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customer service representative

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client service consultant

ManpowerGroup Middle East

<div>
 
 We are seeking a proactive and customer-focused
 
 Customer Service Consultant
 
 to join our team. The ideal candidate will be responsible for delivering exceptional service experiences, handling customer inquiries, and building strong relationships to ensure customer satisfaction and retention.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Serve as the first point of contact for customers via phone, email, or in person.
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 Handle customer inquiries, requests, and complaints in a professional and timely manner.
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 Provide accurate information about products, services, and company policies.
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 Resolve issues efficiently while maintaining a positive customer experience.
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 Maintain and update customer records in internal systems.
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 Collaborate with internal teams to ensure smooth resolution of customer concerns.
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 Identify opportunities to improve service processes and customer satisfaction.
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 Requirements:
 
 
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 Proven experience in a customer service, customer support, or consulting role.
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 Excellent communication and interpersonal skills.
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 Strong problem-solving and conflict-resolution abilities.
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 Ability to multitask and work in a fast-paced environment.
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 Customer-centric mindset with attention to detail.
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 Proficiency in MS Office and customer service systems is an advantage.
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 This role is ideal for individuals who enjoy working with people and are passionate about delivering high-quality customer experiences.
 
</div>

Customer Service Consultant

Dubai Insurance TPA

1. JOB PURPOSEThe job holder is responsible to handle operations escalations and provide consultative service to Cigna clients and customers. Proactively engage business partners to facilitate and drive customer centric solutions to ensure a timely, high quality and positive client and customer experience.2. RESPONSIBILITIES AND DUTIES&middot; Own and effectively manage service inquiries from Cigna Global clients and customers.&middot; Perform root cause analysis and drive for first contact resolution&middot; Establish consultative and collaborative partnerships with Sales, Client Management, Underwriting, Operations and others as needed to drive client and customer solutions&middot; Develop and effectively present service solutions to clients and customers.&middot; Prioritize tasks and deliverables ensuring solutions are achieved timely with high quality outcomes&middot; Proactively identify and communicate issues and lead solutions as appropriate&middot; Participate and engage in business initiatives as a subject matter expert&middot; Educate the client and customers as to how to approach Cigna for the most effective and efficient solutions and customer satisfaction.&middot; Implement solutions for improvement opportunities to drive process effectiveness3. KNOWLEDGE, SKILLS AND EXPERIENCE&middot; 2+ years of industry experience, Bachelor&rsquo;s degree or equivalent business experience&middot; Strong service experience; demonstrated consultative and collaborative communication skills&middot; Advanced client and customer focus; creative and innovative thinking; ability to manage through systems; ability to manage conflict and find solutions.&middot; Ability to manage timelines and deliverables; solid attention to detail and organization skills&middot; Solid knowledge of business processes, products, benefits, and compliance&middot; Advanced negotiation, consultative and influential communication and presentation skills&middot; Strong presentation skills&middot; Excellent oral and written communication skillsJob Type: Full-timePay: AED8,000.00 - AED9,000.00 per month

Client Advocate

CHANEL

<div>
 
 Your role @ CHANEL
 
 
 
 At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.
 
 
 With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.
 
 
 The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).
 
 
 
 The impact you can create at CHANEL
 
 
 
 
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 The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
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 Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.
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 Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.
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 Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.
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 Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.
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 Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.
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 Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.
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 Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).
 
 
 
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 You are energized by&hellip;
 
 
 
 
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 Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.
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 Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.
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 Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.
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 Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.
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 An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.
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 A workplace that provides you with opportunities to develop and supports you to be at your best.
 
 
 
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 </ul>
 
 What You Can Bring To The Team&hellip;
 
 
 
 
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 Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.
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 Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.
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 A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.
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 Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.
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 Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.
 
 
 
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 What you will learn / What CHANEL can offer you&hellip;
 
 
 
 
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 Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.
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 Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.
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 Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.
 
 
 
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 At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
 
</div>

Client Service Advisor

Alphasights

Overview Location: Dubai Start date: June 1, 2026 End date: July 31, 2026 Duration: 9 weeksLooking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.About AlphaSightsWe bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights. Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

Louis Vuitton

<div><div>Poste
<div>As a Client Services Advisor of our Client Services Centre, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your clients and their every need, and to guide them across the Brand.</div></div> 
<div>Missions
<div>Your daily tasks will be to: - Ensure the daily operations of the Call Center is smooth and align with the company's business strategy. - Handling clients requests through phone calls, written channels. - Driving sales results by initiating outreaches communications with clients. - Take lead and ownership in delivering a luxury and customer centric experience. - Contribute and assist to achieve all sales &amp; KPI targets. - Develop relationships with clients by handling guests' expectations and needs effectively and efficiently, including problem resolutions. - Work closely with Stores to enhance client's requests.</div></div> 
<div>Profil
<div>- At least 2 years extensive experience in customer services or luxury retail, contact centers. - Able to thrive in a call center environment with strong passions and commitment. - Demonstrate Louis Vuitton Attitudes: Curiosity, Empathy, Agility &amp; Commercial Mindset. - Good interpersonal skills. - Fluent in English and Arabic mandatory. - Good computer literacy.</div></div></div>

CLIENT SERVICES ADVISOR

Fahd Al Hemeiri Holding

Job Title: Client Relationship Manager &ndash; Tax &amp; Advisory Services Company: Flying Colour Tax Consultant LLC Location: Media City, Dubai &ndash; On-site Salary: AED 5,000 &ndash; AED 7,000 per monthPosition Summary:Flying Colour Tax Consultant LLC is seeking a proactive Client Relationship Manager / Accounting &amp; Tax Advisor to manage client advisory, tax services, and relationship management. You will analyze client business details, understand their requirements, and present the company&rsquo;s accounting, taxation, audit, and compliance services effectively. The main goal is to achieve revenue targets by converting leads into clients and maintaining strong, long-term relationships.Key Responsibilities:<ul><li>Analyze client companies&rsquo; trade licenses, shareholder information, and business details.</li><li>Identify opportunities for tax, accounting, audit, and compliance services.</li><li>Initiate and follow up on outbound calls, schedule meetings, and present services.</li><li>Build and maintain strong client relationships; communicate the company&rsquo;s value proposition clearly.</li><li>Achieve monthly revenue targets and maintain a high volume of connected calls.</li><li>Engage with clients for service updates, reviews, and special occasions.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Commerce, Finance, or related field.</li><li>Minimum 2&ndash;3 years of experience in client management, sales, or advisory services.</li><li>Experience in tax, accounting, or audit firms is preferred but not mandatory.</li><li>Strong communication, client engagement, and sales skills.</li></ul>Note: UAE experience is a plus. All qualified candidates are encouraged to apply.Why Join Us:<ul><li>Work in a dynamic and professional environment in Dubai.</li><li>Manage key client relationships and drive revenue growth.</li><li>Gain exposure to UAE tax, accounting, and advisory services.</li><li>Opportunity to grow within the organization and handle high-value clients.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>UAE: 1 year (Required)</li><li>Upselling: 1 year (Preferred)</li><li>Cross Selling: 1 year (Preferred)</li><li>Tax &amp; Advisory Service: 1 year (Preferred)</li></ul>Language:<ul><li>Hindi (Natively) (Required)</li></ul>

Client Relationship Manager

LukeLiam Real Estate

Company LukeLiam Real Estate is founded in 2024 and headquartered in Dubai Business Bay. The company leverages over 20 years of experience in real estate development and management in China. LukeLiam's core business includes mergers, acquisitions, sales, leasing, and management of properties as well as value-added services such as visa processing and children's education. With branches in Shanghai, Beijing, London, New York, and Chengdu, the company provides customized real estate services globally. Having established partnerships with renowned real estate companies, LukeLiam achieves impressive annual sales while offering comprehensive asset allocation solutions from property screening and transaction processing to ongoing custody. Role Description This is a full-time, on-site role for a Property Consultant located in Dubai. The Property Consultant will be responsible for consulting with clients, providing excellent customer service, handling sales, and managing real estate transactions. Day-to-day tasks include client consultations, property showings, market analysis, and facilitating the sale and lease of properties. This role requires strong communication and interpersonal skills to maintain and grow client relationships. Responsibilities <ul><li>Consult with clients and provide excellent customer service</li><li>Handle sales and manage real estate transactions</li><li>Conduct client consultations, property showings, market analysis, and facilitate sale and lease of properties</li></ul> Qualifications <ul><li>Consulting and Sales skills</li><li>Strong Communication and Customer Service skills</li><li>Knowledge and experience in the Real Estate industry</li><li>Excellent negotiation and interpersonal skills</li><li>Ability to work independently with a proactive approach</li><li>Bachelor's degree in Real Estate, Business, or a related field</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Sales and Management</li></ul>

Property Consultant Chinese Speaker Salaried

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