receptionist

call center - english customer service Jobs in Cairo

call center - english customer service

call center representative (fresh graduates) Jobs in Cairo

client service specialist - fr is a must Jobs in Cairo

client service specialist - fr is a must

contact center advisor

client service representative

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix.
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Communicate with customers via phone.
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2-C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start Immediately
 </li>
 </ul>
 
 
 
 
 Benefits
 
 
 
 
 <ul>
 <li>
 Attractive salary package.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts)
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist

TTEC

<div>
 Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a
 
 Customer Service Representative &ndash; Nights working on site in Cairo, Egypt
 
 , you&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Do you have a passion for helping others? Whether it&rsquo;s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.
 
 
 
 During a Typical Day, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Answer incoming communications from customers
 </li>
 <li>
 Conduct research to provide answers for customers to resolve their issues
 
 
 </li>
 </ul>
 
 What You Bring To The Role
 
 
 
 <ul>
 <li>
 6 months or more of customer services experience
 </li>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Recognize, apply and explain your product or service knowledge
 </li>
 <li>
 Computer experience
 
 
 </li>
 </ul>
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Base wage plus performance bonus opportunities
 </li>
 <li>
 And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com for more information.
 
 
 </li>
 </ul>
 
 A Bit More About Your Role
 
 
 
 We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
 
 
 You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Job
 
 
 
 _Customer Care Representative
</div>

Customer Service Representative – Nights

Sutherland

<div>
 
 
 🚀 We&rsquo;re Hiring: Customer Service Representatives (English Speakers) &ndash; Cairo
 
 
 
 Join
 
 Sutherland
 
 and build your career with a global leader in customer experience!
 
 
 We&rsquo;re looking for enthusiastic
 
 Customer Service Representatives (CS)
 
 who are fluent in English to join our dynamic team in Cairo.
 
 
 
 🔹 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Handle customer inquiries via phone/chat/email
 </li>
 <li>
 Provide accurate information and resolve issues efficiently
 </li>
 <li>
 Deliver an outstanding customer experience
 </li>
 </ul>
 
 
 🔹 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Fluent English speakers (B2+ level)
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Flexibility to work rotational shifts
 </li>
 </ul>
 
 
 🔹 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Paid training and career growth opportunities
 </li>
 <li>
 Friendly and supportive work environment
 </li>
 </ul>
 
 📍 Location: Cairo
 
 
 📲 Apply now via WhatsApp: https://wa.me/201034442874
 
 
 Start your journey with Sutherland today! #Hiring #CustomerService #CairoJobs #EnglishSpeakers #SutherlandCareers
 
</div>

Customer Care Representative

<div>
 
 🌟
 
 We&rsquo;re Hiring: Customer Service Specialist
 
 
 
 📍
 
 Location:
 
 New Cairo
 
 
 🕘
 
 Job Type:
 
 Full-Time | On-site
 
 
 👋
 
 About Us
 
 
 
 At Sutherland, we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions.
 
 
 We believe in innovation, teamwork, and creating great experiences&mdash;not just for our clients, but for our people too. With hundreds of patented AI solutions and a flexible as-a-service model, we&rsquo;re all about moving fast, thinking big, and growing together.
 
 
 💬
 
 About the Role
 
 
 
 We&rsquo;re looking for friendly, confident, and customer-focused individuals to join our team as
 
 Customer Service Specialists
 
 .
 
 
 In this role, you&rsquo;ll help customers, solve problems, and ensure every interaction ends on a positive note.
 
 
 🛠️
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Answer customer questions and provide support
 </li>
 <li>
 Resolve issues in a calm, professional, and friendly manner
 </li>
 <li>
 Communicate clearly and confidently over the phone
 </li>
 <li>
 Make customers feel heard, valued, and supported
 </li>
 <li>
 Work closely with your team to deliver excellent service
 </li>
 </ul>
 
 ✅
 
 Who Can Apply?
 
 
 <ul>
 <li>
 Fresh graduates &amp; dropouts are welcome
 </li>
 <li>
 Good communication and customer service skills
 </li>
 <li>
 Positive attitude and willingness to learn
 </li>
 <li>
 Strong listening and problem-solving skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Fluent English (B2/C1 level)
 </li>
 <li>
 Ability to work night &amp; overnight shifts
 </li>
 </ul>
 
 🎁
 
 What&rsquo;s In It for You?
 
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 Fully paid training
 </li>
 <li>
 KPIs granted for the first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight allowance
 </li>
 <li>
 Real opportunities for career growth and promotion
 </li>
 </ul>
 
 ✨
 
 Ready to Apply?
 
 
 
 Send your CV to:
 
 rania.sekik@sutherlandglobal.com
 
 
 
 
 
</div>

Customer Service Representative

Manpower Egypt

<div>
 Key Responsibilities
 
 &bull; Respond to customer inquiries via phone, email in a professional and timely manner. &bull; Handle customer complaints and provide appropriate solutions according to company policies. &bull; Provide information about products, services, and company policies. &bull; Follow up with customers to ensure their issues are resolved and satisfaction is achieved. &bull; Escalate complex problems to the appropriate department when necessary.
 
 
 
 Requirements
 
 &bull; Bachelor&rsquo;s degree in any field. &bull; Minimum 1 year of experience in a call center environment. &bull; Excellent level of English (spoken and written). &bull; Strong communication and interpersonal skills. &bull; Good computer skills and ability to work with customer service systems.
</div>

Customer Support Representative

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Contact Center Advisor:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 This role is responsible for addressing customer inquiries, complaints, and technical issues, ensuring satisfaction and retention. The advisor also provides solutions, maintains records, and collaborates with other departments to resolve issues while staying informed about products and services.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 <ul>
 <li>
 Handle calls from customers regarding inquiries, complaints, and technical issues.
 </li>
 <li>
 Provide accurate and efficient solutions to ensure customer satisfaction and retention.
 </li>
 <li>
 Maintain detailed and accurate records of customer interactions and transactions.
 </li>
 <li>
 Collaborate with other departments to escalate and resolve complex issues.
 </li>
 <li>
 Stay up to date with product knowledge and services to better assist customers.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management or any related field.
 </li>
 <li>
 At least 6 months of experience in customer service
 </li>
 <li>
 English level B1/C1
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Contact Center Advisor
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Contact Center Advisor

Waffarha

<div>
 
 Responsabilities
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via chat, ensuring a positive and helpful experience.
 </li>
 <li>
 Resolve customer issues and complaints efficiently, escalating complex cases to the appropriate departments when necessary.
 </li>
 <li>
 Maintain up-to-date knowledge of Waffarha.com&rsquo;s products, services, deals, and promotions to provide accurate information.
 </li>
 <li>
 Document customer interactions and feedback accurately in the system for future reference and quality assurance.
 </li>
 <li>
 Collaborate with team members and other departments to ensure seamless customer support and issue resolution.
 </li>
 <li>
 Meet or exceed individual and team performance targets, including response time, resolution rate, and customer satisfaction scores.
 </li>
 <li>
 Identify recurring customer issues and suggest process improvements to enhance service quality.
 </li>
 <li>
 Adhere to company policies, procedures, and confidentiality standards at all times.
 </li>
 <li>
 Participate in ongoing training sessions to stay updated on best practices and new features.
 </li>
 <li>
 Assist in onboarding and mentoring new team members as needed.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in any relevant field
 </li>
 <li>
 Minimum 1 Year of Call Center experience.
 </li>
 <li>
 Very Good English Language (B2)
 </li>
 <li>
 Very good PC skills (Microsoft Office: Word, Excel &amp; Power Point).
 </li>
 <li>
 Age: 23 to 27
 </li>
 <li>
 Ability to multi-task, priorities &amp; manage time effectively.
 </li>
 <li>
 Strong phone and verbal communication skills.
 </li>
 <li>
 Customer focus and adaptability to different situations.
 </li>
 <li>
 Ability to work under pressure &amp; meet deadlines.
 </li>
 </ul>
</div>

Customer Service Agent (English Account)

Explore 332+ Client service representative in Cairo this May. Find roles across top companies and apply now to boost your career.