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customer service representative Jobs in Doha

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Al Rayes Laundry & Dry Cleaning

<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.</p><p><b>Customer Service Representative Responsibilities:</b></p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul><p><b>Customer Service Representative Requirements:</b></p><ul><li>High school diploma, general education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 per month</p>

Customer Service Representative (Female)

WeR2

<p><b>Company Description</b></p><p>We are a ride-hailing company similar to Uber, we are looking to expand into Qatar</p><p><b>Role Description</b></p><p>This is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities include managing customer interactions via phone, email, or in-person, providing support, addressing concerns promptly, and delivering high-quality customer service to ensure a positive experience.</p><p><b>Qualifications</b></p><ul><li>Knowledge and experience in Customer Service, Customer Support, and ensuring Customer Experience</li><li>Effective skills in promoting Customer Satisfaction and handling inquiries efficiently</li><li>Strong communication skills and ability to handle customer concerns with professionalism</li><li>Problem-solving abilities and a focus on delivering excellent service</li><li>Team player with adaptability and the ability to work well under pressure</li><li>Proficiency in using customer service software and tools is an advantage</li><li>Fluency in multiple languages would be beneficial</li><li>Experience in a similar role and understanding of the local market in Qatar is preferred</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: Up to QAR3,000.00 per month</p>

Customer Care Specialist

ALI BIN ALI

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  Summary:
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 As a
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  Customer Service Representative at the hypermarket
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  Job Responsibility:
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 - Greet customers and assist them with their inquiries or concerns
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 - Handle complaints and provide appropriate solutions in a timely manner
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 - Process transactions accurately and efficiently
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 - Maintain a clean and organized work area
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 - Stock shelves and assist in merchandising products
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 - Assisting the sales team to find the goods and products they are looking for.
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 - Assist in inventory management and restocking products
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 - Provide product information and advice to customers
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 - Collaborate with other team members to ensure customer satisfaction
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Customer Service Representative

Deeb Trading and Advertising

<p>We are looking for a motivated and friendly Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, provide product and service information, and resolve issues in a professional and timely manner. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide accurate information about products, services, pricing, and order status.</li><li>Handle complaints professionally and provide appropriate solutions.</li><li>Process customer orders and update records in the system.</li><li>Follow up with customers to ensure satisfaction.</li><li>Coordinate with sales, production, and delivery teams when needed.</li><li>Maintain a positive and professional attitude at all times.</li><li>Assist in administrative tasks related to customer accounts.</li></ul><p>Qualifications &amp; Skills:</p><ul><li>Previous customer service experience is preferred.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong problem-solving and multitasking abilities.</li><li>Ability to remain calm under pressure.</li><li>Basic computer skills (email, spreadsheets, CRM systems).</li><li>Professional, polite, and customer-focused personality.</li></ul><p>Work Environment:</p><ul><li>Full-time position.</li><li>Fast-paced, team-oriented work environment.</li><li>Training will be provided.</li></ul><p>Why Join Us?</p><ul><li>Supportive team and friendly work culture.</li><li>Opportunity to grow within the company.</li><li>Competitive salary and benefits.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,500.00 - QAR5,000.00 per month</p>

Customer service

Element Materials Technology

<div>Overview:
<div>
Element has an opportunity for a <b>Customer Service Representative (CSR)</b>, primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.</div><div></div><div><br>
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.</div><div></div><div><br>
This position will be based in Doha, Qatar.</div><br>
<div></div>
Responsibilities:
<ul><li>Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing</li><li>
Proactively engage with customers using phone, email, web conferencing</li><li>
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology</li><li>
Manage relationships with customers</li><li>
Focus on straightforward quotation enquiries for standard products &amp; services</li><li>
Gain pricing and lead time from standard price lists</li><li>
Work with departments to resolve complaints</li><li>
Process sales invoices, quoting and provide status report to clients</li><li>
When applicable handle requests for information (e.g. shipping / delivery dates)</li><li>
Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered</li><li>
Achieve sales goals by converting and penetrating accounts</li><li>
Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities</li><li>
Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook</li><li>
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance</li></ul>
Skills / Qualifications:
<ul><li><div>3 years of customer service experience with quoting experience strongly preferred</div></li><li><div>
Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications</div></li><li><div>
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization</div></li><li><div>
Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.</div></li><li><div>
Ability to solve practical customer problems</div></li><li><div>
Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form</div></li><li><div>
A valid driver&rsquo;s license, with an acceptable driving record under Element&rsquo;s policy</div></li><li><div>
Experience in interpreting testing procedures and requirements desired</div></li><li><div>
Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)</div></li><li><div>
Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities</div></li><li><div>
Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect</div></li><li><div>
Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions</div></li></ul><div></div><div><br>
#LI- AN1</div>
Company Overview:
<div>
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to &lsquo;Make tomorrow safer than today&rsquo;.</div><div></div><div><br>
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&amp;D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.</div><div></div><div><br>
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.</div><div></div><div><br>
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.</div>
Diversity Statement:
<div>
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming &ldquo;the world&rsquo;s most trusted testing partner&rdquo;.</div><div></div><div><br>
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.</div></div>

Al Batateel Trading

<p><b>Responsibilities:</b></p><ul><li>Greet clients and their pets in a friendly, professional manner</li><li>Answer phone calls, schedule appointments, and manage the clinic calendar</li><li>Communicate clearly with clients in Arabic regarding services, procedures, and follow-up instructions</li><li>Handle client check-ins, registrations, and payments</li><li>Maintain reception area cleanliness and organization</li><li>Assist veterinarians with administrative support and client coordination</li><li>Manage client records and ensure accurate data entry</li><li>Provide excellent customer service and address inquiries promptly</li></ul><p><b>Requirements:</b></p><ul><li>Fluency in Arabic (mandatory); English is an advantage</li><li>Previous experience in reception or customer service preferred</li><li>Strong communication and organizational skills</li><li>Comfortable working in an animal-focused environment</li><li>Basic computer skills (appointment systems, email, data entry)</li><li>Friendly, patient, and professional attitude</li></ul><p>Job Type: Full-time</p>

Veterinary Clinic Receptionist (Arabic Language Required)

DOHA GALVANIZE

<p>Asst Customer Service-</p><p>Responsible for delivering the highest standards of Customer Service to a number of customers across the business. Management of customer stock and invoicing, order processing and report generation.</p><p>* Coordinates with the clients/Client representatives to meet their requirements.</p><p>* Management of Key customers.</p><p>* Accurate document processing in WMS, including ASN, SO.</p><p>* Continues follow up with operation in timely executing the customer logistic requirements.</p><p>* Share the NCR with customer and continues follow up to close it on time.</p><p>* Submission of Receipt Confirmation to customer in contractual time.</p><p>* Complies and verifies the accuracy of stock reports as required by clients on a regular basis.</p><p>* Verifies the system documents with Physical documents (invoice, Purchase order)</p><p>* Manage the tariff settino of clients inExceed.</p><p>* Regular checking and assurance on data integrity in WMS.</p><p>* Ensuring 100% System Job file accuracy.</p><p>* Ensures the services provided to the clients are according to the customer profile.</p><p>* Timely response to customer mails and queries.</p><p>* Coordinate with other departments to provide a complete solution to clients. (e.g.</p><p>Transport for Vehicle use, Finance for invoice queries)</p><p>* Maintains FEFO standards integrity for food items and FIFO standards for non-food items.</p><p>* Record any customer complaints and escalate these to their supervisor immediately.</p><p>* Complete ad hoc requests from either clients or management.</p><p>* Ensure the proper utilization of warehouse pallet position.</p><p>* Monitoring and reporting of Damaged/ Expired Items and regular follow up with customer till items get disposed.</p><p>Job Types: Full-time, Permanent</p><p>Pay: QAR5,000.00 - QAR6,000.00 per month</p><p>Experience:</p><ul><li>customer service -logistics and fright forward : 5 years (Required)</li><li>Logistics company : 5 years (Required)</li><li>client handling : 5 years (Required)</li></ul>

Asst Customer Service- Logistics and fright forward

Explore 2047+ Client service representative in Doha this December. Find roles across top companies and apply now to boost your career.

2047 client service representative jobs IN Doha

Customer Service Representative (Female)

Customer Care Specialist

Customer Service Representative

Customer service

Customer Service Representative

Veterinary Clinic Receptionist (Arabic Language Required)

Asst Customer Service- Logistics and fright forward