customer service representative Jobs in Cairo

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Sutherland

<div>
 
 
 Sutherland
 
 is a global leader specializing in
 
 AI
 
 ,
 
 automation
 
 ,
 
 cloud engineering
 
 , and
 
 advanced analytics
 
 to drive
 
 digital transformation
 
 and provide scalable business solutions for top-tier brands worldwide.
 
 
 
 
 With a strong emphasis on
 
 digital engineering services
 
 , we deliver
 
 innovative technologies
 
 and
 
 business process excellence
 
 , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of
 
 363 independent inventions
 
 , including
 
 250 AI-based solutions
 
 with
 
 patents
 
 in key technologies that continuously enhance business operations and transform user experiences.
 
 
 
 
 Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless
 
 "as-a-service" model
 
 , enabling rapid innovation and supporting sustainable business growth.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Ramadan Kareem🌙
 
 
 
 
 Role Description:
 
 
 
 
 We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.
 
 
 
 
 
 Work Schedule:
 
 
 
 
 
 
 5 working days and 2 days off
 
 
 
 
 
 
 Rotational shifts (Morning, Night, and Overnight) and Rotational days off
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 
 Highest salary in the market💸
 
 
 
 
 
 
 Iftar and suhoor allowance🌙
 
 
 
 
 
 
 Bonuses and incentives after probation period (3 months)
 
 
 
 
 
 
 First three months KPI's are granted
 
 
 
 
 
 
 Social and Medical insurance
 
 
 
 
 
 
 Transportation provided 24/7🚌
 
 
 
 
 
 
 Night shift allowance
 
 
 
 
 
 
 Paid training
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 🔑
 
 What we&rsquo;re looking for:
 
 
 
 
 <ul>
 <li>
 NO EXPERINCE NEEDED
 </li>
 <li>
 🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨
 </li>
 </ul>
 
 💼 If you&rsquo;re passionate about making a difference and love helping customers, we want YOU! 🌟
 
 
 
 
 
 
 Additional Information
 
 
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Customer service Representative

Concentrix

<div>
 
 
 Concentrix is hiring Customer Service Representatives/ Sales Advisors, (B2 English level required). No previous experience needed!
 
 
 
 
 
 
 📍Location: Cairo or Alexandri
 
 
 
 
 
 a
 
 What we offe
 
 
 r:&bull; Competitive gross salary: Up to 21K E
 
 
 GP&bull; Attractive packages as well for non-English speakers (French, German, Italian, Spanish, and Portugues
 
 
 e)&bull; Social &amp; medical insuran
 
 
 ce&bull; 24/7 transportation provid
 
 
 
 
 
 ed
 
 Requiremen
 
 
 ts:&bull; Bachelor&rsquo;s deg
 
 
 ree&bull; Flexibility to work on-s
 
 
 ite&bull; Availability for night &amp; overnight shi
 
 
 fts&bull; Immediate joiners prefer
 
 
 
 
 red
</div>

Customer Service Representative

Talent 360 ME

<div>
 We&rsquo;re Hiring! | Sales Development Representative (SDR) &ndash; Talent 360
 
 
 📍 Location: Nasr City (Hybrid)
 
 
 Talent 360 is looking for a driven and ambitious Sales Development Representative (SDR) to join our growing team.
 
 
 This role is ideal for someone who can manage the full sales cycle, build strong client relationships, and ensure high client satisfaction.
 
 
 Key Responsibilities:
 
 
 🔹 Manage the full sales cycle from lead generation to deal closure
 
 
 🔹 Prospect and generate new clients through different channels
 
 
 🔹 Conduct sales calls and meetings with potential and existing clients
 
 
 🔹 Understand client needs and present tailored solutions
 
 
 🔹 Close deals and follow up to ensure long-term client satisfaction
 
 
 🔹 Build and maintain strong relationships with clients
 
 
 🔹 Collect client feedback after onboarding and ensure service quality
 
 
 🔹 Coordinate with internal teams to deliver a smooth client experience
 
 
 Requirements:
 
 
 ✅ 0&ndash;2 years of experience in sales, business development, or related fields (fresh grads are welcome)
 
 
 ✅ Strong communication, negotiation, and presentation skills
 
 
 ✅ Target-driven with a client-focused mindset
 
 
 ✅ Ability to manage multiple opportunities simultaneously
 
 
 ✅ Comfortable with hybrid work (office &amp; remote)
 
 
 We Offer:
 
 
 💸 Competitive salary + commissions
 
 
 🏥 Medical &amp; social insurance
 
 
 📚 Continuous learning &amp; development
 
 
 🕘 Working hours: 9&ndash;5 or 10&ndash;6
 
 
 🗓 Fridays &amp; Saturdays off
</div>

Sales Account Manager ( Nasr City)

Conentrix

<div>
 
 Attractive Salary
 
 
 Transportation Available
 
 
 Rotational Shifts
 
 
 Sales Bonus
 
 
 
</div>

Bupa UK

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer Service Consultant

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Contact Center Advisor:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 This role is responsible for addressing customer inquiries, complaints, and technical issues, ensuring satisfaction and retention. The advisor also provides solutions, maintains records, and collaborates with other departments to resolve issues while staying informed about products and services.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 <ul>
 <li>
 Handle calls from customers regarding inquiries, complaints, and technical issues.
 </li>
 <li>
 Provide accurate and efficient solutions to ensure customer satisfaction and retention.
 </li>
 <li>
 Maintain detailed and accurate records of customer interactions and transactions.
 </li>
 <li>
 Collaborate with other departments to escalate and resolve complex issues.
 </li>
 <li>
 Stay up to date with product knowledge and services to better assist customers.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management or any related field.
 </li>
 <li>
 At least 6 months of experience in customer service
 </li>
 <li>
 English level B1/C1
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Contact Center Advisor
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Call Center Representative - UAE Account

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Fifth settlement, New Cairo site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: Fifth settlement, New Cairo, Egypt
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

Customer Service Specialist

Explore 401+ Client service representative in Cairo this March. Find roles across top companies and apply now to boost your career.

401 client service representative jobs In Cairo

Customer service Representative

Customer Service Representative

Sales Account Manager ( Nasr City)

Customer Service Representative

Customer Service Consultant

Call Center Representative - UAE Account

Customer Service Specialist