account manager

client services analyst Jobs in Bangalore

client services analyst

functional consultant

marketing consultant

professional services consultant Jobs in Bangalore

professional services consultant

client story strategist

<div>
 
 Introduction
 
 
 
 At IBM, we believe technology shapes the world. We&rsquo;re a catalyst for that innovation. We&rsquo;re driving change that improves businesses, society, and the human experience. Our Marketing, Communications &amp; Corporate Social Responsibility (MCC) team tells this story. We shape IBM&rsquo;s brand, capture attention in the market, and share our perspective with clients, partners, the media, and fellow IBMers. On our team, you&rsquo;ll work with bright, collaborative minds who bring passion and creativity to everything they do. You&rsquo;ll be part of a culture built on openness, trust, and teamwork. Where your ideas matter and your growth is supported. Join us, and help bring innovation to life.
 
 
 
 Your Role And Responsibilities
 
 
 
 The Client Experience organization creates and orchestrates a system of best-in-class experiences at every client touchpoint to generate pipeline, attract new clients, and increase loyalty and retention.
 
 
 The Client Stories team uncovers, creates, and amplifies compelling client stories, with a focus on celebrating client outcomes in mutually beneficial environments. Through strategic, cross-functional collaboration, we ignite connection between the Client, Sales and Account teams and Marketing Communications to successfully create and showcase these meaningful experiences.
 
 
 
 Preferred Education
 
 
 
 Bachelor's Degree
 
 
 
 Required Technical And Professional Expertise
 
 
 
 At IBM, we create stories and content experiences that matter to our audiences, move them to act and cut through the noise in the market. We believe that content is the best way to build relationships at scale and that stories must be creatively told, uniquely delivered, and useful.
 
 
 IBM is looking for a Client Story Strategist to help build connections across the business, hunt for, elevate and position great stories from which we engage, inspire and progress clients, partners, and prospects to work with IBM.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Collaborate with the cross-functional team to drive pipeline development among our highest priority use cases and client categories.
 </li>
 <li>
 Liaise with Executive level client and Sales leaders to nurture the relationship among IBM and external teams, both at the worldwide level and in the geographies.
 </li>
 <li>
 Influence global campaign, content, and demand strategy to ensure client storytelling comes to life in various formats from brand-to-demand dependent upon desired outcomes for IBM and most importantly for our clients.
 </li>
 <li>
 Work across different marketing disciplines in IBM from Product Marketing and Communications to Brand + Content Strategy, Field Marketing, Events, Social, and Ecosystem to influence and execute content plans.
 </li>
 <li>
 Serve as the single Marketing point of contact to our clients and guide them through the client story development process.
 </li>
 <li>
 Write and submit briefs and draft stories as well as participate in, and drive, many aspects of the story creation process, inclusive of using AI assistants for story development.
 </li>
 <li>
 Manage expectations internally and with our clients around the process, timing and utility of stories we&rsquo;ll create together.
 </li>
 <li>
 Lead governance around client story assets within content management tools, extending stories that are still relevant, as well as sunsetting any stories that are not.
 </li>
 <li>
 Apply deep curiosity to build an understanding of the market, target audiences and IBM&rsquo;s offerings to help create the most compelling storytelling experiences.
 
 
 </li>
 </ul>
 
 Preferred Technical And Professional Experience
 
 
 
 <ul>
 <li>
 Expertise in corporate client reference programs and content management workflows.
 </li>
 <li>
 Open-minded and constant learner: consistently expanding knowledge to gain new skills, apply new methodologies and develop expertise.
 </li>
 <li>
 Active listener, able to effectively absorb and apply professional knowledge to tasks quickly.
 </li>
 <li>
 Responsible team player demonstrating ownership and accountability.
 </li>
 <li>
 Excellent attention to detail and timely and tenacious follow through on projects and process flows.
 </li>
 </ul>
</div>

Client Story Strategist

Flipkart

<div>
 
 
 About the Role
 
 
 
 You will co-lead the Inventory Planning team for the Non-large Businesses of FK. You will be responsible for Replenishment Charter, Brand and Ekart Engagement Charters within the central Inventory Planning team of Flipkart.
 
 
 
 
 
 
 
 
 
 You will be responsible for:
 
 
 
 As Lead for the Replenishment Charter
 
 <ul>
 <li>
 Own the speed-related inventory metrics (RU/ CF) for the Non-large businesses
 </li>
 <li>
 Manage Inter-warehouse replenishment (IWIT) to ensure right placement of inventory closer to customer locations. Maximize sales from closest locations with optimal inventory levels
 </li>
 <li>
 Manage distribution and replenishment of seller inventories
 </li>
 <li>
 Engage with Product teams to build new Products for enhanced IWIT capabilities and to review existingIWIT logics and improve Product performance.
 </li>
 <li>
 Engage with Ekart to align IWIT capacities, to orchestrate truck movements and to solve cost
 </li>
 </ul>
 
 
 
 
 
 As Lead of the Brand engagement Charter
 
 
 <ul>
 <li>
 Be the single point of contact from a supply chain perspective for brands and vice versa
 </li>
 <li>
 As part of this engagement with brands, liaise with them for better instocks.
 
 Own zonal instock metrics for brands
 
 </li>
 <li>
 Resolve supply chain related issues for brands
 </li>
 <li>
 Support Ekart to resolve packaging, logistics or other issues with brands
 </li>
 <li>
 Drive brand led FK initiatives such as Sourcing Hub, VMI etc.
 </li>
 <li>
 Own Sourcing Hub revenue generation. Onboard vendors through engagement with Categories and brands
 </li>
 <li>
 Ensure process streamlining for Sourcing Hub - liaise with Ekart for capacities, orchestrate flows
 </li>
 <li>
 Own Inwarding operations - unlock any inwarding challenges in FCs - by liaising with categories, Ekart
 </li>
 <li>
 Own reverse operations engagement - Capacity orchestration and processing of reverse orders to brands - liaise with Categories/ brands / ekart for unlocks
 </li>
 <li>
 Establish processes, policies and metrics for mentioned responsibilities
 </li>
 <li>
 Building right metrics, dashboards and visibility for actionability
 </li>
 </ul>
 
 
 
 
 
 To succeed in this role &ndash; you should have the following
 
 
 <ul>
 <li>
 Strong stakeholder management capability - ability to influence senior stakeholders with often diverging goals
 </li>
 <li>
 Strong leadership capability - guide team in ambiguous scenarios and keep team motivated
 </li>
 <li>
 Ability to think strategically and develop longer term sustainable solutions
 </li>
 <li>
 Ability to define processes, establish ownership, align stakeholders and drive accountability
 </li>
 <li>
 Rational decision-making, negotiating and influencing skills. An analytical work style.
 </li>
 <li>
 Accountability, initiative, integrity and maturity are pre- requisites.
 </li>
 <li>
 Strong business and Financial acumen to convert a number analysis into a business story and having strong ability to articulate. Build and fortify a strong business/data models by going in depth and understanding where opportunities are and chasing them with innovative ideas
 </li>
 <li>
 Customer first Approach in Solving any problems and ability to Quantify the Risk to the Customer Metrics for any decision or approach
 </li>
 <li>
 Strong Self Conviction and passionate
 </li>
 <li>
 A Team player who is approachable and collaborative
 </li>
 <li>
 A self starter who demonstrates ability to bring multiple teams on the same page
 </li>
 </ul>
 
 
 
 
 
 Mandatory Skills
 
 
 
 Stakeholder Management, Leadership capability Communication Skills, Presentation Skills, Management Skills,Analytical Ability, Business Analysis, Interpersonal Skills, Inventory Management, Inventory Planning, Capacity Planning, Team Building
 
 
 
</div>

Associate Director - Inventory Planning

Cognizant

<div>
 
 Presentation Designer
 
 
 
 Our presentation designers work closely with our Project Leadership to create clear and engaging presentations using sharp visuals, animations, and tailored graphics.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Design with purpose&mdash;understand the content of presentations and utilize best design practices to create layouts for optimal viewing
 </li>
 <li>
 Consult on the visual story and flow of content to create engaging presentations
 </li>
 <li>
 Create data visualizations that are clear and easy to understand
 </li>
 <li>
 Re-design PowerPoints within clients&rsquo; brand guidelines
 </li>
 <li>
 Design custom graphics, from icons to isometric illustrations
 </li>
 <li>
 Assist on large-scale projects, including high-visibility conferences
 </li>
 <li>
 Communicate with clients and interpret design feedback
 </li>
 <li>
 Our presentation designers work closely with our project managers to create clear and engaging presentations using sharp visuals, animations, and tailored graphics.
 </li>
 <li>
 Conceptualize new branding and/or designs for clients, from startups to Fortune 500's
 
 
 </li>
 </ul>
 
 
 Desired Skills And Experience
 
 
 
 
 <ul>
 <li>
 5+ years of graphic design experience
 </li>
 <li>
 Degree in graphic design, illustration, or related field
 </li>
 <li>
 Highly proficient in PowerPoint, Keynote, Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
 </li>
 <li>
 Intermediate drawing and rendering skills
 </li>
 <li>
 Excellent written and verbal comprehension
 </li>
 <li>
 Meticulous attention to detail, excellent time management skills
 </li>
 <li>
 Strong sense of visual aesthetics and typography
 </li>
 <li>
 Ability to quickly digest and follow directions
 </li>
 <li>
 Proficiency in the Adobe Creative Suite (mainly Illustrator and Photoshop)
 </li>
 <li>
 Exceptional understanding of basic design principles.
 </li>
 <li>
 Experience working with Microsoft PowerPoint (the more, the better).
 </li>
 <li>
 Effective verbal and written communication skills.
 </li>
 <li>
 Experience in speaking to clients either through email, on the phone, or in person.
 </li>
 <li>
 Commitment to both personal and professional development.
 </li>
 <li>
 Well-organized and able to prioritize between multiple different tasks.
 </li>
 <li>
 Desire to excel and grow within and with the company.
 </li>
 <li>
 Ability to work both independently as well as with a team.
 </li>
 <li>
 Experience in a leadership role and/or leading a team.
 </li>
 <li>
 Constructive and positive attitude with a great sense of humour.
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 <ul>
 <li>
 Creative Thinking
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Time Management
 </li>
 <li>
 Reading Comprehension
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Ability to create PowerPoint presentations and knowledge of graphics and visualization tools such as Adobe CS 5 Suite is an added advantage
 </li>
 <li>
 Ability to take complex information and translate them for use in graphic visualizations for the web or other media
 </li>
 <li>
 Experience in developing different types of B2B content and visualizations
 </li>
 <li>
 Ability to collaborate with multiple diverse groups across teams
 </li>
 <li>
 Excellent oral, written communication, and presentation skills.
 </li>
 <li>
 Should be flexible to work on shifts
 </li>
 <li>
 Ability to handle stringent timelines with accuracy
 </li>
 <li>
 Should be a team player - Ability to collaborate with and motivate stakeholders of varying backgrounds
 </li>
 <li>
 Organize information and have attention to detail and accurately follow procedures
 
 
 </li>
 </ul>
 
 
 Job Summary
 
 
 
 
 The TL-Loan Servicing role requires a professional with 5 to 8 years of experience to manage and oversee loan servicing operations. The candidate will utilize their expertise in MS Excel and English communication to streamline processes and ensure efficient service delivery. Working in a hybrid model the role focuses on enhancing asset management operations without the need for travel.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Oversee daily loan servicing operations to ensure smooth and efficient processes.
 </li>
 <li>
 Utilize MS Excel to analyze data and generate reports for informed decision-making.
 </li>
 <li>
 Communicate effectively in English to coordinate with team members and stakeholders.
 </li>
 <li>
 Implement best practices in asset management operations to enhance service quality.
 </li>
 <li>
 Collaborate with cross-functional teams to align loan servicing with organizational goals.
 </li>
 <li>
 Monitor and evaluate loan servicing performance to identify areas for improvement.
 </li>
 <li>
 Develop strategies to optimize asset and wealth management processes.
 </li>
 <li>
 Ensure compliance with industry regulations and company policies in all operations.
 </li>
 <li>
 Provide training and support to team members to enhance their skills and productivity.
 </li>
 <li>
 Resolve customer inquiries and issues promptly to maintain high satisfaction levels.
 </li>
 <li>
 Lead initiatives to automate and streamline loan servicing tasks for efficiency.
 </li>
 <li>
 Conduct regular audits to ensure accuracy and integrity of loan servicing data.
 </li>
 <li>
 Prepare detailed reports on loan servicing activities for management review.
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Demonstrate proficiency in MS Excel for data analysis and reporting.
 </li>
 <li>
 Exhibit strong English communication skills for effective collaboration.
 </li>
 <li>
 Possess experience in asset management operations as a valuable asset.
 </li>
 <li>
 Show knowledge of asset and wealth management processes as a nice to have.
 </li>
 <li>
 Display ability to work in a hybrid model with minimal supervision.
 </li>
 </ul>
</div>

PPT Designer

Infosys

<div>
 Responsibilities:
 
 
 <ul>
 <li>
 Strategic Marketing Partnerships: Build strong, long-term relationships with clients, acting as a trusted advisor and strategic partner. Understand their business needs, market dynamics, and goals to develop tailored digital marketing solutions.
 </li>
 <li>
 Business &amp; Marketing Alignment: Bridge the gap between client business objectives and digital marketing strategies. Develop marketing plans that drive revenue growth, enhance brand awareness, and improve customer engagement.
 </li>
 <li>
 Comprehensive Digital Marketing Expertise: Offer in-depth knowledge and expertise across a wide range of digital marketing channels, including SEO, SEM, social media marketing, content marketing, email marketing, display advertising, and more.
 </li>
 <li>
 Data-Driven Insights &amp; Optimization: Leverage analytics and data insights to track campaign performance, identify opportunities for improvement, and optimize digital marketing strategies.
 </li>
 <li>
 Technology &amp; Platform Selection: Advise clients on the selection and implementation of appropriate marketing automation platforms, CRM systems, and other relevant technologies to enhance efficiency and effectiveness.
 </li>
 <li>
 Innovation &amp; Trend Forecasting: Stay current on emerging trends and technologies in digital marketing, proactively identifying opportunities to leverage new tools and strategies to enhance client campaigns.
 </li>
 <li>
 Client Success &amp; Communication: Deliver exceptional client experiences through proactive communication, clear reporting, and insightful recommendations. Maintain open and transparent communication channels to ensure client satisfaction and build long-term trust.
 </li>
 </ul>
</div>

Marketing Consultant

EPAM Systems

<div>
 
 We are seeking a
 
 Lead Business Analyst
 
 to drive the analysis and documentation of business requirements for data-related projects.
 
 
 You will collaborate with stakeholders and development teams to ensure clear communication and successful delivery of API and data integration features. Join us to lead impactful projects and enhance data solutions for our clients.
 
 
 &nbsp;
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Conduct thorough business requirements elicitation, gathering, and documentation
 </li>
 <li>
 Translate business requirements into functional and non-functional requirements and technical stories
 </li>
 <li>
 Break down epics into INVEST user stories and document acceptance criteria
 </li>
 <li>
 Decompose features into end-to-end scenarios and create user journeys and diagrams
 </li>
 <li>
 Utilize Agile and SAFe methodologies to maintain the software development lifecycle
 </li>
 <li>
 Write clear and detailed technical stories to communicate complex concepts
 </li>
 <li>
 Demonstrate working knowledge of API features and data integration
 </li>
 <li>
 Communicate effectively with business stakeholders and developers
 </li>
 <li>
 Initiate and lead internal discussions to ensure offshore development team alignment
 </li>
 <li>
 Be available during working hours to address developer questions and remove blockers
 </li>
 <li>
 Balance stakeholder engagement with internal team needs to ensure clarity and address concerns
 </li>
 <li>
 Collaborate closely with Product Owners, stakeholders, and other teams
 </li>
 <li>
 Use AI-assisted tools to increase work efficiency
 </li>
 <li>
 Demonstrate flexibility in addressing evolving client needs while aligning with sprint goals
 </li>
 <li>
 Facilitate meetings, support client decision-making, and manage conflicts
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Extensive experience in business analysis with 10-14 years in the field
 </li>
 <li>
 Proven leadership skills in managing complex data projects
 </li>
 <li>
 Strong expertise in business requirements definition and documentation
 </li>
 <li>
 Advanced knowledge of API features and data modeling
 </li>
 <li>
 Proficient in backlog management and Agile/SAFe methodologies
 </li>
 <li>
 Excellent communication skills to liaise with stakeholders and development teams
 </li>
 <li>
 Ability to work independently and collaboratively with distributed teams
 </li>
 <li>
 Problem-solving skills with a proactive approach to ownership
 </li>
 <li>
 Experience coordinating onshore and offshore teams respecting time zone differences
 </li>
 <li>
 Skilled in facilitating meetings and managing client relationships
 </li>
 <li>
 Strong organizational skills with attention to detail
 </li>
 <li>
 Ability to write clear technical stories and acceptance criteria
 </li>
 <li>
 Flexibility in adapting to changing client needs while meeting delivery objectives
 </li>
 <li>
 English language proficiency at B2 level or higher
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Nice to have
 
 
 <ul>
 <li>
 Experience using AI-assisted tools to enhance daily work efficiency
 </li>
 </ul>
</div>

Lead Business Analyst - Data

D Square Consulting Services Pvt Ltd

<div>
 
 
 JD &ndash; Client Outreach Specialist (Dentist)
 
 
 
 This is a full-time position for one of our clients
 
 
 
 Required Experience
 
 &nbsp;&ndash; Fresher (BDS required)
 
 
 
 Location
 
 &nbsp;&ndash; Bengaluru (Onsite)
 
 
 The candidate who can join immediately
 
 
 
 Job Summary:
 
 
 
 We are hiring for one of our clients who is revolutionising digital orthodontics with ClearForms&trade;, BioSmart Shape Memory Aligners, AI-powered diagnostics, 3D planning, and workflow transformation. Our client is seeking a Client Outreach Specialist (Dentist &ndash; Freshers Welcome) to engage dental professionals, drive conversions, and support revenue growth through outreach, sales funnel management, and CRM activities in a dynamic startup environment.
 
 
 
 
 
 
 Must-have skills and tools:
 
 
 <ul>
 <li>
 BDS (Bachelor of Dental Surgery) degree.
 </li>
 <li>
 Strong communication, interpersonal, and cold-calling skills.
 </li>
 <li>
 Professional email writing and etiquette.
 </li>
 <li>
 Basic knowledge of orthodontics, clear aligners, and dental workflows.
 </li>
 <li>
 Target-driven mindset with ability to manage multiple leads and timelines.
 </li>
 <li>
 CRM familiarity (Zoho training provided).
 </li>
 <li>
 Comfortable with outreach calls, needs assessments, and follow-ups.
 </li>
 </ul>
 
 
 
 
 
 Good to have:
 
 
 <ul>
 <li>
 Understanding of digital orthodontic tools and workflows.
 </li>
 <li>
 Experience in sales, lead qualification, or revenue generation.
 </li>
 <li>
 Feedback gathering and market insight skills.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 BDS (Bachelor of Dental Surgery) &ndash; Freshers highly encouraged.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct outreach calls to dentists and orthodontists, educate on digital solutions, perform needs assessments, and schedule demos/training.
 </li>
 <li>
 Qualify leads, convert them into onboarding clinics/active cases/recurring users, and collaborate with Business Development to hit revenue targets.
 </li>
 <li>
 Manage CRM (Zoho) updates for activities, lead status, funnel progression, and conversion insights.
 </li>
 <li>
 Draft/send professional emails, proposals, respond to inquiries, and refine templates for better response rates.
 </li>
 <li>
 Drive revenue through clinic onboarding, first-case activation, recurring orders, and campaign support.
 </li>
 <li>
 Collaborate with marketing on campaigns/webinars, gather practitioner feedback, and provide market insights for product improvements.
 </li>
 </ul>
 
 
 
</div>

Client Outreach Specialist (Dentist)

<div>
 <ul>
 <li>
 Primary skills:Domain-&gt;Marketing-&gt;Brand Management,Domain-&gt;Marketing-&gt;Direct Marketing &amp; CRM , Below the line marketing, digital marketing,Domain-&gt;Retail-&gt;Market Research,Technology-&gt;Digital Marketing-&gt;Digital Marketing - ALL
 
 
 </li>
 </ul>
 Work closely with various Centers of Excellence and help articulate their solutions in a manner that can resonate with business/clients
 
 
 <ul>
 <li>
 Work with cross functional team of researchers, domain experts, sales team, architects and development teams for marketing collateral creation
 </li>
 <li>
 Contribute toward creating artifacts &ndash; Mailers, Newsletters, Social Media Posts, Webinars, Marketing Videos, Point of Views, Case Studies, Blogs, Artifacts for Customer Visits, etc.
 </li>
 <li>
 Creatively showcase technology solutions and offerings
 </li>
 <li>
 Actively handle &amp; work towards marketing campaigns for events to facilitate branding of technologies
 </li>
 <li>
 Help ideate and conceptualize content/artifacts for Client Contextualization
 </li>
 <li>
 Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
 </li>
 <li>
 Awareness of latest technologies and trends
 </li>
 <li>
 Logical thinking and problem solving skills along with an ability to collaborate
 </li>
 <li>
 Ability to assess the current processes, identify improvement areas and suggest the technology solutions
 </li>
 <li>
 One or two industry domain knowledge
 </li>
 </ul>
</div>

ICETS - Q3-26 Marketing

Explore 36+ Client story strategist in Bangalore this January. Find roles across top companies and apply now to boost your career.