tele-sales representative

client service executive. ksa Jobs in Manama

client service executive. ksa

client service officer

customer service representative Jobs in Manama

customer service representative

customer service representative/female Jobs in Manama

customer service representative/female

client service representative

AL Wessil Holding

JD -CSR- Business CenterThe CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. He/she will report directly to the Center Manager.Customer Service Representative Responsibilities:<ul><li>Manage large amounts of incoming phone calls</li><li>Generate sales leads</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Managing a team of junior customer service representatives if any.</li></ul>Customer Service Representative Requirements:<ul><li>General Business education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Computers proficient.</li><li>Experience working with customer support/hospitality sectors.</li><li>Excellent communication skills.</li><li>Proven sales track record.</li><li>Self driven-Trustworthy-Ambitious</li><li>Ability to deal with different nationalities and strong verbal and written English</li></ul>Job Type: Full-timePay: Up to BD500.000 per month

Customer Service Representative/Female

BRAZIL STUDIO SALON

Job Purpose:To provide a warm and professional first impression to all clients visiting Brazil Studio Salon. The Receptionist is responsible for managing appointments, handling client inquiries, maintaining records, coordinating with staff, and ensuring smooth daily front-desk operations that enhance the overall salon experience.Key Responsibilities:<ul><li>Greet clients in a friendly and professional manner upon arrival.</li><li>Manage salon appointment schedules through the booking system (walk-ins, phone calls, and online bookings).</li><li>Answer and direct incoming calls, messages, and emails promptly.</li><li>Maintain client records and update contact details and service histories.</li><li>Coordinate with stylists, beauticians, and management to ensure timely service delivery.</li><li>Handle cash, credit, and other payments; maintain accurate daily sales reports.</li><li>Ensure the reception and waiting area are clean, organized, and welcoming.</li><li>Promote salon services, offers, and retail products to clients.</li><li>Assist in inventory checks and coordination with suppliers when required.</li><li>Support salon management in administrative tasks and client communication.</li></ul>Qualifications &amp; Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Proficient in English&amp; Arabic</li></ul>Job Type: Full-time

Receptionist

Upbeatz Investments

Location: KSA Position: Client Service Executive Employment Type: Full-timeAbout the Role: We are seeking a proactive and customer focused Client Service Executive to join our team in KSA. The ideal candidate will be responsible for maintaining strong relationships with clients, ensuring high service standards, and providing efficient support to meet their business needs.Key Responsibilities:<ul><li>Serve as the main point of contact for clients and address their inquiries promptly.</li><li>Coordinate with internal departments to ensure timely delivery of services and solutions.</li><li>Build and maintain positive, long-term client relationships.</li><li>Prepare reports, proposals, and follow up on client requests or concerns.</li><li>Assist in documentation and contract preparation when required.</li><li>Identify opportunities to improve client satisfaction and service quality.</li><li>Maintain accurate client records and communication logs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Prior experience in client service, sales coordination, or account management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office tools.</li><li>Willing to work in the KSA office.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Good working environment</li><li>Opportunities for growth and development</li></ul>Job Type: Full-time

Client Service Executive. KSA

Virtu Thinko

ObjectivesThe Client Service team will provide information and answers to customers in response to inquiries about all banking products and services (including electronic banking products), as well as assist clients with all specific needs. The team will receive, review, process, and complete all client requests, queries, and complaints. The client service team manages the workflow of all operational client contacts; comprehensive management for inward and outward communication, including any bottlenecks.Acting as a single entry point to clients where the team focuses on queries and the ability to on on-spot replies, managing process requests with speed and efficiency.The client services team aims to simplify workflow processes and build service quality for clients.Direct Responsibilities1. Manage internal &amp; external client inquiries&middot; Ensure all requests and activities of the team are logged in the HOBART tracking tool&middot; Monitor and ensure resolution of all internal &amp; external client requests, mainly related but not limited to payments and general inquiries.&middot; Escalate requests on a need basis to required departments in a precise/ neat manner.&middot; Manages client's daily requests: answering questions/queries/concerns, providing document requirements, statements, status updates, etc&middot; Reports incidents and participates in the resolution of incidents/complaints.&middot; Initiate and maintain an excellent client relationship and ensure satisfaction level.&middot; Understanding the client's business and collaborating on providing beneficial operational solutions to the clients.2. Manage client communication flow and knowledge banking related matters&middot; Contact client on need basis to obtain further information for all types of requests.&middot; Understand and be proficient on all BANKP Banking products&rsquo; functions and features&middot; Inform all impacted parties on any Banking products related issues on a timely and professional manner&middot; Be part of promotional activities of banking products, as necessary3. Participate in client service related projects on behalf of Client Service MEA4. Contribute to team KPIs for business sponsors and internal management on a regular basis5. Abide by department procedures and global/Regional/local SOP&rsquo;s6. Responsible for logging incidents and customers complaints as per standard procedures5. Competencies, Experiences, and SkillsEducation<ul><li>Bachelor's degree</li></ul>Prior Work Experience&middot; 1 to 2 Years of experience, preferably in the field of customer service or operations team with a desire for client facing roleSkills&middot; Comply with the procedures, work independently and work through to completion&middot; General knowledge of Banking products and services&middot; Excellent knowledge of payment and operational processes&middot; Knowledge of MS Office is required to operate swiftly on daily basis&middot; Strong communication skills to communicate with internal and external clients&middot; Team player, handling daily work pressure (tight deadlines, Quick TAT)&middot; Self-motivated to work independently with minimum dependence on others&middot; Highly developed sense of integrity and commitment to customer satisfaction<ul><li>Be flexible on working hours and working days</li><li>Fluent in English</li></ul>Other language(s) &ndash;Arabic, French, HindiJob Types: Full-time, Temporary, Contract Contract length: 4 monthsPay: BD500.000 - BD600.000 per monthLocation:<ul><li>Manama (Preferred)</li></ul>

Client Service Officer

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
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 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
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 Answer all calls within 2 rings
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 Cordial and positive tone of voice in all calls
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 Focus on needs of the customer and provide for their queries and requests
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 Sell, up-sell and cross-sell different products and services to the customer
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 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
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 Data entry
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 Filing and documentation management
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 Updating information and ensuring accuracy of data records
 </li>
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 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
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 Minimum of high school certification
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 Diploma and some form of work experience is preferred
 </li>
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 Strong communication skills
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 Good selling skills
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 Positive energy and teamwork ethos
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 Excellent written and oral communication skills.
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 Strong English language
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 Good understanding of the services
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 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
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 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
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 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
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 Commission is only payable if all KPI targets are achieved.
 </li>
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 Typical Working Conditions
 
 
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 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

Era Projects

Responsibilities:<ul><li>Greet and direct customers</li><li>Provide accurate information (e.g. product features, pricing and after-sales services)</li><li>Answer customers&rsquo; questions about specific products/services</li><li>Conduct price and feature comparisons to facilitate purchasing</li><li>Cross-sell products</li><li>Ensure racks are fully stocked</li><li>Manage returns of merchandise</li><li>Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)</li><li>Inform customers about discounts and special offers</li><li>Provide customer feedback to the Store Manager</li><li>Stay up-to-date with new products/services</li></ul>Requirements and skills:<ul><li>Proven work experience as a Retail Sales Representative, Sales Associate or similar role</li><li>Understanding of the retail sales process</li><li>Familiarity with consumer behavior principles</li><li>Knowledge of inventory stocking procedures</li><li>Basic math skills</li><li>Track record of achieving sales quotas</li><li>Excellent communication skills, capable of building trusting relationships</li><li>Ability to perform in fast-paced environments</li><li>Flexibility to work various shifts</li><li>High school degree</li><li>BSc in Marketing or related field is a plus</li></ul>If interested Kindly send us your CV in our email : recruitbh24@gmail.comJob Types: Full-time, Permanent

REAL ESTATE AGENT (MALE ONLY)

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Role Summary:
 
 
 
 The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process. The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets. To be successful as an ISR you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Learn and become an expert on the Property Finder solution portfolio.
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 Build and maintain strong, long-lasting client relationships through consistent support and consultation.
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 Serve as an advisor for your clients. Showcase a proven ability to coach, motivate and educate customers on our products and services which is critical to our shared goals
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 Understand how customers are utilizing our solutions and Identify opportunities to grow business with existing clients through a consultative approach.
 </li>
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 Record opportunities and activities within Property Finder's SalesForce CRM on weekly basis
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 Forecast Weekly, Monthly and Quarterly revenue expectations with predictability.
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 Serve as the initial point of contact for all customer account management matters.
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 Negotiate contracts and close agreements to maximize mutual interest.
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 Winning new clients and account management of existing clients.
 
 
 </li>
 </ul>
 
 Key Requirements:
 
 
 
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 Have a minimum of 2-3 years of professional sales experience or Subscription environment with a proven track record of achieving sales targets
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 Proven track of predictable forecasting
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 Excellent verbal and written communication skills to communicate product ideas to clients.
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 A good understanding of the real estate industry is desirable
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 Great time management skills and strong negotiation skills
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 Exceptionally well presented and well prepared.
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 Possess strong organizational skills, experience with using CRM tools (SalesForce experience is a plus).
 
 
 </li>
 </ul>
 
 Other Capabilities:
 
 
 
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 Assertive, influential and highly motivated with an ability to work in a target driven company.
 </li>
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 Determination to succeed with proven problem solving skills
 
 
 </li>
 </ul>
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 
 <ul>
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 Think Future First
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 Data Beats Opinions, Speed Beats Perfection
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 Optimise for Impact
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 No Ostriches Allowed
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 Our People, Our Power
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 The Biggest Risk is Taking no Risk at All
 
 
 </li>
 </ul>
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
</div>

Inside Sales Representative (Account Manager)

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