customer service representative Jobs in Islamabad

customer service representative

client success manager – 2 Jobs in Islamabad

client success manager – 2

associate, product manager Jobs in Islamabad

associate, product manager

client acquisition specialist Jobs in Islamabad

client acquisition specialist

client success manager – 1 Jobs in Islamabad

client success manager – 1

client service associate

Value Engineering

Position: Client Success Associate Location: On-Site, Night Shift, Bahria Phase 4 Rawalpindi Experience Required: 0&ndash;3 years in client success, account management, or customer-facing roles Employment Type: Full-timeAbout the RoleWe are looking for a proactive and client-focused Client Success Associate to join our team. In this role, you will act as the primary point of contact for clients, ensuring they have a seamless experience with our products/services. You&rsquo;ll be responsible for building strong relationships, understanding client needs, and driving retention and satisfaction.Key Responsibilities<ul><li>Serve as the main contact for clients, ensuring timely responses and resolutions.</li><li>Build and maintain strong client relationships to drive engagement and retention.</li><li>Understand client goals and align them with our products/services.</li><li>Monitor client accounts, usage patterns, and satisfaction metrics to identify opportunities for upselling or cross-selling.</li><li>Coordinate with internal teams (product, sales, support) to deliver a seamless client experience.</li><li>Proactively handle client issues, feedback, and escalations with professionalism.</li><li>Prepare and present performance reports and insights for clients.</li><li>Contribute to improving client success processes and strategies.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</li><li>0&ndash;3 years of experience in client success, account management, or customer service roles.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to manage multiple client accounts simultaneously.</li><li>Tech-savvy with familiarity in CRM tools (HubSpot, Salesforce, Zoho, etc.).</li><li>A client-first mindset with a passion for delivering value.</li></ul>Why Join Us?<ul><li>Opportunity to work with diverse clients and industries.</li><li>Collaborative, supportive, and growth-focused culture.</li><li>Competitive salary and benefits.</li><li>Career path into senior client success or account management roles.</li></ul>Job Type: Full-timeWork Location: In person

Client Success Associate (Female)

Awami Financial (Private) Limited

We are looking for friendly and customer-focused Customer Service Representatives to join our team. You will be the first point of contact for our customers, helping them with questions, solving problems, and making sure they have a smooth experience with our financial services.Key Responsibilities:<ul><li>Handle inbound and outbound calls, chats, and emails professionally.</li><li>Assist customers with account-related queries, transactions, and troubleshooting.</li><li>Provide accurate product and service information.</li><li>Resolve customer complaints in a timely and efficient manner.</li><li>Maintain records of interactions and transactions.</li><li>Escalate complex issues to the relevant departments.</li><li>Achieve set targets for call handling, customer satisfaction, and service quality.</li></ul>Requirements:&middot; Previous call center or customer service experience.&middot; Strong communication skills.&middot; Ability to handle high-volume calls while maintaining professionalism.&middot; Basic knowledge of financial services, mobile apps, or digital payments.&middot; Problem-solving mindset with patience and empathy.&middot; Proficiency in MS Office and CRM software is a plus.&middot; Minimum Intermediate (Bachelor&rsquo;s preferred).Job Type: Full-timePay: Rs37,500.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

GrowthRatio Solutions

Job Title: Customer Service Representative Location: Bahria Town Phase 7, Islamabad Job Type: Full-Time, On-Site Pay: Starting from Rs. 40,000 per monthAbout GrowthRise SolutionsGrowthRise Solutions is a fast-growing e-commerce company helping international clients succeed on platforms like Amazon and eBay. We are committed to delivering excellent customer experiences and building a supportive, growth-oriented work culture.Role OverviewWe are looking for Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring timely, professional, and high-quality support.Key Responsibilities<ul><li>Respond to customer inquiries via live chat, email, and phone</li><li>Assist with order processing, shipment tracking, and returns</li><li>Maintain accurate records of customer interactions in the system</li><li>Resolve issues promptly and provide account-related assistance</li><li>Ensure high levels of customer satisfaction through proactive communication</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in any field (fresh graduates are encouraged to apply)</li><li>Prior customer service experience preferred; e-commerce knowledge (eBay, Amazon) is a plus</li><li>Strong English communication skills (written &amp; verbal &ndash; essential for local &amp; international customers)</li><li>Must bring your own laptop daily</li><li>Ability to commute or relocate to Bahria Town Phase 7, Islamabad</li></ul>What We Offer<ul><li>Salary: Starting from PKR 40,000 per month</li><li>Career growth opportunities within a leading e-commerce company</li><li>Hands-on training and continuous learning opportunities</li><li>Supportive and collaborative work environment</li><li>Exposure to international customer service standards</li></ul>Important NoteThis is a full-time, on-site position. Candidates who cannot work on-site or do not meet the stated requirements are respectfully requested not to apply.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Veclar Technologies

Job Title: Client Associate ExecutiveEmployment Type: Full-Time, On-Site Shift: Night Shift (5:45 PM &ndash; 3:00 AM PKT) Salary Range: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a U.S.-based B2B company delivering innovative digital solutions tailored for real estate professionals across the United States and Canada. Our core services include digital marketing, IT infrastructure support, and data-driven strategies that empower real estate businesses to scale, adapt, and succeed in a highly competitive industry.Position OverviewWe are seeking a detail-oriented and proactive Client Associate Executive to join our Client Success Team. In this role, you&rsquo;ll manage client relationships, ensure smooth onboarding, and provide consistent support throughout the customer journey. You'll collaborate with internal teams to drive client satisfaction, improve retention, and identify new growth opportunities through upselling and cross-selling.Key Responsibilities<ul><li>Act as the primary liaison for a portfolio of assigned client accounts</li><li>Build and sustain strong, professional relationships through regular communication and support</li><li>Lead the onboarding process for new clients to ensure a seamless transition and setup</li><li>Monitor and analyze client performance data to uncover growth opportunities</li><li>Respond to client inquiries in a timely and professional manner, escalating complex issues as needed</li><li>Maintain accurate records of all client interactions using CRM tools</li><li>Prepare and deliver reports on client engagement, performance metrics, and satisfaction</li><li>Work cross-functionally with Sales, Marketing, and Operations to align service delivery with client goals</li><li>Stay updated on industry trends and competitor activity to provide strategic client insights</li><li>Achieve and exceed KPIs related to client retention, satisfaction, and account expansion</li></ul>Why Join Veclar Technologies?<ul><li>Career Growth: Clear advancement opportunities, ongoing learning, and professional development</li><li>Innovative Culture: Be part of a tech-focused company transforming the real estate industry</li><li>Collaborative Environment: Join a supportive, fast-paced, and team-oriented workplace</li><li>Competitive Pay: Attractive salary package with commissions, bonuses, and performance incentives</li><li>Work-Life Balance: Fixed night shifts aligned with U.S./Canada hours + paid annual leave</li><li>Meaningful Work: Make a real impact by helping real estate clients thrive with modern digital solutions</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 80,000 &ndash; 150,000/month (based on experience)</li><li>Additional Perks:</li><li>Performance-based commissions and bonuses</li><li>Paid annual leave</li><li>Ongoing training and development opportunities</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this</li><li>May I ask if you had a chance to review the job description before submitting your</li></ul>Work Location: In person

Client Associate Executive

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Helpline Agent

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Customer Care Executive

Global Advertising

Company: Global AdvertisingJob Title: Social Media Associate &amp; PPC Specialist Job Description: We are looking for a creative and motivated Social Media Associate &amp; PPC Specialist to join our team. The ideal candidate should have hands-on experience in designing digital and print advertising materials, along with basic knowledge of PPC and digital marketing design standards. Key Responsibilities: Design and create PPC ads (Google, Amazon, Facebook, Instagram, etc.) Develop Amazon product listing ads and creatives Design engaging social media ads and posts Work on print materials (newspapers, brochures, flyers, posters, etc.) Ensure all designs align with brand guidelines and client requirements Collaborate with the senior design and marketing team on campaigns Requirements: Proficiency in Adobe Photoshop, Illustrator, and related design tools Basic understanding of PPC and digital marketing design standards Creativity with strong attention to detail Ability to meet deadlines and manage multiple tasks1&ndash;2 years of relevant experienceWhat We Offer: A collaborative and creative work environmentOpportunities to learn and grow in both digital and print design Market-competitive salary packageTo Apply: Interested candidates must fill out the application form to be considered._ https://docs.google.com/forms/d/1QoFOjB3Lbo-uS3B7pBzv9UAwi-Qqr27k-3gr9S6-tww/edit_(Please note: Applications submitted via email without filling the form will not be considered.) Address: G-8 Markaz, IslamabadJob Type: Full-timeWork Location: In person

Social Media Associate & PPC Specialist

Explore 506+ Client service associate in Islamabad this September. Find roles across top companies and apply now to boost your career.

506 client service associate jobs IN Islamabad

Client Success Associate (Female)

Customer Service Representative

Customer Service Representative

Client Associate Executive

Helpline Agent

Customer Care Executive

Social Media Associate & PPC Specialist