customer service representative Jobs in Islamabad

customer service representative

client success manager – 1 Jobs in Islamabad

client success manager – 1

assistant manager/sales associate Jobs in Islamabad

assistant manager/sales associate

associate, channels tech specialists Jobs in Islamabad

associate, channels tech specialists

business development associate Jobs in Islamabad

business development associate

client service associate

ASK Development

About the Opportunity Our client, Fin Leap, is a growing organization in the financial services sector, focused on delivering efficient, technology-driven solutions and maintaining high standards of customer experience and compliance. We are currently hiring for multiple roles that play a vital part in supporting operations, ensuring service quality, and strengthening risk management processes.Purpose of the RoleThis role is designed to ensure a seamless and positive customer experience by effectively managing customer interactions across multiple channels. The position plays a key role in addressing customer concerns, improving satisfaction levels, and acting as a bridge between customers and internal teams to enhance overall service delivery.Job Responsibilities<ul><li>Handle customer inquiries through the APP, incoming calls, emails, and other channels, and provide timely and accurate responses.</li><li>Regularly communicate with business teams and summarize common customer feedback, forming improvement plans for business optimization.</li></ul>Job Requirements &ndash; Customer Service<ul><li>Age 20&ndash;30, junior high school education or above.</li><li>Good analytical judgment and communication skills; willing to make calls to customers.</li><li>Familiar with Excel, Word, and other office software.</li><li>Able to accept shift work schedules.</li></ul>Job Type: Full-timePay: Rs37,000.00 per monthWork Location: In personApplication Deadline: 31/03/2026 Expected Start Date: 06/04/2026

Customer Service Representative (CSR)

People Junction

CSR ( 1 -2 Years experience)US Timings Job description:Role Overview<ul><li>Provide excellent customer service by answering inbound calls and responding to customer inquiries and concerns via email, chat, or social media.</li><li>Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.</li><li>Build rapport and establish positive relationships with customers by actively listening to their needs and offering relevant solutions or recommendations.</li><li>Accurately document customer interactions and maintain up-to-date customer information in the CRM system.</li><li>Collaborate with cross-functional teams to ensure a smooth customer experience and contribute to process improvement initiatives.</li><li>Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores.</li><li>Continuously develop product knowledge and stay up-to-date with industry trends and best practices.</li><li>Adhere to company policies and procedures, including privacy and security protocols, and comply with regulatory requirements and standards.</li><li>Work in a fast-paced, dynamic environment and maintain a positive attitude and professional demeanor at all times.</li><li>Comfortable working onsite in US time zone</li></ul>Competitive Salary: A competitive compensation package based on experience and skills. Growth Opportunities: Opportunities for professional growth and development. Work Environment: A collaborative and inclusive work environment.Job Type: Full-timePay: Rs60,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>The position is Onsite and timings are US Timings . Would you be willing for it?</li><li>Please share your resume at hiring form link: https://tinyurl.com/CSRTTHire</li></ul>Experience:<ul><li>CSR: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Support Representative (CSR)

FLORET CAPITALS (PVT. LTD)

Job Title: Customer Service Representative Department: Customer Support / Operations Job Type: Full-Time Location: Executive Heights, Blue Area IslamabadJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role is suitable for fresh graduates as well as candidates with up to 1 year of experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide information about products and services</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet performance targets and KPIs set by management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a relevant field</li><li>Fresh candidates are encouraged to apply (0&ndash;1 year of experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic knowledge of MS Office (Word, Excel)</li></ul>Preferred Skills:<ul><li>Prior experience in a customer support role</li><li>Familiarity with CRM systems</li><li>Strong listening skills and a customer-first mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives/commissions</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Recruitment360

Customer Service Support &ndash; Packaging Wholesale DistributionWe are seeking a Customer Service Support professional to join our packaging wholesale distribution team. The role involves handling customer inquiries, processing orders, book transports as cost saving, and ensuring a high level of customer satisfaction.The ideal candidate will communicate effectively with clients, coordinate with internal teams (sales, warehouse, and logistics), and ensure timely order fulfilment and issue resolution. Responsibilities also include maintaining accurate records, managing customer accounts, and supporting day-to-day operations within the distribution process.Requirements:Previous experience in customer service, preferably in wholesale or distributionStrong communication and problem-solving skillsAbility to manage orders, handle inquiries, and resolve complaints efficientlyFamiliarity with CRM systems and Microsoft OfficeGood organizational skills and attention to detailJob Type: Full-timeWork Location: In person

Customer Service Support Specialist – Packaging Wholesale Distribution(UK Base-Islamabad)

Awami Financial (Private) Limited

We are looking for friendly and customer-focused Customer Service Representatives to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.Key Responsibilities:&middot; Handle inbound and outbound calls, chats, and emails professionally.&middot; Assist customers with account-related queries, transactions, and troubleshooting.&middot; Provide accurate product and service information.&middot; Resolve customer complaints in a timely and efficient manner.&middot; Maintain records of interactions and transactions.&middot; Escalate complex issues to the relevant departments.&middot; Achieve set targets for call handling, customer satisfaction, and service quality.Requirements:&middot; Previous call center or customer service experience.&middot; Strong communication skills.&middot; Ability to handle high-volume calls while maintaining professionalism.&middot; Basic knowledge of financial services, mobile apps, or digital payments.&middot; Problem-solving mindset with patience and empathy.&middot; Proficiency in MS Office and CRM software is a plus.&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).Job Type: Full-timeWork Location: In person

Red Star Technologies Pvt. Ltd.

Red Star Technologies is looking for a performance-driven Associate Upwork Bidder to lead client acquisition efforts, build strong bidding strategies, and maintain a consistent project pipeline. The ideal candidate will have hands-on experience securing projects on freelancing platforms and strong client management skills to support business growth.Key Responsibilities:<ul><li>Identify and target high-value opportunities on Upwork.</li><li>Craft and submit tailored, high-conversion proposals.</li><li>Manage end-to-end communication with prospective clients to ensure clear project understanding.</li><li>Collaborate with sales, technical, and project teams to develop accurate proposals, timelines, and cost estimates.</li><li>Maintain organized records of bids, client interactions, and pipeline activity.</li><li>Mentor junior team members and share best practices.</li><li>Monitor performance metrics and refine bidding strategies to improve conversion rates.</li></ul>Requirements:<ul><li>1&ndash;1.5 years of experience on freelancing platforms (e.g., Upwork).</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li><li>Strong English communication skills (written and verbal).</li><li>Proven ability to write compelling and effective proposals.</li><li>Excellent organizational and multitasking abilities.</li><li>Self-motivated, detail-oriented, and adaptable in a fast-paced environment.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Employee security fund and loan facilities.</li><li>Paid leave.</li><li>Collaborative and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Associate Upwork bidder

Red Star Technologies is hiring a proactive Associate Upwork Bidder to assist in client acquisition, support proposal development, and contribute to maintaining a consistent project pipeline. This role is well-suited for individuals with basic experience on freelancing platforms who are eager to develop their skills in a growth-oriented environment.Key Responsibilities:<ul><li>Search and identify relevant projects on Upwork.</li><li>Prepare and submit tailored proposals under guidance.</li><li>Assist in communicating with prospective clients to gather project requirements.</li><li>Collaborate with internal teams to obtain inputs for proposals, timelines, and cost estimates.</li><li>Maintain accurate records of bids, client communication, and pipeline updates.</li><li>Follow established bidding processes and suggest improvements where applicable.</li><li>Monitor basic performance metrics and share updates with senior team members.</li></ul>Requirements:<ul><li>1 year of experience on freelancing platforms (e.g., Upwork) preferred.</li><li>Bachelor&rsquo;s degree (completed) in Business Administration, Marketing, IT, or a related field.</li><li>Good command of written and spoken English.</li><li>Basic knowledge of proposal writing and client interaction.</li><li>Strong attention to detail and organizational skills.</li><li>Willingness to learn and work in a fast-paced environment.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Paid leave.</li><li>Opportunities for learning and career growth.</li><li>Supportive and collaborative workplace culture.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Upwork Bidder Associate

Explore 349+ Client service associate in Islamabad this April. Find roles across top companies and apply now to boost your career.

349 client service associate jobs In Islamabad

Customer Service Representative (CSR)

Customer Support Representative (CSR)

Customer Service Representative

Customer Service Support Specialist – Packaging Wholesale Distribution(UK Base-Islamabad)

Customer Service Representative

Associate Upwork bidder

Upwork Bidder Associate