, Engineering or relevant field
 
 
 
 
 
 
 Required Certifications:
 
 <ul>
 <li>
 Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
 </li>
 <li>
 Fortinet NSE 4 or higher
 </li>
 </ul>
 
 Preferred Certifications:
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 Azure Administrator (AZ-104) or CISSP
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 Physical Ability
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

Cloud & Network Engineer

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, sales, business, or a related field.
 </li>
 <li>
 Strong written and spoken English communication skills.
 </li>
 <li>
 Eager to learn, highly motivated, and committed to achieving targets.
 </li>
 <li>
 Comfortable making calls and reaching out to potential clients (training will be provided).
 </li>
 <li>
 Basic understanding of the real estate market in Egypt is a plus, but not mandatory.
 </li>
 <li>
 Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, PropTech).
 </li>
 <li>
 Strong interpersonal, negotiation, time management, and presentation skills.
 </li>
 <li>
 Curious and proactive in generating leads and building relationships.
 </li>
 <li>
 Positive, flexible, presentable, and a team player.
 </li>
 <li>
 Growth-oriented mindset with a "plug-and-play" attitude &mdash; ready to learn and take on new challenges
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Associate - Property

WPP Media

<div>
 
 
 About WPP Media
 
 
 
 
 WPP is the trusted growth partner for the world&rsquo;s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.
 
 
 WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
 
 
 For more information, visit wppmedia.com.
 
 
 
 
 About WPP Media
 
 
 
 
 WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
 
 WPP Media is WPP&rsquo;s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
 
 
 
 
 Role Summary And Impact
 
 
 
 
 The Media Associate supports the development and execution of media plans and campaigns, ensuring efficient implementation of media strategies to meet campaign objectives and client needs, ultimately contributing to the success of client campaigns and the growth of the agency.
 
 
 <ul>
 <li>
 Assist in the creation and execution of media plans, including the scheduling and placement of ads across various channels.
 </li>
 <li>
 Coordinate with media vendors and ensure timely delivery of media assets and placements.
 </li>
 <li>
 Monitor and manage media campaigns to ensure adherence to schedules and budgets.
 </li>
 <li>
 Support the negotiation of media rates and placements with vendors, ensuring favorable terms for the agency or client.
 </li>
 <li>
 Maintain relationships with media vendors and assist in sourcing new opportunities and securing media buys.
 </li>
 <li>
 Collect and analyze media performance data, providing insights and recommendations for campaign optimization.
 </li>
 <li>
 Prepare regular reports on media activities, including budget tracking, performance metrics, and campaign results.
 </li>
 <li>
 Monitor ongoing campaigns and adjust strategies as needed to improve performance and achieve campaign goals.
 </li>
 <li>
 Act as a point of reference for clients and internal teams regarding media planning and execution.
 </li>
 <li>
 Manage media schedules, trafficking of ads, and ensure all media materials are delivered accurately and on time.
 
 
 </li>
 </ul>
 
 
 Skills And Experience
 
 
 
 
 At WPP Media, we believe in the power of our culture and our people. It&rsquo;s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media&rsquo;s shared core values:
 
 
 <ul>
 <li>
 Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
 </li>
 <li>
 Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
 </li>
 <li>
 Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
 </li>
 <li>
 Bachelor&rsquo;s degree in marketing, Advertising, Media, or a related field.
 </li>
 <li>
 Strong interest in the media landscape and a desire to learn about media planning and buying.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
 
 
 </li>
 </ul>
 
 
 Life At WPP Media &amp; Benefits
 
 
 
 
 Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we&rsquo;re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
 
 
 WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 
 
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
 
 
 While we appreciate all applications received, only those candidates selected for an interview will be contacted.
 
 
 Please read our Privacy Notice for more information on how we process the information you provide.
</div>

WPP Media: Associate, Media - Cairo

Concentrix

<div>
 
 Job Title
 
 
 
 Technical Support Advisor &ndash; English Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Provide prompt and accurate technical support to customers via phone, email, and chat.
 </li>
 <li>
 Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products
 </li>
 <li>
 Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.
 </li>
 <li>
 Document and escalate unresolved issues to higher-level support teams.
 </li>
 <li>
 Maintain detailed records of customer interactions and support activities.
 </li>
 <li>
 Proactively identify and address potential customer issues to prevent escalations.
 </li>
 <li>
 Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
 </li>
 <li>
 Serve as a resource to other support personnel
 </li>
 <li>
 Participate in ongoing training and development to stay abreast of the latest technology advancements.
 </li>
 <li>
 Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.
 </li>
 <li>
 Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.
 </li>
 <li>
 Participate in activities designed to improve customer satisfaction and business performance
 
 
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 
 
 <ul>
 <li>
 A High School Diploma and one year of relevant experience are preferred
 </li>
 <li>
 Tech sales experience is preferred
 </li>
 <li>
 Basic/Advanced '' depends on the program '' understanding of client technical systems.
 </li>
 <li>
 Ability to learn including strong problem-solving skills
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.
 </li>
 <li>
 Proficient in written and verbal communication.
 </li>
 <li>
 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
 </li>
 <li>
 Commitment to providing exceptional customer service.
 </li>
 <li>
 Courteous with a strong customer service orientation
 </li>
 <li>
 Achieve and maintain recognized and applicable technical certification(s)
 </li>
 <li>
 Able to rotate shifts, as needed
 </li>
 <li>
 Based on the program, additional experience/skills may be required
 
 
 </li>
 </ul>
 
 
 Our benefits
 
 
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 A bright, modern, and exciting place to work, with excellent staff facilities
 </li>
 <li>
 Performance-related pay
 </li>
 <li>
 Voluntary Medical plan
 </li>
 <li>
 Transportation allowance
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Annual reward and recognition events
 </li>
 <li>
 Holiday pay
 </li>
 <li>
 Access to training and development opportunities.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.
 
 
 We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
</div>

Technical Support Advisor – English Speakers - Cairo

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its dedication to fostering a healthy real estate market. The company prides itself on offering a variety of developments to match clients' budgets, turning real estate dreams and investments into reality. We are known for our high-quality service and unique client-focused approach, offering multiple project options to meet customer needs. Our team is recognized for its expertise and strong collaboration, ensuring clients feel comfortable and well-supported.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Sales Real Estate Agent based in Cairo. The Sales Real Estate Agent will be responsible for guiding clients through buying and selling properties, providing expert advice on market conditions, and ensuring the best deals tailored to clients' needs. Day-to-day tasks include meeting with clients, conducting property tours, negotiating contracts, and maintaining a comprehensive understanding of the local real estate market. Fresh graduates are welcome to apply and will receive comprehensive training and support.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 NO EXPERIENCE NEEDED
 </li>
 <li>
 Customer Service and Sales skills
 </li>
 <li>
 Knowledge of Real Estate and Real Property regulations
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Ability to work collaboratively in a team-oriented environment
 </li>
 <li>
 Prior experience in real estate is a plus but not required
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field is advantageous
 </li>
 </ul>
 
 
 
</div>

Salesperson (No Experience Needed)

PepsiCo

<div>
 
 Overview
 
 
 
 The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met.
 
 
 
 Responsibilities
 
 
 
 
 Inventory Monitoring &amp; Management
 
 
 
 <ul>
 <li>
 Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends.
 </li>
 <li>
 Use VMI agreements/data sharing to trigger replenishment orders.
 </li>
 <li>
 Identify overstock and stockout risks, implement corrective actions.
 </li>
 <li>
 Maintain Days on Hand (DOH) targets.
 </li>
 <li>
 Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve
 
 
 </li>
 </ul>
 
 Order Replenishment &amp; Optimization
 
 
 
 <ul>
 <li>
 Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules.
 </li>
 <li>
 Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs.
 </li>
 <li>
 Manage order changes, cancellations, exceptions.
 </li>
 <li>
 Align closely with the Transportation Team to ensure timely and accurate deliveries.
 </li>
 <li>
 Respond promptly to any transportation issues, ensuring quick problem resolution and client communication.
 </li>
 <li>
 Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms&hellip;)
 
 
 </li>
 </ul>
 
 Data Quality &amp; Systems Management
 
 
 
 <ul>
 <li>
 Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely.
 </li>
 <li>
 Identify and correct data errors (discrepancies in inventory, forecasting, order processing).
 </li>
 <li>
 Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards).
 
 
 </li>
 </ul>
 
 Customer Communication &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for client&rsquo;s concerns.
 </li>
 <li>
 Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them.
 </li>
 <li>
 Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions.
 </li>
 <li>
 Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration.
 </li>
 <li>
 Manage and respond to client inquiries via Cisco hotline during assigned shifts.
 
 
 </li>
 </ul>
 
 Continuous Improvement
 
 
 
 <ul>
 <li>
 Identify root causes of recurrent issues.
 </li>
 <li>
 Implement process improvements, standardization, automation where relevant.
 </li>
 <li>
 Support system rollouts or upgrades related to VMI.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree (Supply Chain / Logistics / Business / Engineering) or equivalent.
 
 
 1-3 years of experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods.
 
 
 Strong analytical skills; ability to work comfortably with large data sets.
 
 
 Good knowledge of forecasting, inventory planning and replenishment techniques.
 
 
 Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools).
 
 
 Strong attention to detail, and ability to work across multiple SKUs, customers, regions.
 
 
 Good communication skills; capable of working with internal teams and external partners.
 
 
 Fluency in English/French (written &amp; spoken).
 
 
 Ability to handle change, ambiguity; proactive mindset.
</div>

Order Management Assoc Analyst (French Speaker)

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