client advisor

sales consultant

call center agent

call center agent (female)

call center agents

client service representative

PULSE (MENA)

<div>
 
 About The Role
 
 
 
 We're seeking a motivated, customer-focused
 
 Customer Service Representative
 
 to join our growing remote team. As the first point of contact for our customers, you'll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences across phone, email, and live chat.
 
 
 If you're an excellent communicator who enjoys helping others, solving problems, and working in a collaborative remote environment, we'd love to hear from you.
 
 
 Key Responsibilities
 
 
 Customer Support
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, and live chat.
 </li>
 <li>
 Provide accurate information regarding products, services, billing, and company policies.
 </li>
 <li>
 Assist customers with account updates, order tracking, troubleshooting, and general support needs.
 </li>
 <li>
 Deliver friendly, empathetic, and solution-oriented service during every interaction.
 
 
 </li>
 </ul>
 Issue Resolution
 
 
 <ul>
 <li>
 Identify customer concerns and resolve issues efficiently and accurately.
 </li>
 <li>
 Escalate complex cases to the appropriate teams when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of customer interactions within company systems.
 </li>
 <li>
 Follow up with customers to ensure issues are fully resolved and satisfaction is achieved.
 
 
 </li>
 </ul>
 Customer Experience
 
 
 <ul>
 <li>
 Build lasting customer relationships through professional and courteous communication.
 </li>
 <li>
 Contribute to customer retention by consistently delivering outstanding service.
 </li>
 <li>
 Share customer feedback and insights to help improve products, services, and internal processes.
 </li>
 <li>
 Collaborate with team members to support a positive and productive work environment.
 
 
 </li>
 </ul>
 Administrative Support
 
 
 <ul>
 <li>
 Utilize CRM software and customer support platforms to manage customer interactions.
 </li>
 <li>
 Maintain accurate customer records and documentation.
 </li>
 <li>
 Assist in updating internal knowledge bases and support resources.
 </li>
 <li>
 Adhere to company policies, procedures, and quality service standards.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service, customer support, or a related role.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving and conflict-resolution abilities.
 </li>
 <li>
 Ability to multitask and prioritize effectively in a fast-paced environment.
 </li>
 <li>
 Professional, dependable, and customer-focused mindset.
 </li>
 <li>
 Strong organizational skills with exceptional attention to detail.
 </li>
 <li>
 Ability to work independently and remain productive in a remote setting.
 </li>
 <li>
 Basic computer proficiency, including Microsoft Office or similar productivity tools.
 </li>
 <li>
 High school diploma or equivalent required; additional education is a plus.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience using CRM systems and customer support platforms.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 100% remote work with flexible scheduling.
 </li>
 <li>
 Competitive compensation based on experience and qualifications.
 </li>
 <li>
 Opportunities for professional development and career advancement.
 </li>
 <li>
 A supportive, collaborative, and inclusive team culture.
 </li>
 <li>
 Healthy work-life balance in a remote-first environment.
 </li>
 <li>
 Long-term career growth with an expanding organization.
 
 
 </li>
 </ul>
 Diversity &amp; Inclusion
 
 
 We believe diverse perspectives make stronger teams. We are committed to creating an inclusive workplace where every employee feels respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, experiences, and identities and are proud to be an equal opportunity employer.
</div>

Remote Customer Service Representative Admin

Marriott International

<div>Additional Information 
Job Number26084831 
Job CategoryAdministrative 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Łącząc ponadczasowe piękno z awangardową atmosferą, St. Regis Hotels &amp; Resorts zobowiązuje się do zapewnienia wyszukanych doświadczeń w ponad 50 luksusowych hotelach i kurortach w najlepszych lokalizacjach na całym świecie. Od otwarcia pierwszego hotelu The St. Regis w Nowym Jorku przez Johna Jacoba Astora IV na początku XX wieku marka pozostaje wierna pierwotnej idei. Pragniemy dostarczać wszystkim gościom bezkompromisowego poziomu usług, kt&oacute;re łączą tradycyjne wyrafinowanie z nowoczesną wrażliwością i są bezbłędnie świadczone przez zesp&oacute;ł życzliwych gospodarzy, a także w ramach naszej charakterystycznej usługi Butler Service. Zapraszamy do zapoznania się z ofertami pracy w St. Regis. Stając się częścią zespołu St. Regis, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.</div></div>

Coordinator-Admin

<div>Additional Information 
Job Number26084831 
Job CategoryAdministrative 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. 
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Food and Beverage Coordinator

Swan Global

<div>
 
 
 Job Title: Contract Manager
 
 
 
 
 Job Location: Doha, Qatar
 
 
 
 
 Employment Type : Long-Term Contract
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced
 
 Contract Manager
 
 to oversee the overall performance of a government contract. The successful candidate will serve as the primary point of contact with the Government Contracting Officer (KO) and Contracting Officer's Representative (COR), ensuring full compliance with contractual requirements while managing personnel, operations, safety, quality, and reporting.
 
 
 
 
 
 
 Mandatory Requirements &amp; Qualifications:
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven experience managing
 
 U.S. Government or military contracts
 
 .
 </li>
 <li>
 Strong background in contract management, operations, logistics, warehouse, or facility management.
 </li>
 <li>
 Demonstrated experience leading multidisciplinary teams.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Logistics, Engineering, or a related field.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Contract administration and compliance.
 </li>
 <li>
 Workforce planning and team supervision.
 </li>
 <li>
 Reporting, quality assurance, and safety management.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 </ul>
 
 
 Mandatory Criteria:
 
 
 <ul>
 <li>
 
 U.S. Citizen (Mandatory).
 
 </li>
 <li>
 Ability to act as the primary liaison with Government KO and COR.
 </li>
 <li>
 Experience managing contract performance and ensuring compliance with contractual requirements.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the overall execution and performance of the government contract.
 </li>
 <li>
 Serve as the primary liaison with the Government Contracting Officer (KO) and Contracting Officer's Representative (COR).
 </li>
 <li>
 Supervise all contract personnel and ensure effective workforce management.
 </li>
 <li>
 Ensure full compliance with contract requirements, policies, and procedures.
 </li>
 <li>
 Manage staffing, reporting, quality assurance, safety, and operational performance.
 </li>
 <li>
 Monitor contract deliverables, timelines, and performance metrics.
 </li>
 <li>
 Lead and mentor the contract team while maintaining high service standards.
 </li>
 </ul>
 
 
 
</div>

Contract Manager

Nalco Water, An Ecolab Company

<div>
 Nalco Water, an Ecolab Company, seeks a
 
 Technical Sales Representative
 
 to join its industry leading sales team. You&rsquo;ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you&rsquo;ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you&rsquo;ll also convert strategic competitive accounts and sell new technologies to current customers.
 
 
 
 Job Overview
 
 
 
 Ensures order and revenue growth of Company products and services to assigned customer and prospect accounts by analyzing and meeting customer needs; developing and implementing sales plans; selling products and providing customer support in an assigned geographic territory.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Achieves annual sales targets by working with the District Manager and senior district sales personnel to establish selling strategy and tactics. Obtains orders and establishes new accounts; plans and organizes daily work; calls on existing and potential sales customers. Analyzes customer needs, requirements, and strategic plans recommending solutions with Company programs. Keeps management informed through regular activity reports and communications.
 </li>
 <li>
 Meets or exceeds the required minimum daily sales calls as set by the assigned group. May be accompanied by district management personnel.
 </li>
 <li>
 Calls on customer facilities and observes and implements practical application of products. Services assigned accounts. Recommends changes in chemical dosages, flow rates, or equipment. Reports changes or problems to District Manager and then customer.
 </li>
 <li>
 Begins to work with existing customers to seek new applications for existing products. With assistance from senior sales personnel and the District Manager, develops and executes account sales plans.
 </li>
 <li>
 Upon attaining the required level of technical competency and sales skills, assumes both sales and service responsibilities within an assigned territory. Applies the Six Service Standards striving to improve their quality and document value provided to the customer. Under direct supervision, plans and carries out sales and service calls.
 </li>
 <li>
 Maintains close contact with district management regarding account activity, customer needs, prices, competitor activity, and Nalco product acceptability.
 </li>
 <li>
 Develops and maintains a sales pyramid and other required reports or documentation.
 </li>
 <li>
 Demonstrates safe driving techniques and maintains company car and equipment in a neat and professional manner.
 </li>
 <li>
 Supports and is committed to Nalco's Quality Improvement Process and the guiding principles of Responsible Care&reg;, and its six Codes of Management Practice.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Technical sales or field sales support experience
 </li>
 <li>
 Possess a valid Driver's License and acceptable Motor Vehicle Record
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Completed the Nalco Sales Training Program and shows potential in a career as a Nalco representative.
 </li>
 <li>
 Demonstrated ability and enthusiasm for selling
 </li>
 <li>
 BA/BS in a science or technical specialty
 </li>
 <li>
 Experience in managing Steel mills, power plants and desalination applications will be preferred.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 You&rsquo;ll join a growth company offering a competitive base salary, bonus structure and benefits
 </li>
 <li>
 A company vehicle and cell phone
 </li>
 <li>
 A long term, advancing career path in service, sales or management
 </li>
 <li>
 Access to the industry&rsquo;s most innovative training programs
 </li>
 <li>
 Support from a dedicated technical service team
 </li>
 <li>
 A culture that values safety first, including training and personal protection
 </li>
 <li>
 Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
 
 
 </li>
 </ul>
 As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you&rsquo;re prepared to solve any customer problem.
 
 
 
 About Nalco Water
 
 
 
 In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food &amp; beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

District Representative III - H&M

Alutechnal Factory

The Operations Manager is responsible for planning, directing, and overseeing the daily operations of the company management to ensure efficient service delivery, operational excellence, client satisfaction, and profitability. The role includes managing and leading multidisciplinary teams, ensuring compliance with Qatar regulations, and maintaining high standards of health, safety, and quality.Key Responsibilities:<ul><li>Manage the day-to-day operations of multiple management contracts across commercial, residential, industrial, and government projects.</li><li>Ensure all services are delivered in accordance with contractual obligations, company policies, and client requirements.</li><li>Develop operational strategies to improve service quality, productivity, and cost efficiency.</li><li>Monitor contract performance, KPIs, SLAs, and operational budgets.</li><li>Conduct regular site inspections and audits to ensure quality standards are maintained.</li><li>Lead, mentor, and manage operations staff, supervisors, engineers, and subcontractors.</li><li>Coordinate manpower planning, scheduling, and resource allocation.</li><li>Prepare operational reports, monthly performance reports, and client presentations.</li><li>Build and maintain strong relationships with clients, consultants, and stakeholders.</li><li>Resolve operational issues and client complaints promptly and professionally.</li><li>Ensure compliance with Qatar labor laws, HSE regulations, and international Facility Management standards.</li><li>Support tender submissions, mobilization of new projects, and business development initiatives.</li><li>Monitor procurement activities and vendor performance to ensure timely delivery of services.</li><li>Promote a culture of continuous improvement, safety, and customer satisfaction.</li></ul>Qualifications &amp; requirements:<ul><li>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering or a related discipline.</li><li>Professional certifications such as IFMA, BIFM, FMP, PMP, or NEBOSH are an advantage.</li><li>Minimum 8&ndash;10 years of experience in Management operations.</li><li>At least 3&ndash;5 years in a managerial or leadership role.</li><li>Experience managing multiple contracts within Qatar or GCC countries.</li><li>Valid Qatar Driving License is preferred</li></ul>Work Location: In person

Operations Manager

Swan Global WLL

Sr.Engineer (Key Customer)JOB PURPOSEThe role holder is responsible for managing and supporting key electrical bulk accounts by providing technical expertise, ensuring quality service delivery, and maintaining strong client relationships. The role ensures reliable electrical supply, compliance with standards, and efficient resolution of technical and operational issues for key clients.CORE RESPONSIBILITIES<ul><li>Manages and maintains relationships with key electrical bulk accounts to ensure high levels of customer satisfaction and service continuity.</li></ul><ul><li>Provides technical support and engineering solutions for bulk electrical customers, including load requirements, metering, and distribution arrangements.</li></ul><ul><li>Coordinates installation, operation, and maintenance activities related to bulk electrical connections and metering systems.</li></ul><ul><li>Troubleshoots and resolves electrical issues affecting bulk customers, ensuring minimal disruption and timely resolution.</li></ul><ul><li>Ensures timely delivery and quality of bulk electrical services in line with approved service standards and SLAs.</li></ul><ul><li>Coordinates with internal electrical, metering, and operations teams to address customer requirements and operational issues.</li></ul><ul><li>Ensures compliance with COMPANY electrical standards, safety regulations, and approved procedures.</li></ul><ul><li>Reviews customer service requests, complaints, and technical submissions related to bulk electrical accounts.</li></ul><ul><li>Prepares technical reports and performance updates related to key accounts.</li></ul><ul><li>Ensures compliance with ISO, Risk Management, and corporate Health and Safety regulations.</li></ul><ul><li>Maintains proper documentation and records related to key account activities.</li></ul><ul><li>Performs any other duties as assigned by the supervisor or management.</li></ul>EDUCATION, EXPERIENCE &amp; SKILLSQualifications / CertificationsBachelor&rsquo;s degree in Electrical Engineering or a related discipline.ExperienceMinimum 12 years of relevant experience in electrical engineering, preferably within utility key accounts or bulk supply operations.Key Skills<ul><li>Strong understanding of electrical distribution and metering systems.</li></ul><ul><li>Ability to manage key accounts and client relationships effectively.</li></ul><ul><li>Knowledge of electrical safety standards, regulations, and utility practices.</li></ul><ul><li>Good communication, coordination, and problem-solving skills.</li></ul><ul><li>Written and Spoken English is essential; Arabic is preferred.</li></ul>WORKING CONDITIONSCombination of office-based work and site visits to client and project locations.Work Location: In person

Sr.Engineer (Key Customer)

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