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customer service representative Jobs in Manama

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client service officer

client servicing

client service representative

Café CHANTILLY

Cafe Chantilly is looking for A Customer Service Representative. Candidates need to provide product/services information and answer questions via phone and other social media means. Candidate should also be able to resolve any emerging problems that our customer accounts might face with accuracy and efficiency.*Candidate needs to speak and write in English.Kindly send your CV via WhatsApp on 38400639Job Type: Full-timePay: BD250.000 - BD300.000 per monthAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Customer Service Representative

Virtu Thinko

ObjectivesThe Client Service team will provide information and answers to customers in response to inquiries about all banking products and services (including electronic banking products), as well as assist clients with all specific needs. The team will receive, review, process, and complete all client requests, queries, and complaints. The client service team manages the workflow of all operational client contacts; comprehensive management for inward and outward communication, including any bottlenecks.Acting as a single entry point to clients where the team focuses on queries and the ability to on on-spot replies, managing process requests with speed and efficiency.The client services team aims to simplify workflow processes and build service quality for clients.Direct Responsibilities1. Manage internal &amp; external client inquiries&middot; Ensure all requests and activities of the team are logged in the HOBART tracking tool&middot; Monitor and ensure resolution of all internal &amp; external client requests, mainly related but not limited to payments and general inquiries.&middot; Escalate requests on a need basis to required departments in a precise/ neat manner.&middot; Manages client's daily requests: answering questions/queries/concerns, providing document requirements, statements, status updates, etc&middot; Reports incidents and participates in the resolution of incidents/complaints.&middot; Initiate and maintain an excellent client relationship and ensure satisfaction level.&middot; Understanding the client's business and collaborating on providing beneficial operational solutions to the clients.2. Manage client communication flow and knowledge banking related matters&middot; Contact client on need basis to obtain further information for all types of requests.&middot; Understand and be proficient on all BANKP Banking products&rsquo; functions and features&middot; Inform all impacted parties on any Banking products related issues on a timely and professional manner&middot; Be part of promotional activities of banking products, as necessary3. Participate in client service related projects on behalf of Client Service MEA4. Contribute to team KPIs for business sponsors and internal management on a regular basis5. Abide by department procedures and global/Regional/local SOP&rsquo;s6. Responsible for logging incidents and customers complaints as per standard procedures5. Competencies, Experiences, and SkillsEducation<ul><li>Bachelor's degree</li></ul>Prior Work Experience&middot; 1 to 2 Years of experience, preferably in the field of customer service or operations team with a desire for client facing roleSkills&middot; Comply with the procedures, work independently and work through to completion&middot; General knowledge of Banking products and services&middot; Excellent knowledge of payment and operational processes&middot; Knowledge of MS Office is required to operate swiftly on daily basis&middot; Strong communication skills to communicate with internal and external clients&middot; Team player, handling daily work pressure (tight deadlines, Quick TAT)&middot; Self-motivated to work independently with minimum dependence on others&middot; Highly developed sense of integrity and commitment to customer satisfaction<ul><li>Be flexible on working hours and working days</li><li>Fluent in English</li></ul>Other language(s) &ndash;Arabic, French, HindiJob Types: Full-time, Temporary, Contract Contract length: 4 monthsPay: BD500.000 - BD600.000 per monthLocation:<ul><li>Manama (Preferred)</li></ul>

Client Service Officer

BRAINSELL W.L.L.

A Client Servicing job in an advertising agency focuses on being the primary contact between the client and the agency, acting as a bridge by managing relationships, understanding client needs, overseeing campaign execution, and ensuring client satisfaction while delivering strategic marketing solutions. Key responsibilities include managing client expectations, facilitating communication with internal agency teams, overseeing budgets, analyzing market trends, and ultimately driving business goals for the client through effective advertising strategies.Key Responsibilities<ul><li>Client Relationship Management:</li></ul>Develop and maintain strong, trusting relationships with clients by understanding their business, industry, and challenges.<ul><li>Primary Communication:</li></ul>Serve as the main point of contact, clearly communicating client needs, feedback, and expectations to the agency's creative and strategy teams.<ul><li>Strategic Planning:</li></ul>Help clients develop business goals and then translate those goals into effective advertising strategies and campaigns.<ul><li>Project Management:</li></ul>Oversee account teams across various disciplines, manage project timelines, and ensure the timely delivery of high-quality work.<ul><li>Budget Management:</li></ul>Supervise account finances and ensure that projects stay within the allocated budget.<ul><li>Market &amp; Trend Analysis:</li></ul>Research and analyze market trends, industry developments, and competitor activities to inform client strategies.<ul><li>Feedback &amp; Iteration:</li></ul>Gather client feedback, analyze campaign performance, and derive actionable insights to continuously improve marketing efforts.<ul><li>Problem Solving:</li></ul>Act as a problem-solver, proactively addressing issues and finding solutions to meet client objectives.Key Skills<ul><li>Communication:</li></ul>Excellent listening, speaking, and writing skills to facilitate clear and effective communication.<ul><li>Relationship Building:</li></ul>Strong interpersonal skills to build and maintain rapport with clients and colleagues.<ul><li>Strategic Thinking:</li></ul>Ability to analyze situations, think critically, and develop effective strategies to achieve client goals.<ul><li>Organization &amp; Time Management:</li></ul>Skilled at juggling multiple tasks, managing tight deadlines, and keeping projects organized.<ul><li>Diplomacy:</li></ul>Ability to navigate differences and work effectively with both clients and creative teams.<ul><li>Curiosity &amp; Adaptability:</li></ul>A keen interest in new trends, technologies, and a flexible approach to changing market conditions.Job Type: Full-timePay: From BD300.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Advertising Agency : 2 years (Preferred)</li></ul>

Client Servicing

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Madi International

<div>
 
 Were Hiring: Sales Representative - Bahrain
 
 
 
 Madi International is looking for a dynamic and driven
 
 Sales Representative
 
 to join our team in
 
 Bahrain
 
 . If you are passionate about beauty products and have a strong sales background, this is an exciting opportunity to grow with a leading name in the industry.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Achieve sales targets and expand client base in the Bahrain market.
 </li>
 <li>
 Build and maintain strong relationships with salon owners, beauty professionals, and clients.
 </li>
 <li>
 Promote and represent Madi Internationals portfolio of professional beauty brands.
 </li>
 <li>
 Conduct regular visits to clients, provide product knowledge, and ensure high-quality customer service.
 </li>
 <li>
 Identify market trends and opportunities to support business growth.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must be Arabic-speaking.
 </li>
 <li>
 Valid driving license in Bahrain.
 </li>
 <li>
 Previous sales experience, preferably in the beauty, cosmetics, or retail industry.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Self-motivated with the ability to work independently and as part of a team.
 
 
 </li>
 </ul>
 
 Location:
 
 Bahrain
 
 
 If you are ambitious and eager to be part of a company that shapes the beauty industry, apply now and join the Madi International family!
</div>

Sales Representative-Hair

<figure class="table"><table><tbody><tr><td>&nbsp;BRIEF DESCRIPTIONOF JOB FUNCTION&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivated with&nbsp;high&nbsp;levels of&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol></td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;<ol><li>Targets</li></ol>Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work</td></tr></tbody></table></figure>

Explore 356+ Client service representative in Manama this October. Find roles across top companies and apply now to boost your career.

356 client service representative jobs IN Manama

Customer Service Representative

Client Service Officer

Client Servicing

Customer Service Representative

Sales Representative-Hair

Customer Service Representative

Customer Service Representative