customer service representative Jobs in Dubai

customer service representative

sales associate

customer success manager

customer care executive

sales assistant

client services associate

Third Bridge Group

<div>
 Want to
 
 accelerate your career
 
 in a
 
 high-energy
 
 ,
 
 commercial role
 
 ? If you&rsquo;re competitive, a confident communicator, both on the phone and in person, and
 
 hungry to grow fast,
 
 our
 
 Associate
 
 role at Third Bridge could be your next big move.
 
 
 
 About Third Bridge
 
 
 
 We connect the world&rsquo;s
 
 top investors and business leaders
 
 to the insights that shape
 
 investment decisions
 
 . From
 
 private equity firms
 
 and
 
 hedge funds
 
 to
 
 leading consultancies
 
 , our clients count on us to find the exact expert they need - fast.
 
 
 Since 2007, we&rsquo;ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to
 
 accelerate their careers.
 
 
 
 
 Job Description
 
 
 
 
 Why Join Us?
 
 
 
 We&rsquo;re offering more than a role - we&rsquo;re offering
 
 a career launchpad
 
 . As a Client Services Associate, you&rsquo;ll develop the
 
 commercial awareness
 
 and
 
 business acumen
 
 that open doors to long-term careers in
 
 sales, account management, leadership, research
 
 and so much more. We
 
 promote from within
 
 , and our top performers move into management in as little as two years.
 
 
 You&rsquo;ll thrive if you:
 
 
 <ul>
 <li>
 Love a fast-paced, target-driven environment
 </li>
 <li>
 Have the confidence to pick up the phone and start conversations with anyone
 </li>
 <li>
 Are naturally curious, quick to learn and love to solve complex problems
 </li>
 <li>
 Build rapport fast and think on your feet
 </li>
 <li>
 Are resilient and motivated to exceed goals
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 You&rsquo;ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under
 
 extremely tight deadlines
 
 . Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.
 
 
 Day to day, you&rsquo;ll:
 
 
 <ul>
 <li>
 Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.
 </li>
 <li>
 Cold call and engage experts across industries, overcoming objections and winning buy-in
 </li>
 <li>
 Work at speed, managing multiple projects and clients at once
 </li>
 <li>
 Learn fast, gaining broad knowledge of markets, business models, and regulations
 </li>
 <li>
 Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain
 
 
 
 <ul>
 <li>
 Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career
 </li>
 <li>
 Client exposure: Work with leading private equity firms, hedge funds, and consultancies
 </li>
 <li>
 Clear progression: Every manager started in the Associate role; promotion possible within 2 years
 </li>
 <li>
 Annual Personal
 
 Development
 
 Allowance to invest in your growth
 
 
 </li>
 </ul>
 
 Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.
 
 
 
 
 Qualifications
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 
 
 <ul>
 <li>
 You&rsquo;re intellectually strong, you&rsquo;re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.
 </li>
 <li>
 Business fluency in English
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Salary and Benefits:
 
 
 
 <ul>
 <li>
 Total first-year salary is expected to be AED 210,000 - AED 240,000 (based on average-high performance). This is in line with an AED 200,000 base salary plus an uncapped performance bonus accessible after your first month.
 </li>
 <li>
 Enjoy comprehensive benefits including health, dental, vision, and more.
 </li>
 <li>
 Appreciate good work-life balance with 20+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 </li>
 </ul>
</div>

Associate, Client Services (2026 Start Dates)

AlphaSights

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if :<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include :<ul><li>Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means :<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for :<ul><li>Strong academic credentials (undergraduate degree of 2 : 1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English C2 level is required and full professional / conversational Arabic.</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul>

Associate, Client Service, Arabic Speaker, 2026

Alphasights

DubaiLooking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if:<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include:<ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means:<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Aclear career path for potential advancementto Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for:<ul><li>Strong academic credentials (undergraduate degree of 2:1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English or C2 level is required</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul> Apply Now First name Last name Email PhoneResume/CV Upload FileRecommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTFOr enter manuallyWhat year did/will you graduate from your latest degree?What was your grade/GPA/result from your latest degree? Total duration of full-time work experience.Do you have at least one degree taught in 100% English? Please note, certifications will be requested.What is your language fluency (written and spoken) for the role you are applying for?Other languages you speak at a native speaker fluency level None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese OtherPreferred start month in 2026 (NB you should have graduated ahead of the start date applied for) CO26 January Preference CO26 July Preference CO26 September PreferenceHow did you hear about this role? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/AAlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Overview Location: Dubai Start date: June 1, 2026 End date: July 31, 2026 Duration: 9 weeksLooking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.About AlphaSightsWe bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights. Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Details of the Division and Team:
 
 
 
 Provide fundamental support to the Relationship Manager(s) (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servicing and operational support.
 
 
 Act as the primary point of contact for RM and client for all operational requests by liaising with key stakeholders at the Booking Centre (Cross Border desk, iCAT, Client onboarding, Operations, COO, Business Management, Trading teams etc) and locally (Business Management, Client onboarding Investment Advisory teams) as appropriate.
 
 
 Responsible for timely action on requests and service requirements to meet the client/RM requirements.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 You can expect:
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 DB contributions to DIFC Employee Workplace Savings (DEWS)
 
 
 
 </li>
 </ul>
 
 Your key responsibilities:
 
 
 
 
 Client Service
 
 
 
 <ul>
 <li>
 Handle and respond to RM requests and client queries related but not restricted to account documentation, account balances, account maintenance activity, statement information, security transfers, security information, general product and/or service information.
 </li>
 <li>
 Receive and confirm client instructions related to remittances, account maintenance etc. and liaising with the respective booking center within acceptable timelines.
 </li>
 <li>
 When required, attend client meetings along with RM to provide support to meet client requirements.
 </li>
 <li>
 Taking and executing clients&rsquo; orders (money market, capital market transactions).
 </li>
 <li>
 Diligent follow up with clients to execute term sheets and other account/trade related documents.
 
 
 
 </li>
 </ul>
 
 Operations and Administrative
 
 
 
 <ul>
 <li>
 Assist RM in new account opening process &ndash;preparation of comprehensive account opening pack for submission to onboarding team post client signature. Possess good knowledge for review and preparation of client signed quality packs including Booking Centre and DIFC documents to be submitted to local Onboarding team for New Account opening.
 </li>
 <li>
 Assist RM in liaising with the Booking Centre iCAT/AFC/DIFC OBS/KYC Review Team/DIFC AFC for follow up/provide additional information/documentation if requested.
 </li>
 <li>
 Seek relevant approvals and ensure process followed whilst arranging any Video conference meetings/calls.
 </li>
 <li>
 Follow up on any Booking Centre/DIFC document deficiencies promptly to help RMs achieve their Key Risk Indicators (KRIs).
 </li>
 <li>
 Execution of periodic fee run to ensure RMs are informed of any insufficient balances.
 </li>
 <li>
 Ensure timely assistance in input of call reports (provided by RM) in system and proper record retention of call reports in Group shared folders (protected at all times) wherever applicable.
 </li>
 <li>
 Ensure RMs and IAs are aware of any Corporate Actions and follow up through to completion.
 </li>
 <li>
 Providing assistance in managing loan covenants and processing periodic rolling of all Structured Loans, Lombard Loans and Time Deposits.
 </li>
 <li>
 Develop good understanding of the governing regulatory framework and upholding relevant policies/procedures to mitigate risks; ensuring that the Bank is protected.
 </li>
 <li>
 Remain current and thorough on operational processes, services and firm&rsquo;s systems/applications.
 </li>
 <li>
 Liaise with RM/IA to ensure voice logs are completed, seek approvals as required for reporting purposes.
 </li>
 <li>
 Raise credit facility requests as required, assist RM with credit Advance Ratio levels and client specific AR requests.
 </li>
 <li>
 Provide regular updates to RMs regarding clients credit facilities and prepare credit excess reports.
 </li>
 <li>
 Input daily trades in system within cut off times for trade reconciliation purposes.
 </li>
 <li>
 Proactively help manage margin calls with Credit and Cross Border Desk in conjunction with RM.
 </li>
 <li>
 Resolve any trade/non-trade related incidents in conjunction with the Cross Border Desk (as applicable) with prompt and timely reporting to Business Manager / Team Head.
 </li>
 <li>
 Process with relevant approval all inward/outward cash and security transfer instructions received from client in conjunction with RM/ Booking Centre/Counterparty and client. Follow up till completion, including trade archival.
 </li>
 <li>
 Support RMs in performing client after-sales tasks and coordination of marketing events invitations and approvals.
 </li>
 <li>
 Follow up for pre-trade, post trade execution and confirmation, renewal of expired orders to enable reporting to Cross Border desk / complete system input. Liaise with RM/IA to ensure voice logs are completed and reported. Follow up till completion, including trade archival.
 </li>
 <li>
 Accountable for providing full administrative support to the Head of cross border and immediate team, acquiring various administrative duties and backing-up other team members as and when required.
 </li>
 <li>
 Where applicable, managing the daily mailing of documentation to the relevant booking centers.
 </li>
 <li>
 Respond to client queries related but not restricted to account documentation, account balances, account activity, statement information, security transfers, security information, general product and/or service information.
 </li>
 <li>
 Proactively update and follow up on various deficiency reports in RISK MIS Tool monthly (email notification). All deficiencies to be resolved promptly.
 </li>
 <li>
 Completion of any remediation projects within the stipulated deadlines.
 </li>
 <li>
 Highlight any suspicious activity/complaints to Head of Business/Business Manager in a timely manner.
 </li>
 <li>
 Provide leave plan to Supervisor for approval and ensure smooth and detailed handover to back up SAs for business continuity.
 </li>
 <li>
 Participate in all SE group projects and meetings. Handle any regulatory/non-regulatory projects within the stipulated deadlines.
 </li>
 <li>
 Accountable for being thorough with relevant KOPs at Booking Centre and DIFC, and staying up to date on process enhancements, approval templates etc.
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent
 </li>
 <li>
 Fluency in English (written and verbal) is mandatory. Fluency in Arabic is a good to have skill.
 </li>
 <li>
 Minimum 3-5 years for Associate level and 5 years and above at AVP level of relevant client servicing or assistant relationship manager experience within the banking and financial industry
 </li>
 <li>
 Able to manage time and multitask.
 </li>
 <li>
 Strong inter-personal, communication and consulting skills
 </li>
 <li>
 Excellent teamwork skills and the ability to work in virtual global teams and a matrix organization
 </li>
 <li>
 Client Centric
 
 
 
 </li>
 </ul>
 
 How we&rsquo;ll support you:
 
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 
 
 
 </li>
 </ul>
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
 
 
 Deutsche Bank &amp; Diversity
 
 
 
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Private Bank - Client Service Executive, Global South Asia - Associate

Emirates NBD

<div>
 
 Job Description
 
 
 
 
 About Emirates NBD
 
 
 
 Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
 
 
 At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
 
 
 We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
 
 
 Join us on our journey to shape the future of shared services and be part of a dynamic team that values innovation, collaboration, and continuous improvement.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Revert on Emails/SRs and Calls from Clients/RM/Branches.
 </li>
 <li>
 Respond to customer inquiries with regards to smart business product/services queries and complaints.
 </li>
 <li>
 Research required information using available resources.
 </li>
 <li>
 Provide precise and accurate information to clients.
 </li>
 <li>
 Follow up with client calls/SRs/Emails where necessary.
 </li>
 <li>
 Adherence to standard work procedures while handling customer calls.
 </li>
 <li>
 Comply to information security and data privacy policies.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Knowledge of banking products/services systems
 </li>
 <li>
 Basic Knowledge of MS Office with excellent typing skills
 </li>
 <li>
 Telephone/Email etiquette.
 </li>
 <li>
 Excellent communication skills (written &amp; verbal)
 </li>
 <li>
 Basic Problem-Solving Skills and Negotiation Skills
 </li>
 <li>
 Customer handling skills
 </li>
 <li>
 Strategic and analytical thinking to interpret complex MI
 
 
 </li>
 </ul>
 
 What We Offer You
 
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Strong emphasis on work-life balance and employee wellbeing.
 </li>
 <li>
 Access to world-class Learning &amp; Development platforms for career growth.
 </li>
 <li>
 Generous annual leave and comprehensive Private Healthcare coverage.
 </li>
 <li>
 Preferential banking facilities for employees.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD team.
</div>

Client Care Senior Associate

<div>About Emirates NBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
Join us on our journey to shape the future of shared services and be part of a dynamic team that values innovation, collaboration, and continuous improvement.
What You Will Be Doing
<ul><li>Revert on Emails/SRs and Calls from Clients/RM/Branches.
</li><li>Respond to customer inquiries with regards to smart business product/services queries and complaints.
</li><li>Research required information using available resources.
</li><li>Provide precise and accurate information to clients.
</li><li>Follow up with client calls/SRs/Emails where necessary.
</li><li>Adherence to standard work procedures while handling customer calls.
</li><li>Comply to information security and data privacy policies.
</li></ul>What We Are Looking For
<ul><li>Knowledge of banking products/services systems
</li><li>Basic Knowledge of MS Office with excellent typing skills
</li><li>Telephone/Email etiquette.
</li><li>Excellent communication skills (written &amp; verbal)
</li><li>Basic Problem-Solving Skills and Negotiation Skills
</li><li>Customer handling skills
</li><li>Strategic and analytical thinking to interpret complex MI
</li></ul>What We Offer You
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li><li>Preferential banking facilities for employees.
</li></ul>Why Join Us
At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD team.</div>

Explore 4287+ Client services associate in Dubai this December. Find roles across top companies and apply now to boost your career.

4287 client services associate jobs IN Dubai

Associate, Client Services (2026 Start Dates)

Associate, Client Service, Arabic Speaker, 2026

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Intern, Client Service, Arabic Speaker, 2026

Private Bank - Client Service Executive, Global South Asia - Associate

Client Care Senior Associate

Client Care Senior Associate